Overall best-in-class product suite
October 24, 2023
Overall best-in-class product suite

Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Cloudflare
We use Cloudflare as a CDN to cache and deliver our site's static resources quickly. We also use it for public DNS, SSL acceleration, WAF and DDoS/bot protection, and fast network routing. Cloudflare helps us stay fast, redundant, and protected. We also use Cloudflare logging for analytics.
Pros
- DNS - easy to manage, simple to maintain
- CDN - image and static content caching
- DDoS protection
Cons
- It's been challenging to understand how different products can be leveraged together to achieve a specific goal.
- Their documentation is good at explaining *how* a particular feature works, but understanding *why* we might want/need to use it or in what circumstances it would be useful is often unclear.
- It's occasionally hard to get useful support. Not always.
- We have offloaded a big portion of traffic from our servers to Cloudflare's CDN, and our users get much faster response times.
- Cloudflare DNS is always up and very fast, so we don't have to rely on our internal servers to serve public DNS requests.
- We can easily protect ourselves from DDoS and other malicious attacks which keep us up and available for our legitimate customers.
- Akamai and Edgio Delivery
Cloudflare is less expensive and has more features than Akamai. It has many more points of presence and is faster and more robust than Limelight/Edgio. It was the clear winner when we selected them six years ago, and maintains its leadership in this space.
It was pretty straightforward at the time (~2017). I don't recall the details.
Do you think Cloudflare delivers good value for the price?
Yes
Are you happy with Cloudflare's feature set?
Yes
Did Cloudflare live up to sales and marketing promises?
Yes
Did implementation of Cloudflare go as expected?
Yes
Would you buy Cloudflare again?
Yes
Cloudflare Support
Enterprise
Pros | Cons |
---|---|
Knowledgeable team Immediate help available Support cares about my success | Slow Resolution Problems left unsolved |
I wish I could say yes, but at best, I've received acceptable support.
Using Cloudflare
Pros | Cons |
---|---|
Like to use Consistent Feel confident using | Requires technical support |
- Bot Management
- Cloudflare Workers
Comments
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