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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ClickUp

    Score8.8 out of 10
    Small Businesses (1-50 employees)
    ClickUp is a productivity platform that brings together work apps, data, and workflows. Also presented as a Converged AI Workspace, ClickUp eliminates work sprawl to provide context and a single place for humans and agents to work together. The platform currently boasts over 20 million users worldwide. ClickUp Brain² is deeply embedded into the workspace, offering conversational intake for project scoping and autonomous task generation. It can transform brainstorming docs…

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    Freehand by InVision

    Score7.7 out of 10
    N/AFreehand, from InVision headquartered in New York, is an online whiteboard that enables teams to plan, brainstorm, and draw together. It aims to give everyone a simple way to visually represent ideas with charts, diagrams, and drawings. Whether for mind mapping, creating a customer journey map, or drafting up an org chart, Freehand can help teams make ideas and plans visual.

    $4

    per month per user

    Pricing
    ClickUpFreehand by InVision
    Editions & Modules
    Unlimited
    $10
    per month per user
    Business
    $19
    per month per user
    Enterprise
    Custom
    Freehand Free
    $0
    per year per user
    Freehand Pro
    $4
    per month per user
    Freehand Enterprise
    Custom Quote
    Offerings
    Pricing Offerings
    ClickUpFreehand by InVision
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual billing.—
    More Pricing Information
    Community Pulse
    ClickUpFreehand by InVision
    Considered Both Products
    ClickUp
    No answer on this topic
    InVisionApp Inc.
    Chose Freehand by InVision
    The two other platforms that people have tried to get us to use are Figma and Miro. Since we have been using InVision Freehand it works much better for our teams and is within the InVision environment that we are familiar with. The InVision Freehand tools and user interface are …
    Incentivized
    Key User Insights
    Would buy again
    98%
    Would buy again
    791 Answers
    88%
    Would buy again
    90 Answers
    Delivers good value for the price
    99%
    Delivers good value for the price
    721 Answers
    97%
    Delivers good value for the price
    61 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    797 Answers
    87%
    Happy with the feature set
    89 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    569 Answers
    97%
    Lived up to sales and marketing promises
    37 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    645 Answers
    98%
    Implementation went as expected
    54 Answers
    Features
    ClickUpFreehand by InVision
    Project Management
    Comparison of Project Management features of ClickUp and Freehand by InVision
    Feature
    ClickUp
    8.3
    822 Ratings
    8% above category average
    Freehand by InVision
    -
    Ratings
    Task Management9.5836 Ratings00 Ratings
    Resource Management8.5672 Ratings00 Ratings
    Gantt Charts8.1614 Ratings00 Ratings
    Scheduling8.7700 Ratings00 Ratings
    Workflow Automation8.2671 Ratings00 Ratings
    Team Collaboration9.3800 Ratings00 Ratings
    Support for Agile Methodology8.7568 Ratings00 Ratings
    Support for Waterfall Methodology8.4482 Ratings00 Ratings
    Document Management8.0727 Ratings00 Ratings
    Email integration7.6592 Ratings00 Ratings
    Mobile Access7.1680 Ratings00 Ratings
    Timesheet Tracking8.0567 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of ClickUp and Freehand by InVision
    Feature
    ClickUp
    7.6
    427 Ratings
    1% below category average
    Freehand by InVision
    -
    Ratings
    Project & financial reporting7.6435 Ratings00 Ratings
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    ClickUpFreehand by InVision
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    ClickUpFreehand by InVision
    Likelihood to Recommend
    8.9
    (836 ratings)
    7.9
    (102 ratings)
    Likelihood to Renew
    9.7
    (43 ratings)
    8.0
    (9 ratings)
    Usability
    8.3
    (193 ratings)
    7.5
    (16 ratings)
    Availability
    9.5
    (6 ratings)
    8.7
    (3 ratings)
    Performance
    8.0
    (5 ratings)
    8.3
    (3 ratings)
    Support Rating
    9.4
    (47 ratings)
    9.4
    (6 ratings)
    Online Training
    10.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.8
    (9 ratings)
    8.0
    (7 ratings)
    Configurability
    8.0
    (2 ratings)
    8.5
    (2 ratings)
    Contract Terms and Pricing Model
    5.0
    (1 ratings)
    9.1
    (1 ratings)
    Ease of integration
    7.0
    (2 ratings)
    8.2
    (2 ratings)
    Product Scalability
    8.9
    (6 ratings)
    7.3
    (3 ratings)
    Professional Services
    5.0
    (1 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    5.0
    (2 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    5.0
    (2 ratings)
    9.1
    (1 ratings)
    User Testimonials
    ClickUpFreehand by InVision
    Likelihood to Recommend
    ClickUp
    I think it is great for task management and project management. It allows for much easier cross-team collaboration. Personally, I found it useful as a project and team manager to better keep track of all the deliverables that have been assigned to various members of the team. It is less appropriate to use as a CRM even though the website mentions it can be used as one, it still lacks many features which a full-fledged CRM would provide.
    Incentivized
    Read full review
    InVisionApp Inc.
    InVision Freehand has quickly evolved to be a very robust solution for our pre-design process and collaboration with stakeholders and other product teams. It has brought a lot more hands-on workshopping opportunities and created engaging spaces for cross functional teams. Internally to our design org we are able to prototype ideas faster and generate insights or changes BEFORE going into more hi-fidelity design tools or processes.
    Incentivized
    Read full review
    Pros
    ClickUp
    • Task Management - you can easily track details and notes of the tasks, deadlines and important dates, and notes and key links for the task. This has really leveled up how we manage projects and tasks.
