What users are saying about
42 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100
1 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.1 out of 100

Likelihood to Recommend

Conga Composer

There are so many opportunities to use Conga, and that's what I love about it. We use it for a few of our documents, but now I've become aware of how many more of our processes we can move from manual entry to automative processes. It's probably well suited for organizations that use word documents, write ups, and other items- probably wouldn't be well suited for organizations just needing to see the numbers
Kelsie Hamilton | TrustRadius Reviewer

servicePath CPQ+

Very well suited to technology and technology service provider businesses. Very much best in its class for those focused on more than just vendor product resale.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

CPQ

Conga Composer
servicePath CPQ+
8.2
Quote sharing/sending
Conga Composer
servicePath CPQ+
7.3
Product configuration
Conga Composer
servicePath CPQ+
9.1
Configuration options
Conga Composer
servicePath CPQ+
9.1
Pricing rules
Conga Composer
servicePath CPQ+
9.1
Price adjustment
Conga Composer
servicePath CPQ+
9.1
Purchase history and open contracts
Conga Composer
servicePath CPQ+
7.3
Guided selling/Sales portal
Conga Composer
servicePath CPQ+
8.2
CPQ reporting & analytics
Conga Composer
servicePath CPQ+
7.3
CPQ-CRM integration
Conga Composer
servicePath CPQ+
9.1
Attachments to quotes
Conga Composer
servicePath CPQ+
7.3
Order capturing
Conga Composer
servicePath CPQ+
7.3

Pros

Conga Composer

  • We use Conga primarily for document generation.
  • An example is Generation of Proposals
  • Another example is generation of quotes
  • We have also used Conga to generate invoices
  • At times we have used Conga to generate formal documents for Govt purposes. Essentially any type of document that is based on Salesforce data is a good use case for Conga.
Naveen Gabrani | TrustRadius Reviewer

servicePath CPQ+

  • Complex configured products and guided selling.
  • Ease of use and setup.
  • Simplification of the complex.
  • Integrations that enable technology companies to sell effectively.
Anonymous | TrustRadius Reviewer

Cons

Conga Composer

  • While it is a much easier experience than using code to arrive at a document solution, it can still get VERY technical. Beyond the click and drag style of document that you see in the demonstrations.
  • When it goes wrong, finding out WHERE it has gone wrong can be maddening. There is a lot of support out there but that sometimes translates to a vast amount of options to investigate when troubleshooting.
Simon Whight | TrustRadius Reviewer

servicePath CPQ+

  • Seamless e-signature for order processing and records closure.
  • Support for evergreen contracts.
  • Offer for SME businesses.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Conga Composer

Conga Composer 8.0
Based on 1 answer
It's a big part of what we do internally, so would renew as it saves us time and is part of our process. In order to switch we'd need a good price break with same functions available
Christopher Rodriguez | TrustRadius Reviewer

servicePath CPQ+

servicePath CPQ+ 9.1
Based on 1 answer
Quality solution built for our needs.
Anonymous | TrustRadius Reviewer

Usability

Conga Composer

Conga Composer 8.5
Based on 2 answers
Takes a lot to set up initally but once it is then it's solid so need to get over that hump first
Christopher Rodriguez | TrustRadius Reviewer

servicePath CPQ+

servicePath CPQ+ 8.2
Based on 1 answer
Very good usability just needs more documentation for new features.
Anonymous | TrustRadius Reviewer

Performance

Conga Composer

Conga Composer 9.0
Based on 1 answer
This product appears to work well. It was not a fit for us this time, but we would consider in future
Robin Craigen | TrustRadius Reviewer

servicePath CPQ+

No score
No answers yet
No answers on this topic

Support Rating

Conga Composer

Conga Composer 7.7
Based on 2 answers
Support has been pretty good when used. They are very good with proactive notifications of any system issues.
Jared Wacht | TrustRadius Reviewer

servicePath CPQ+

servicePath CPQ+ 9.1
Based on 1 answer
A quality team who know their product and the industry they operate in.
Anonymous | TrustRadius Reviewer

Implementation Rating

Conga Composer

Conga Composer 6.0
Based on 1 answer
Took a while to do but overall fine, did it myself
Christopher Rodriguez | TrustRadius Reviewer

servicePath CPQ+

No score
No answers yet
No answers on this topic

Alternatives Considered

Conga Composer

We chose Conga due to the price point (cost for licenses). It was among the more affordable options but we did not have to sacrifice quality. In addition, the integration with Salesforce is key for us. We are able to connect student interactions and actions with our mailings. We also like how it is user friendly
Wendy Hamstra-Smith | TrustRadius Reviewer

servicePath CPQ+

ServicePath stood out from the rest due to: a) Product management including cost modeling, through CPQ, and client lifecycle management capability.b) Easy of use and simplification of complex scenarios.c) Easy to use, very capable, no code configured, and guided products.
Anonymous | TrustRadius Reviewer

Return on Investment

Conga Composer

  • It provided a consistent quote template...everyone's quotes looked like we wanted them to.
  • It protected data integrity by controlling the output formats (i.e. PDF vs. Word).
  • It worked seamlessly behind the scenes making it easy for the team to be self sufficient generating documents.
Rick Scouffas | TrustRadius Reviewer

servicePath CPQ+

  • Positive impact on ROI: previous spreadsheet system was at a dead end.
  • Enabled new starters to be more productive early on.
  • Opened up the solution to improved commercial client lifecycle management.
  • Reduced errors and omissions.
Anonymous | TrustRadius Reviewer

Screenshots

Conga Composer

Pricing Details

Conga Composer

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Conga Composer Editions & Modules

Additional Pricing Details

servicePath CPQ+

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

servicePath CPQ+ Editions & Modules

Edition
servicePath CPQ+ Professional Edition$751
servicePath CPQ+ Enterprise Edition$1251
  1. USD/user/month*(billed annually)
Additional Pricing Details
Pricing information for servicePath CPQ is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase servicePath CPQ must be conducted with the vendor.

Rating Summary

Likelihood to Recommend

Conga Composer
8.3
servicePath CPQ+
9.1

Likelihood to Renew

Conga Composer
8.0
servicePath CPQ+
9.1

Usability

Conga Composer
8.5
servicePath CPQ+
8.2

Performance

Conga Composer
9.0
servicePath CPQ+

Support Rating

Conga Composer
7.7
servicePath CPQ+
9.1

Implementation Rating

Conga Composer
6.0
servicePath CPQ+

Add comparison