What users are saying about
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Top Rated
134 Ratings

Cloudflare

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Top Rated
134 Ratings
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Score 9.2 out of 100
132 Ratings
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Score 8 out of 100

Likelihood to Recommend

Cloudflare

In my opinion, Cloudflare is well suited in all conditions when you need a managed DNS manager. It solves the problem with DNS Not Resolve when we often create a domain/subdomain (a software house would be like this), so we can deploy our apps as soon as possible to the client.
Mochammad Zachri | TrustRadius Reviewer

Norton Small Business

For a business that wants to secure all its devices including mobiles, Norton is great. It seems to be marketed and positioned for businesses with fewer than 25 machines, though. Ultimately the lack of integration with our remote monitoring and management solution was why we did not renew our licenses, but that shouldn't be an issue for most people. I still consider Norton Small Business superior to our current AV solution in almost every way and hope Norton adds integration soon.
Marouane Tohme | TrustRadius Reviewer

Pros

Cloudflare

  • Security: Cloudflare keeps our website safe from DDoS attacks and other malicious traffic.
  • CDN: Cloudflare caches our website content, increasing our website's reliability and reducing server load. This saves on bandwidth costs from web servers.
  • Registrar: We can migrate domains to Cloudflare, though they don't currently allow the purchase of new domain names. The benefit of this is cheaper renewal fees and fewer systems involved in managing our domains.
Anonymous | TrustRadius Reviewer

Norton Small Business

  • Effective Outcomes
  • Transparent & Customised Pricing
  • Ease of Use
Prasar Sharma | TrustRadius Reviewer

Cons

Cloudflare

  • There is a huge jump in price between the mid-tier and enterprise solutions which is hard to justify for smaller businesses, or companies owning many small businesses.
  • It is difficult to convert from a CNAME installation back to a DNS based one
  • Setting up page-level caching with web workers is counterintuitive for simple websites
Nicholas Tantillo | TrustRadius Reviewer

Norton Small Business

  • Better integration with third-party RMMs
Marouane Tohme | TrustRadius Reviewer

Usability

Cloudflare

Cloudflare 9.0
Based on 1 answer
While there are some parts of the service that can be tricky to implement if you have a very custom site, like holepunching for cache, for the most part, the service works very well out of the box and is easy to use
Ramon Khan | TrustRadius Reviewer

Norton Small Business

Norton Small Business 10.0
Based on 1 answer
Norton Small Business is a business antivirus solution. It does its job, and while it does add a few extra bells and whistles here and there, Norton has done well not to make the solution too cumbersome like some of the competition. The whole experience is simple and painless.
Marouane Tohme | TrustRadius Reviewer

Support Rating

Cloudflare

Cloudflare 9.2
Based on 24 answers
We rarely have to call in, most issues are user error. When we do have an issue we can hop on chat or the forum to figure out why something is not working as it should. We do see the occasional issue when a hosting account is upgraded, you have to make sure you reset the DNS to the new hosting account, IP address tend to change
Darcy Knapp, MBA | TrustRadius Reviewer

Norton Small Business

Norton Small Business 10.0
Based on 1 answer
My only interaction with support was during the purchasing phase. We never really had any issues with the solution that required a call to support, but the interaction I did have was quick and painless. If this is anything to go by, I expect the customer support to be excellent.
Marouane Tohme | TrustRadius Reviewer

Alternatives Considered

Cloudflare

CloudFlare has Incapsula beat in terms of ease of use and features for their lower level plans. Incapsula only allows API use on their Enterprise plan where-as CloudFlare allows it on all plans. Both great options, but CloudFlare is by far my preferred service.
Joey Yax | TrustRadius Reviewer

Norton Small Business

We did not actively consider any other software. Overall we did do a basic understanding of a pricing & features and found that the offerings from Symantec were better than others even prima facie. At the current time for an organisation such as ours we do not believe that there is any other option worth active consideration
Prasar Sharma | TrustRadius Reviewer

Return on Investment

Cloudflare

  • The specific ROI impact for the products we use from Cloudflare is hardly directly measurable, however the costs of suffering an attack for not having DDoS protection are exponentially higher.
  • Since the implementation of a CDN, we have seen our users' stay time increased by more than 30% in the last year.
  • The impact of using Cloudflare compared to the previous provider of the same services has generated us small financial savings, by having the same service for a lower cost.
Wilfrido Elenes | TrustRadius Reviewer

Norton Small Business

  • Data Protection is ensured which ensures positive focus from all team members on their work which certain results in improved productivity at the individual level of 2-4% that consequently improves organisational productivity.
  • Our cost of external inputs for data security issues is NIL therefore obviously reducing the bottomline by 1-2% which would be the average cost incurred by organisations of our size in general. Of course an event maybe costlier, but I am sticking to averages since we have had no events.
  • Overall, we feel that the cost of security software is also lower on account of optimised pricing by Symantec. While the expense in this segment is a fraction of total IT costs, and therefore tangible savings are also fractional. However, So, since the value of outcomes (lack of security related negative events) is much higher, intangible benefits are even higher.
Prasar Sharma | TrustRadius Reviewer

Pricing Details

Cloudflare

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cloudflare Editions & Modules

Edition
FreeFree
Pro$202
Business$2002
EnterpriseContact sales team
  1. none
  2. per month
  3. none
Additional Pricing Details

Norton Small Business

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Norton Small Business Editions & Modules

Edition
5 Devices$99.991
10 Devices$149.991
20 Devices$249.991
  1. per year
Additional Pricing Details

Add comparison