Cloudflare: your savior in cloud world.
December 28, 2022

Cloudflare: your savior in cloud world.

virender kundu | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cloudflare

For application security and for protecting our internet infrastructure. Cloudflare also provides security by protecting our infra from malicious activity like DDoS attacks, malicious bots, and other nefarious intrusions.
  • Protecting from DDos attack
  • DNS service for protecting our data
  • Zero trust network access
  • Email security
  • Browser isolation
  • Common dashboard
  • Integration with other security tools
  • Antivirus integration
  • Edge security
  • Resource saving up to 30%
  • Higher availability of mailing solution by 20-30%
  • Better reliability
  • Cost saving 20%
Cloudflare has more features, is easy to use, and customer support is better.
The onboarding process was very smooth and the partner provided all the required technical documents and support for onboarding.
Very prompt support and a team with good technical skills are handling support.

Do you think Cloudflare delivers good value for the price?

Yes

Are you happy with Cloudflare's feature set?

Yes

Did Cloudflare live up to sales and marketing promises?

Yes

Did implementation of Cloudflare go as expected?

Yes

Would you buy Cloudflare again?

Yes

Very well suited for email security, browser isolation, and protection from DDoS attacks. Less appropriate for edge security.

Cloudflare Support

ProsCons
Quick Resolution
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
During the initial configuration of the product, we were facing some issues, and their support team provided out-of-way support through phone, emails, and remote options.

Using Cloudflare

30 - They are mostly IT admins who are responsible for IT security, including email security and other aspects of security like browser isolation, etc., at various locations of the company.
5 - They are part of our central admin team who takes care of the central security of the organization, and they guide the IT admin of various divisional offices and they are trained on various security modules like email security, malware detection, SQL injection, etc.
  • Email security
  • Browser isolation
  • DDoS attack control
  • Integration with open source tools
  • App control
  • User roles control
  • Asset control
Customer support

Evaluating Cloudflare and Competitors

Yes - Zscaler because of support issues.
  • Price
  • Product Usability
Product features, usability, and customer support.
Not much change as the evaluation parameters will be the same as price, usability, scalability, and customer support which were considered in the present evaluation also, but in the future, app integration and browser compatibility with new browsers also may be considered for evaluation.

Cloudflare Implementation

Very well executed implementation where our team was able to handle the implementation with guidance.
Change management was a small part of the implementation and was well-handled - If handled properly and proper documentation is available, it can be handled easily.
  • Integration with legacy application
  • Compatibility with older browsers

Using Cloudflare

ProsCons
Like to use
Relatively simple
Easy to use
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
None
  • Stopping DDoS attack
  • Scan of email system for various attacks
  • Context scan in mail
  • Tackling zero day vulnerabilities in browsers
Easy-to-use functions and an integrated management window for overall monitoring and taking actions.