    • Operational efficiency - by tracking where time goes the most or which tasks go the most, it enables you to identify areas where the most time is being spent and if that process needs to be improved or changed to streamline workflow.
    • SOP/Document storage - it is easy to create documents for standard operating procedures and processes and have a file to easily locate and reference them.
    • Files for projects or clients - ClickUp allows you to create separate files, folders, and subfolders to easily store and locate any corresponding tasks, projects, or important documents for that specific project or client.
    • AI overview - for tasks or documents with longer note sections or that have spanned more time and have more notes involved, ClickUp has an AI overview tool that helps with summarizing.
    Incentivized
    Read full review
    InVisionApp Inc.
    • Bring in and embed external files and view them on the board without having to move out of freehand. eg. pdf's, power point, youtube etc.
    • Creating wireframes, flow maps, all and any kinds of created art boards to share with team members.
    • Ability to create text and link to external sites
    • Can format and create pages with text and bullet points right in freehand, rather than having to go to another software to do the same.
    • Collaborate with Team members all on the same board and project at the same time and get feedback live in a meeting and/or even later.
    • Love the different templates that have been provided for me to use as a starting point.
    Incentivized
    Read full review
    Cons
    ClickUp
    • The AI ​​integration is a bit clunky and feels forced.
    • The uncontrolled use of custom fields by the team
    • Configuring environments to reduce complexity
    • La integración de la IA es un poco tosca y se siente forzada
    • El uso incontrolado de los custom fields por parte del equipo
    • La configuración de los entornos para reducir complejidad
    Incentivized
    Read full review
    InVisionApp Inc.
    • The resolution: Our webpage designs always pass the resolution threshold to where freehand starts to work its compression. During presentations, it can be a little embarrassing when we can't read the copy because it looks like potatoes.
    • Embedding videos: GIFs are only good to a certain point, and creating Vimeo embeds is tedious. I wish I could embed MP4s or web assets a lot quicker.
    • Touchpad panning: I can't tell you how many times I've "gone back" in my browser when I'm just trying to pan across the freehand. Has honestly made me wanna force quit on many occasions.
    • Sticky notes and text in shapes: Overall, it's really hard to use the sticky notes and text inside rectangles without the text just getting all over the place. It's different sizes, it gets too tiny, it gets way too big, and overall, it just doesn't look professional, even with a lot of fussing.
    • No ability to crop/mask an image. Nice to have, but sometimes we just need to delete a chunk off a screenshot, and it requires opening PS or taking a screenshot to edit anything.
    • Wish there was a way to have "internal comments" that are not visible to our clients.
    Incentivized
    Read full review
    Likelihood to Renew
    ClickUp
    It has been a game-changer in terms of project tracking, as animation is a demanding product that requires multiple layers of analysis, revisions, tracking, scheduling, etc. ClickUp simplifies many approvals as anyone can easily add items, and you can tag the people who need to look at them.
    Incentivized
    Read full review
    InVisionApp Inc.
    Honestly as in any organization it's up to budget. I feel like every organization I go to I'm constantly striving to keep InVision as part of the main funded tools used by the team especially in a remote environment. I feel there is a push to move to Figma and Zooms new white boarding tool but I'm still not a fan of Zoom's tool. Microsoft also created a white boarding tool which has been buggy.
    Incentivized
    Read full review
    Usability
    ClickUp
    ClickUp is generally very usable once the workspace is properly organized. The flexibility of views, custom fields, task structure, dashboards, and automations makes it easy to adapt the platform to different teams and workflows. The main reason I would no rate it a 10 is that the amount of functionality can make the interface overwhelming, specially for new users. large workspaces with many custom fields, notifications, views, and hierarchy levels can also require some training and ongoing governance.
    Incentivized
    Read full review
    InVisionApp Inc.
    Color Selection can be tricky when changing colors for shapes and text I've seen other users struggle with creating sticky notes and getting text to fit in the box properly and had to abandon the tool for a workshop for this reason After having a demo, I learned of new features I wasn't using. I don't know it would have been intuitive to find on my own.
    Incentivized
    Read full review
    Reliability and Availability
    ClickUp
    For over a year ClickUp was unavailable to us just twice for a couple of hours. I would say for a system this big and working globally that was a minor issue. They managed to fix all the issues within a couple hours and then it was back up and running perfectly fine.
    Incentivized
    Read full review
    InVisionApp Inc.
    For availability, we never have to even think about whether inVision Freehand is going to be available for us to work with. There has never been a time when we have opened up the application and had any issues of any kind. I can't imagine why anyone would work with a platform that is unreliable. inVision Freehand is realibel, stable, and getting better all the time. Whether it's their built-in tools or the expanding of Templates to work with Freehand has been a reliable go-to platform for us.
    Incentivized
    Read full review
    Performance
    ClickUp
    The speed of ClickUp is average to be honest. This is one of the biggest flaws of the system, sometimes it's also lagging a little bit but we also have a lot of documents, lists etc. on our workspace. However, with the next version of ClickUp I've seen they are planning to increase the speed by almost 500%, probably by changing the technology, so I am more than looking forward to it.
