CloudPay vs. OnPay

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CloudPay
Score 8.6 out of 10
N/A
CloudPay is a payroll management tool designed specifically for organizations that have an international workforce. They offer payroll automation services, an earned wage access platform as well as global treasury services to ensure any employee no matter their location gets the money they have earned.N/A
OnPay
Score 8.0 out of 10
N/A
OnPay's payroll and HR is designed for people who want to spend more time running their business, and less on back-office tasks. The application aims to enable users to: • Run payroll • Automate taxes • Let employees do more themselves • Simplify HR processes • Offer benefits in any state OnPay is $40 plus $6 per person each month. The monthly fee includes integrations with QuickBooks, Xero, and time-tracking software, as well as all quarterly and year-end…
$40
per month
Pricing
CloudPayOnPay
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CloudPayOnPay
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFirst month free, then $40 + $6 per employee each month.
More Pricing Information
Community Pulse
CloudPayOnPay
Considered Both Products
CloudPay
Chose CloudPay
It allows the feature of flexible payment methods to complete of the payment of termination and the payment to be process on time which is recognized worldwide. The card payment process time is 3 days faster than the normal bank payment process, and you can stop easily. It …
OnPay

No answer on this topic

Top Pros
Top Cons
Features
CloudPayOnPay
Payroll Management
Comparison of Payroll Management features of Product A and Product B
CloudPay
-
Ratings
OnPay
8.6
45 Ratings
5% above category average
Pay calculation00 Ratings7.542 Ratings
Benefit plan administration00 Ratings6.813 Ratings
Direct deposit files00 Ratings9.540 Ratings
Salary revision and increment management00 Ratings9.931 Ratings
Reimbursement management00 Ratings9.119 Ratings
Best Alternatives
CloudPayOnPay
Small Businesses
Rippling
Rippling
Score 8.5 out of 10
Patriot Software
Patriot Software
Score 9.1 out of 10
Medium-sized Companies
Rippling
Rippling
Score 8.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Enterprises
Oracle Fusion Cloud HCM
Oracle Fusion Cloud HCM
Score 7.5 out of 10
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CloudPayOnPay
Likelihood to Recommend
8.0
(5 ratings)
7.8
(45 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(2 ratings)
Usability
-
(0 ratings)
9.1
(15 ratings)
Availability
-
(0 ratings)
9.1
(1 ratings)
Performance
-
(0 ratings)
9.1
(1 ratings)
Support Rating
-
(0 ratings)
9.1
(15 ratings)
Implementation Rating
-
(0 ratings)
9.1
(2 ratings)
Configurability
-
(0 ratings)
9.1
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
9.1
(1 ratings)
Ease of integration
-
(0 ratings)
9.1
(1 ratings)
Product Scalability
-
(0 ratings)
9.1
(1 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(1 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
CloudPayOnPay
Likelihood to Recommend
CloudPay
In my organization, we have replaced all paperwork with this software, for the case of payroll, treasury, or on-demand payment. And from the backend, we have requested to enhance the feature like deductions and reimbursements. So in this way, it comes as a single tool to automate the whole payroll process. Which can be accessed, stored, update, and monitored from anywhere. So the whole organization and communications seem just to be a click away. Since we have switched to the cloud pay for payroll management, a lot of finance things are still there which need to be integrated with this system to make everything intact and altogether but cloud pay, as of now, do not have room to accommodate, and that's an issue to us, as a manager. So it's a request and suggestion as well to consider other finance-related things and try to fit in the same application, I know it's a big ask, but can be tried.
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OnPay
I'd say if you had someone who wasn't educated on how Payroll should be setup and function OnPay is less ideal. But even then you've got things so well setup and cost efficient, they could afford to put some focus on training. In my mind I imagine OnPay is the best solution for small to mid, even early large, company Payroll processing. We're a small company so I'm unaware of the options provided to streamline importing of large group payrolls, but that might be an area where the interface could provide challenges.
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Pros
CloudPay
  • Global Payroll Basic
  • Earned Wage Access
  • Global Treasury Service
  • Payroll Efficiency Index
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OnPay
  • Communication - From my first call I was so impressed at the level of care and compassion OnPay expressed. I was assigned specific employees who were available in the sign up process to walk me through each step and to answer all my questions. I know some of my questions were probably "stupid" but OnPay never minded answering them and I was always treated with respect.
  • On Boarding - The nightmare I had experienced with a competitor became a dream with OnPay. They said if I would authorize them to sign onto my account they would take care of the sign up process. And they did!!! They also did it correctly. All of the numbers and information was error free. The only information I was required was input was direct deposit bank information.
