Cloudways vs. JetRails

Cloudways has been a great fit for our organization and has allowed us to host as many sites as we need and scale those websites. We have a paid service plan and their team of support agents is the best that I have ever worked with. They have helped us through numerous scenarios over the years and are always there 24/7/365. From simple questions to the most complex hat we could come up with they are always willing to roll up their sleeves and see issues through to completion.

Incentivized

Hosting is a complicated thing to get right, JetRails is well suited at understanding a client's business case and technology needs in order to match them with the right solution at the right price. Finding a great hosting partner is very difficult, as in most cases one gets treated like a number or just another customer. The JetRails team takes a personal interest in the success of their clients and in the success of JetRails as a whole.

• Automatic Daily One Click Restore Backups
• Integrated CDN
• Easy & Intuitive Alternate Interface to cPanel and WHM
• Very Affordable for High Specs
• 24/7 Customer Support is Extremely Helpful
• Serve & Application Management is a Breeze
• Choose from Multiple Server Locations

• Magento hosting
• Scalability for holiday rush
• Outstanding customer support
• Very technically knowledgeable people

• Their free alternative to WP Rocket could be made more user-friendly and easier to understand
• Create a function to automatically report heavy usage to specific email IDs

Incentivized

• None: Everything I have ever needed has been addressed and resolved and our company needs are met.

They are constantly improving their dashboards and interface to make it easier to use and find the things that we use the most. It's a lot of features to pack in to one UI and they have done a great job of making it user friendly. Their layout is intuitive and easy to learn and is extremely granular. We are able to control every aspect of our websites and applications from an individual level from scaling, to cache, to DNS, security, WAF, and everything in between.

Incentivized

The usability of JetRails comes down to the team, the people at JetRails are entirely the reason we continue to work with them and focus on the future with them. The people are insightful and interested in our and our clients' success. Sure the fact they use cutting edge technology helps, but it wouldn't mean much without the personal touch to match the specifications to the clients' needs perfectly.

Technical support is just 2-3 clicks away and the Cloudways homepage and the operators are available almost 24/7. They also are able to answer any kind of question related to their services, whether economical or technical. I sometimes made mistakes while using their services and they have been keen to help me, and fixed my problems really fast.

Support has been great from website migration to general support

VPS and dedicated hosting are costly, Therefore cloud hosting provides a cheaper way to own a powerful server, and IP is dedicated as well. Cloudways was the decision because:

1) Easy to set up without any linux commands we can set up the server

2) Live chat for technical help. (Excellent agents, they helped out of the scope issues too)

Incentivized

We used HostGator in the past when our website was still small and fairly new. Easy to set up, but nowhere near the level of complexity, details, and help from actual human beings that JetRails provides.

• It simplified our systems, it's Cloudways + mainwp for maintenance and hosting now.
• It allowed us to save on server maintenance work costs.
• The email is easy to spin up around it if someone doesn't want google workspace.

Incentivized

• Saved us time
• Saved us money