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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Coevera

    Score8 out of 10
    Mid-Size Companies (51-1,000 employees)
    Coevera (formerly Pipeliner CRM) is a sales enablement tool focusing on pipeline management, sales processes, and analytics designed to empower sales professionals. It provides a visual sales process, profiles, and charts, all of which aim to help users take the right actions with their buyers and even helps identify key contacts within an organization. The CRM is available in three versions: Starter, Business & Enterprise. The vendor offers…

    $65

    Vtiger

    Score9 out of 10
    N/AVtiger is a customer relationship management (CRM) solution with sales and marketing automation, project management, and inventory management capabilities.

    $28

    per month per user

    Pricing
    CoeveraVtiger
    Editions & Modules
    STARTER - Basic sales management, tracking and collaboration
    $65.00 per user per month
    STARTER - Basic sales management, tracking and collaboration
    $65 per user per month
    BUSINESS - Full CRM functionality, customization and unique productivity features.
    $85 per user per month
    ENTERPRISE - Full CRM functionality with advanced reporting, customization and services.
    $115 per user per month
    UNLIMITED - Full CRM functionality with advanced reporting, customization and services.
    $150 per user per month
    UNLIMITED - Advanced CRM functionality including advanced features
    $150 per user per month
    One Professional - Single App
    $28
    per month per user
    One Professional - Standard
    $42
    per month per user
    One Enterprise - Single App
    $42
    per month per user
    One Enterprise - Standard
    $58
    per month per user
    Offerings
    Pricing Offerings
    CoeveraVtiger
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup fee$10 / user / month
    Additional DetailsDiscounts are provided for both annual subscriptions, and for high volume users.
    More Pricing Information
    Community Pulse
    CoeveraVtiger
    Considered Both Products
    Pipelinersales
    No answer on this topic
    Vtiger
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    10 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    10 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    10 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    10 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    10 Answers
    No answers on this topic
    Features
    CoeveraVtiger
    Sales Force Automation
    Comparison of Sales Force Automation features of Coevera and Vtiger
    Feature
    Coevera
    9.0
    18 Ratings
    14% above category average
    Vtiger
    9.3
    9 Ratings
    17% above category average
    Customer data management / contact management8.118 Ratings10.09 Ratings
    Workflow management8.918 Ratings9.09 Ratings
    Territory management8.916 Ratings00 Ratings
    Opportunity management9.018 Ratings9.09 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.717 Ratings9.09 Ratings
    Contract management8.816 Ratings9.07 Ratings
    Quote & order management9.62 Ratings9.07 Ratings
    Interaction tracking8.917 Ratings10.07 Ratings
    Channel / partner relationship management9.014 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Coevera and Vtiger
    Feature
    Coevera
    9.3
    2 Ratings
    19% above category average
    Vtiger
    8.5
    7 Ratings
    10% above category average
    Case management9.11 Ratings8.07 Ratings
    Call center management9.11 Ratings00 Ratings
    Help desk management9.62 Ratings9.07 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Coevera and Vtiger
    Feature
    Coevera
    8.6
    19 Ratings
    11% above category average
    Vtiger
    6.5
    7 Ratings
    17% below category average
    Lead management8.919 Ratings7.07 Ratings
    Email marketing8.22 Ratings6.07 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Coevera and Vtiger
    Feature
    Coevera
    8.8
    19 Ratings
    13% above category average
    Vtiger
    8.7
    9 Ratings
    12% above category average
    Task management8.319 Ratings8.07 Ratings
    Billing and invoicing management9.11 Ratings9.08 Ratings
    Reporting9.018 Ratings9.08 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Coevera and Vtiger
    Feature
    Coevera
    8.3
    19 Ratings
    8% above category average
    Vtiger
    8.7
    8 Ratings
    13% above category average
    Forecasting9.019 Ratings7.07 Ratings
    Pipeline visualization8.319 Ratings10.07 Ratings
    Customizable reports7.519 Ratings9.08 Ratings
    Customization
    Comparison of Customization features of Coevera and Vtiger
    Feature
    Coevera
    8.3
    19 Ratings
    8% above category average
    Vtiger
    8.7
    9 Ratings
    13% above category average
    Custom fields8.219 Ratings10.09 Ratings
    Custom objects8.018 Ratings7.08 Ratings
    Scripting environment9.11 Ratings00 Ratings
    API for custom integration8.117 Ratings9.07 Ratings
    Security
    Comparison of Security features of Coevera and Vtiger
    Feature
    Coevera
    8.2
    18 Ratings
    2% below category average
    Vtiger
    8.0
    9 Ratings
    5% below category average
    Single sign-on capability8.317 Ratings00 Ratings
    Role-based user permissions8.218 Ratings8.09 Ratings
    Social CRM
    Comparison of Social CRM features of Coevera and Vtiger
    Feature
    Coevera
    8.4
    17 Ratings
    11% above category average
    Vtiger
    8.0
    6 Ratings
    6% above category average
    Social data8.017 Ratings00 Ratings
    Social engagement8.717 Ratings8.06 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Coevera and Vtiger
    Feature
    Coevera
    8.5
    17 Ratings
    12% above category average
    Vtiger
    -
    Ratings
    Marketing automation7.917 Ratings00 Ratings
    Compensation management9.11 Ratings00 Ratings
    Platform
    Comparison of Platform features of Coevera and Vtiger
    Feature
    Coevera
    8.2
    17 Ratings
    7% above category average
    Vtiger
    10.0
    6 Ratings
    27% above category average
    Mobile access8.217 Ratings10.06 Ratings
    Best Alternatives
    CoeveraVtiger
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CoeveraVtiger
    Likelihood to Recommend
    9.0
    (20 ratings)
    9.0
    (9 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.7
    (10 ratings)
    9.0
    (2 ratings)
    Support Rating
    8.9
    (10 ratings)
    10.0
    (2 ratings)
    User Testimonials
    CoeveraVtiger
    Likelihood to Recommend
    Pipelinersales