  • Resolving an Issue - I have only had one issue that needed to be resolved. The person I talked to had to check with another person for an answer but she stayed on the line with me to make sure the problem was resolved. Then I received a follow up email outlining exactly what action they had taken.
  • Ease of using the website - I can find what I am looking for! I like the verification code. And every time I sign on to my account the red heart by our company name makes me smile.
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Cons
CloudPay
  • Fees
  • Tech support
  • Size restraints
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OnPay
  • You can add additional additions or benefit items such as a car allowance. The process required me to contact a representative as that wasn't as easy to navigate.
  • The process for handling additional withholdings for pre-payed taxes required support to ensure the calculations were accurate.
  • Process for on-boarding is a little tricky if you don't start the process from the point of hire. You can add various things easily but it reflects differently in terms of completion of an Employee file.
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Likelihood to Renew
CloudPay
No answers on this topic
OnPay
Service has been fantastic. We will continue to use OnPay and continue to recommend it to other businesses.
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Usability
CloudPay
No answers on this topic
OnPay
OnPay is very easy to use. The computer interface is setup very well. You can quickly add people, enter your Payroll, print reports, etc. If your Payroll doesn't change from pay period to pay period (example, salaried employees) it takes mere seconds to enter in your Payroll.
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Reliability and Availability
CloudPay
No answers on this topic
OnPay
OnPay immediately responds to any of my inquiries.
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Performance
CloudPay
No answers on this topic
OnPay
No complaints on OnPay's integration with Xero.
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Support Rating
CloudPay
No answers on this topic
OnPay
OnPay is very quick and somewhat thorough on providing support to questions we have had, particularly in respond to letters received from the IRS where we needed clarification (and piece-of-mind) that we were paying the proper state and federal taxes and that they were being calculated correctly. However, some of this feedback would not have been needed if OnPay were to send a summary email, perhaps quarterly, summarizing the payments that have been made. While it is possible to find out this information of the website, it is sometimes hard to navigate to the correct location if you are not conversant with tax language and know exactly what you are looking for and where to find it.
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Implementation Rating
CloudPay
No answers on this topic
OnPay
Easy to implement and easy to convert any other payroll reports to the OnPay system when making the switch
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Alternatives Considered
CloudPay
It allows the feature of flexible payment methods to complete of the payment of termination and the payment to be process on time which is recognized worldwide. The card payment process time is 3 days faster than the normal bank payment process, and you can stop easily. It integrates your payment procedures with a global cash flow solution that ensures the timely payments to regulate authorities like your employees, local authorities or to the third parties.
Read full review
OnPay
OnPay is tremendously less expensive and technically superior to Quickbooks in my opinion. OnPay is less expensive and offered the ease of managing a restaurant payroll that was better in my opinion than When I Work. My experience when evaluating all of the payroll products that I felt the company could afford was that OnPay had a superior staff of professionals who knew their product and could explain how to use it most clearly.
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Scalability
CloudPay
No answers on this topic
OnPay
OnPay works.
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Return on Investment
CloudPay
  • The positive impact is, a lot of manual work is automated now, which is saving a lot of time and man-hours.
  • Requests and demands can be accessed, monitored, and raised anytime from anywhere. So a lot of dependencies have been resolved.
  • Human resources and all finance is been integrated which is resulting in less work at the desk.
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OnPay
  • Cut our payroll fees by more than half of what was being paid to CPA firm
  • Save time in dealing with CPA firm for payroll returns and filing
  • Could easily generate various payroll related reports..even from the past....this was not possible with the CPA firm previously used
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ScreenShots

CloudPay Screenshots

Screenshot of A screenshot of the Calendar tool within CloudPay that keeps track of all of payroll activities across all locations.

OnPay Screenshots

Screenshot of Full-service payrollScreenshot of Multiple pay rates and schedulesScreenshot of Employee self-onboarding and org charts are built-inScreenshot of e-signable offer lettersScreenshot of Calendars, where PTO is managed and approvedScreenshot of Centralized finances, viewed with over 20 reports for analyzing employment-related expenses