Likelihood to Recommend It is well-suited for most of the clients which have trust in digital signatures and want to reduce the turnaround, but there are still some clients which do not prefer digital signatures and prefer printed agreements with wet signatures. Conga uses the latest digital signing legal regulations so this is a customer-to-customer issue.
Read full review It works great for us; we deal with contractors in different parts of the world and it has been perfect for securing e-signatures from them and having a signed contract that both parties have access to. I'm not sure where it would be less appropriate—perhaps when there are significant legal risks or something of that nature, but with the types of transactions we've been dealing with, it's been perfect.
Read full review Pros Salesforce Integration E-signatures Document Tracking Read full review e-Signatures- Businesses are all working online today. Paper contracts are becoming more and more obsolete, so you need a solution that provides online contracts. Price- SignRequest has one of the more attractive price points for businesses. Usability- Our team was able to figure out how to use SignRequest without too much hassle, although some competitors have more intuitive products. Read full review Cons Some businesses still don't consider digital signing of critical documents a legit way. Conga sign still doesn't allow sending of multiple files for signing. There is a slight rendering time we have noticed while the customer opens the document which can be reduced. Read full review I think the "prepare document" screen can be a little more user-friendly A way to keep the documents organized a bit better on the documents screen I would also love a way to keep the contacts organized--or to transfer contacts from our database to the site Read full review Usability I have found it easy to use and self-explanatory from day one. I love how clear and easy it is to use since I am not techy!
Read full review Support Rating Conga's success team was excellent and very responsive.
Read full review Easy to understand supporting documents with a great search feature to easily find the information I need for legal purposes, API connections, how to connect Gmail or G Suite, along with the ability to send a message to them. They don't seem to have an online chat feature or a call option, but that's why it's so inexpensive. Since it's already easy to use, it takes less time to find out information.
Read full review Alternatives Considered Conga Sign is much more affordable than
DocuSign for our organization and we are using Conga Composer already to create documents. We found that the integration between Conga Composer and Conga Sign was easier to use and we have a nice discount from Conga due to us adopting several of their products.
DocuSign for the price point didn't make sense to us and it has less write-back functionality with
Salesforce .
Read full review Adobe
Acrobat left me frustrated and annoyed. I was wasting hours each week trying to upload contracts and agreements and customize them for each client. It never sent right and ended up being more frustrating for us and our clients in the end. So I tested some other tools before coming across SignRequest in a Google search. I started with their free plan which offered so much for a small business owner. As our business grew, we upgraded and haven't looked back. From day one I've never had an issue with this tool and recommend it to anyone looking for an online easy to use software to manage signing documents and contracts
Read full review Return on Investment Minimized or eliminated legal issues due to unsigned contracts. Customer know exactly what they are getting. Read full review Positive impact - able to complete onboarding process electronically rather than ask new employees to complete documents and scan them back Negative impact - have heard from several employees that the UI makes it tedious to complete documents that have a lot of fields Read full review ScreenShots