    Incentivized
    Read full review
    InVisionApp Inc.
    It is a little slow when bringing artboards from Sketch to Freehand using Craft. I have had some issues loading and redrawing pages when I have a lot of images on my freehand board. It gives me an error message while I am in the file and starts to reload and redraw all the photos again. Not sure if it has a limit on how many images it can handle on a board at a time.
    Incentivized
    Read full review
    Support Rating
    ClickUp
    I started using ClickUp when it was what most would consider a baby company. There were the occasional bugs that made working in ClickUp a little bit of a headache, but the support feature allowed me to chat with a real persona and communicate my issues. I would always get prompt support and someone willing to really help me, not just point me to FAQ pages. Not feeling like a number really makes a difference.
    Incentivized
    Read full review
    InVisionApp Inc.
    I haven't had to use the support team for anything, which is great news because that means the product usually works as expected! In terms of online support, I've been able to find videos that show how new features work. Also, many of the people I work with have experience with the tools so they are a great resource for me.
    Incentivized
    Read full review
    Online Training
    ClickUp
    There are multiple guides on literally all of the functions you can find within the system, therefore it's easy to learn anything you'd really like to use, starting from project and people management, down to Gantts, mind maps, time tracking, inviting Clients as guests to work with you on the projects and so much more.
    Incentivized
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    InVisionApp Inc.
    No answers on this topic
    Implementation Rating
    ClickUp
    Start small. Don’t try to build the most elaborate plans first. Resist the urge to get into Gantt charts if no one is used to them. Just get work written, add dates and assignees, and start getting used to it. If you did not use a work management tool before, you need to be gracious with yourself about the fact that you likely do not have the muscle memory for working this way yet. But you will get there.
    And leverage people who know it if possible. Look for ClickUp experts and vendors. They can really supercharge your effectiveness at building the tool out and speed up the process.
    Incentivized
    Read full review
    InVisionApp Inc.
    The implementation is pretty much easy-peasy and plug-n-play. We simply download the applications and install, signed in and were good to go. I really cannot imagine that there would be anyone who would have any difficulty whatsoever in getting started in more than just a few minutes. It's really how implementing these officewide improvements should always go.
    Incentivized
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    Alternatives Considered
    ClickUp
    ClickUp is more robust and customizable than the ones we tried. I like Notion's user interface but seems more powerful to track progress. We didn't need the timetracker part of Monday and Asana seemed a little too cumbersome. So ultimately we went with ClickUp because it had the most potential... potential that we still have yet to harness.
    Incentivized
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    InVisionApp Inc.
    Miro (formerly Realtime Board) is the original product concept for this tool and I used it for 3-4 years for product development. Invision is aesthetically a carbon copy of the tool but lacks in fine usability controls. We actually didn't choose Freehand, it just came as an added tool under our Invision subscription. It's helpful but knowing the previous tool, it's been a hard sell because it's just not as good. Again, it's really fine tuned usability things like navigation, zoom, switching from tool to tool, selecting and deselecting, etc
    Incentivized
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    Contract Terms and Pricing Model
    ClickUp
    No answers on this topic
    InVisionApp Inc.
    Getting set up with inVision Freehand was super simple. We figured how many of our team members were going to be using it and we set up our account knowing that. There were no negotiations, contract hassles or anything that would have been a waste of our time, efforts or resources.
    Incentivized
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    Scalability
    ClickUp
    Scaling with ClickUp is superb. If you create a workflow best suited for your organization then it's all about creating new accounts and teaching the new employees the workflow you're using. It's that simple. There is no black magic when it comes to Clickup.
    Incentivized
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    InVisionApp Inc.
    Not everyone in the company has access to Invision, and they can't view the links I provide to them. I also wish everyone could view a file without logging in to the enterprise account. It comes in handy when I am doing focus-group studies or other studies with our customers that don't have Freehand. Unfortunately, if that is possible, I don't know how to do that.
    Incentivized
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    Professional Services
    ClickUp
    No answers on this topic
    InVisionApp Inc.
    We didn't use an outside vendor - that's why I gave this option a 10.
    Incentivized
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    Return on Investment
    ClickUp
    • Reduced about 35% of our yearly tech stack spend by replacing other products
    • Ability to negate automation software with more open API key abilities connecting to one streamlined service
    • Reduced onboarding time and improved project speed with use of systems by 20%
    Incentivized
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    InVisionApp Inc.
    • Positives all around. Everyone is able to see and collaborate.
    • Granting access is sometimes a pain. Sending the link does not always work, and I get emails as people try to access boards.
    • No negatives really, I love learning all of the different ways it can be used.
    Incentivized
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    ScreenShots

    ClickUp Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot