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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Conga Advantage CPQ

    Score8.9 out of 10
    N/AConga CPQ empowers sales, partners, and customers to efficiently configure complex products and services offerings, and provide personalized prices and quotes, utilizing codified product and pricing information - to drive higher win rates and a more pleasurable buying experience. Conga CPQ also helps to maintain a single price book, discounting structure, and quoting structure across all channels. With an API-first approach, configuration, pricing, or quoting…

    $35

    per month per user

    Diligent One Platform

    Score8.3 out of 10
    N/ADiligent One Platform offers a unified solution for Governance, Risk, and Compliance (GRC) management, providing a comprehensive overview of risks and insights in one place.N/A
    Pricing
    Conga Advantage CPQDiligent One Platform
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Conga Advantage CPQDiligent One Platform
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Conga Advantage CPQDiligent One Platform
    Considered Both Products
    Conga
    No answer on this topic
    Diligent Corporation
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    47 Answers
    91%
    Would buy again
    67 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    44 Answers
    93%
    Delivers good value for the price
    52 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    46 Answers
    88%
    Happy with the feature set
    65 Answers
    Lived up to sales and marketing promises
    73%
    Lived up to sales and marketing promises
    24 Answers
    78%
    Lived up to sales and marketing promises
    38 Answers
    Implementation went as expected
    77%
    Implementation went as expected
    27 Answers
    84%
    Implementation went as expected
    48 Answers
    Features
    Conga Advantage CPQDiligent One Platform
    CPQ
    Comparison of CPQ features of Conga Advantage CPQ and Diligent One Platform
    Feature
    Conga Advantage CPQ
    8.6
    65 Ratings
    2% below category average
    Diligent One Platform
    -
    Ratings
    Quote sharing/sending8.860 Ratings00 Ratings
    Product configuration9.260 Ratings00 Ratings
    Configuration options8.960 Ratings00 Ratings
    Pricing rules8.760 Ratings00 Ratings
    Price adjustment9.161 Ratings00 Ratings
    Purchase history and open contracts7.749 Ratings00 Ratings
    Guided selling/Sales portal8.646 Ratings00 Ratings
    CPQ reporting & analytics7.154 Ratings00 Ratings
    CPQ-CRM integration8.657 Ratings00 Ratings
    Attachments to quotes8.955 Ratings00 Ratings
    Order capturing8.931 Ratings00 Ratings
    Governance, Risk & Compliance
    Comparison of Governance, Risk & Compliance features of Conga Advantage CPQ and Diligent One Platform
    Feature
    Conga Advantage CPQ
    -
    Ratings
    Diligent One Platform
    5.3
    52 Ratings
    33% below category average
    Common repository of GRC items00 Ratings6.648 Ratings
    Risk management00 Ratings6.944 Ratings
    Integration with Corporate Performance Management (CPM) systems00 Ratings4.225 Ratings
    GRC policy management00 Ratings4.026 Ratings
    Incident management00 Ratings4.525 Ratings
    Best Alternatives
    Conga Advantage CPQDiligent One Platform
    Small Businesses
    QuoteWerks
    Score9.7 out of 10
    No answers on this topic
    Medium-sized Companies
    QuoteWerks
    Score9.7 out of 10
    No answers on this topic
    Enterprises
    Agentforce Revenue Management
    Score8.6 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Conga Advantage CPQDiligent One Platform
    Likelihood to Recommend
    8.9
    (82 ratings)
    7.9
    (75 ratings)
    Likelihood to Renew
    9.8
    (10 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (3 ratings)
    6.8
    (37 ratings)
    Availability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    6.0
    (4 ratings)
    10.0
    (1 ratings)
    Online Training
    7.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    1.0
    (3 ratings)
    5.8
    (34 ratings)
    User Testimonials
    Conga Advantage CPQDiligent One Platform
    Likelihood to Recommend
    Conga
    It is well suited to providing quick pricing recommendations, allowing those who are quoting to get our agreements out efficiently. Where I find there may be some limitations is around the details that it uses to establish recommendations and the overrides. For example it would be nice to have a way to set overrides for those criteria like length of agreement, etc. and have it apply across the board
    Incentivized
    Read full review
    Diligent Corporation
    Diligent Community is well suited for entities in the public sector who need to comply with the Brown Act. Diligent One Platform is not well suitable for those who are not tech savvy. Board members who are older and do not use the Diligent One Platform frequently, are not comfortable using some of the functionality - such as voting - so it still needs to be done on the back-end.
    Incentivized
    Read full review
    Pros
    Conga
    • The perceived power strength is that it is supposed to contain CPQ, Contract Management, Document generation and template manipulation, and cash/invoice process all in one wrapped package.
    • It was developed on the Force.com platform.
    • They provide multiple releases of their product per year.
    Incentivized
    Read full review
    Diligent Corporation
    • Enhance business compliance by maintaining records and documents for all our processes and reports, which allows us to not worry about training new people in case resources are transferred.
    • We integrated risk assessment tools and business continuity plans, which allowed proactive identification and mitigation of potential business risks.
    • It helped to secure communication channels with confidential discussions and document sharing among team members and leadership.
    Incentivized
    Read full review
    Cons
    Conga
    • Our number one complaint with Conga CPQ has been speed. In my experience, Conga CPQ is extremely slow, especially for large orders.
    • In my opinion, the configuration methods of Conga CPQ are outdated and error-prone. One literally puts configurations into string-based custom settings, including the API field names. This often leads to deployment issues and run-time configuration errors.
    • In my experience, Conga CPQ is everything but simple to develop. You need things like a 12-step pricing callback to support custom pricing.
    • In my experience, Conga CPQ support is not responsive.
    • When it comes time to lock in a renewal contract for Conga CPQ, in my experience, they delay engagement, so you are truly behind the 8 ball when it comes time to decide if you are going to continue with Conga CPQ.
    Incentivized
    Read full review
    Diligent Corporation
    • Communicating new tools and improvement to current tools
    • The product names are confusing, There are different names for similar things
    • The visualization tools are not as good as tools dedicated for that it is not clear when to use one or another
    • the licencing for compliance scripts is complicated especially in countries outside US
    Incentivized
    Read full review
    Likelihood to Renew
    Conga
    The rating is based on several things: 1) Ongoing support requirements being able to be addressed by cross training existing Salesforce administrators 2) Apttus superior corporate vision for the quote to cash space 3) Apttus execution of the corporate vision with automated agents (Max), and Artificial Intelligence/Machine Learning offerings to leverage the investment in Configure Price Quote 4) Apttus corporate health and investment in the product line
    Incentivized
    Read full review
    Diligent Corporation
    No answers on this topic
    Usability
    Conga
    Conga CPQ is a great tool but lacks good support and [a] very limited knowledge base which doesn't include day to day errors which users face, thus leading us to support and take more time in turn. Also cart performance can be improved drastically which will enhance the user experience as the user doesn't have to wait for the pricing.
    Incentivized
    Read full review
    Diligent Corporation
    I give it a 7. It has had a significant impact on the GRC department in terms of efficiency and effectiveness. At the start it took some time to tailor it to our unique business needs and to set up all our requirements. I would say the superpower of the tool is really here, in terms of time saving in report prep and manual testing. We have really used the control self assessment ability to have a strong impact on the business which helped to improve the internal control culture across the business. The dashboarding abilities had limitations for us and we created our own internal dashboards more suited to our operational needs. There is a steep learning curve for the admin roles who manage the system but I assume this will be the case for most of these types of systems. On the opposite side the end user usability is very good and easy to grasp.
    Incentivized
    Read full review
    Reliability and Availability
    Conga
    I have not heard of any issue
    Read full review
    Diligent Corporation
    No answers on this topic
    Support Rating
    Conga
    Tier1/tier 2 support can only handle native functionality. Customizations have to be escalated to developers which aren’t included in the support program.

