What users are saying about
1 Rating
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Score 7 out of 100
16 Ratings
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Score 7.2 out of 100

Feature Set Ratings

  • Less Annoying CRM ranks higher in 8 feature sets: Sales Force Automation, Customer Service & Support, Marketing Automation, CRM Project Management, CRM Reporting & Analytics, Customization, Security, Platform

Sales Force Automation

6.3

Contactability

63%
8.8

Less Annoying CRM

88%
Less Annoying CRM ranks higher in 9/9 features

Customer data management / contact management

6.0
60%
1 Rating
10.0
100%
9 Ratings

Workflow management

7.0
70%
1 Rating
10.0
100%
7 Ratings

Territory management

7.0
70%
1 Rating
8.7
87%
3 Ratings

Opportunity management

7.0
70%
1 Rating
10.0
100%
8 Ratings

Integration with email client (e.g., Outlook or Gmail)

6.0
60%
1 Rating
8.8
88%
6 Ratings

Contract management

5.0
50%
1 Rating
7.5
75%
5 Ratings

Quote & order management

6.0
60%
1 Rating
6.9
69%
4 Ratings

Interaction tracking

7.0
70%
1 Rating
10.0
100%
6 Ratings

Channel / partner relationship management

6.0
60%
1 Rating
7.7
77%
4 Ratings

Customer Service & Support

4.3

Contactability

43%
9.4

Less Annoying CRM

94%
Less Annoying CRM ranks higher in 2/3 features

Case management

4.0
40%
1 Rating
8.8
88%
6 Ratings

Call center management

5.0
50%
1 Rating
N/A
0 Ratings

Help desk management

4.0
40%
1 Rating
10.0
100%
7 Ratings

Marketing Automation

6.0

Contactability

60%
8.5

Less Annoying CRM

85%
Less Annoying CRM ranks higher in 2/2 features

Lead management

6.0
60%
1 Rating
8.9
89%
6 Ratings

Email marketing

6.0
60%
1 Rating
8.1
81%
5 Ratings

CRM Project Management

6.7

Contactability

67%
8.3

Less Annoying CRM

83%
Less Annoying CRM ranks higher in 2/3 features

Task management

6.0
60%
1 Rating
8.8
88%
8 Ratings

Billing and invoicing management

7.0
70%
1 Rating
N/A
0 Ratings

Reporting

7.0
70%
1 Rating
7.8
78%
5 Ratings

CRM Reporting & Analytics

6.3

Contactability

63%
7.5

Less Annoying CRM

75%
Less Annoying CRM ranks higher in 3/3 features

Forecasting

6.0
60%
1 Rating
7.4
74%
4 Ratings

Pipeline visualization

7.0
70%
1 Rating
8.3
83%
5 Ratings

Customizable reports

6.0
60%
1 Rating
6.8
68%
4 Ratings

Customization

7.0

Contactability

70%
9.1

Less Annoying CRM

91%
Less Annoying CRM ranks higher in 3/4 features

Custom fields

7.0
70%
1 Rating
10.0
100%
8 Ratings

Custom objects

8.0
80%
1 Rating
N/A
0 Ratings

Scripting environment

6.0
60%
1 Rating
8.1
81%
2 Ratings

API for custom integration

N/A
0 Ratings
9.1
91%
1 Rating

Security

6.5

Contactability

65%
8.2

Less Annoying CRM

82%
Contactability ranks higher in 1/2 features

Single sign-on capability

7.0
70%
1 Rating
N/A
0 Ratings

Role-based user permissions

6.0
60%
1 Rating
8.2
82%
5 Ratings

Social CRM

7.0

Contactability

70%

Less Annoying CRM

Feature Set Not Supported
N/A
Contactability ranks higher in 2/2 features

Social data

6.0
60%
1 Rating
N/A
0 Ratings

Social engagement

8.0
80%
1 Rating
N/A
0 Ratings

Integrations with 3rd-party Software

7.0

Contactability

70%

Less Annoying CRM

Feature Set Not Supported
N/A
Contactability ranks higher in 2/2 features

Marketing automation

6.0
60%
1 Rating
N/A
0 Ratings

Compensation management

8.0
80%
1 Rating
N/A
0 Ratings

Platform

6.0

Contactability

60%
8.5

Less Annoying CRM

85%
Less Annoying CRM ranks higher in 1/1 features

Mobile access

6.0
60%
1 Rating
8.5
85%
6 Ratings

Attribute Ratings

  • Less Annoying CRM is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.0

Contactability

70%
1 Rating
10.0

Less Annoying CRM

100%
9 Ratings

Support Rating

Contactability

N/A
0 Ratings
9.1

Less Annoying CRM

91%
2 Ratings

Likelihood to Recommend

Contactability

Contactability is really good for teams that are trying to branch out to an untapped market space. Especially those that are trying to disrupt the health insurance scene. This helps them get their foot in the door in the area and their name out in the community. The customer service representatives could be more responsive.
Anonymous | TrustRadius Reviewer