    Pipeliner CRM is very flexible, easy to work with, data capturing is at [its] best, its integration to other major software’s and it aids in the monitoring of the core work process. One distinctive feature is it is very easy to learn without extensive training. This really helps in the [execution] of the task in our organization.
    Read full review
    Vtiger
    vTiger packs a ton of functionality and capability, but the challenge is getting there. In today's day where everyone is doing more with less, having a solution that meets a couple specific needs and does that well is essential. To me, at times I feel as though vTiger is trying to be a "jack of all trades" solution which ultimately ends up making it more confusing to use. However, on the flip side of that, if you take the time to learn everything about vTiger, I am sure it is an awesome tool but there is a learning curve associated with it. Finally, I would like to see more integrations with other vendors moving forward so if we cannot use vTiger for everything, at least it would have the ability to "talk" with other programs.
    Incentivized
    Read full review
    Pros
    Pipelinersales
    • Clear and easy visualisation of Sales Process
    • Great capability in reporting both in-app with 'filter' and reporting module built-in is easy to use
    • Reporting into pivot table is also easy and very useful
    • Mobile app has always been very good and easy to use since 2015
    Read full review
    Vtiger
    • User-friendly interface.
    • Reliable tracking system and alerts to maintain overall control of the proceses.
    • Meets all the needs of the average company.
    Incentivized
    Read full review
    Cons
    Pipelinersales
    • The product development team at Pipeliner CRM always seems to be a step or two ahead of what I'm experiencing. Therefore they've already addressed improvements I could have suggested. They are really in touch with their users and overall user experience.
    Read full review
    Vtiger
    • Though you can create reports however you want, they may need to come out in multiple files. I wish this could be aggregated.
    • It's still very simple. There is room for improvement with the setup of the admin panel.
    • The dropdowns function funny when scrolled down. It's picky but it's frustrating.
    • The search function could be improved.
    Incentivized
    Read full review
    Likelihood to Renew
    Pipelinersales
    Currently the company is using the Pipeliner CRM because we believe it is a tool that puts the customer as the main focus of business processes in order to understand and anticipate their needs, and then serve them in the best way.
    Read full review
    Vtiger
    No answers on this topic
    Usability
    Pipelinersales
    I gave that rating level because it reflects both my satisfaction and expectations about PipelinerCRM.Plus, the adoption rate of this software. I mean the usability rate is very low. It just takes, for learning, a couple of hours less than three days roughly. Return on time investment is low also.
    Read full review
    Vtiger
    In the Last versions they have done a strong effort in creating a powerful data screen. Inside the screen you have access to signing, communications with multiple tools integration and connections with all modules related. With a single view you have all control over your data relations. It is similar to a control managing.
    Incentivized
    Read full review
    Support Rating
    Pipelinersales
    The support from Pipeliner CRM is superb; they have instant customer support and they are on time. They also give enough knowledge of sales and other material for the knowledge. They also have AI in the support by talking with customer support directly from the web or app and so on.
    Read full review
    Vtiger
    It is as good as you could expect for a company that operates from another continent. Emails are quickly responded to and do not usually require additional questions or answers. It is quite rare for a company of their size to be as responsive as they are and that makes them a sound choice to deal with.
    Incentivized
    Read full review
    Alternatives Considered
    Pipelinersales
    The most important reason for selecting pipeliner CRM:-exceptional user engagement through its sales-friendly interface. With its uniform navigation and visual approach, users can learn the system quickly. Users can easily customize what they see to make the system their own. Best user interface & fast to learn.
    Incentivized
    Read full review
    Vtiger
    VTiger had better overall cost and native capabilities that other solutions lacked. We used Nutshell CRM for over a year. It was a very efficient contact management system, but it seemed that if we needed to do anything but record contacts, we had to use an add-on. We spent a lot of time exporting and importing between different services. Quoting, invoicing, and payments all had to be manually transferred to our accounting system. It was very frustrating
    Incentivized
    Read full review
    Return on Investment
    Pipelinersales
    • As a VisualCRM tool, our clients sales teams seem to accelerate their deal closes.
    • The visual tools allow those "no good deals" to be spotted and resource usage limited.
    • A great tool to manage those "pipelines" within the company. A pipe is really a series of actions that constitute a planned result.
    Read full review
    Vtiger
    • Integration Across the Organization - What started out as just a CRM tool for sales is now being used for ticket management and project management.
    • Steep Learning Curve - It is not as intuitive out of the box and really requires a dedicated person to be a vTiger expert which can be challenging and time consuming.
    • Reliability - Sometimes features that worked yesterday don't work today, thus causing more time to complete the same exact task that was done previously. The thing that comes to mind specifically is the main search box as 1/2 the time it works, 1/2 the time it doesn't work.
    Incentivized
    Read full review
    ScreenShots

    Coevera Screenshots

    Screenshot of Pipeliner CRM — A sales enablement tool focused  on pipeline management, sales process & analytics.Screenshot of Can be used with email such as MS Outlook, gmailScreenshot of The pipeline view, to review and forecast sales, manage revenue risk, collaborate with a sales teamScreenshot of Pipeliner CRM opportunity viewScreenshot of Analytics: analyse win/loss rates, review sales person/team/territory performance, set key sales metrics & goals, leading & lagging indicatorsScreenshot of Visual Sales Tool: designed to cut through the noise, focuses on high value activities, everything in one place (no need for multiple tools)

    Vtiger Screenshots

    Screenshot of Vtiger's home page dashboardScreenshot of A typical contact record in Vtiger