ConnectWise Cloud Backup vs. Keepit

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ConnectWise Cloud Backup
Score 8.8 out of 10
N/A
SkyKick is a cloud migration solution, from ConnectWise since the late 2024 acquistion. It features cloud backup and cloud management features for control of customer access to cloud resources.
$200
per month for MSPs
Keepit
Score 9.3 out of 10
N/A
The Keepit platform, from the company of the same name in Copenhagen, is a solution that protects cloud data, boasting simple deployment and restore options that enable users to recover historic data. The Keepit platform supports any Cloud Workload and offers full retention on the user's terms from one year to eternity. It features indexing and search to ensure users have a complete view of data. The solution features supports Microsoft Office 365, Dynamics 365, Google Workspace, and…N/A
Pricing
ConnectWise Cloud BackupKeepit
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ConnectWise Cloud BackupKeepit
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ConnectWise Cloud BackupKeepit
Features
ConnectWise Cloud BackupKeepit
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
ConnectWise Cloud Backup
-
Ratings
Keepit
8.3
29 Ratings
4% below category average
Management dashboard00 Ratings8.229 Ratings
Retention options00 Ratings8.728 Ratings
Encryption00 Ratings8.026 Ratings
Enterprise Backup
Comparison of Enterprise Backup features of Product A and Product B
ConnectWise Cloud Backup
-
Ratings
Keepit
7.9
24 Ratings
1% below category average
Operational reporting and analytics00 Ratings7.621 Ratings
Malware protection00 Ratings8.116 Ratings
Ransomware Recovery00 Ratings8.116 Ratings
SaaS Backup
Comparison of SaaS Backup features of Product A and Product B
ConnectWise Cloud Backup
-
Ratings
Keepit
8.4
35 Ratings
3% below category average
SaaS Product Integration00 Ratings8.732 Ratings
Multiple Data Restoration Options00 Ratings8.435 Ratings
Data Auditing and Search00 Ratings8.233 Ratings
Data Storage in the Cloud or On-Premises00 Ratings8.527 Ratings
Best Alternatives
ConnectWise Cloud BackupKeepit
Small Businesses
VMware Cloud Director
VMware Cloud Director
Score 8.6 out of 10
Cove Data Protection
Cove Data Protection
Score 9.7 out of 10
Medium-sized Companies
IBM Cloud for VMware Solutions
IBM Cloud for VMware Solutions
Score 7.8 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.6 out of 10
Enterprises
VMware Cloud Director
VMware Cloud Director
Score 8.6 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ConnectWise Cloud BackupKeepit
Likelihood to Recommend
8.9
(2 ratings)
8.6
(56 ratings)
Likelihood to Renew
-
(0 ratings)
8.9
(6 ratings)
Usability
-
(0 ratings)
8.7
(5 ratings)
Support Rating
9.0
(1 ratings)
9.3
(4 ratings)
Implementation Rating
-
(0 ratings)
8.8
(4 ratings)
User Testimonials
ConnectWise Cloud BackupKeepit
Likelihood to Recommend
ConnectWise
SkyKick does a great job on migrations to Office 365. Their technicians are very helpful in planning the whole process, and the tool itself is quite reliable and resilient. Their cloud backup works OK but it does not provide the most friendly or fastest recovery. It also sits on the expensive side as they charge separately for Exchange and Onedrive/Sharepoint backups.
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Keepit
The ability to restore within minutes is beneficial and helps productivity; no longer spend hours restoring from tapes. They can show a new start to the interface and portal, and within minutes, they know how to navigate and restore if required. It is very user friendly and easy for understand and navigate.
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Pros
ConnectWise
  • Customer Interface for Backups
  • Migration support team
  • Comprehensive backup suite
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Keepit
  • Cross tenant restores, allows you to migrate mailboxes from one tenant to another.
  • Being able to backup multiple tenants/platforms from a single interface is awesome.
  • The setup and ongoing maintenance is great, articles on how to setup security and gain access to data in a secure way is also a great feature
  • The interface is very intuitive and easy to navigate, it hides an awful lot of power
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Cons
ConnectWise
  • Response time and [ease] to get hold of
  • Integration with 3rd party apps for billing
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Keepit
  • Providing more information on an ongoing restore job. Once you begin a restore or a data import, it seems to be impossible to see which user account that job is tied to.
  • Its job percentages seem to be drastically inaccurate. It will say a job is 76% complete even though it has only restored 484MB of 8GB - but this is just a little annoying and not a real problem.
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Likelihood to Renew
ConnectWise
No answers on this topic
Keepit
until now, we are not planning to change to another product. the Office365 new inbuild data backup does not reach the capability of keepit so far.
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Usability
ConnectWise
No answers on this topic
Keepit
Such a simple solution to use. User friendly, intuitive, processes can be completed in minutes instead of hours with restoring from tape, and requesting the return of tapes from the off site location, thus saving many hours and cost of storage. Also gives the end user a better experience as files can be restored almost immediately.
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Support Rating
ConnectWise
Responsive, technically capable, and friendly. Ive always had a good experience working with SkyKick su[[ort.
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Keepit
Support helped us to set up SSO and MFA with our Azure AD Accounts. Once when the backup was failing, they could help us to investigate the reason and find a stale account that was preventing the backup. They are really concerned that the backup works and not only want to close the ticket like other support hotlines.
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Implementation Rating
ConnectWise
No answers on this topic
Keepit
very easy and fast implementation
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Alternatives Considered
ConnectWise
For migration purposes, we have chosen SkyKick over and over again. Their tool just works and does a great job with multiple different sources. Their support team is awesome albeit could be somewhat faster sometimes. Regarding cloud backup, it seems like that space is quite commoditized as every vendor offers the same. SkyKick does have some good promotions on migration costs when signing up for cloud backups as well which makes them more competitive than other vendors.
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Keepit
We previously used Veeam to backup data from O365 to local servers. We had other SaaS platforms we needed to include and move from local to cloud backups. While Veeam does have multiple cloud options but compared with Keepit it was overly complicated and less cost effective. Keepit was a no-brainer in terms of simplicity and having a single 360 dashboard.
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Return on Investment
ConnectWise
  • Profitable migration business
  • Profitable backup solution
  • Delivers peace of mind to clients and improves our brand as trusted cloud vendor
Read full review
Keepit
  • We don't need a lot of time setting up backups or monitoring them. Very time-efficient.
  • The restoration of data is very fast, so in the case of data loss, employees get their data back very fast.
  • It minimizes the risk of losing important data.
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ScreenShots

Keepit Screenshots

Screenshot of Login screenScreenshot of Connectors PageScreenshot of Configuration Pop Up for MicrosoftScreenshot of Job MonitorScreenshot of Restore Pop Up