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Clockify vs. Acuity Scheduling, a Squarespace company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Clockify

    Score8.6 out of 10
    Small Businesses (1-50 employees)
    Clockify, from COING in Palo Alto, is a time tracker and employee timesheet software for teams of all sizes. Clockify lets users track how much time is spent working on tasks, as well as keep track of employee timesheets and billable hours, project completion, reports, and schedules.

    $0

    forever, unlimited everything

    Acuity Scheduling, a Squarespace company

    Score8.2 out of 10
    N/AAcuity Scheduling is an appointment management platform developed by the company of the same name in New York and acquired by Squarespace in 2019.

    $14

    per month

    Pricing
    ClockifyAcuity Scheduling, a Squarespace company
    Editions & Modules
    Clockify Free
    $0
    forever, unlimited everything
    Clockify Plus
    $9.99
    per month, per workspace
    Clockify Enterprise
    $9.99
    per month, per user, per workspace
    Clockify Premium
    $29.99
    per month, per workspace
    Clockify Server
    Starts at 450
    Emerging
    $14
    per month
    Growing
    $23
    per month
    Powerhouse
    $45
    per month
    Offerings
    Pricing Offerings
    ClockifyAcuity Scheduling, a Squarespace company
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsUnlimited usage and number of users for free. Paid plans are solely for access to additional features. Self-hosting software on own servers available.—
    More Pricing Information
    Community Pulse
    ClockifyAcuity Scheduling, a Squarespace company
    Considered Both Products
    CAKE.com, Inc
    No answer on this topic
    Squarespace
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    12 Answers
    96%
    Would buy again
    26 Answers
    Delivers good value for the price
    92%
    Delivers good value for the price
    12 Answers
    96%
    Delivers good value for the price
    26 Answers
    Happy with the feature set
    85%
    Happy with the feature set
    11 Answers
    100%
    Happy with the feature set
    27 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    8 Answers
    92%
    Lived up to sales and marketing promises
    24 Answers
    Implementation went as expected
    91%
    Implementation went as expected
    10 Answers
    96%
    Implementation went as expected
    26 Answers
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    ClockifyAcuity Scheduling, a Squarespace company
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    Score7.3 out of 10
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    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ClockifyAcuity Scheduling, a Squarespace company
    Likelihood to Recommend
    8.8
    (13 ratings)
    9.3
    (48 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    9.3
    (3 ratings)
    Usability
    9.5
    (3 ratings)
    9.5
    (9 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.2
    (4 ratings)
    9.7
    (16 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ClockifyAcuity Scheduling, a Squarespace company
    Likelihood to Recommend
    CAKE.com, Inc
    Clockify is an easy 10 over 10 recommendation for me. I would recommend this anyone especially if they're required to track their time and productivity while on the job. Office workers, tellers, bankers - any desk jobs really can very well use the awesome features of Clockify to the fullest extent. It is easy to use, very simple to set up, and doesn't require that much resource from your computer for up-keep
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    Squarespace
    I think any business can benefit from Acuity Scheduling. In my experience, however, and maybe I just haven’t found the correct settings yet, it’s been difficult to manage 4 business schedules with multiple employees and varying hours that change day-to-day and week-to-week. So I definitely would recommend it to more simple business models with set hours, as it seems like it would have all the functions one might need. I still would recommend to more complex businesses like mine as well, but also include discussion of some of the potential drawbacks.
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    Pros
    CAKE.com, Inc
    • Clockify records exact times on a per project basis when you click Start/Stop.
    • User interface is very easy. It is easy to add a project on the fly, change the times I just recorded if I forgot to click Stop for example. The interface is intuitive and gives me the flexibility I need.
    • Reporting gives me everything I need from times, hours per project, billable or not, per client and any tags I've created. This provides enough flexibility for many different use cases.
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    Squarespace
    • Clicking on the link opens up my calendar, which has an uncluttered look, making it easy for my prospects and clients to review their options and make their choice.
    • I am able to customize my schedule, the types of appointments I want to offer, and even decide how many appointments I want in a day. There are so many details that I can customize.
    • I can customize how my calendar and emails look for my prospects and clients so that I come across professional and coordinated. I want the look of my business, website, etc. to have a polished, cohesive, and interesting presence.
    • I love that there is a workshop/class/series option for my workshops. My attendees reserve their place and pay upfront. I can duplicate these events or add future dates. It's wonderful. This saves us a lot of time and is so convenient.
    • I haven't had any trouble with my scheduler. It works flawlessly, so I don't have to take time out of my day to fix, troubleshoot or call customer service.
    • I love that I can add questions for my prospects to answer right away before booking a call. This means 3 fewer steps for me. 1. They answer these questions without an email from me. 2. They make their reservation and get a follow-up email, right away. 3. I customized the follow-up email with more details and actions to take to prepare for our call.
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    Cons
    CAKE.com, Inc
    • In general, manuals or how to use instructional videos are always welcome - just covering the very basic are very good to get everyone up and running.
    • Maybe work on your scalability - the main reason why we switched to a different provider is because the company was ramping up and the competitors have more features that come with not just time and productivity tracking.
