Likelihood to Recommend I would recommend this for someone who is a freelancer with multiple clients, but would not recommend to a company who has multiple employees doing the same job every single day. It'd be easier to have them clock in on one platform, like Square, for example, which automatically can take out taxes (for W9 employees)
Read full review Bob is well suited to house documents, build organisational charts, request and authorise time off or sick leave, as well as displaying teams, their time off and their current status (on holiday, on parental leave, active, etc). Bob is also well suited to automate tasks, for example if there is a new starter, it's easy to tell everyone involved what they should do automatically - that's a big weight off the People Team's shoulders. Unfortunately, not everything is possible with Bob. For example, the creation of templates for documents is not ideal, with lots of formatting oddities and building different version of the same documents being generally difficult. Furthermore, the signature function is not legally binding, so can't be use (for example) to send employment contracts for signature.
Read full review Pros Clockify records exact times on a per project basis when you click Start/Stop. User interface is very easy. It is easy to add a project on the fly, change the times I just recorded if I forgot to click Stop for example. The interface is intuitive and gives me the flexibility I need. Reporting gives me everything I need from times, hours per project, billable or not, per client and any tags I've created. This provides enough flexibility for many different use cases. Read full review Provides usable data via feedback surveys for managers and operations team to take quick action on. It helps us identify our Talent Groups and connect data to their satisfaction to prevent turnover. Simplifies and syncs every day HR tasks, saving loads of time and effort. Read full review Cons Personally, I don't like the Windows app. It isn't as fast to respond to the Start/Stop button clicks so I found myself hesitating on changing screens for example. I didn't like having to think about if I should check if it is recording time or not. I use the web page and it is fast and accurate. I could see people wanting a small separate browser window to keep the Start/Stop button. It looks best in the browser in nearly a full-size screen. It could look nicer/easier to use when shrunk to a smaller browser screen size. The ease of use for me and ability to add in a detailed description for a specific time period I just worked or am working on overrides the browser screen size. It is just a personal preference. Read full review I'd like to be able to have flexibility in org charts so that there are options for matrix, flat. I'd also like a printable version of the org chart AND one where names were hidden so it could be shared with individuals outside the organization. In the Performance Reviews I would love to see a 9-box option including corresponding questions so we could plot individuals in the 9-box matrix. It would be ideal if, before a performance review period, managers were given the opportunity to choose 3-4 people they would want to include in a Peer Review of their employees AND where the system would flag if one person was being asked to do more than 2 Peer Reviews. Read full review Likelihood to Renew I'm using the free version at the moment and loving it. What a great product, easy, responsive and has better up time than Yahoo Mail. :) What isn't there to like?
Read full review We will without a doubt be continuing to use Hibob, it is convenient, being engaged with and great value for money. A one stop shop for all things HR related to keep policies and safe financial information has been so beneficial to the business meaning less risk to GDPR breaches and somewhere for employees to refer back to in future has been invaluable
Read full review Usability I can use it effectively on day 1. Day 3 I added more options and back-filled my previous time tracking. I saw how to add Projects and clients and found a way that works well for me. I ran a report for the 3 days I was using it and extrapolated how it would work after 6 months. I saw benefits to being able to search anything, and run reports using several filters including user defined tags, clients, projects
Read full review Hibob is generally very easy to use or figure out. Their resource library is also fairly extensive and has a lot of videos that are helpful to follow along with.
Read full review Reliability and Availability I have never had an issue logging in or it not being available. I use Clockify every work day during the week, frequently starting/stopping projects. I've had past experience with other systems that suddenly aren't usable for an hour and that is something I have never experienced with Clockify. They are doing something right on their backend. Nice job, Clockify folks
Read full review Yes they are always there when we need them. Fast response time too.
Read full review Performance I already mentioned how it feels light across the wire. Pages load fast in the web browser. I have not tried the browser plug-in nor the mobile app. I give it a 9 instead of 10 as the desktop app seemed to hesitate when I clicked the start/stop of a project/task
Read full review Yes the system is fast and easy to use.
Read full review Support Rating I dealt very little with customer support because Clockify is so easy to use. That being said, the few times I did, I got fast responses and any issues that I did have were solved in a very fast manner.
Read full review A lot of support is self-service from the users themselves, via a guide hosted on HiBob's website. I have found the guide helpful 10% of the time when I needed support. The support team is quite quick to reply, but not everyone is helpful unfortunately, and in many cases a lot of emails, messages and back and forth were needed to get to the bottom of an issue. When I pointed out that a video call would be a quicker way to tell people "this is how it's done", I was told that it's not the way they deliver support. I had to beg our account managers for a video chat with some skilled users to show me how to do certain things that (a) were nowhere to be found on the guide, and (b) the support team wasn't able to solve. Additionally, to find solutions, I was pointed to a forum where other users exchange tips on how they managed to solve problems - again, not really helpful as I would like to know this from Bob's team themselves since we're paying for the product, and I shouldn't rely on other users to tell me how they managed their way around a problem
Read full review Online Training It was fast and easy to learn with the trainer. Their staff was great to work with.
Read full review Implementation Rating I really enjoyed the implementation being involved in a key piece of change management int he business was really exciting
Read full review Alternatives Considered Harvest is very similar to Clockify. The only difference is that Harvest also has an invoicing and billing system built into it. So if you're billing your clients based off of time directly, Harvest may be a better option as far as that goes. Of course, Harvest only has minimum billing increments of 6 or 10 minutes, there is no 10-minute option so that's something where Clockify has them beat. They are both very easy to use.
Read full review Hibob was ultimately more flexible and offered a strong customer support network which is why we selected it over others. It's also well-priced and while not "cheap", it was more inexpensive than other larger systems. Their sales team was so supportive the entire time and as we went into the implementation phase (which only took us 12 weeks for 1,000 employees!), it was clear that the support continued. Our implementation specialist was so incredibly helpful and while we worked at our own pace, we were still able to roll it out in 3 months. Having worked on a Workday Implementation before, I was blown away by how quickly we got this done. It's also great that as we are using the product, we can continuously make adjustments on our own and tweak it as the business changes. Workday is so complicated that it required a full-time team to work on it. It's just two of us overseeing the system and we are able to run things smoothly on our own! Of course, it's great having the support of our Account Manager when we get stuck.
Read full review Scalability Because it feels light on the wire and runs so smoothly with great up-time. I have to assume that the same is true as it scales. I'm a single user so maybe I don't see if there are any scalability issues. With the way it seems architected to run so quickly across many platforms (desktop, mobile, web, browser plug-in), I have to think that it is using recent technology that provides scalability options
Read full review It is easy to use across the board for all departments in the company.
Read full review Return on Investment The free plan really did everything we needed for the 6 months or so we used it. Without Clockify, we would have had to pay roughly $40+/month for a software tool. When we upgraded to the paid version, it was still only $10/month and helped us be able to have minimum billing increments which is a huge monetary increase. Read full review We were paying a third-party HR organization ~100K per year and were able to cut this from our budget by turning on the connections between our ATS, Hibob, and our payroll vendors. We are using the integration between CoMeet ATS, and it autogenerates the employee onboarding, creating a seamless experience for the employees. They used to have to reenter their data in 5 separate systems, now, it's all started in CoMeet, and upon hire, the onboarding data is collected in Hibob and distributed into all other connected systems. When changing employment status, the automation manages system access automatically. (But in cases where we need to override the information for special cases, we still have the option without "breaking" the API connections). Read full review ScreenShots