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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ClickTime

    Score9 out of 10
    N/AClickTime is a time tracking platform from the company of the same name in San Francisco, California that may include expense tracking and light project management capabilities via modules and add-ons.N/A

    FreshBooks

    Score9.2 out of 10
    Small Businesses (1-50 employees)
    FreshBooks is an accounting service for small businesses. The solution enables users to send and manage invoices, track billable time and collect online payments. The vendor’s value proposition this that their solution provides a straightforward service that simplifies the billing process.

    $21

    per month

    Pricing
    ClickTimeFreshBooks
    Editions & Modules
    No answers on this topic
    Lite
    $21
    per month
    Plus
    $38
    per month
    Premium
    $65
    per month
    Select
    Custom Pricing
    Offerings
    Pricing Offerings
    ClickTimeFreshBooks
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—10% discount for annual pricing.
    More Pricing Information
    Community Pulse
    ClickTimeFreshBooks
    Considered Both Products
    ClickTime
    No answer on this topic
    FreshBooks
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    69%
    Would buy again
    9 Answers
    Delivers good value for the price
    No answers on this topic
    82%
    Delivers good value for the price
    9 Answers
    Happy with the feature set
    No answers on this topic
    54%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    64%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    No answers on this topic
    62%
    Implementation went as expected
    8 Answers
    Features
    ClickTimeFreshBooks
    Customization
    Comparison of Customization features of ClickTime and FreshBooks
    Feature
    ClickTime
    -
    Ratings
    FreshBooks
    9.1
    35 Ratings
    18% above category average
    API for custom integration00 Ratings9.330 Ratings
    Plug-ins00 Ratings9.026 Ratings
    Security
    Comparison of Security features of ClickTime and FreshBooks
    Feature
    ClickTime
    -
    Ratings
    FreshBooks
    10.0
    41 Ratings
    20% above category average
    Single sign-on capability00 Ratings10.01 Ratings
    Role-based user permissions00 Ratings10.041 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of ClickTime and FreshBooks
    Feature
    ClickTime
    -
    Ratings
    FreshBooks
    7.5
    57 Ratings
    4% below category average
    Dashboards00 Ratings9.057 Ratings
    Standard reports00 Ratings8.855 Ratings
    Custom reports00 Ratings4.82 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of ClickTime and FreshBooks
    Feature
    ClickTime
    -
    Ratings
    FreshBooks
    7.5
    56 Ratings
    2% below category average
    Accounts payable00 Ratings8.041 Ratings
    Accounts receivable00 Ratings9.455 Ratings
    Cash management00 Ratings7.03 Ratings
    Bank reconciliation00 Ratings7.02 Ratings
    Expense management00 Ratings6.651 Ratings
    Time tracking00 Ratings7.642 Ratings
    Multi-currency support00 Ratings7.01 Ratings
    Regulations compliance00 Ratings6.021 Ratings
    Self-service portal00 Ratings9.13 Ratings
    Order Management
    Comparison of Order Management features of ClickTime and FreshBooks
    Feature
    ClickTime
    -
    Ratings
    FreshBooks
    9.5
    49 Ratings
    25% above category average
    Pricing00 Ratings8.839 Ratings
    Order entry00 Ratings9.337 Ratings
    Credit card processing00 Ratings9.741 Ratings
    Cost of goods sold00 Ratings10.01 Ratings
    Best Alternatives
    ClickTimeFreshBooks
    Small Businesses
    Time Doctor
    Score8 out of 10
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    Medium-sized Companies
    Toggl Track
    Score9 out of 10
    MYOB
    Score8.3 out of 10
    Enterprises
    TimeCamp
    Score7.3 out of 10
    Microsoft Dynamics GP
    Score5.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ClickTimeFreshBooks
    Likelihood to Recommend
    9.6
    (6 ratings)
    7.6
    (75 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.6
    (18 ratings)
    Usability
    -
    (0 ratings)
    9.6
    (20 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    6.0
    (11 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    CPA Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    ClickTimeFreshBooks
    Likelihood to Recommend
    ClickTime
    We love how customizable ClickTime is for tracking billable client and program hours. It does a great job of reporting each pay period. We simply wish the mobile interface was more feature-rich. Because we can only specify how long someone worked (and not the specific time of day those hours were at) on the mobile platform it makes it very difficult for us to tell if someone was working inside or outside of their standard business contract day.
    Incentivized
    Read full review
    FreshBooks
