What users are saying about
23 Ratings
182 Ratings
23 Ratings
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Score 7.5 out of 100
182 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Cloudingo

Cloudingo is great at mass merging account and contact records based off a specific criteria instead of having to do it manually within the record in SF. It also is easy to analyze a record while in a mass merge to see if you need to edit some values. However, having other standard objects would be very beneficial and even having it for custom objects could be helpful.
Anonymous | TrustRadius Reviewer

Pega Platform

Pega is great for corporate web apps when a certain work flow or process can be improved through automation or a more stream lined process. It can handle forms and documents really well, integrates well with many different services (including other Pega apps), can handle very complex work flows and logic to basic things like user permissions and notifications. I would say it is less suited for small business needs. I would also say it is not that great at handling media or very interactive screens such as video (something I have personally never seen done).
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

Cloudingo
Pega Platform
7.6
Dashboards
Cloudingo
Pega Platform
8.1
Standard reports
Cloudingo
Pega Platform
7.3
Custom reports
Cloudingo
Pega Platform
7.3

Process Engine

Cloudingo
Pega Platform
7.6
Process designer
Cloudingo
Pega Platform
7.6
Process simulation
Cloudingo
Pega Platform
8.2
Business rules engine
Cloudingo
Pega Platform
8.2
SOA support
Cloudingo
Pega Platform
7.3
Process player
Cloudingo
Pega Platform
7.0
Support for modeling languages
Cloudingo
Pega Platform
5.4
Form builder
Cloudingo
Pega Platform
8.1
Model execution
Cloudingo
Pega Platform
8.9

Collaboration

Cloudingo
Pega Platform
8.2
Social collaboration tools
Cloudingo
Pega Platform
8.2

Content Management Capabilties

Cloudingo
Pega Platform
4.4
Content management
Cloudingo
Pega Platform
4.4

Pros

Cloudingo

  • Cloudingo displays a single dashboard view of the quality of data you have in Salesforce. You no longer have to guess how much of your CRM is "clean" or "dirty".
  • Cloudingo allows you to test functionality in Salesforce Sandbox prior to conducting changes in Salesforce Production. I highly recommend thoroughly testing functionality prior to making changes in your live CRM.
  • Cloudingo allows you to mass merge and converts records automatically and manually either individually or in groups. This saves a lot of manual time in trying to keep your CRM's data clean.
Rachel Green | TrustRadius Reviewer

Pega Platform

  • Reusability
  • Pega’s Situational layer cake architecture is capable of organizing application to suit enterprise needs. An enterprise can have a complex organization structure located around the globe. Because of Situational layer cake architecture reusing common policies and procedures is easy while allowing for differences between products, regions, channels and customer segments.Whereas with some application development platforms, separate copies of the application should be created to suite different business context.
  • Faster application delivery
  • With Pega developers can reuse common policies and procedures, replicate functions and industry specific frameworks and utilize pega UI elements to develop applications. IT is easy to deploy.Therefore developers are capable of delivering application earlier compared to some application development platforms. Pega reduces time taken to deliver an outcome.
  • Pega upgrades
  • Pega platform is upddated to adapt and work with latest technologies.
  • Proprietary users support and maintain Pega platform continuously. Pega customer support is always willing to enhance product support.
Anonymous | TrustRadius Reviewer

Cons

Cloudingo

  • I would love to have a multi-user mode. I realize this very difficult though given I as an admin can see records my peers cannot.
James Winslow | TrustRadius Reviewer

Pega Platform

  • Pega’s Strategic Apps, Cobrowse and OpenSpan offerings appeal to midmarket customers, but Pega is not aggressively promoting Pega 7 and Pega Express as stand-alone iBPMS platforms to the midmarket.
  • Pega doesn't support powerful data or process modeling capabilities as compared to the other tools.
  • Pega doesn't support full extraction, transformation and loading capabilities as offered by other industry-leading tools. Pega support doesn't solve tickets correctly on-time.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Cloudingo

Cloudingo 10.0
Based on 1 answer
We spend enough money on Salesforce that the cost of Cloudingo when compared with its benefits is extremely small. We've been able to see measurable KPIs move as a result of the work we've done with Cloudingo
James Winslow | TrustRadius Reviewer

Pega Platform

Pega Platform 10.0
Based on 6 answers
Pegasystems has continued to demonstrate a strong partnership with our organization and investment in their product that aligns with our overall vision and need. Pegasystems has engaged us at every level, with the assistance of minor defects to the overall roadmap planning and alignment of our goals
Anonymous | TrustRadius Reviewer

