What users are saying about
5 Ratings
4 Ratings
5 Ratings
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Score 9.2 out of 100
4 Ratings
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Score 9.8 out of 100

Likelihood to Recommend

Cloudways

I would not hesitate to tell others to join Cloudways.
Brandon Dith-Berry | TrustRadius Reviewer

JetRails

JetRails is perfect for our small online company. We do not have our own in-house web team, so having a company like JetRails that clearly cares about the success of our website and is patient and understanding of our limitations on technical knowledge is incredibly valuable. We originally started out on HostGator and the help and customer service was 0; we were left on our own. Working with JetRails is the opposite; it provides peace of mind and assurance.
Liz OeDell | TrustRadius Reviewer

Pros

Cloudways

  • Good control panel interface with many settings.
  • Simple payment method.
Dario Pedroni | TrustRadius Reviewer

JetRails

  • Hosting.
  • Magento hosting.
  • Big Commerce hosting.
Shane Harper | TrustRadius Reviewer

Cons

Cloudways

  • More personal application help.
  • Easier application installation just like WordPress websites.
  • A free tier to try the product/some kind of trial.
Craige Hardel | TrustRadius Reviewer

JetRails

  • Expanded offering for Wordpress
Seth Rand | TrustRadius Reviewer

Usability

Cloudways

No score
No answers yet
No answers on this topic

JetRails

JetRails 9.8
Based on 4 answers
JetRails staff is very, very, very knowledgeable.
Alex Povolotski, ロニン | TrustRadius Reviewer

Support Rating

Cloudways

Cloudways 9.3
Based on 5 answers
They answer quick and always help solve my problems. Their documentation is also robust.
Brandon Dith-Berry | TrustRadius Reviewer

JetRails

JetRails 9.8
Based on 4 answers
10/10 hands-down! Support is very fast to respond to tickets. We have an account manager who keeps me informed and is easy to work with. We also have a customer support representative who reaches out and checks in on us from time to time. I am serious when I say that they act like they are part of our company and our team, and not just a vendor. That level of support and confidence is hard to come by these days.
Liz OeDell | TrustRadius Reviewer

Alternatives Considered

Cloudways

I liked Cloudways more than other websites due to its simplicity and how clear their website was (and still is). It is the first server hosting platform I ever used.
Dario Pedroni | TrustRadius Reviewer

JetRails

JetRails works well in conjunction with a wide variety of hosting solutions.
Shane Harper | TrustRadius Reviewer

Return on Investment

Cloudways

  • Better website load times which led the more time on site.
  • A slighter higher hosting bill.
  • Less time on maintenance with the additional technical know-how of their support.
Craige Hardel | TrustRadius Reviewer

JetRails

  • Saved us time
  • Saved us money
Seth Rand | TrustRadius Reviewer

Screenshots

Pricing Details

Cloudways

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$25*

* per application

JetRails

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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