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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Cloudant

    Score7.4 out of 10
    N/ACloudant is an open source non-relational, distributed database service that requires zero-configuration. It's based on the Apache-backed CouchDB project and the creator of the open source BigCouch project. Cloudant's service provides integrated data management, search, and analytics engine designed for web applications. Cloudant scales your database on the CouchDB framework and provides hosting, administrative tools, analytics and commercial support for CouchDB and BigCouch. Cloudant is often…

    $1

    per month per GB of storage above the included 20 GB

    Tealium Customer Data Hub

    Score8.7 out of 10
    Enterprise companies (1,001+ employees)
    The Tealium Customer Data Hub powers capabilities across the data supply chain. Tealium universally collects customer data from any source including; websites, mobile applications, devices, kiosks, servers, and files. Data collected is then standardized in the data layer, which drives usage of data for customer engagement and analysis.N/A
    Pricing
    IBM CloudantTealium Customer Data Hub
    Editions & Modules
    Standard
    $1
    per month per GB of storage above the included 20 GB
    Standard
    $75
    per month 100 reads/second ; 50 writes/second ; 5 global queries/second
    Lite
    Free
    20 reads/second ; 10 writes/second ; 5 global queries / second ; 1 GB of storage capacity
    Standard
    Included
    per month 20 GB of storage
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM CloudantTealium Customer Data Hub
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    IBM CloudantTealium Customer Data Hub
    Considered Both Products
    IBM
    No answer on this topic
    Tealium
    No answer on this topic
    Key User Insights
    Would buy again
    86%
    Would buy again
    6 Answers
    99%
    Would buy again
    82 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    97%
    Delivers good value for the price
    67 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    98%
    Happy with the feature set
    81 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    7 Answers
    93%
    Lived up to sales and marketing promises
    53 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    7 Answers
    87%
    Implementation went as expected
    60 Answers
    Features
    IBM CloudantTealium Customer Data Hub
    NoSQL Databases
    Comparison of NoSQL Databases features of IBM Cloudant and Tealium Customer Data Hub
    Feature
    IBM Cloudant
    9.1
    21 Ratings
    6% above category average
    Tealium Customer Data Hub
    -
    Ratings
    Performance9.721 Ratings00 Ratings
    Availability8.321 Ratings00 Ratings
    Concurrency9.821 Ratings00 Ratings
    Security8.221 Ratings00 Ratings
    Scalability9.021 Ratings00 Ratings
    Data model flexibility9.821 Ratings00 Ratings
    Deployment model flexibility9.021 Ratings00 Ratings
    Tag Management
    Comparison of Tag Management features of IBM Cloudant and Tealium Customer Data Hub
    Feature
    IBM Cloudant
    -
    Ratings
    Tealium Customer Data Hub
    8.2
    12 Ratings
    0% below category average
    Tag library00 Ratings9.012 Ratings
    Tag variable mapping00 Ratings8.012 Ratings
    Ease of writing custom tags00 Ratings8.012 Ratings
    Rules-driven tag execution00 Ratings9.112 Ratings
    Tag performance monitoring00 Ratings4.311 Ratings
    Page load times00 Ratings8.911 Ratings
    Mobile app tagging00 Ratings8.05 Ratings
    Library of JavaScript extensions00 Ratings9.911 Ratings
    Best Alternatives
    IBM CloudantTealium Customer Data Hub
    Small Businesses
    RavenDB
    Score8.1 out of 10
    Twilio Segment
    Score8.4 out of 10
    Medium-sized Companies
    Amazon DynamoDB
    Score7.9 out of 10
    Treasure AI
    Score9 out of 10
    Enterprises
    Amazon DynamoDB
    Score7.9 out of 10
    Treasure AI
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM CloudantTealium Customer Data Hub
    Likelihood to Recommend
    7.0
    (45 ratings)
    8.5
    (131 ratings)
    Likelihood to Renew
    7.3
    (1 ratings)
    9.2
    (20 ratings)
    Usability
    7.7
    (5 ratings)
    9.0
    (12 ratings)
    Availability
    8.2
    (1 ratings)
    9.0
    (2 ratings)
    Performance
    8.2
    (1 ratings)
    9.0
    (4 ratings)
    Support Rating
    8.6
    (4 ratings)
    8.4
    (84 ratings)
    Online Training
    7.3
    (2 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    8.2
    (4 ratings)
    10.0
    (2 ratings)
    Configurability
    8.5
    (3 ratings)
    10.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (1 ratings)
    Product Scalability
    9.6
    (23 ratings)
    9.0
    (2 ratings)
    Professional Services
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    IBM CloudantTealium Customer Data Hub
    Likelihood to Recommend
    IBM
    Our organization found Cloudant most suitable if One, a fixed pricing structure would make the most sense, for example in a situation where the project Cloudant is being used in makes its revenue in procurement or fixed retainer — thus the predictability of costs is paramount; Two, where you need to frequently edit the data and/or share access to the query engine to non-engineers — this is where the GUI shines.
    Incentivized
    Read full review
    Tealium
    Well suited: Any company that has a variety of data interspersed across multiple systems and is trying to get a more unified understanding of their customer profile—that enriched customer view of having all these disparate data sources and wanting to bring them together in a relatively seamless manner, and then having that more nuanced understanding of the entirety of the customer and being able to action off of it. Which again, I feel like is a core marketing use case.
    Incentivized
    Read full review
    Pros
    IBM
    • For us, performance and scalability is the key, and Cloudant DB backed by CouchDB is scalable and performant.
    • IBM Cloudant dB is very easy to provision for sandbox, development, QA as well as production.
    • Support for Java for CouchDB app server analytics enables a greater control for over developers.
    • Schema free oriented very easy to program and build applications on it.
    • We love it!!
    Incentivized
    Read full review
    Tealium
    • Activation in real time - it's really good and you can literally see the information being activated in all other technologies that my clients use, like TikTok, Facebook, Google, et cetera. At the time that a client arrives on your website, you have instant data to enrich the profiles and activate on this channel. So this is really good and it's something that Tealium give us the control in order to do that.
    • The other thing is that you have the power to choose what data you want to collect and what data you do not want to collect. Tealium is particularly very good on doing that.
    Incentivized
    Read full review
    Cons
    IBM
    • It was only after we went with the cloud-based solution that IBM rolled out an on-premise version.
    • We found that a 3rd-party ODBC driver was required for a few applications that needed to pull data out of Cloudant.
    • The sales process was difficult because the salesperson we used was not as versed on Cloudant as I had hoped.
    Incentivized
    Read full review
    Tealium
    • Audiences—don't they technically exist in Tealium? They are just streamed—no count, no backfill, etc.
    • Working backward to identify issues involves lots of clicking in the UI, going from audience to audience attribute, badge to event attribute, and so on.
    • You have to wait for a Real-Time event to see the payload. There is no sample or other option.
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    the flexibility of NoSQL allow us to modify and upgrade our apps very fast and in a convenient way. Having the solution hosted by IBM is also giving us the chance to focus on features and the improvement of our apps. It's one thing less to be worried about
    Incentivized
    Read full review
    Tealium
    I already know that my company has no plans to discontinue use of Tealium. We are heavily reliant on it due to a huge number of product teams and developers we would have to work with to place tags across many pages. Tealium is already there on the pages, and our application/product teams are familiar with how to integrate it. It is just the simplest way to ensure that new data requirements are implemented in a timely manner.
    Incentivized
    Read full review
    Usability
    IBM
    It's mostly just a straight forward API to a data store. I knock one off for the full text search thing, but I don't need it much anyways. Also, the dashboard UI they give is pretty nice to use. It provides syntax-highlighting for writing views and queries are easy to test. I wish other DBs had a UI like this.
    Incentivized
    Read full review
    Tealium
    Once you understand how it works and how to implement things, it is a dream and very user friendly. There is the initial learning curve but there are oceans of helpers available to you to help you bridge that initial gap and get going. Take the time to learn it up front and you will never have any problems. And support is great and available to answer questions
    Incentivized
    Read full review
    Reliability and Availability
    IBM
    it is a highly available solution in the IBM cloud portfolio and hence we have never had any issues with the data base being available - we also do continuous replication to be on the safer side just in case some thing goes awry. We also perform twice a year disaster recovery tests.
    Incentivized
    Read full review
    Tealium
    It's been flawless as far as I am concerned.
    Incentivized
    Read full review
    Performance
    IBM
    very easy to get started and is very developer friendly given that it uses couchDB analytics. It is a cloud based solution and hence there is no hardware investment in a server and staging the server to get started and the associated delays/bureaucracy involved to get started. Good documentation is also available.
