What users are saying about
Constant Contact
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
716 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.1 out of 100
Based on 716 reviews and ratings
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 4 out of 100
Based on 9 reviews and ratings
Feature Set Ratings
- Constant Contact ranks higher in 2 feature sets: Email & Online Marketing, Reporting & Analytics
Email & Online Marketing

7.7
Constant Contact
77%

2.0
JangoMail
20%
Constant Contact ranks higher in 9/9 features
Constant Contact ranks higher in 9/9 features
WYSIWYG email editor

7.8
78%
82 Ratings

N/A
0 Ratings
Dynamic content

7.6
76%
82 Ratings

N/A
0 Ratings
Ability to test dynamic content

7.5
75%
81 Ratings

N/A
0 Ratings
Landing pages

7.6
76%
56 Ratings

N/A
0 Ratings
A/B testing

7.4
74%
52 Ratings

N/A
0 Ratings
Mobile optimization

8.0
80%
85 Ratings

N/A
0 Ratings
Email deliverability reporting

8.6
86%
135 Ratings

3.0
30%
2 Ratings
List management

8.4
84%
90 Ratings

1.0
10%
1 Rating
Triggered drip sequences

6.7
67%
47 Ratings

N/A
0 Ratings
Reporting & Analytics

7.8
Constant Contact
78%

1.0
JangoMail
10%
Constant Contact ranks higher in 3/3 features
Constant Contact ranks higher in 3/3 features
Dashboards

7.8
78%
87 Ratings

1.0
10%
1 Rating
Standard reports

8.2
82%
87 Ratings

1.0
10%
1 Rating
Custom reports

7.5
75%
58 Ratings

N/A
0 Ratings
Pre-Send Testing

8.1
Constant Contact
81%

JangoMail
Feature Set Not Supported
N/A
Constant Contact ranks higher in 8/8 features
Constant Contact ranks higher in 8/8 features
URL Validation

8.4
84%
31 Ratings

N/A
0 Ratings
Link Tracking

8.0
80%
34 Ratings

N/A
0 Ratings
Image Validation

8.2
82%
31 Ratings

N/A
0 Ratings
Inbox Display

8.0
80%
34 Ratings

N/A
0 Ratings
Email Accessibility Tools

8.0
80%
28 Ratings

N/A
0 Ratings
Spelling and Grammar Check

7.8
78%
31 Ratings

N/A
0 Ratings
Spam Testing

7.8
78%
26 Ratings

N/A
0 Ratings
Email Previews

8.6
86%
40 Ratings

N/A
0 Ratings
Attribute Ratings
- Constant Contact is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew
Likelihood to Recommend

8.3
Constant Contact
83%
106 Ratings

1.0
JangoMail
10%
4 Ratings
Likelihood to Renew

9.0
Constant Contact
90%
21 Ratings

8.5
JangoMail
85%
3 Ratings
Usability

10.0
Constant Contact
100%
9 Ratings

JangoMail
N/A
0 Ratings
Availability

9.0
Constant Contact
90%
4 Ratings

JangoMail
N/A
0 Ratings
Performance

10.0
Constant Contact
100%
4 Ratings

JangoMail
N/A
0 Ratings
Support Rating

10.0
Constant Contact
100%
17 Ratings

JangoMail
N/A
0 Ratings
Online Training

10.0
Constant Contact
100%
1 Rating

JangoMail
N/A
0 Ratings
Implementation Rating

10.0
Constant Contact
100%
9 Ratings

JangoMail
N/A
0 Ratings
Product Scalability

10.0
Constant Contact
100%
1 Rating

JangoMail
N/A
0 Ratings
Likelihood to Recommend
Constant Contact
Constant Contact is great when trying to target specific market segments. We typically like to segment our master list by region, but also have product segments, as well. They do provide pre-made segments to start you off too.We don't usually use their email builder, we find others to be more flexible, intuitive, and have more variety. We do prefer emailing from Constant Contact, however.

Verified User
Employee in Marketing
Oil & Energy Company, 51-200 employeesJangoMail
JangoMail is only appropriate if you are looking for a cheap emailer. It should not be used as a marketing automation tool, as it is only an email platform. You should look for a marketing email platform that allows you to create better looking emails and manage your contacts. There are way better tools out there.
Director of Product Marketing
Business Intelligence AdvisorsFinancial Services, 11-50 employees
Pros
Constant Contact
- You can accomplish quite a bit using the drag and drop interface, so there is less custom HTML required.
- Easy to use for folks who are not tech savvy.
- Very quick upload speed for contact lists when compared with other email marketing vendors.
- Easy to customize contact lists.
- Displays much more consistently across different email clients when compared with other email marketing vendors.

Verified User
Analyst in Marketing
Insurance Company, 501-1000 employeesJangoMail
- As the world has more and more devices such as smart phones, ipads, androids, desktop and mobile phones there is a need to have the email message scaled to each device and be responsive in the delivery of each email to each device - JangoMail delivers.
- I choose JangoMail for their transparent HTML interface to create the emails and responsive email delivery.
- JangoMail offered a free trial, and I was impressed, and purchased.
Call A Graphic Artist, owner
Call A Graphic ArtistPrinting, 1-10 employees
Cons
Constant Contact
- The interface is definitely a bit difficult to use and it takes some getting used to.
- More customization and exporting of html would be awesome.
- They could expand on features that other email marketing software has such as tying in with social media, more flows, etc.

