What users are saying about
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585 Ratings
19 Ratings

Constant Contact

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585 Ratings
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Score 7.9 out of 100
19 Ratings
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Score 9.6 out of 100

Likelihood to Recommend

Constant Contact

It’s best suited when you are not in a position with your business, industry or budget to implement a fully integrated and industry-leading CRM and email marketing platform as this is an ideal setup. For example, a fully integrated Hubspot or Salesforce tech stack. For many businesses this type of high cost, sophisticated system is not realistic and in these cases, Constant Contact is superior for managing all email strategies or in our case, just a portion of them. For us, we handle drip content or interest-based remarketing through our CRM but use Constant Contact for all other email strategies because of its ease of use and low cost. It’s also exceptional as a low-cost email database management solution where you can’t daily centralize, protect and maintain (unsubscribes, dead contacts, etc) your email contact database.
Thomas Pittman | TrustRadius Reviewer

SignUpGenius

It's definitely more useful for one of the following: 1) a single event where people can sign up for different jobs and time slots to volunteer or work, or 2) a continuous calendar of signups for things like intake meetings, routine overtime tasks workers can opt to work, etc. If you only need a couple of people per week to be able to sign up for something, it's probably not worth the set up and short but routine maintenance of adding and deleting dates and times for purpose #2 above
Becca Guler | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Constant Contact
7.8
SignUpGenius
WYSIWYG email editor
Constant Contact
7.7
SignUpGenius
Dynamic content
Constant Contact
7.7
SignUpGenius
Ability to test dynamic content
Constant Contact
7.6
SignUpGenius
Landing pages
Constant Contact
8.1
SignUpGenius
A/B testing
Constant Contact
6.9
SignUpGenius
Mobile optimization
Constant Contact
8.2
SignUpGenius
Email deliverability reporting
Constant Contact
8.7
SignUpGenius
List management
Constant Contact
8.5
SignUpGenius
Triggered drip sequences
Constant Contact
6.4
SignUpGenius

Reporting & Analytics

Constant Contact
7.8
SignUpGenius
Dashboards
Constant Contact
7.5
SignUpGenius
Standard reports
Constant Contact
8.3
SignUpGenius
Custom reports
Constant Contact
7.8
SignUpGenius

Pre-Send Testing

Constant Contact
8.4
SignUpGenius
URL Validation
Constant Contact
9.3
SignUpGenius
Link Tracking
Constant Contact
8.1
SignUpGenius
Image Validation
Constant Contact
8.2
SignUpGenius
Inbox Display
Constant Contact
8.4
SignUpGenius
Email Accessibility Tools
Constant Contact
8.0
SignUpGenius
Spelling and Grammar Check
Constant Contact
8.6
SignUpGenius
Spam Testing
Constant Contact
7.8
SignUpGenius
Email Previews
Constant Contact
9.0
SignUpGenius

Pros

Constant Contact

  • Importing new emails is extremely fast and easy. This is important because there are times where emails need to be sent out ASAP, so being able to import a new mailing list quickly allows that to happen in a timely manner.
  • Customization of the look and feel of the email. Sending out emails that look the same becomes boring to the recipients, so being able to change the look every time makes it more likely they will engage in the material.
Anonymous | TrustRadius Reviewer

SignUpGenius

  • Customization - you can create fully customized forms with as many or as few fields as you need
  • Sharing - when you're ready to share your SignUp, you can do it via a link or you can upload your contacts into SignUpGenius and email it out through their platform
  • Alerts - if you need to edit your form after you publish it, you can choose to send out alerts to people that have signed up for that shift
Anonymous | TrustRadius Reviewer

Cons

Constant Contact

  • Maybe make a bit more intuitive
  • Have it make suggestions for what you could or should do
  • More storage room for pics, logos, etc. (without additional cost)
  • While I think it is user friendly in general, I need a bit more guidance with options and possibilities
Terri Betts | TrustRadius Reviewer

SignUpGenius

  • I think an area that needs improvement is allowing for more than 5 slots at a time. I would like to see at least 10 offered instead of having to keep adding 5 at a time.
  • Adding additional templates or templates in which you can just change a color selection would be great. Really utilize this for school PTO/Booster Clubs would be beneficial. Cater to them.
  • Allowing for a 'cheaper' price than what you have for the souped up version would be nice as well.
Stacey Pagan | TrustRadius Reviewer

Likelihood to Renew

Constant Contact

Constant Contact 8.0
Based on 19 answers
There is no doubt that we are going to renew Constant Contact. We have not just invested a lot of time in learning and creating a great looking product but we have developed a strong database of information that allows us to track how we are doing for each newsletter. This supports our goals of creating products that residents desire and are excited to receive.
Ty Swartz, CPP, USN Ret. | TrustRadius Reviewer

SignUpGenius

SignUpGenius 9.1
Based on 1 answer
It is a great product that works efficiently for our needs
Gayle Potter, IOM | TrustRadius Reviewer

Usability

Constant Contact

Constant Contact 8.9
Based on 8 answers
There is always room for improvement. I don't know how they test their systems, but they should invite not-so computer savvy people to test it. If I, as an expert have problems, they need to think like the technophobe. Since I've used Constant Contact in the past as part of my former employment, I have not viewed any of the tutorials and just jumped in to work on my client's newsletter. With that said, I found some areas easy and some a bit cumbersome
Giselle Aguiar | TrustRadius Reviewer

SignUpGenius

No score
No answers yet
No answers on this topic

Reliability and Availability

Constant Contact

Constant Contact 9.0
Based on 2 answers
No major problems in sending out the email campaigns and accessing the analytics
Anonymous | TrustRadius Reviewer

SignUpGenius

No score
No answers yet
No answers on this topic

Performance

Constant Contact

Constant Contact 10.0
Based on 2 answers
The system seemed quite slow sometimes. Specifically, there was sometimes a delay in sends if it was during a high traffic period. There were time-outs when uploading new code for an email, and a lag in reporting analytics which was sometimes as long as 72 hours
Anonymous | TrustRadius Reviewer

SignUpGenius

No score
No answers yet
No answers on this topic

Support Rating

Constant Contact

Constant Contact 3.0
Based on 8 answers
I think the overall support for Constant Contact has always been incredible; I have nothing negative to say. Our customer support representative was attentive, easy to understand, and very knowledgeable. I never felt like I wasn't a priority of his and my issues, while very small, were fixed in a very short time frame.
Anonymous | TrustRadius Reviewer

SignUpGenius

SignUpGenius 7.4
Based on 9 answers
I don't have any feedback for support because I have not had to use support (if referring to IT support). If this question is in referral to support from other staff/company, then it has been received well in that sense.
Anonymous | TrustRadius Reviewer

Implementation Rating

Constant Contact

Constant Contact 8.0
Based on 4 answers
Implementation is very easy for someone who wants to send out the “batch and blast” type newsletters. If you want to use their templates with no customizations, the product works fine. However, the more customizations you get into involving link color, etc, that’s where things can get tricky for someone who may not be familiar with coding
Anonymous | TrustRadius Reviewer

SignUpGenius

No score
No answers yet
No answers on this topic

Alternatives Considered

Constant Contact

Marketo does all of the same things but at an enterprise level. Marketo is substantially better than Constant Contact but the price tag is very seriously higher ... by a few zeros. The key components of differentiation would be database management and deliverability. I wouldn't say Marketo's editor is any better or worse than Constant Contact.
James Arnold | TrustRadius Reviewer

SignUpGenius

I know of Eventbrite and how you can use it to promote an event. My event was for families and kids. The event was also free. Eventbrite I could have used for this but it did not have the abilities like SignUpGenius for me to organize and stay in contact with my community and volunteers. Both are free but Eventbrite didn't have the functionality I needed. Also it isn't used in my area of these activities to gather people
Anonymous | TrustRadius Reviewer

Scalability

Constant Contact

Constant Contact 10.0
Based on 1 answer
Very reliable in sending email campaigns and controlling the recipients so that no contact is sent the same email more than once, even if they are on a resent list
Anonymous | TrustRadius Reviewer

SignUpGenius

No score
No answers yet
No answers on this topic

Return on Investment

Constant Contact

  • Every month we send out our newsletter, the phone rings and we gain revenue.
  • For our events, the reminders create signs ups which drive revenue.
  • Our quarterly ecommerce sales drive store sales and keep us top of mind with our clients.
Darcy Knapp, MBA | TrustRadius Reviewer

SignUpGenius

  • Gives you way more time! The site reminds people of what's going on and where to be and what to bring, so you don't have to run around like a crazy person and do all this emailing and calling to make sure people remember.
Isabel Sam | TrustRadius Reviewer

Pricing Details

Constant Contact

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Constant Contact Editions & Modules

Edition
Email$20.001
Email Plus$45.001
Pro$195.001
  1. Per Month
Additional Pricing Details

SignUpGenius

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SignUpGenius Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Constant Contact
7.9
SignUpGenius
9.7

Likelihood to Renew

Constant Contact
8.0
SignUpGenius
9.1

Usability

Constant Contact
8.9
SignUpGenius

Reliability and Availability

Constant Contact
9.0
SignUpGenius

Performance

Constant Contact
10.0
SignUpGenius

Support Rating

Constant Contact
3.0
SignUpGenius
7.4

Online Training

Constant Contact
10.0
SignUpGenius

Implementation Rating

Constant Contact
8.0
SignUpGenius

Scalability

Constant Contact
10.0
SignUpGenius

Add comparison