What users are saying about
1 Ratings
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Score 8 out of 100
84 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

commercetools

Commercetools is generally a very flexible, smart platform for eCommerce business. It's an API enabled, cloud solution that makes integration seamless and quick to deploy. It's also a modern platform that utilizes API query languages like GraphQl. It lacks some functionalities in pricing and geographic variations of product portfolio but the platform is constantly improving and new functionalities are added.
Anonymous | TrustRadius Reviewer

Kentico Xperience

Kentico is a robust and flexible CMS platform that is great for managing multiple websites and multiple environments (dev, stage, and production for instance). It makes content management very easy and makes it easy to keep the environments synced with the same content.However, the Kentico CMS does require a bit more technical understanding to get it set up properly and requires a bit more effort and support than, say, free open-source options.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

commercetools
7.6
Kentico Xperience
Product catalog & listings
commercetools
8.0
Kentico Xperience
Product management
commercetools
7.0
Kentico Xperience
Bulk product upload
commercetools
9.0
Kentico Xperience
Branding
commercetools
9.0
Kentico Xperience
Product variations
commercetools
5.0
Kentico Xperience
Website integration
commercetools
9.0
Kentico Xperience
Visual customization
commercetools
6.0
Kentico Xperience

Online Shopping Cart

commercetools
7.5
Kentico Xperience
Abandoned cart recovery
commercetools
6.0
Kentico Xperience
Checkout user experience
commercetools
9.0
Kentico Xperience

Online Payment System

commercetools
7.0
Kentico Xperience
eCommerce security
commercetools
7.0
Kentico Xperience

eCommerce Marketing

commercetools
7.7
Kentico Xperience
Promotions & discounts
commercetools
8.0
Kentico Xperience
Personalized recommendations
commercetools
7.0
Kentico Xperience
SEO
commercetools
8.0
Kentico Xperience

eCommerce Business Management

commercetools
6.6
Kentico Xperience
Multi-site management
commercetools
9.0
Kentico Xperience
Order processing
commercetools
9.0
Kentico Xperience
Inventory management
commercetools
6.0
Kentico Xperience
Shipping
commercetools
6.0
Kentico Xperience
Custom functionality
commercetools
3.0
Kentico Xperience

Security

commercetools
Kentico Xperience
7.8
Role-based user permissions
commercetools
Kentico Xperience
7.8

Platform & Infrastructure

commercetools
Kentico Xperience
7.6
API
commercetools
Kentico Xperience
8.2
Internationalization / multi-language
commercetools
Kentico Xperience
7.0

Web Content Creation

commercetools
Kentico Xperience
7.3
WYSIWYG editor
commercetools
Kentico Xperience
8.1
Code quality / cleanliness
commercetools
Kentico Xperience
7.3
Admin section
commercetools
Kentico Xperience
8.2
Page templates
commercetools
Kentico Xperience
7.2
Library of website themes
commercetools
Kentico Xperience
4.9
Mobile optimization / responsive design
commercetools
Kentico Xperience
8.2
Publishing workflow
commercetools
Kentico Xperience
7.1
Form generator
commercetools
Kentico Xperience
7.3

Web Content Management

commercetools
Kentico Xperience
7.3
Content taxonomy
commercetools
Kentico Xperience
7.4
SEO support
commercetools
Kentico Xperience
8.0
Bulk management
commercetools
Kentico Xperience
5.7
Availability / breadth of extensions
commercetools
Kentico Xperience
7.5
Community / comment management
commercetools
Kentico Xperience
7.6

Pros

commercetools

  • Fully API enabled platform - There is no need to use SQL or other customization. APIs cover full range of functionalities needed for an eCommerce platform and are easy to extend.
  • Cloud solution - CommerceTools is a cloud solution so there is no back office hosting/maintenance. Simply enable the API tokens and use the platform!
  • Ever expanding - The solution contains all the necessary functions to run a successful ecommerce business and the functions are constantly expanding and new capabilities are introduced.
Anonymous | TrustRadius Reviewer

Kentico Xperience

  • I love the intuitive top and left navigation within the content management platform. I can easily find what section, sub-section, and page I'm looking to edit
  • For creating content, the WYSIWYG editor is so intuitive; it feels like you're working on an MS Word doc!
  • The tab for adding metadata in simple fields takes away the headache of having to hunt and peck through code to add H1 tag, page description etc.
  • The image library is easy to edit and manage
Anonymous | TrustRadius Reviewer

