Connecteam vs. When I Work

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Connecteam
Score 8.4 out of 10
Small Businesses (1-50 employees)
Connecteam is a solution that enables users to engage and manage non-desk employees with a mobile app. Connecteam's mobile-first platform aims to help improve communication, enhance daily processes and save time. Connecteam boasts users among over 12,000 companies, by more than 100,000 employees worldwide. A subscription starts at $29/month for up to 30 users, and is available via a 14-day trial.
$29
per month for the first 30 users
When I Work
Score 9.0 out of 10
N/A
When I Work is a way for businesses to schedule, track time and attendance, and communicate with their hourly employees. The schedule and time clock is placed in every employee's pocket with When I Work's iOS and Android apps. It can be used to keep track of time off, employee availability, and manage shift swaps with a few clicks. When I Work integrates with payroll providers to streamline the process and avoid human error.
$2.50
per month per user
Pricing
ConnecteamWhen I Work
Editions & Modules
Small Business
$0
Up to 10 users. Everything a small business needs.
Basic
$29
per month Fixed price for the first 30 users
Advanced
$49
per month Fixed price for the first 30 users
Expert
$99
per month Fixed price for the first 30 users
Enterprise
Custom
For 200 users and up. Please contact sales for a quote.
Essentials
$2.50
per month per user
Essentials + Attendance
$4
per month per user
Pro
$5
per month per user
Pro + Attendance
$7
per month per user
Premium
$8
per month per user
Premium + Attendance
$10
per month per user
Offerings
Pricing Offerings
ConnecteamWhen I Work
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsConnecteam offers different pricing plans for users to choose from:   Basic > $29/month (billed annually) or $35/month (billed monthly); Advanced > $49/month (billed annually) or $59/month (billed monthly); Expert > $99/month (billed annually) or $119/month (billed monthly).   All plans support up to 200 users. For more than 200 users there is an Enterprise plan with custom pricing to be quoted by a sales representative.
More Pricing Information
Community Pulse
ConnecteamWhen I Work
Top Pros

No answers on this topic

Top Cons

No answers on this topic

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ConnecteamWhen I Work
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User Ratings
ConnecteamWhen I Work
Likelihood to Recommend
10.0
(1 ratings)
10.0
(25 ratings)
Likelihood to Renew
10.0
(1 ratings)
10.0
(1 ratings)
Usability
10.0
(1 ratings)
9.0
(1 ratings)
Support Rating
-
(0 ratings)
8.7
(19 ratings)
Implementation Rating
10.0
(1 ratings)
8.0
(1 ratings)
User Testimonials
ConnecteamWhen I Work
Likelihood to Recommend
Connecteam
I have actually recommended this platform 3 times to fellow contractors and one farmer within the last month. It is easy to set up and intuitive for employees. Our team begged us to keep in after our initial trial and requested we never return to paper time cards. Once you approve time cards it is so easy to run your payroll report and do payroll
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When I Work
I recommend When I Work to those companies that are looking for a way to manage work schedules and want to increase the productivity of all employees. This is an important platform that would bring excellent results to small, medium and large companies. This is a constant monitoring system which allows employees to complete their tasks in the indicated time, When I Work sends automated alerts when an employee is not complying with their tasks and this allows us to know exactly the productivity we are having in each one of the sectors. It is an excellent platform for planning and administration of working hours, it has a very easy-to-use UI that allows schedules to be easily managed. Without a doubt, When I Work would be a perfect implementation for any sector or company, since it has a lot of potential to collect exact data on compliance with working hours.
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Pros
Connecteam
  • Daily team productivity with time clock feature
  • Easy of running weekly payroll reports
  • Employees to manage and own their time before being approved for payroll
  • Easy to add absences and PTO
  • Free until you need more than 10 users
  • It is great that you can tell where your employees are logging in from ie the office, home or in the field
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When I Work
  • When I Work allowed me to color-code each employee's schedule.
  • When I Work allowed me to show who was "off" during what time of day. This was essential for morale, as our event included 16-18 hour days, and I wanted to show that everyone had down time each day.
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Cons
Connecteam
  • Adding the ability for employee to be able to set up their own reminders would be beneficial for those that seem to forget to clock in or out
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When I Work
  • You cannot view inactive employees on the app.
  • When pulling up the schedule on the app, it defaults to Tuesday when the screen is done loading.
  • If you pull up an individual's schedule it removes your default settings. For example, I have mine set to just my store, but if I need to see an employee's schedule it resets those defaults. You're always looking at the last schedule you pulled up.
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Likelihood to Renew
Connecteam
Our team like the product and uses it so there is no reason to change. It works, it is easy, saves us time and headaches
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When I Work
It's a powerful tool for employee management and intuitive to use.
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Usability
Connecteam
My team is not tech savvy and they were able to implement immediately without issues. Even new team members after a brief education on what app to download they get it
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When I Work
While it's one of the better apps, my only complaint is the icon layout of the dash; mouseover sometimes doesn't work for my system.
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Support Rating
Connecteam
No answers on this topic
When I Work
Every time I contact When I Work staff with an issue, someone is there with a quick solution to my problem. I love the chat feature. I can continue to work on other things while the When I Work representative assists me.
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Implementation Rating
Connecteam
It's easy don't stress just do it
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When I Work
Make certain your team knows how to turn off alerts and utilise the system.
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Alternatives Considered
Connecteam
We looked at Homebase and talked to a few organizations that were using it but after reviewing the features and easy of implementation Connecteam won
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When I Work
When I Work seemed a bit easier to implement for our team and employees. When I Work had all the things we needed without a lot of the bells and whistles that we wouldn't really utilize. When I Work was also a bit more affordable for our budget. Overall, it was the better choice.
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Return on Investment
Connecteam
  • Before Connecteam I hated "Payroll Mondays" because it took a few hours to do everyone's time and upload it for the accountant. Now it takes maybe 15 mintues to do the entire process. I feel like it is more accurate and definitely less time-consuming - saving me money in the long run.
  • Connecteam has also allowed for quick glance time management to reduce overtime. Having accurate info allowing us to redeploy team members as needed and get other off the clock sooner. Or if we are having OT it is not a surprise - we can plan for it
  • Our accountant has love the reporting and has even recommended it to other small business because it provides all the info needed.
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When I Work
  • Has cut down on the time I spend scheduling.
  • Makes estimating payroll simple.
  • Is convenient for staff to use because they can utilize it on their own device.
  • Allows for messaging as well, which helps get the word out about numerous things, not just scheduling issues.
Read full review
ScreenShots

Connecteam Screenshots

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