I only ever want to use Hibob as my HRIS going forward!
November 21, 2022

I only ever want to use Hibob as my HRIS going forward!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Hibob

We use Hibob as our HRIS. Before Hibob, we were managing our employee data with spreadsheets. Hibob helps us automate processes like onboarding, offboarding, and job changes. It keeps a record of our employee's current and historical data. We have started to use feedback surveys and performance reviews as well. We also use it to track time off throughout the whole company. It's great for reporting on our employee data as well.

Pros

  • It is extremely flexible and can be modified to fit most of our processes.
  • It's an easy UI to use and looks very nice as well.
  • I like that there is options like Superpowers and Hobbies to get to know our employees more than just their work details.

Cons

  • Onboarding could be done better. For instance, we can't choose to send to a personal email directly which is really crucial when working with new hires. Hibob only sends to personal email if the person is not active; but if they have issues logging into their email on their first day, they are missing Hibob emails too because we can't direct them to their personal email. Also, we don't see a receipt of who's received emails so we have no idea of knowing if the new hire received it...we just have to hope that it's happened.
  • It's great having the Greenhouse integration but it is very limited. For instance, when Greenhouse sends over a new hire, we only have the email to go off of to hire them. It would be great to have a section to look them up (like a status of "To Be Hired") to make sure we aren't missing anyone.
  • The e-sign feature could use some upgrade. For instance, there's no way to format the data. When we want to include a date, it gives only a basic format of MM/DD/YYYY when sometimes I would prefer it to be long form like Month DD, YYYY. As a user of DocuSign, it would be great to see similar functionality to making documents that need a signature more "pretty".
  • The difference between the categories and tables is confusing and annoying at times. For instance, I'm not able to pull fields on the data in the tables into a report through the Directory. I don't understand why that feature isn't available and it can be annoying when wanting to pull in equity. I have to go to the reporting section and go through a whole different process.
  • Data reporting
  • Performance Reviews
  • Automation in flows
  • This was the first year we've done a company-wide performance review and having that data is crucial in deciding merit increases or who needs to go on a PIP.
Hibob was ultimately more flexible and offered a strong customer support network which is why we selected it over others. It's also well-priced and while not "cheap", it was more inexpensive than other larger systems. Their sales team was so supportive the entire time and as we went into the implementation phase (which only took us 12 weeks for 1,000 employees!), it was clear that the support continued. Our implementation specialist was so incredibly helpful and while we worked at our own pace, we were still able to roll it out in 3 months. Having worked on a Workday Implementation before, I was blown away by how quickly we got this done. It's also great that as we are using the product, we can continuously make adjustments on our own and tweak it as the business changes. Workday is so complicated that it required a full-time team to work on it. It's just two of us overseeing the system and we are able to run things smoothly on our own! Of course, it's great having the support of our Account Manager when we get stuck.

Do you think HiBob delivers good value for the price?

Yes

Are you happy with HiBob's feature set?

Yes

Did HiBob live up to sales and marketing promises?

Yes

Did implementation of HiBob go as expected?

Yes

Would you buy HiBob again?

Yes

I have loved when different teams come to People Ops asking if Hibob can do something or if something can be added to it. Often, our answer is "yes"! We love how flexible Hibob is and now that we understand the logic of the system, we are confident in adding different flows and tasks to suit our needs. As a rapidly growing and changing company, it is necessary that we are able to make our own changes without needing to consult a Hibob team member. Of course, it is also very nice having our own Account Manager who can help us understand features better...but it's great that we don't HAVE to go to them every time we need to change something. For a team of just under 1,000, we have been able to successfully run Hibob with just a two person team.

I do wish their Onboarding features were better as we could use all the help we can get there. I'd like to not have to use another system and it makes sense for an HRIS to have a robust Onboarding tool. I feel like Onboarding was just created as another flow/function in Hibob and hasn't been thought through completely. There are many opportunities to improve like being able to send to the personal email of an employee; sending login information directly through Hibob; and tracking new hires as they flow through Greenhouse.

HiBob Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
7
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Salary revision and increment management
Not Rated
Approval workflow
10
Balance details
7
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
7
Update personal information
8
View job history
10
View company policy documentation
Not Rated
Employee recognition
9
Report builder
9
Pre-built reports
6
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
9
Review reminders
10
Multiple review frequency
10
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated

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