Clockify vs When I Work | TrustRadius

What users are saying about

Score 8.7 out of 10

Based on 9 reviews and ratings

Score 8.8 out of 10

Based on 37 reviews and ratings

Pros

Free & low-priced product.
Simple & easy to use.

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McKay Salisbury

Owner

Five Star CommerceMarketing and Advertising, 11-50 employees

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When I Work allowed me to color-code each employee's schedule.
When I Work allowed me to show who was "off" during what time of day. This was essential for morale, as our event included 16-18 hour days, and I wanted to show that everyone had down time each day.

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Verified User

Administrator in Other

Education Management Company, 11-50 employees

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Cons

I wish it had an invoice generation function
I wish it had screenshot capabilities

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Account Manager

Five Star CommerceMarketing & Advertising, 1-10 employees

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Customer service only available by chat or email. No phone- which is crazy, in my opinion. Slows down, getting things done.
Understanding their charges is a pain. I still don't know what I am paying for.
If you are being overcharged, they don't care; they keep you on billing for something in a group.

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Verified User

Professional in Other

Health, Wellness and Fitness Company, 11-50 employees

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Likelihood to Renew

Clockify 10.0

Based on 1 answer

I'm using the free version at the moment and loving it. What a great product, easy, responsive and has better up time than Yahoo Mail. :) What isn't there to like?

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Integration Engineer

Goin Solutions, Inc.Computer Software, 1-10 employees

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When I Work 10.0

Based on 1 answer

It's a powerful tool for employee management and intuitive to use.

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Co-Owner, President, Creative Services

The FramemakersRetail, 1-10 employees

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Usability

Clockify 10.0

Based on 1 answer

I can use it effectively on day 1. Day 3 I added more options and back-filled my previous time tracking. I saw how to add Projects and clients and found a way that works well for me. I ran a report for the 3 days I was using it and extrapolated how it would work after 6 months. I saw benefits to being able to search anything, and run reports using several filters including user defined tags, clients, projects

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Integration Engineer

Goin Solutions, Inc.Computer Software, 1-10 employees

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When I Work 9.0

Based on 1 answer

While it's one of the better apps, my only complaint is the icon layout of the dash; mouseover sometimes doesn't work for my system.

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Co-Owner, President, Creative Services

The FramemakersRetail, 1-10 employees

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Reliability and Availability

Clockify 10.0

Based on 1 answer

I have never had an issue logging in or it not being available. I use Clockify every work day during the week, frequently starting/stopping projects. I've had past experience with other systems that suddenly aren't usable for an hour and that is something I have never experienced with Clockify. They are doing something right on their backend. Nice job, Clockify folks

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Integration Engineer

Goin Solutions, Inc.Computer Software, 1-10 employees

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No score

No answers yet

No answers on this topic

Performance

Clockify 9.0

Based on 1 answer

I already mentioned how it feels light across the wire. Pages load fast in the web browser. I have not tried the browser plug-in nor the mobile app. I give it a 9 instead of 10 as the desktop app seemed to hesitate when I clicked the start/stop of a project/task

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Integration Engineer

Goin Solutions, Inc.Computer Software, 1-10 employees

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No score

No answers yet

No answers on this topic

Support Rating

Clockify 8.5

Based on 6 answers

I dealt very little with customer support because Clockify is so easy to use. That being said, the few times I did, I got fast responses and any issues that I did have were solved in a very fast manner.

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Verified User

Account Manager in Marketing

Marketing & Advertising Company, 1-10 employees

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When I Work 8.7

Based on 20 answers

Every time I contact When I Work staff with an issue, someone is there with a quick solution to my problem. I love the chat feature. I can continue to work on other things while the When I Work representative assists me.

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Verified User

General Manager in Other

Hospitality Company, 51-200 employees

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Implementation Rating

No score

No answers yet

No answers on this topic

When I Work 8.0

Based on 1 answer

Make certain your team knows how to turn off alerts and utilise the system.

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Co-Owner, President, Creative Services

The FramemakersRetail, 1-10 employees

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Alternatives Considered

Harvest is very similar to Clockify. The only difference is that Harvest also has an invoicing and billing system built into it. So if you're billing your clients based off of time directly, Harvest may be a better option as far as that goes. Of course, Harvest only has minimum billing increments of 6 or 10 minutes, there is no 10-minute option so that's something where Clockify has them beat.They are both very easy to use.

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McKay Salisbury

Owner

Five Star CommerceMarketing and Advertising, 11-50 employees

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When I Work is the first program like this that I have used. I searched online and reviews were good, the price was good and ultimately we decided to give it a try. Prior to this I was manually scheduling and calculating everything. When I Work is simple to use and a great value for the tools it offers!

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Director

Marion County Public LibraryLibraries, 11-50 employees

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Scalability

Clockify 10.0

Based on 1 answer

Because it feels light on the wire and runs so smoothly with great up-time. I have to assume that the same is true as it scales. I'm a single user so maybe I don't see if there are any scalability issues. With the way it seems architected to run so quickly across many platforms (desktop, mobile, web, browser plug-in), I have to think that it is using recent technology that provides scalability options

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Integration Engineer

Goin Solutions, Inc.Computer Software, 1-10 employees

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No score

No answers yet

No answers on this topic

Return on Investment

Free option was amazing a great return on a free investment
Has saved my company money and provided all the tools I needed to track projects and employee work time.

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Account Manager

Five Star CommerceMarketing & Advertising, 1-10 employees

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No missed shifts: shifts that were listed and assigned in When I Work had a 100% attendance rate.
Saves time: rather than trying to track down where someone is or who is working a specific shift I just consult my When I Work scheduler dashboard and can find the answers to scheduling questions without having to go on a wild goose chase.

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Verified User

Account Manager in Customer Service

Higher Education Company, 501-1000 employees

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Screenshots

See All (7) Clockify Screenshots

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

$0*

* unlimited everything

Clockify Editions & Modules

On-premise Edition

Clockify Server	Starts at 450

SaaS Edition

Clockify Free	$0¹
Clockify Plus	9.99²
Clockify Premium	29.99²
Clockify Enterprise	9.99³

forever, unlimited everything
per month, per workspace
per month, per user, per workspace

Additional Pricing Details

Unlimited usage and number of users for free. Paid plans are solely for access to additional features. Self-hosting software on own servers available.

General

Free Trial

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Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

When I Work Editions & Modules

—

Additional Pricing Details

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