Usability

Cloudingo

Cloudingo 8.0
Based on 2 answers
Very usable. I have not spent enough time to fully grasp the capabilities. The interface is fairly intuitive, and I think with more time, I would grasp it very well.
Anonymous | TrustRadius Reviewer

Pega Platform

No score
No answers yet
No answers on this topic

Support Rating

Cloudingo

Cloudingo 8.4
Based on 4 answers
I have had to reach out to Cloudingo support several times. They almost always respond that same day. Often times they will call me directly to fix the problem or walk me through best practices. They even reach out after the fact to make sure that everything worked okay. They are also kind and personable.
Parker O'Very | TrustRadius Reviewer

Pega Platform

Pega Platform 6.6
Based on 7 answers
It’s very slow sometimes, but that may be our servers. Also the Knowledge Library needs some work - again, not sure if it’s our setup or what- but I’m unable to search the body of an article for content, so I have to be very intentional with tagging, but it’s not ideal.
Anonymous | TrustRadius Reviewer

Online Training

Cloudingo

No score
No answers yet
No answers on this topic

Pega Platform

Pega Platform 8.0
Based on 1 answer
The online training is an excellent one, but still it is missing hands on development.
Anonymous | TrustRadius Reviewer

Implementation Rating

Cloudingo

Cloudingo 10.0
Based on 1 answer
For us it was just a matter of committing the 10 minutes to install it from the AppExchange. It automatically builds out a dashboard based on standard filters and you get a lot of insight from them. We then copied some of the standard ones and pulled two from a filter library that rounded out what we needed. I wish I had done this months before given how little of my time it actually took.
James Winslow | TrustRadius Reviewer

Pega Platform

No score
No answers yet
No answers on this topic

Alternatives Considered

Cloudingo

We considered DemandTools CRMFusion. As a small company with a limited budget, it was considerably more expensive than Cloudingo. It also was an installable, on-premise piece of software which is a big drawback. While the reviews of CRMFusion on TrustRadius were very positive, it appeared to have a steeper learning curve as well. So the combination of cloud-based, easier-to-use, and lower price led us to select Cloudingo over CRMFusion.
Anonymous | TrustRadius Reviewer

Pega Platform

Pega offers a business-friendly toolkit for defining applications. Unlike traditional BPM tools, there is much fewer complications, the technical syntax to handle in modeling processes and hardly any hard-coded programming. A well-trained business user can be trusted to create a business application from the Pegasystems BPM framework if desired. Pega also provides "Case Life cycle Management" - which allows any business user to capture and process the full scope of work in their operations, be it document handling, approvals, decision making, etc. These tasks can all be built into a process flow to automate as much as possible. The usage of design-once, the deploy-anywhere user interface has helped in saving a lot of effort.
Anonymous | TrustRadius Reviewer

Return on Investment

Cloudingo

  • Neglected and not used due to destructive automation
  • Fear of cleaning up data
  • Not wanting a human to do proper cleansing
Anonymous | TrustRadius Reviewer

Pega Platform

  • With our framework, we have been able to build new applications in 10% of the time/cost. Example, we built an application that took 8 months and 1.2 million k in a traditional .net environment and was able to build a similar application in 60 days for about 100k
  • Collaboration with the designer shaves weeks off the requirements gathering
  • Standard reporting is a launchpad that allows the users to accept the system without waiting for MIS reports to follow application build which often would usually delay use for 60 to 90, but not with Pega
Chuck Kelly | TrustRadius Reviewer

Screenshots

Cloudingo

Pega Platform

Pricing Details

Cloudingo

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cloudingo Editions & Modules

Additional Pricing Details

Pega Platform

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Pega Platform Editions & Modules

Edition
Starter$90.001
  1. Per User Per Month
Additional Pricing Details
For the latest information on pricing, visit https://www.pega.com/products/pega-7-platform/pricing

Rating Summary

Likelihood to Recommend

Cloudingo
8.2
Pega Platform
7.1

Likelihood to Renew

Cloudingo
10.0
Pega Platform
10.0

Usability

Cloudingo
8.0
Pega Platform

Support Rating

Cloudingo
8.4
Pega Platform
6.6

Online Training

Cloudingo
Pega Platform
8.0

Implementation Rating

Cloudingo
10.0
Pega Platform

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