    • I always like the classic blue and white pallets on the app but sometimes I just wish there's more option to customize how it looks just to give it a little more flavor.
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    Squarespace
    • Administrator interface is tricky to use. It is not easy to add new types of meetings or edit the settings on the current types of meetings we have
    • I'd like to see them send out more reminder emails leading up to the meeting scheduled to reduce the number of no-shows and reschedules
    • Make it easier to customize the confirmation emails-- easier ability to add videos and customizable text
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    Likelihood to Renew
    CAKE.com, Inc
    I'm using the free version at the moment and loving it. What a great product, easy, responsive and has better up time than Yahoo Mail. :) What isn't there to like?
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    Squarespace
    Acuity Scheduling has been very reliable. If you don't believe me, check out their status page here. They do a pretty decent job maintaining their app. To be fair, it's a pretty simple tool so they shouldn't run into too many hiccups given it doesn't feature near as many options as other applications on the market run.
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    Usability
    CAKE.com, Inc
    Very affordable, accessible and simple. For this very reason I would say, it culminates to Clockify being very beginner and start-up friendly. It is its strongest suit after all, and this is the main reason why I would recommend this to anyone. I am very thankful for me ex colleague who recommended this to me, we're no longer working together but I still hear that he's still using Clockify to this very day on his own business
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    Squarespace
    It is very easy to use once you get to know the program but with years of working with the program I am still finding new things that I had wished I knew about earlier. I feel like aspects of the website become hidden that would help productivity a lot if I knew they existed beforehand.
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    Reliability and Availability
    CAKE.com, Inc
    I have never had an issue logging in or it not being available. I use Clockify every work day during the week, frequently starting/stopping projects. I've had past experience with other systems that suddenly aren't usable for an hour and that is something I have never experienced with Clockify. They are doing something right on their backend. Nice job, Clockify folks
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    Squarespace
    No answers on this topic
    Performance
    CAKE.com, Inc
    I already mentioned how it feels light across the wire. Pages load fast in the web browser. I have not tried the browser plug-in nor the mobile app. I give it a 9 instead of 10 as the desktop app seemed to hesitate when I clicked the start/stop of a project/task
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    Squarespace
    No answers on this topic
    Support Rating
    CAKE.com, Inc
    I dealt very little with customer support because Clockify is so easy to use. That being said, the few times I did, I got fast responses and any issues that I did have were solved in a very fast manner.
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    Squarespace
    Every time I had a question on how to do something or had any issues with Acuity Scheduling, mainly in the very beginning, when I was learning the platform, customer service was excellent. They were prompt to respond, friendly, and very helpful until I had the right solution.
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    Alternatives Considered
    CAKE.com, Inc
    Harvest is very similar to Clockify. The only difference is that Harvest also has an invoicing and billing system built into it. So if you're billing your clients based off of time directly, Harvest may be a better option as far as that goes. Of course, Harvest only has minimum billing increments of 6 or 10 minutes, there is no 10-minute option so that's something where Clockify has them beat. They are both very easy to use.
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    Squarespace
    In the case of Schedulicity, the system was awesome (very easy to set up and had some nice features) but did not offer the functionality and flexibility that AcuityScheduling does. In the case of SimplyBook.me, they offer lots of functionality but the interface is extremely complex and you pay a la carte for features so you're going to pay exponentially more for the same set of features as compared to AcuityScheduling. Their customer service was also lacking, in my opinion.
    Incentivized
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    Scalability
    CAKE.com, Inc
    Because it feels light on the wire and runs so smoothly with great up-time. I have to assume that the same is true as it scales. I'm a single user so maybe I don't see if there are any scalability issues. With the way it seems architected to run so quickly across many platforms (desktop, mobile, web, browser plug-in), I have to think that it is using recent technology that provides scalability options
    Incentivized
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    Squarespace
    No answers on this topic
    Return on Investment
    CAKE.com, Inc
    • The free plan really did everything we needed for the 6 months or so we used it. Without Clockify, we would have had to pay roughly $40+/month for a software tool.
    • When we upgraded to the paid version, it was still only $10/month and helped us be able to have minimum billing increments which is a huge monetary increase.
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    Squarespace
    • Minimizing no shows
    • Giving me back time by taking tasks off my mind/to-do list to focus on bigger more important things
    • Payment management (it helps me make sure I receive my payments/recurring payments and follow up with clients if a payment has failed)
    • Honestly just saving me from scheduling nightmares and headaches
    • Timezones! It does it for you! (I work internationally)
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    ScreenShots

    Clockify Screenshots

    Screenshot of Time trackerScreenshot of TimesheetScreenshot of Time tracking appsScreenshot of DashboardScreenshot of ReportsScreenshot of Projects