What users are saying about
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
37 Ratings
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

When I Work

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
37 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Likelihood to Recommend

Clockify

Clockify is well suited for a company with multiple clients and multiple projects for each client. Keeping on top of these and tracking employee time for each of the tasks is a great fit for Clockify. It might be less appropriate for someone who just needs to punch-in on a time card and count hours.
Anonymous | TrustRadius Reviewer

When I Work

When I Work has been extremely helpful in coordinating schedules between 8 different locations. It allows you to see each employee's schedule so you save time by seeing who is actually working and who is off that could potentially fill an opening. The group chat allows us to alert everyone at once when we have specials, encounter an issue with our POS system, etc. This saves an immense amount of time for our upper management and store managers.
Jayelynn Willman | TrustRadius Reviewer

Pros

Clockify

  • Free & low-priced product.
  • Simple & easy to use.
McKay Salisbury | TrustRadius Reviewer

When I Work

  • When I Work allowed me to color-code each employee's schedule.
  • When I Work allowed me to show who was "off" during what time of day. This was essential for morale, as our event included 16-18 hour days, and I wanted to show that everyone had down time each day.
Anonymous | TrustRadius Reviewer

Cons

Clockify

  • I wish it had an invoice generation function
  • I wish it had screenshot capabilities
Jackson Gordon | TrustRadius Reviewer

When I Work

  • Customer service only available by chat or email. No phone- which is crazy, in my opinion. Slows down, getting things done.
  • Understanding their charges is a pain. I still don't know what I am paying for.
  • If you are being overcharged, they don't care; they keep you on billing for something in a group.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Clockify

Clockify 10.0
Based on 1 answer
I'm using the free version at the moment and loving it. What a great product, easy, responsive and has better up time than Yahoo Mail. :) What isn't there to like?
Quentin Goin | TrustRadius Reviewer

When I Work

When I Work 10.0
Based on 1 answer
It's a powerful tool for employee management and intuitive to use.
AK Cyrway | TrustRadius Reviewer

Usability

Clockify

Clockify 10.0
Based on 1 answer
I can use it effectively on day 1. Day 3 I added more options and back-filled my previous time tracking. I saw how to add Projects and clients and found a way that works well for me. I ran a report for the 3 days I was using it and extrapolated how it would work after 6 months. I saw benefits to being able to search anything, and run reports using several filters including user defined tags, clients, projects
Quentin Goin | TrustRadius Reviewer

When I Work

When I Work 9.0
Based on 1 answer
While it's one of the better apps, my only complaint is the icon layout of the dash; mouseover sometimes doesn't work for my system.
AK Cyrway | TrustRadius Reviewer

Reliability and Availability

Clockify

Clockify 10.0
Based on 1 answer
I have never had an issue logging in or it not being available. I use Clockify every work day during the week, frequently starting/stopping projects. I've had past experience with other systems that suddenly aren't usable for an hour and that is something I have never experienced with Clockify. They are doing something right on their backend. Nice job, Clockify folks
Quentin Goin | TrustRadius Reviewer

When I Work

No score
No answers yet
No answers on this topic

Performance

Clockify

Clockify 9.0
Based on 1 answer
I already mentioned how it feels light across the wire. Pages load fast in the web browser. I have not tried the browser plug-in nor the mobile app. I give it a 9 instead of 10 as the desktop app seemed to hesitate when I clicked the start/stop of a project/task
Quentin Goin | TrustRadius Reviewer

When I Work

No score
No answers yet
No answers on this topic

Support Rating

Clockify

Clockify 8.5
Based on 6 answers
I dealt very little with customer support because Clockify is so easy to use. That being said, the few times I did, I got fast responses and any issues that I did have were solved in a very fast manner.
Anonymous | TrustRadius Reviewer

When I Work

When I Work 8.7
Based on 20 answers
Every time I contact When I Work staff with an issue, someone is there with a quick solution to my problem. I love the chat feature. I can continue to work on other things while the When I Work representative assists me.
Anonymous | TrustRadius Reviewer

Implementation Rating

Clockify

No score
No answers yet
No answers on this topic

When I Work

When I Work 8.0
Based on 1 answer
Make certain your team knows how to turn off alerts and utilise the system.
AK Cyrway | TrustRadius Reviewer

Alternatives Considered

Clockify

Harvest is very similar to Clockify. The only difference is that Harvest also has an invoicing and billing system built into it. So if you're billing your clients based off of time directly, Harvest may be a better option as far as that goes. Of course, Harvest only has minimum billing increments of 6 or 10 minutes, there is no 10-minute option so that's something where Clockify has them beat.They are both very easy to use.
McKay Salisbury | TrustRadius Reviewer

When I Work

When I Work is the first program like this that I have used. I searched online and reviews were good, the price was good and ultimately we decided to give it a try. Prior to this I was manually scheduling and calculating everything. When I Work is simple to use and a great value for the tools it offers!
Amy Morgeson | TrustRadius Reviewer

Scalability

Clockify

Clockify 10.0
Based on 1 answer
Because it feels light on the wire and runs so smoothly with great up-time. I have to assume that the same is true as it scales. I'm a single user so maybe I don't see if there are any scalability issues. With the way it seems architected to run so quickly across many platforms (desktop, mobile, web, browser plug-in), I have to think that it is using recent technology that provides scalability options
Quentin Goin | TrustRadius Reviewer

When I Work

No score
No answers yet
No answers on this topic

Return on Investment

Clockify

  • Free option was amazing a great return on a free investment
  • Has saved my company money and provided all the tools I needed to track projects and employee work time.
Jackson Gordon | TrustRadius Reviewer

When I Work

  • No missed shifts: shifts that were listed and assigned in When I Work had a 100% attendance rate.
  • Saves time: rather than trying to track down where someone is or who is working a specific shift I just consult my When I Work scheduler dashboard and can find the answers to scheduling questions without having to go on a wild goose chase.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Clockify

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$0*

* unlimited everything

Clockify Editions & Modules

On-premise Edition
Clockify ServerStarts at 450
    SaaS Edition
    Clockify Free$01
    Clockify Plus9.992
    Clockify Premium29.992
    Clockify Enterprise9.993
    1. forever, unlimited everything
    2. per month, per workspace
    3. per month, per user, per workspace
    Additional Pricing Details
    Unlimited usage and number of users for free. Paid plans are solely for access to additional features. Self-hosting software on own servers available.

    When I Work

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    When I Work Editions & Modules

    Additional Pricing Details

    Add comparison