    I recommend FreshBooks to anyone running a service-based business that needs invoicing, time reporting, and accounting tools. FB is adept in all three of these scenarios and isn't overly complicated like similar accounting packages I have used. I love how I can write estimates and proposals, manage the business development process from the software, and quickly convert prospects to invoiced clients.
    Incentivized
    Read full review
    Pros
    ClickTime
    • Easy to use once you get the hang of it.
    • Many useful features in one place.
    • Many options available when needing to drill-down in detail or analyze time categories.
    Incentivized
    Read full review
    FreshBooks
    • Invoicing - FreshBooks basically ensures our accountants spend less time on invoices via its automated invoicing system, which sends invoices to our customers and clients alike and also send them regular reminders for them to pay up their bills.
    • Collecting business insights - FreshBooks enable our company analysts measure our business performances via data reports provided by FreshBooks' intuitive dashboard. Allowing us do a comparative analysis of key business metrics of a current month against past months and determine if the business is growing.
    • Expense tracker - We have recently embraced FreshBooks as an expense tracker for teams at our company branch. Thusfar, FreshBooks has performed very well, making our expense management a perfect operation; ensuring teams do not exceed their planned budget and also eliminating the need for tracking expenses on excel spreadsheets.
    Incentivized
    Read full review
    Cons
    ClickTime
    • The ClickTime app works very well and is simple to use, however, I wish to see regular updates to improve the design and the layout of the app.
    • The custom reports and templates for reporting hours or expense report should be updated regularly to include more custom reports.
    • Overall, ClickTime does a good job, just a bit of work on the website design and ClickTime App would make the experience feel better while using it.
    Incentivized
    Read full review
    FreshBooks
    • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
    • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
    • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
    Read full review
    Likelihood to Renew
    ClickTime
    No answers on this topic
    FreshBooks
    At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
    Read full review
    Usability
    ClickTime
    No answers on this topic
    FreshBooks
    FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
    Incentivized
    Read full review
    Reliability and Availability
    ClickTime
    No answers on this topic
    FreshBooks
    FreshBooks is easy to use and always works!
    Incentivized
    Read full review
    Support Rating
    ClickTime
    We have had a good response from ClickTime when we have needed to ask questions.
    Incentivized
    Read full review
    FreshBooks
    I think the support level for FreshBooks is on par with a 6 because the folks behind this application do a fairly good job at providing support for their customer base. I still don't think they are at an elite level when it comes to supporting but are getting there although too slow in my opinion.
    Incentivized
    Read full review
    Implementation Rating
    ClickTime
    No answers on this topic
    FreshBooks
    I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
    Read full review
    Alternatives Considered
    ClickTime
    ClickTime is the first product of its kind I have had to use at work. Previous methods were always based in Excel documents and involved a lot more manual and redundant work for the same end result. It would be great if there were a better tie to our project management tools for time estimation, but it does the trick.
    Incentivized
    Read full review
    FreshBooks
    FreshBooks does very well in comparison, especially since it is free software for Barclays bank users. Sage software is much worse than FreshBooks. However, Xero and QuickBooks, the market leaders, are still ahead with usability, additional features, reporting, and connection with third-party software providers. We chose FreshBooks as it does everything we require from this type of software.
    Incentivized
    Read full review
    Return on Investment
    ClickTime
    • Allows us to bill 100% of time spent on each job
    • Allows us to analyze time spent on "flat billing" jobs and make adjustments to those set rates as needed
    • Takes very little time to manage and enter time
    Incentivized
    Read full review
    FreshBooks
    • In reality, we do not implement all of its use at the moment in order to determine an adequate ROI.
    • In our approach to the use of the system, it seems to us a considerable time saving by achieving the integration of the Mexican subsidiary with its parent located in the US.
    • Financial reports meet the necessary USGAAP requirements.
    Incentivized
    Read full review
    ScreenShots

    FreshBooks Screenshots

    Screenshot of the dashboardScreenshot of an invoice overviewScreenshot of an example of a customizable invoiceScreenshot of an invoice appearing across devicesScreenshot of expensesScreenshot of time tracking