Verified User
Strategist in Marketing
Marketing & Advertising Company, 11-50 employeesJangoMail
- Had issues in using NoSQL DB integration.
- APIs are little complicated to understand at first.
- Better documentation and video tutorials are needed.
Web Site Intern
eHarmony.comComputer & Network Security, 51-200 employees
Pricing Details
Constant Contact
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$9.99 per month
Constant Contact Editions & Modules
Edition
Core | $9.991 |
---|---|
Plus | $45.001 |
- per month
Additional Pricing Details
—JangoMail
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$25 per month
JangoMail Editions & Modules
Edition
Spark | $90.001 |
---|---|
Pro | $120.001 |
- per month
Additional Pricing Details
—Likelihood to Renew
Constant Contact
Constant Contact 9.0
Based on 21 answers
There is no doubt that we are going to renew Constant Contact. We have not just invested a lot of time in learning and creating a great looking product but we have developed a strong database of information that allows us to track how we are doing for each newsletter. This supports our goals of creating products that residents desire and are excited to receive.
Multimedia Communications Supervisor
Virginia Beach City GovernmentGovernment Administration, 5001-10,000 employees
JangoMail
JangoMail 8.5
Based on 3 answers
We are happy with our results with JangoMail and will continue to use them in our marketing efforts.
Marketing Manager
DISCUS Software CompanyMarketing and Advertising, 11-50 employees
Usability
Constant Contact
Constant Contact 10.0
Based on 9 answers
There is always room for improvement. I don't know how they test their systems, but they should invite not-so computer savvy people to test it. If I, as an expert have problems, they need to think like the technophobe. Since I've used Constant Contact in the past as part of my former employment, I have not viewed any of the tutorials and just jumped in to work on my client's newsletter. With that said, I found some areas easy and some a bit cumbersome
Owner, Consultant
AZ Social Media WizInternet, Myself Only
JangoMail
No score
No answers yet
No answers on this topic
Reliability and Availability
Constant Contact
Constant Contact 9.0
Based on 4 answers
No major problems in sending out the email campaigns and accessing the analytics

Verified User
Manager in Research & Development
Public Policy Company, 11-50 employeesJangoMail
No score
No answers yet
No answers on this topic
Performance
Constant Contact
Constant Contact 10.0
Based on 4 answers
The system seemed quite slow sometimes. Specifically, there was sometimes a delay in sends if it was during a high traffic period. There were time-outs when uploading new code for an email, and a lag in reporting analytics which was sometimes as long as 72 hours

Verified User
Employee in Marketing
Retail Company, 51-200 employeesJangoMail
No score
No answers yet
No answers on this topic
Support Rating
Constant Contact
Constant Contact 10.0
Based on 17 answers
I think the overall support for Constant Contact has always been incredible; I have nothing negative to say. Our customer support representative was attentive, easy to understand, and very knowledgeable. I never felt like I wasn't a priority of his and my issues, while very small, were fixed in a very short time frame.

Verified User
Administrative Assistant in Marketing
Real Estate Company, 51-200 employeesJangoMail
No score
No answers yet
No answers on this topic
Implementation Rating
Constant Contact
Constant Contact 10.0
Based on 9 answers
Implementation is very easy for someone who wants to send out the “batch and blast” type newsletters. If you want to use their templates with no customizations, the product works fine. However, the more customizations you get into involving link color, etc, that’s where things can get tricky for someone who may not be familiar with coding

Verified User
Employee in Marketing
Retail Company, 51-200 employeesJangoMail
No score
No answers yet
No answers on this topic
Alternatives Considered
Constant Contact
We tried Mailchimp. We could send messages to larger groups for free with Constant Contact. And we simply found more people read the emails and responded more frequently when we used Constant Contact. I think it's because it didn't feel as much like a marketing tool as when we contacted them with Mailchimp.

Verified User
Contributor in Other
Religious Institutions Company, 10,001+ employeesJangoMail
I inherited JangoMail. I would never have chosen it as a marketing tool. It is so primitive when you compare it to any of the other marketing email platforms. You need to be able to easily create good looking emails and send to various lists created within the platform
Director of Product Marketing
Business Intelligence AdvisorsFinancial Services, 11-50 employees
Scalability
Constant Contact
Constant Contact 10.0
Based on 1 answer
Very reliable in sending email campaigns and controlling the recipients so that no contact is sent the same email more than once, even if they are on a resent list

Verified User
Manager in Research & Development
Public Policy Company, 11-50 employeesJangoMail
No score
No answers yet
No answers on this topic
Return on Investment
Constant Contact
- Good email marketing option that we need to expand on
- We have not had a strong determinable ROI, but we do not always know if a donation resulted from an email
- Very affordable and we plan in keeping it as a resource
Director of Development
Health Care Center for the HomelessHospital & Health Care, 51-200 employees
JangoMail
- I use it for lead conversions, and it has been a positive experience.
Call A Graphic Artist, owner
Call A Graphic ArtistPrinting, 1-10 employees