    Incentivized
    Read full review
    Tealium
    Sometimes publishing can take longer than expected
    Incentivized
    Read full review
    Support Rating
    IBM
    Very happy by the commitment given by the team which has been really good over the last 7 years of usage.
    Incentivized
    Read full review
    Tealium
    The support team often is so quick to respond and so helpful when it comes to working with the needs of my clients and being able to resolve potential shortcomings or technical issues or surrounding the tool. There have been times more recently that I’ve gotten more generic service rather than the tailored experience that I have come to expect.
    Incentivized
    Read full review
    Online Training
    IBM
    online resources are good enough to understand but there is nothing like testing. In our case, we discovered some not documented behavior that we take in count now. Also, the experience in NodeJs is critical. Also, take in count that most of the "good practices" with cloudant are not in online courses but in blogs and pages from independent developers
    Incentivized
    Read full review
    Tealium
    Did what we needed to onboard us onto the platform
    Incentivized
    Read full review
    Implementation Rating
    IBM
    • Test the architecture on CouchDB helped us to address initial design flaws.
    • The migration to Cloudant as such was very painless.
    • We have migrate our replication system to Cloudant Android Sync for mobile devices.
    • We have regular informal contact with the Cloudant leadership to discuss our use cases and implementation strategies.
    Incentivized
    Read full review
    Tealium
    Implementation had some bumps in the road and it was new for all of us, but for the most part, it was easier than many other implementations we've done with other technologies.
    Incentivized
    Read full review
    Alternatives Considered
    IBM
    The feature-set, including security, is very comparable. Overall, IBM's services added to the product are mature and stable, although product support and engineers could be a little better. Global availability is improving, and Disaster Recover Capabilities are great. Overall, it's very comparable to MongoDB as a DBaaS offer, available globally and with great documentation.
    Incentivized
    Read full review
    Tealium
    Tealium Customer Data Hub can do it all in one. Whereas, I think by using multiple Tealium Customer Data Hubs, we can utilize what each tool is really good at. In an ideal world, we'd like to use Tealium Customer Data Hub for everything, but one thing that we struggle with is Audience Segmentation, and we are looking for a one touch solution, without a lot of the work since the data is already there.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    IBM
    No answers on this topic
    Tealium
    Like anything it could be cheaper but we still feel we get value from it.
    Incentivized
    Read full review
    Scalability
    IBM
    The service scales incredibly well. As you would expect from CloudDB and IBM combination. The only reason I wouldn't score it a 10 is the fact that document trees can get nested and nested very quickly if you are attempting to do very complex datasets. Which makes your code that much more complex to deal. Its very possible we could find a solution to this problem with better database planning to begin with, but one of the reasons we chose a service over a self-hosted solution was so we could set it up quick and forget about it. So we weren't going to dedicate a team to architecture optimization.
    Incentivized
    Read full review
    Tealium
    Never had an issue, scales as we use it.
    Incentivized
    Read full review
    Professional Services
    IBM
    No answers on this topic
    Tealium
    Very easy to work with and relatively cost effective
    Incentivized
    Read full review
    Return on Investment
    IBM
    • IBM Cloudant is very secure and we never have to worry about losing data/unauthorized access
    • It is one of the best data backup system and works well
    • Global availability means it is easy to connect to the nearest data center and this reduces load time which is great.
    Read full review
    Tealium
    • There has been a near immeasurable return on customer data and improvement of our quality for our physical products due to be in tune with the customer. This has changed our way of doing things for the better to gain a better flow and overall workplace experience.
    • A negative is that Tealium AudienceStream becomes harder to manuever and use data analytics for when a database has been existing for a fairly large amount of time. It goes from an agile ship to a huge vessel that takes many components to be able to move.
    Incentivized
    Read full review
    ScreenShots

    Tealium Customer Data Hub Screenshots

    Screenshot of Data Supply ChainScreenshot of Data LayerScreenshot of Connector MarketplaceScreenshot of Live Event TrackingScreenshot of AudienceStream Dashboard