What users are saying about
3 Ratings
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Score 9.2 out of 100
10 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Collective Health

It has been a great and easy experience, and I'd highly recommend it to colleagues. It is easy to navigate, all my information is in one place, and if I need additional help within the tool -- some resources quickly help answer any additional questions I may have.
Rachel Friedlander-Holm | TrustRadius Reviewer

Employee Navigator

Employee Navigator is well suited to introduce the beginning of an HRIS to the organisation. There are excellent features for management to keep track of employee numbers and assets. Employee Navigator is not so well suited as an employee hub. I think the next step here would be to evolve into a directory service that users can use to look up their coworkers' strengths and other work-related attributes.
Tristan Dobbs | TrustRadius Reviewer

Pros

Collective Health

  • Collective Health does a good job of breaking down the costs associated with the utilization of any given medical service
  • Collective Health helps users locate the best medical provider and/or facility that is best for them
  • Collective Health provides quick and reliable support channels to users
Tolulope Lawal | TrustRadius Reviewer

Employee Navigator

  • On-Boarding -- you key in a few pieces of information, submit, and then in a few minutes, the new hire receives an email with login information.
  • Mobile Friendly.
  • The system notifies you when someone makes changes, so you can review and approve.
  • Very easy to navigate through the system.
Anonymous | TrustRadius Reviewer

Cons

Collective Health

  • Logout time, I know there is sensitive information, but sometimes I wish I wasn't auto logged out of my account after some time.
Rachel Friedlander-Holm | TrustRadius Reviewer

Employee Navigator

  • It is a great stand alone product. We would like it to tie into a more robust HR solution and communicate with payroll.
  • Initially there are a lot of features that are turned off, I like to know what a program is capable of so I can be more strategic in implementing a solution.
  • Having a broker in the middle is both good and bad.
Andrew Crosby | TrustRadius Reviewer

Support Rating

Collective Health

Collective Health 9.0
Based on 1 answer
I've reached out to support a few times, and they are always super responsive over email, and willing to jump on a phone call too to discuss my issue directly.
Rachel Friedlander-Holm | TrustRadius Reviewer

Employee Navigator

Employee Navigator 9.0
Based on 1 answer
So far, we have had very little reason to call in to Employee Navigator support. Our team who works with them have found it easy and simple to work with them when needed. They aren't able to work on much or divulge how the system works internally, nor what's on the roadmap, but it is still helpful to have timely confirmation.
Tristan Dobbs | TrustRadius Reviewer

Alternatives Considered

Collective Health

The UI of Collective Health is sleek and intuitive, and the company provides extremely quick and remarkably reliable via their support channels (Message, Chat and Phone Call). Moreover, the descriptions they provide for each medical service is succinct and still very informative.
Tolulope Lawal | TrustRadius Reviewer

Employee Navigator

Employee Navigator allows us to customize the users experience and build in options that fit our business/clients needs
Robert Church | TrustRadius Reviewer

Return on Investment

Collective Health

  • Collective Health has helped employees more accurately forecast their medical expenses and budget accordingly
  • Collective Health has significantly improved the experience of employees with the submission of medical expenses claims
Tolulope Lawal | TrustRadius Reviewer

Employee Navigator

  • Very positive impact on the employees -- open enrollment is a breeze! No more paper, and the dependent information is already there, they just have to make updates.
  • From the employer side, you can print off the changes and key them into payroll -- everything is in one place, and so easy to use.
  • The CFO is happy with the no cost, and less downtime with people asking about benefits.
Anonymous | TrustRadius Reviewer

Pricing Details

Collective Health

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Employee Navigator

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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