    I go ahead and copy the people I directly worked with on implementation for assistance. I would rate them an 8 for support assistance.
    Read full review
    Diligent Corporation
    HighBond by Galvanize support has some of the best and fastest support that I have experienced. Though we only contact them through emails, they were quick to provide insightful information about our problems. Whenever we email them about an issue, they would be able to reply in less than an hour, ready and prepared with useful solutions to address the issue.
    Incentivized
    Read full review
    Online Training
    Conga
    We attended 5 hours worth of webinars early on.

    We had to understand how objects worked to figure out how to structure our data.

    I would have liked more in-depth training but it would have been an additional cost
    Read full review
    Diligent Corporation
    No answers on this topic
    Implementation Rating
    Conga
    Be iterative. Take the opportunity to build a catalog based on how Apttus works well. Learn the tool yourself or use an SI. Take the time to build a configuration / pricing migration tool with X-Author for Excel or roll your own. Stick with OOTB Apttus as any customization will cost you every time a new version is released
    Incentivized
    Read full review
    Diligent Corporation
    We’re pretty satisfied with the implementation offering and the reading experiences provided. With our quarterly audits, this tool has made the task much more accessible. The outcome of version control of documents is easy to accomplish, and gathering all the records in one place makes it more accessible.
    Incentivized
    Read full review
    Alternatives Considered
    Conga
    We selected Apttus CPQ over SteelBrick due to the simplicity of SteelBrick's out of the box pricing and ability to customize quoted products. As a global organization with selling a highly configurable products, we felt the ability of Apttus to handle our requirements as standard functionalty rather than a customization was a material difference between the platforms.
    Read full review
    Diligent Corporation
    I'm excited about diligent due to the fact that they provide many tools to support compliance through use of analytics and testing processes. We also use FloQast, for which I'm an advocate for, however I'm not sure they have expanded yet to support analytics and testing. I don't have any further experience with other products
    Incentivized
    Read full review
    Return on Investment
    Conga
    • The ability to generate engineered configurations that is right by construction has reduced the cycle time of the customer engagement. The fact that we are able to guide the process and end up with a validated bill of material reduces the iterations with the customers.
    • As long as the validations rules are correct the generated bill of material is accurate. We are now looking at using Apttus to perform quality checks in our product rules since the tool is able to test different configurations quickly and efficiently.
    • Configuration that use to take weeks and consumed valuable engineering resources has been transformed to become a customer facing application that is simple enough for customer to self-service.
    Read full review
    Diligent Corporation
    • A lot of time and efficiency has been saved for my team as we continue to find different ways to automate tests, continuous monitoring projects, etc. We have been able to shift our focus on enhancement projects that previously had been on the back burner until we had switched to the Diligent One Platform.
    Incentivized
    Read full review
    ScreenShots

    Conga Advantage CPQ Screenshots

    Screenshot of the Product's Capabilities. It can validate any combination of rules & constraints with an unlimited number of configuration attributes​.Screenshot of the interface to model & deploy any pricing structure or strategy​ - pricing intelligence & discounting rules​ and profitability insights ​& margin visibility​.Screenshot of the interface for product & pricing configurations​, for simple and complex products.Screenshot of the quoting interface.

    Diligent One Platform Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshot