HiBob Fan
February 03, 2023

HiBob Fan

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Hibob

Hibob is our HRIS. We currently use it for onboarding, talent management, reporting, shoutouts, kudos, performance and compensation. The UX is good for both the employees and the administrators. HR reporting is straightforward and simple and we have the flexility to get very granular with reports. We are piloting the compensation module to see how effective and time-saving it will be as we currently have no compensation specialist on our team. We are utilizing the performance/talent management and so far, it's been good. It's simple to use and the fact that we can do so many things with one HRIS makes our lives much easier.
  • Their customer support is excellent. We have a dedicated support person who is there to answer our questions and walk us through any new situation where we need help
  • The user experience is great. It's easy for our employees to navigate and, more importantly, is simple for our administrators to use.
  • Reports are simple to run and we can use either the more standard reports that are already provided, or design our own based on individual reporting requirements
  • I'd like to be able to have flexibility in org charts so that there are options for matrix, flat. I'd also like a printable version of the org chart AND one where names were hidden so it could be shared with individuals outside the organization.
  • In the Performance Reviews I would love to see a 9-box option including corresponding questions so we could plot individuals in the 9-box matrix.
  • It would be ideal if, before a performance review period, managers were given the opportunity to choose 3-4 people they would want to include in a Peer Review of their employees AND where the system would flag if one person was being asked to do more than 2 Peer Reviews.
  • Performance reviews
  • Surveys
  • Document signing
  • Onboarding
  • Our HR Coordinator is the main administrator and is the go-to for all thing Bob. This has freed up time for me (VP) and for our HR Manager to spend time on strategy and implementation of employee experience programs. Before HiBob, our HR Manager spent approximately 20% of her time on administrative items that Bob takes care of in minutes and I would have spent around 10% of my time on Performance Management. We invest around $20k in HiBob, but it has saved us approximately $45k in time. So, an ROI of $25,000.
BambooHR is a great platform for small business but we found it wasn't conducive to our organization as we began to grow. While very user friendly, the Performance Management was limited and basic. HiBob has a better social platform where employees can be publicly recognized. And the reporting in BambooHR was not as sophisticated as HiBob.
BambooHR has an ATS incorporated, but since we already invest in an ATS (Lever), we didn't need to spend money on an HRIS with a basic ATS.
I'd suggest that HIbob is a mature, grown-up version of BambooHR so if that's what you're looking for, then it is a great investment.

Do you think Hibob delivers good value for the price?

Yes

Are you happy with Hibob's feature set?

Yes

Did Hibob live up to sales and marketing promises?

Yes

Did implementation of Hibob go as expected?

No

Would you buy Hibob again?

Yes

I would recommend HiBob for a small to mid-size organization that will/could be growing over the next few years. It's an ideal platform for any business who is looking for a first-time HRIS as this could be the only one they'll ever need. If an organization is already using a system, HiBob likely would fill all of their needs but implementation may be tougher when moving systems. In the end, it's worth it but it takes time, effort and patience.

Hibob Feature Ratings

Employee demographic data
9
Employment history
8
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
5
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
8
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Salary revision and increment management
8
Approval workflow
8
Balance details
7
Annual carry-forward and encashment
8
View and generate pay and benefit information
8
Update personal information
8
View job history
8
View company policy documentation
8
Employee recognition
8
Report builder
9
Pre-built reports
8
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
8
Review reminders
8
Multiple review frequency
8
Corporate goal setting
Not Rated
Individual goal setting
7
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated