CMiC Construction Platform vs. OpenAir PSA

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CMiC Construction Platform
Score 7.7 out of 10
Mid-Size Companies (51-1,000 employees)
CMiC Project Management is a construction project collaboration and management solution. It centralizes project-related communications and documents onto one platform, and connects the job site with the back-end office.N/A
OpenAir PSA
Score 6.0 out of 10
N/A
NetSuite OpenAir is a cloud-based Professional Service Automation (PSA) product which includes capabilities around project management, resource management, project accounting, etc.N/A
Pricing
CMiC Construction PlatformOpenAir PSA
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CMiC Construction PlatformOpenAir PSA
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CMiC Construction PlatformOpenAir PSA
Top Pros
Top Cons
Features
CMiC Construction PlatformOpenAir PSA
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
CMiC Construction Platform
6.2
29 Ratings
22% below category average
OpenAir PSA
-
Ratings
Employee demographic data4.719 Ratings00 Ratings
Employment history6.623 Ratings00 Ratings
Job profiles and administration7.519 Ratings00 Ratings
Workflow for transfers, promotions, pay raises, etc.6.818 Ratings00 Ratings
Organizational charting5.613 Ratings00 Ratings
Organization and location management7.713 Ratings00 Ratings
Compliance data (COBRA, OSHA, etc.)4.518 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
CMiC Construction Platform
6.4
23 Ratings
17% below category average
OpenAir PSA
-
Ratings
Pay calculation6.823 Ratings00 Ratings
Support for external payroll vendors4.514 Ratings00 Ratings
Off-cycle/On-Demand payment7.814 Ratings00 Ratings
Benefit plan administration6.616 Ratings00 Ratings
Direct deposit files7.320 Ratings00 Ratings
Salary revision and increment management7.119 Ratings00 Ratings
Reimbursement management4.514 Ratings00 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
CMiC Construction Platform
4.4
18 Ratings
52% below category average
OpenAir PSA
-
Ratings
Tracking of all physical assets4.418 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
CMiC Construction Platform
7.4
55 Ratings
7% below category average
OpenAir PSA
-
Ratings
Dashboards7.742 Ratings00 Ratings
Standard reports6.754 Ratings00 Ratings
Custom reports6.945 Ratings00 Ratings
Data exportability8.252 Ratings00 Ratings
Construction Project & Field Management
Comparison of Construction Project & Field Management features of Product A and Product B
CMiC Construction Platform
6.3
105 Ratings
16% below category average
OpenAir PSA
-
Ratings
Plan distribution & viewing5.966 Ratings00 Ratings
Plan markups & sharing5.162 Ratings00 Ratings
Issue tracking & punchlists5.580 Ratings00 Ratings
Photo documentation5.576 Ratings00 Ratings
Jobsite reports5.887 Ratings00 Ratings
Document sharing6.088 Ratings00 Ratings
RFI tools7.689 Ratings00 Ratings
Collaboration & approvals7.394 Ratings00 Ratings
As-built drawings5.353 Ratings00 Ratings
Mobile app7.863 Ratings00 Ratings
Submittal design and management7.484 Ratings00 Ratings
Checklists5.446 Ratings00 Ratings
Meeting Minutes6.650 Ratings00 Ratings
Specifications5.838 Ratings00 Ratings
Change orders8.059 Ratings00 Ratings
Estimating
Comparison of Estimating features of Product A and Product B
CMiC Construction Platform
6.0
55 Ratings
31% below category average
OpenAir PSA
-
Ratings
Takeoff tools4.220 Ratings00 Ratings
Job costing7.751 Ratings00 Ratings
Cost databases7.842 Ratings00 Ratings
Cost calculator6.929 Ratings00 Ratings
Bid creation3.428 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
CMiC Construction Platform
-
Ratings
OpenAir PSA
7.3
15 Ratings
2% below category average
Task Management00 Ratings8.015 Ratings
Resource Management00 Ratings7.515 Ratings
Gantt Charts00 Ratings8.09 Ratings
Scheduling00 Ratings6.012 Ratings
Workflow Automation00 Ratings6.09 Ratings
Team Collaboration00 Ratings8.012 Ratings
Support for Agile Methodology00 Ratings6.07 Ratings
Support for Waterfall Methodology00 Ratings7.08 Ratings
Document Management00 Ratings8.56 Ratings
Email integration00 Ratings7.09 Ratings
Mobile Access00 Ratings7.512 Ratings
Timesheet Tracking00 Ratings7.014 Ratings
Change request and Case Management00 Ratings8.010 Ratings
Budget and Expense Management00 Ratings7.514 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
CMiC Construction Platform
-
Ratings
OpenAir PSA
8.6
10 Ratings
15% above category average
Quotes/estimates00 Ratings8.05 Ratings
Invoicing00 Ratings9.07 Ratings
Project & financial reporting00 Ratings8.59 Ratings
Integration with accounting software00 Ratings9.07 Ratings
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User Ratings
CMiC Construction PlatformOpenAir PSA
Likelihood to Recommend
7.8
(114 ratings)
8.5
(20 ratings)
Likelihood to Renew
8.5
(7 ratings)
8.2
(7 ratings)
Usability
5.9
(6 ratings)
9.4
(4 ratings)
Availability
9.0
(1 ratings)
10.0
(3 ratings)
Performance
7.0
(1 ratings)
9.0
(3 ratings)
Support Rating
4.6
(96 ratings)
5.5
(6 ratings)
In-Person Training
7.5
(2 ratings)
10.0
(2 ratings)
Online Training
8.0
(1 ratings)
-
(0 ratings)
Implementation Rating
7.3
(5 ratings)
10.0
(2 ratings)
Configurability
8.0
(1 ratings)
8.0
(2 ratings)
Ease of integration
-
(0 ratings)
10.0
(2 ratings)
Product Scalability
9.0
(1 ratings)
10.0
(2 ratings)
Vendor post-sale
9.0
(1 ratings)
10.0
(2 ratings)
Vendor pre-sale
9.0
(1 ratings)
10.0
(2 ratings)
User Testimonials
CMiC Construction PlatformOpenAir PSA
Likelihood to Recommend