Less Annoying CRM

My needs are to deal with a contact base of several hundred. These are everything from hot prospects, buying customers, lost causes, wishful thinking contacts, manufacturing sources of several different types, and candidates for my shop network. This CRM is well suited to organizing these into appropriate categories, permitting sorting by any number of factors, and keeping track of all contacts in addition to providing a very easy to use future contact scheduling system.I don't know how well it would fit a very complex organization, but that's not my requirement. I used Salesforce for some time, and got lost with all the various menus and features I did not need. Less Annoying CRM is exactly what I need and am very pleased with my decision to use it.
Charles Harte | TrustRadius Reviewer

Pros

Contactability

  • The software reporting system is really clean and works well and they are good at sending you leads.
  • Their customer service is also willing to work with you and they really tried to help me improve our ROI.
  • Since using Contactability our workflow is changing. We now only pick up the phone when someone is interested in our services. The prescreening is all handled and we have control over the flow, what is said. Even when we're out of the office we can log in from anywhere and see what's happening with our leads and those missed calls get scheduled for us automatically.
Anonymous | TrustRadius Reviewer

Less Annoying CRM

  • The customization is the key that allows this CRM to help us be successful.
  • Organization is easy and it keeps us on task.
  • We don't miss a beat anymore! With daily reminders, it is easy to see what we must do each day.
  • With two of us working simultaneously on multiple projects, LACRM makes it so we can keep up with each other with constantly emailing back and forth.
Jenny Steadman | TrustRadius Reviewer

Cons

Contactability

  • Call the toll-free customer service number and you are transferred to a blank voicemail, with an electronic repeat of the phone number.
  • The software training videos were confusing to non technical users.
  • We encountered bugs with the use of Windows 10. Some of the futures were bugged.
Anonymous | TrustRadius Reviewer

Less Annoying CRM

  • I would love to see more options for integration. EmailMeForm is a big one I'd love to see.
  • Would love to be able to remove things like pipelines to fully customize things. Also, would love to see the ability to have a program within LACRM that works somewhat like Quickbooks where you can enter in payment information and it goes to a form/file to keep track of payments too.
Kira Solomon | TrustRadius Reviewer

Pricing Details

Contactability

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$149 per month

Contactability Editions & Modules

Additional Pricing Details

Less Annoying CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$10 per user, per month

Less Annoying CRM Editions & Modules

Edition
Always$101
  1. per user, per month
Additional Pricing Details
The system is $10 per user per month. No hidden costs or fees, or paying unused functionality. No long-term contracts. The first 30 days with the product are free, and the vendor won’t ask for payment information until that trial period ends.

Support Rating

Contactability

No score
No answers yet
No answers on this topic

Less Annoying CRM

Less Annoying CRM 9.1
Based on 2 answers
Simply outstanding! I am a very experienced customer service professional and I have not seen a company with their act so together in a long time!
Ray Lévesque, MA | TrustRadius Reviewer

Alternatives Considered

Contactability

Contactability does a pretty decent job as it is very user-friendly and puts us in contact with our prospective clients. What they could improve on that Insightly does well is training and support. This could be due to the size of the company or their prioritization of resources. Overall we enjoyed Contactability better than Insightly.
Anonymous | TrustRadius Reviewer

Less Annoying CRM

There is simply no comparison. Quickbooks Lead Center is very limited in its ability to produce reports or even use a follow-up spreadsheet. In QuickBooks Lead Center your follow-up consists of a report that doesn't show any notes, must be clicked on one by one and when printed only prints the name of the lead (no notes, dates etc.) With Less Annoying CRM you can customize reports, print them easily and have useful information right at your finger tips. Absolutely the best decision we made to increase our ROI.
Paula Darnell | TrustRadius Reviewer

Return on Investment

Contactability

  • We got our people to become more open minded in trying new software and exploring options for automation.
  • Users got discouraged when the software did not work as it was supposed to and customer service was not there too help.
  • Once used correctly, we did have a large increase in the number of new clients that our office handled.
Anonymous | TrustRadius Reviewer

Less Annoying CRM

  • It is very affordable, we hardly notice this invoice each month, but it has helped us grow our business year after year by keeping track of all of our clients and prospect info, we never miss a follow up anymore.
Matt McCray | TrustRadius Reviewer

Screenshots

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