Cons

commercetools

  • Pricing - Commercetools has pricing limitations with respect to customer/SKU combination. If an organization provides lots of custom/contract pricing for customers, Commercetools has difficulty mapping it in. They are working on this to make it more flexible.
  • Geographic variations in product portfolio - Commercetools has central product master that doesn't provide product activation/enabling based on different geographies/elevation/sales office structures. Some creative mapping skills are needed to overcome this limitation.
  • Data mapping limitations - Commercetools lacks in out of the box data mapping limitations to full fledged ERP platforms. Extensive data mapping workshops are necessary to fit the functionalities of an ERP platform from order, to delivery , to warehouse operations and billing.
Anonymous | TrustRadius Reviewer

Kentico Xperience

  • Kentico needs to invest in more enterprise class environment management utilities -- example: global CDN support via the CMS is sorely lacking. There are work-arounds, but it should be more elegant.
  • The Kentico staging module could be improved to support the concept of bundled releases. Current staging module functionality is good, but could be improved.
  • Kentico ecommerce support is a touch immature. While content management is superb, Kentico lags in this area when compared to many open source ecommerce engines.
  • Kentico is lacking MVC support. 99% of the time this isn't an issue for the end-user or business user, but can be a hurdle for technology teams depending on the team's makeup.
Eric Wiley | TrustRadius Reviewer

Likelihood to Renew

commercetools

No score
No answers yet
No answers on this topic

Kentico Xperience

Kentico Xperience 9.1
Based on 22 answers
We are locked into Kentico for the long haul. It provides us with an easy and flexible solution for a very non technical company to create a site and have the features they want, especially with the inclusion of EMS into our license. Now we have a true platform to build and grow our solutions.
Anonymous | TrustRadius Reviewer

Usability

commercetools

No score
No answers yet
No answers on this topic

Kentico Xperience

Kentico Xperience 9.0
Based on 3 answers
It seriously is one of the best interfaces I have ever used. I also love the fact that I can use UI personalization to secure any functionality by user or role that I don't want that role to have access to. The best part is the customization of the UI, I can add in any button, tab, or menu item I want through it, no code required.
Brian McKeiver | TrustRadius Reviewer

Support Rating

commercetools

No score
No answers yet
No answers on this topic

Kentico Xperience

Kentico Xperience 9.1
Based on 8 answers
Their support staff is friendly, knowledgeable, and will work with you until your issue is fixed. This could take a few phone calls back and forth, but they are very diligent in helping you.
Jessica Hester | TrustRadius Reviewer

Implementation Rating

commercetools

No score
No answers yet
No answers on this topic

Kentico Xperience

Kentico Xperience 10.0
Based on 2 answers
The system provides many opportunities to integrate and enhance the platform and makes it easy to do so.
Anonymous | TrustRadius Reviewer

Alternatives Considered

commercetools

Commercetools is a headless commerce platform. It provides the front end functionality flexibility that competitors lack. The set of APIs can link with multiple solutions including voice enabled client solutions. The functionalities on the platform are ever expanding and limitations like pricing and product variations are addressed. The solution is very fast develop, integrate and deploy.
Anonymous | TrustRadius Reviewer

Kentico Xperience

I've used Sitecore, Ektron, Joomla!, WordPress, and SharePoint (if you want to count that as a competitor for CMS). Kentico 8 blows them all out of the water. Nothing is more intuitive in the way that content is created, the way the site is setup, and how efficient rollouts can be with Content Staging.
Albert Hovingh | TrustRadius Reviewer

Return on Investment

commercetools

  • We were able to successfully launch the ecommerce platform in under 4 months of starting development work.
  • Integrate the same APIs to different client facing solutions.
  • The total cost of platform recovered in 8 months of deployment.
Anonymous | TrustRadius Reviewer

Kentico Xperience

  • Kentico has enabled faster speed to market for SMEs. They are empowered to enter content them selves while still having that content go through editorial review to ensure tone of voice and brand are maintained.
  • Deploying Kentico has freed up web developer resources from manual content entry enabling them to build more useful solutions to support the business efforts
  • Tapping into the Kentico event pipelne allows us to trigger external system events when product content is published.
Jon East | TrustRadius Reviewer

Screenshots

Pricing Details

commercetools

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

commercetools Editions & Modules

Additional Pricing Details

Kentico Xperience

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Kentico Xperience Editions & Modules

Edition
Kentico Xperience Business$14,9991
Kentico Xperience Enterprise$29,9991
Kentico Xperience CorporateUpon request
Kentico Xperience Business$9,999 / year3
Kentico Xperience Enterprise$17,999 / year3
  1. Perpetual license
  2. Subscription license
Additional Pricing Details

Rating Summary

Likelihood to Recommend

commercetools
8.0
Kentico Xperience
9.7

Likelihood to Renew

commercetools
Kentico Xperience
9.1

Usability

commercetools
Kentico Xperience
9.0

Support Rating

commercetools
Kentico Xperience
9.1

Implementation Rating

commercetools
Kentico Xperience
10.0

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