CMiC
CMiC is a robust platform best suited for large companies with resources for implementation and management of the program. One analogy is CMiC is like a droid phone where the user must decide how to use all the features of the program (as opposed to an iPhone where most configuration decisions are made for the user). Smaller companies with limited resources can struggle with CMiC both with the expense and configuration.
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NetSuite
This product is well suited for an organization that is focused on client services, project delivery, time tracking, expense reporting, and revenue recognition. From a pure project management perspective, this product is not as feature rich as say Microsoft Project Server. For organizations that are looking for detailed complex project plan and resource management (along with resource leveling, etc.), this is probably not the best suited product
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Pros
CMiC
  • The user interface is similar to that of other project management software applications so folks in our company that had previously used other applications have been able to switch over fairly easily.
  • I really like the software and it was much less expensive than other applications.
  • I like the mobile application so that our superintendents can view the documentation on their phones.
  • I really like the punch list capability mobile field, however, we have a hard time getting our superintendents to use it for some reason.
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NetSuite
  • Netsuite OpenAir PSA is highly configurable and has a large ecosystem of assets to work with.
  • Tasks are easily designed to automate processes in your business workflow.
  • OpenAir is designed in such a way that it can communicate and receive information from external systems without having to re-engineer your systems to make them work if you are following standard business practice.
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Cons
CMiC
  • Needs to be more user friendly on the mobile side of the platform. Ease of use is key here.
  • There is not much instruction or support in standing up some programs like deploying ECM for outlook, making Collaboration Gateway work, or setting up the system for getting Plans available on the mobile devices.
  • Security configuration is extremely detailed and spread throughout the system. It is extremely hard to make adjustments to a person's security unless you know exactly where to look, which requires years of experience but shouldn't.
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NetSuite
  • Compared to QuickArrow, setting up reports to reflect the data accurately seemed to require a bit more consultant time and collaboration. Getting the numbers correct is essential, so budget extra time for this iniative. We also learned that certain calculations can not be displayed in the executive dashboards. Ask these questions upfront to ensure your dashboards are complete for your needs (again, working backwards in the preparation stages).
  • Compared to QuickArrow, NetSuite OpenAir PSA falls short in the resource management capabilities. UI, flexibility, and scheduling options all could be improved. This is on their roadmap, timeline yet to be defined. Scheduling is vitally important to our company and this is THE area where we feel is the applications weakest. However, the application does provide everything critical to scheduling and provided the elements we needed in order to be successful. We altered our scheduling process accordingly.
  • During our System Administration 3 day online training, when a question was asked about detailed functionality, sometimes the trainer would share..."Yes, OpenAir has a configuration for that. Just inquire with your consultant and they can flip that flag in your instance." The responsibility for obtaining these special application configurations was placed on the System Admin [in training] to ask and to take notes. If your company needs the application to work a certain way, speak up and ask your OA consultant. There seems to be MANY flags that can be flipped in the background to allow for the system to meet your needs. My complaint is that these are not published, rather made available if one inquires.
  • OpenAir is able to generate invoices directly and we strongly encourage using this feature to keep everything housed under one application. However, this did not work for our organization and we leveraged a financial integration. A bit of a pioneer integrating with Softrax -- the integration works well, however is quite fragile. We do receive appropriate support when needed, but would prefer the integration to be a bit more stable. We recommend integrating with their stated supported financial systems, as staying the course will likely net a more stable integration.
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Likelihood to Renew
CMiC
This is a platform that would continue to be in the best interest for our company. I just hope that CMiC support removes the gaps between the enhancements that they create to better the system to what they currently have
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NetSuite
It all depends. We are still looking at moving our consultants to Oracle PAC, in order to get our financial systems in line (we use Oracle Financials currently). We are feeling a lot of pain with integration and segmented systems.

