Overall Satisfaction with Cloudflare
We are using CF as the Edge Cloud provider, for web application firewall security, and to accelerate end-user response time globally.
- SSL management
- Cache - secure CDN
- Argo - optimize global network response
- Looking forward for the finally release of R2 -- like AWS's S3 solution.
- Pricing: We are using the Business tier. I hope there will be a Business+ tier. Enterprise has a too high price start point.
- Positive: Totally accelerated our cloud services in many countries, including China.
- Positive: So much easier to manage SSL certs, CDN, DNS, and server-less app deployments.
- Negative: Too high of the price for Enterprise. I hope there is a one for tech startups.
I think CF is the best in Edge Computing -- for WAF, global optimized network routing, and ease of use to manage SSL, DNS, CDN, etc.
It took us about 2 weeks to move every app into CF for WAF protection, DNS, and CND. Also, it took us about 2 months to learn how the server-less code deployment works on CF. The team has been very impressed with the product (technology and ease of use).
Do you think Cloudflare delivers good value for the price?
Yes
Are you happy with Cloudflare's feature set?
Yes
Did Cloudflare live up to sales and marketing promises?
Yes
Did implementation of Cloudflare go as expected?
Yes
Would you buy Cloudflare again?
Yes
Cloudflare Support
Enterprise
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Yes - I reported an issue with WAP, and it was routed to their senior tech team, and eventually solved in a big way -- they had to make a system change to resolve the issue for all users.
We are very self-sufficient. Their online tools are very helpful. My questions to our account manager typically get answered within a day.
Using Cloudflare
3 - Technology and product team.
2 - Cloud infra and developer.
- WAP
- Global CND and optimized route by Argo
- Global fast DNS
- Workers and R2
- Workers (cloud native edge computing instances)
- Zero Trust
- China Network
Evaluating Cloudflare and Competitors
Yes - DNS management (CF is much easier to use).
Cloud app deployment using Workers.
Cloud app deployment using Workers.
- Product Features
- Product Usability
- Product Reputation
CF has the best product in the industry -- I have been very impressed with it.
I will still go with CF.
Cloudflare Implementation
- Implemented in-house
Yes - Phase 1: Global DNS and WAP
Phase 2: Workers -- cloud instances for serving apps
Phase 2: Workers -- cloud instances for serving apps
Change management was a small part of the implementation and was well-handled - Just focus and get it done within a short window of change.
- initial learning curve (CF's terminology and design)
- migration and test, then optimize our setup
- debugging issues with WAP
Cloudflare Training
- No Training
I have the technology background to learn and implement quickly.
Configuring Cloudflare
Starts with the core functions. Get them right, then expand to use more features.
No - there is no facility to customize the interface
No - the product does not support adding custom code
Using Cloudflare
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Convenient Feel confident using | Lots to learn |
- DNS
- WAP
- Workers
- event logging
Cloudflare Reliability
Integrating Cloudflare
- We use IBM Cloud + CF
- CF R2
- CF and Github
N/A
- Our internal system for global logistics data flow
N/A
- File import/export
- Javascript widgets
We use a lot of Workers.
Start small and focus. Keep it simple and working, then expand.
Relationship with Cloudflare
Not much. Standard light Ent terms.
Do your homework and know exactly what CF can do.
Upgrading Cloudflare
- R2 storage!
- Persisten Cache
Yes - We started at Business then moved to Ent.