What users are saying about
42 Ratings
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Score 8.6 out of 100
2 Ratings
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Score 1.1 out of 100

Likelihood to Recommend

Conga Composer

There are so many opportunities to use Conga, and that's what I love about it. We use it for a few of our documents, but now I've become aware of how many more of our processes we can move from manual entry to automative processes. It's probably well suited for organizations that use word documents, write ups, and other items- probably wouldn't be well suited for organizations just needing to see the numbers
Kelsie Hamilton | TrustRadius Reviewer

Sales Dialers Pro

I believe Intercloud9 and Mojo are both way better in all areas
Rob Morris | TrustRadius Reviewer

Feature Rating Comparison

Preview Dialer

Conga Composer
Sales Dialers Pro
1.0
Contact preview
Conga Composer
Sales Dialers Pro
1.0
Dialer-CRM integration
Conga Composer
Sales Dialers Pro
1.0
Call notes & tags
Conga Composer
Sales Dialers Pro
1.0
Automatic call logging
Conga Composer
Sales Dialers Pro
1.0

Core Dialer

Conga Composer
Sales Dialers Pro
2.3
Outbound dialing
Conga Composer
Sales Dialers Pro
5.0
Dialer contact import
Conga Composer
Sales Dialers Pro
1.0
Campaign & list management
Conga Composer
Sales Dialers Pro
1.0

Pros

Conga Composer

  • We use Conga primarily for document generation.
  • An example is Generation of Proposals
  • Another example is generation of quotes
  • We have also used Conga to generate invoices
  • At times we have used Conga to generate formal documents for Govt purposes. Essentially any type of document that is based on Salesforce data is a good use case for Conga.
Naveen Gabrani | TrustRadius Reviewer

Sales Dialers Pro

  • Multi-line dialing (4 lines max)
  • Nothing else
Rob Morris | TrustRadius Reviewer

Cons

Conga Composer

  • While it is a much easier experience than using code to arrive at a document solution, it can still get VERY technical. Beyond the click and drag style of document that you see in the demonstrations.
  • When it goes wrong, finding out WHERE it has gone wrong can be maddening. There is a lot of support out there but that sometimes translates to a vast amount of options to investigate when troubleshooting.
Simon Whight | TrustRadius Reviewer

Sales Dialers Pro

  • Policies (cancelations have to be done with 24 hours even if you don't use the software)
  • Integrations don't work well and are clunky
  • Ability to customize is lacking
  • Overall call quality and system quality is poor
  • Reporting and getting information out of the system is almost impossible
  • Managers cannot access reps' info, they have to log in as the rep
Rob Morris | TrustRadius Reviewer

Likelihood to Renew

Conga Composer

Conga Composer 8.0
Based on 1 answer
It's a big part of what we do internally, so would renew as it saves us time and is part of our process. In order to switch we'd need a good price break with same functions available
Christopher Rodriguez | TrustRadius Reviewer

Sales Dialers Pro

No score
No answers yet
No answers on this topic

Usability

Conga Composer

Conga Composer 8.5
Based on 2 answers
Takes a lot to set up initally but once it is then it's solid so need to get over that hump first
Christopher Rodriguez | TrustRadius Reviewer

Sales Dialers Pro

No score
No answers yet
No answers on this topic

Performance

Conga Composer

Conga Composer 9.0
Based on 1 answer
This product appears to work well. It was not a fit for us this time, but we would consider in future
Robin Craigen | TrustRadius Reviewer

Sales Dialers Pro

No score
No answers yet
No answers on this topic

Support Rating

Conga Composer

Conga Composer 7.7
Based on 2 answers
Support has been pretty good when used. They are very good with proactive notifications of any system issues.
Jared Wacht | TrustRadius Reviewer

Sales Dialers Pro

No score
No answers yet
No answers on this topic

Implementation Rating

Conga Composer

Conga Composer 6.0
Based on 1 answer
Took a while to do but overall fine, did it myself
Christopher Rodriguez | TrustRadius Reviewer

Sales Dialers Pro

No score
No answers yet
No answers on this topic

Alternatives Considered

Conga Composer

We chose Conga due to the price point (cost for licenses). It was among the more affordable options but we did not have to sacrifice quality. In addition, the integration with Salesforce is key for us. We are able to connect student interactions and actions with our mailings. We also like how it is user friendly
Wendy Hamstra-Smith | TrustRadius Reviewer

Sales Dialers Pro

Mojo and InterCloud9 are far superior in all ways.
Rob Morris | TrustRadius Reviewer

Return on Investment

Conga Composer

  • It provided a consistent quote template...everyone's quotes looked like we wanted them to.
  • It protected data integrity by controlling the output formats (i.e. PDF vs. Word).
  • It worked seamlessly behind the scenes making it easy for the team to be self sufficient generating documents.
Rick Scouffas | TrustRadius Reviewer

Sales Dialers Pro

  • Negative impact, as I did not use their software after the paid trial and they still charged me for the next month and refused to refund it.
  • They were rude
  • Customer service was terrible
Rob Morris | TrustRadius Reviewer

Pricing Details

Conga Composer

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Sales Dialers Pro

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Conga Composer
8.3
Sales Dialers Pro
1.0

Likelihood to Renew

Conga Composer
8.0
Sales Dialers Pro

Usability

Conga Composer
8.5
Sales Dialers Pro

Performance

Conga Composer
9.0
Sales Dialers Pro

Support Rating

Conga Composer
7.7
Sales Dialers Pro

Implementation Rating

Conga Composer
6.0
Sales Dialers Pro

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