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Clover vs. Xoom, a PayPal Service (personal use only)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Clover

    Score8.9 out of 10
    N/AClover Networks, a First Data company (merged with Fiserv July 2019) offers a modular suite of Point of Sale systems (PoS) for restaurant and retail. This modular suite features fixed PoS stations, a customer loyalty program and gift card, an analytics module, as well as a mobile point of sale that Iplugs into the users smartphone and tablet to accept secure credit card swipes, as well as dips and taps like Apple Pay®, Samsung Pay™ and Android Pay™.

    $9.95

    per month

    Xoom, a PayPal Service (personal use only)

    Score7 out of 10
    N/AXoom, a PayPal Service, is an online money transfer service for quickly sending money internationally. Xoom’s services are currently for personal use only, and business usage is against its terms of service.N/A
    Pricing
    CloverXoom, a PayPal Service (personal use only)
    Editions & Modules
    Subscription
    $9.95
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    CloverXoom, a PayPal Service (personal use only)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    CloverXoom, a PayPal Service (personal use only)
    Considered Both Products
    Fiserv
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    9 Answers
    100%
    Would buy again
    22 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    9 Answers
    95%
    Delivers good value for the price
    21 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    9 Answers
    100%
    Happy with the feature set
    22 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    8 Answers
    95%
    Lived up to sales and marketing promises
    19 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    100%
    Implementation went as expected
    20 Answers
    Best Alternatives
    CloverXoom, a PayPal Service (personal use only)
    Small Businesses
    Square POS
    Score9 out of 10
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CloverXoom, a PayPal Service (personal use only)
    Likelihood to Recommend
    9.1
    (12 ratings)
    8.4
    (22 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    8.0
    (1 ratings)
    Usability
    9.3
    (3 ratings)
    9.0
    (1 ratings)
    Support Rating
    5.2
    (6 ratings)
    9.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    CloverXoom, a PayPal Service (personal use only)
    Likelihood to Recommend
    Fiserv
    Clover is well suited for high-volume environments where quality and dependability are paramount. The hardware can scale easily and always looks good on the counter. I have even seen Clover hardware used in small mom-and-pop type stores. The ability to swing the monitor around for signature is really nice. Customers appreciate the ease of use. The stations we have to use nice large bright screens. Not familiar enough with the Clover product line to know if the smaller screen sizes are available for applications where space is a concern.
    Incentivized
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    Discontinued Products
    Xoom is best suited to send and receive money between two people who live in different countries, not only that we can also send money to our friends, colleagues, family members directly in their bank accounts. They have a great currency exchange functionality that directly converts our received money into our local currency, and deposits it into our bank account within a few minutes. The only drawback is that not many people know about it, it needs good marketing so that more people can use this service, and from my experience, I can say it is very secure and a good competitor of Payoneer.
    Incentivized
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    Pros
    Fiserv
    • BluePay has been very responsive when we've had questions and gone out their way to make sure that users understand the answers that are given.
    • During our cut over to BluePay we found that there were reports that our users were used to having that didn't have an equivalent on BluePay's site. Our account rep went above and beyond to make sure that our users had the information that they needed by having custom reports sent on the schedule that we determined.
    • Overall our interchange rates are much lower with BluePay than they were with our previous gateway provider.
    Incentivized
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    Discontinued Products
    • Very fast transfer and very secure as being of PayPal.
    • Receiver don't need to download the app or use Xoom.
    • It supports bank and debit card to transfer funds and same with the receiver.
    Incentivized
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    Cons
    Fiserv
    • Focus functionality on retail use and not broad based with focus on food services
    • Build a turn table into the countertop unit so both the employee and customer can use the tablet
    • Offer color choices in units (white is not always friendly with long term use)
    Incentivized
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    Discontinued Products
    • Some destinations take longer to get delivered to.
    • Higher amounts of money are harder to transfer.
    • High fees when trying to add funds to new card.
    Incentivized
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    Likelihood to Renew
    Fiserv
    No answers on this topic
    Discontinued Products
    I don't see any other service that is so versatile and which offers such a breadth of services.
    Incentivized
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    Usability
    Fiserv
    There are numerous aspects to Clover's usability: the usability of their point of sale systems, the usability of their CRM and web dashboards, and the technical side of integrating with other third-party services. All are top tier. Clover's usability is excellent and I have never had a problem figuring out how to use their services at any level. The POS system has a very low barrier to entry and an easy learning curve for newcomers.
    Incentivized
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    Discontinued Products
    It's one of the most easy to use and intuitive platforms. The app is very powerful as well.
    Incentivized
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    Support Rating
    Fiserv
    We rarely have problems, but when we do, they are major and the system becomes unusable. While Customer Support does eventually respond and fix the issue, they can take a long time. If a major problem occurs on a weekend during the dinner rush, it can be catastrophic to sales and customer returns.
    Incentivized
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    Discontinued Products
    The support team is excellent. They help with any queries.
    Incentivized
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    Implementation Rating
    Fiserv
    No answers on this topic
    Discontinued Products
    The implementation was largely successful. Since this was a large shift from normal practices, we faced a few teething problems, but largely I'd say it went well.
    Incentivized
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    Alternatives Considered
    Fiserv
    None are available on the list. Clover competes with HotSauce, Paradise, Poynt, and many more POS systems. We easily sell Clover more than anything else and everyone loves it. It's easily one of the best products I've seen since I have been in integrations. The sales managers love it, our sales reps love it, and most importantly our merchants love it.
    Incentivized
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    Discontinued Products
    We agreed to select Xoom as the main payment method since it had more flexible options. It gives the user a full guarantee of transacting safely and when there is a conflict the customer support team acts quickly. The charges for sending and receiving money are relatively low as compared to other platforms. The mobile application has biometric login features making it difficult for unauthorized users to access confidential information.
    Incentivized
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    Return on Investment
    Fiserv
    • Definitely makes us look more professional, and we are able to handle products much smoother and faster
    • The reporting allows us to see what is really selling and how much money we have actually made, which is also great, especially when you are selling things you have made or grown because you may not always have an inventory, but you can tell how much you've sold.
    • We can't pause the fees for the "off-season," so it definitely is wasted money during those times.
    Incentivized
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    Discontinued Products
    • We have had an uptick in payment processing times.
    • We receive payments from customers on time with no lag between invoice and payment dates.
    • Overall Xoom has literally added to our bottom line by allowing more than a physical check payment option.
    Incentivized
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    ScreenShots