Saves time and money and keeps the employees happy.
May 14, 2022

Saves time and money and keeps the employees happy.

shelby payne | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Hibob

We use Hibob to help out employees grow with their careers. It gives them an open door to explore the company and what we have to offer. It is also a platform for them to express their ideas and put forward their best ideas. It streamlines the onboarding process and makes it easier for the team. It has really opened up the thoughts of the employees and they enjoy the system. It is an overall success and creates happy employees.

Pros

  • Onboarding process is easy to navigate.
  • The system has a fast response time and cuts down on our employee handling time.
  • It provides new ideas for us to implement for the onboarding.
  • The ConnectWise Control was followed by everyone.

Cons

  • More options with the onboarding process for new hires
  • Better follow up time with the system
  • More use for employees follow up comments
  • Onboarding process is streamlined.
  • Basic administration duties are cut in half.
  • The new employees are more open to using the system since it is easy to navigate.
  • Our HR department is more streamlined now and saves the company money.
  • The employees are happy
  • HRD is also happy because the system is accurate and really no mistakes or problems.
  • The backup is reliable and we know we can trust it.
Hibob is much better and offers many more options than SplashHR. Hibob is more trustworthy. We have come to rely on Hibob for all of our needs in those areas. There is also BambooHR but we looked at it and found that Hibob offers all of the areas we need and use.

Do you think HiBob delivers good value for the price?

Yes

Are you happy with HiBob's feature set?

Yes

Did HiBob live up to sales and marketing promises?

Yes

Did implementation of HiBob go as expected?

Yes

Would you buy HiBob again?

Yes

The onboarding system makes it fast and easy for the staff to put together the needed documents. It speeds up the process and makes it better for new employees with the new hire process. This in turn saves the company money because we are not spending extra time on those extra duties.

HiBob Feature Ratings

10.0
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
9.5
Pay calculation
9
Salary revision and increment management
10
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
10
Asset Management ()
Not Rated
10.0
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Integration with other HR capabilities ()
Not Rated
10.0
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Review reminders
10
Multiple review frequency
10
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
Performance and Goals ()
Not Rated
Recruiting / ATS ()
Not Rated

Using Hibob

250 - They represent HRD and the Onboarding team across all of our sites worldwide. They use it every day and find it useful.
5 - We have HR and onboarding staff who work with Hibob and help to support the system.
  • Onboarding for new hires
  • Payroll systems
  • Data on who is sick or on vacation leave.
  • Speeds up the hiring process.
  • It streamlines the duties for the staff.
  • More uses for employee testing.
It has proven to be easy to use and saves the company money.

Evaluating Hibob and Competitors

Yes - We had a local company that we were working with but it was always a headache and their system was slow.
  • Price
  • Product Features
  • Product Usability
The product's features cover all the areas we needed and it is easy to use for the staff and that in turn saves time and money.
Well we looked at several other companies but it was Hibob that won us over. We should have started the evaluation with Hibob.

Hibob Implementation

Just make sure all staff is trained in the use of the system. Cover all the bases.
  • Implemented in-house
Change management was a big part of the implementation and was well-handled - To work with all parties involved with the process and to have open communication with all parties.
  • Just learning the system and how to use it.
  • But is is easy to learn and navigate.

Hibob Training

  • Online Training
It was fast and easy to learn with the trainer. Their staff was great to work with.

Configuring Hibob

It is just right since we had no problems at all with configuring it with the rest of the system.
Their customer service is fast and reliable.
Some - we have done small customizations to the interface - We had to make it easy for the rest of the systems we have here and it was easy to do.
No - we have not done any custom code
None

Hibob Support

They are always there when we need them and their response time is within 3 hours.
ProsCons
Quick Resolution
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
Poor followup
Did not purchase premium support. We found we were fine with the regular support system and it works fine for the company.
We were behind on the onboarding process and we needed to speed up the system. The Hibob staff was able to show us shortcuts as to how to speed up the process.

Using Hibob

It is so very easy to use and navigate and we have had no problem with the system.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Internal on boarding process.
  • Their site is very useful with resources to give us new and updated information.
  • Honestly none all are easy to use.
Yes, but I don't use it

Hibob Reliability

It is easy to use across the board for all departments in the company.
Yes they are always there when we need them. Fast response time too.
Yes the system is fast and easy to use.

Integrating Hibob

It went very fast for the integration and no problems encountered at all.
  • Payroll systems
  • Vacation Leave updates.
It is not really that deep o it was easy to implement it.
  • None at this time
The vendors did support the integration.
  • File import/export
No
Just keep in touch with their support system and it will go great.

Relationship with Hibob

They were there with us every step of the way.
They were there when we needed them.
That they have service and support available to us at all times.
None they are great to work with.

Upgrading Hibob

Comments

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