CloudTalk vs. OpenPhone
CloudTalk vs. OpenPhone
Product | Rating | Most Used By | Product Summary | Starting Price |
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CloudTalk | N/A | CloudTalk is cloud-based call center software for sales and support teams of all sizes, looking to improve customer experiences through more personalized, data-driven customer interactions. The vendor aims to help teams communicate clearly and efficiently. With CloudTalk users can get local, mobile or toll-free numbers from more than 140+ countries across the world. The vendor says they offer integration with important tools (such a CRM, Helpdesk, or… | $20 per user/month (invoiced annually) | |
OpenPhone | N/A | OpenPhone, a business phone service from the company of the same name in San Francisco, adds work phone numbers to existing devices. No new hardware required; all that's required is an app. Extended services include a lightweight contact management CRM, and customer service team management (e.g. shared inbox) features. | $15 per month per user |
CloudTalk | OpenPhone | |||||||||||||||
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | Discounts available for annual pricing. | ||||||||||||||
More Pricing Information |
CloudTalk | OpenPhone | |
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Top Pros | ||
Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Cloud PBX |
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Call Management |
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VoIP system collaboration |
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Mobile apps |
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CloudTalk | OpenPhone | |
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Small Businesses | Nextiva Contact Center Score 9.0 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | CloudTalk Score 9.5 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Cisco Business Edition 7000 (discontinued) Score 9.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
CloudTalk | OpenPhone | |
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Likelihood to Recommend | 10.0 (45 ratings) | 9.3 (8 ratings) |
Likelihood to Renew | 8.2 (1 ratings) | - (0 ratings) |
Usability | 7.7 (5 ratings) | - (0 ratings) |
Support Rating | 3.6 (11 ratings) | - (0 ratings) |
Implementation Rating | 8.2 (1 ratings) | - (0 ratings) |
CloudTalk | OpenPhone | |
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Likelihood to Recommend | CloudTalk.io | OpenPhone |
Pros | CloudTalk.io | OpenPhone |
Cons | CloudTalk.io | OpenPhone |
Likelihood to Renew | CloudTalk.io | OpenPhone No answers on this topic |
Usability | CloudTalk.io | OpenPhone No answers on this topic |
Support Rating | CloudTalk.io | OpenPhone No answers on this topic |
Alternatives Considered | CloudTalk.io | OpenPhone |
Return on Investment | CloudTalk.io | OpenPhone |
ScreenShots | CloudTalk Screenshots |