Ultimately,it depends on how much pain is felt there. OpenAir has given us a path to follow on from QuickArrow. I foresee either moving onto Oracle PAC by end of calendar, or staying on OpenAir.

OpenAir to Oracle integration is not easy. From a reporting and process perspective, there’s been pain from being in different systems
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Usability
CMiC
I believe it isn't easy to use and is unintuitive. Undecipherable error messages appear throughout the application without indicating what is wrong or how to correct it, in my experience. The terminology on the screens is specific to Canada, which adds to the confusion.
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NetSuite
In this day and age I should not have to read a manual to understand a product. It should be intuitive to administrate and perform basic tasks. It feels like a ton of intelligence was poured into making OpenAir feature rich but no where near as much attention was given to the user experience.
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Reliability and Availability
CMiC
Sometimes since this is a cloud based product the system can become slow but we haven’t had any issues of availability without CMiC first letting us know it would be down
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NetSuite
The system up time was reliable and that was never anything we ever had any concerns/issues with.
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Performance
CMiC
Reports are pretty shown to run but general pages typically load pretty quick.
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NetSuite
The performance was acceptable. If you had a very large data set you were working with it might take a little longer, but within reason.
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Support Rating
CMiC
The support team [has] been in touch with our deployment team and has given them effective guidance up to completion. It has helped us in [the] best methods of resource allocation and secure record-keeping process. We have tracked all our billing information and made the right payments with documentation and avoided [unnecessary losses]. [The] support team has [to] lead our teams to the right channels and empowering our team with the right skills for maximum production.
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NetSuite
As an admin, I've had more contact with OA support than most. I've found their response to tickets typically timely and helpful, however many of the responses to tickets are "we will file an enhancement request" and then I never hear about it again. So not terrible, but not a very fulfilling experience.
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In-Person Training
CMiC
The training was on system functions and not really how best to use it for our business. It would have been nice to be provided recommendations for use rather than just a blank slate of functionality.
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NetSuite
Very knowledgeable and able to articulate how other customers configured the solution to meet their needs as well as the best practices they recommended.
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Online Training
CMiC
I felt the training was good and the trainers knew the software.
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NetSuite
We did a 3 day online remote course back in April. NetSuite prefers training to occur before migration. We went over the functionality of tool and three months later we migrated. Personally, I didn’t find it that beneficial. Certain parts of it were beneficial as they applied to me – talked a lot about invoicing capabilities that didn’t apply to me. They also have knowledge base / e-learning assets, but I haven’t referred to them
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Implementation Rating
CMiC
Lots of confusion between sales and implementation regarding what was included and not included...the security encountered a "bug" and made it extremely difficult to set up roles and individual responsibilities
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NetSuite
It went fine. Everything came over the way we wanted. In addition to migrating the current projects we wanted to migrate historical data – did that seamlessly. The finished product looked pretty good – just needed to tweak – and they helped us with that
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Alternatives Considered
CMiC
CMiC Construction Platform is the best price point in the market. Others are revenue-based billings, and the annual fees reflect as such. CMiC Construction Platform support staff is generally amazing and offers real-time support on critical issues. The imaging and workflow functions are real-time savers. CMiC Construction Platform is generally a smaller and in touch organization that treats your team like their own and stays with you after the purchase.
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NetSuite
OpenAir accurately reflects changes in real-time as well as lends itself to see where a draw is at, when payment is expected and what percentage of the contract has been billed or approved to date. This helps with project billing and tracking as well as cash flow. Quickbooks lacks the ability to show progress draws, approved changes, and pending changes on a given project where OpenAir excels.
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Scalability
CMiC
CMiC has several key features that can either work together or independently depending on your companies needs.
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NetSuite
Once the system is setup, it's easy to manage and maintain.
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Return on Investment
CMiC
  • Better project visibility, surely. I can step into a former project and see how well/poorly it was run.
  • Forecasting underway - nearly complete with year 2.
  • Cost status tracking - this has been valuable, especially when figuring out how much of a liquid budget is left over.
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NetSuite
  • It covers our requirements for time tracking and project/resource management better than the previous solution we used.
  • Project managers are happier having this tool for their job and also because it is running on the cloud as opposed to running on-prem.
  • It doesn't help in any way improving the "chasing" of the people that don't submit their time-sheets in time. This one stayed the same as before.
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ScreenShots

CMiC Construction Platform Screenshots

Screenshot of CMiC FIELDScreenshot of CMiC AnalyticsScreenshot of CMiC Drawing ManagementScreenshot of CMiC FIELD