Contactability vs. Less Annoying CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Contactability
Score 7.0 out of 10
N/A
Contactability is a multi-channel marketing platform which automates the lead conversion process.
$149
per month
Less Annoying CRM
Score 8.7 out of 10
N/A
Less Annoying CRM is a customer relationship management (CRM) solution built specifically for small businesses to help clients manage contacts and track leads.
$15
per month per user
Pricing
ContactabilityLess Annoying CRM
Editions & Modules
No answers on this topic
Always
$15
per month per user
Offerings
Pricing Offerings
ContactabilityLess Annoying CRM
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsThe system is $15 per user per month. No hidden costs or fees, or paying unused functionality. No long-term contracts. The first 30 days with the product are free, and the vendor won’t ask for payment information until that trial period ends.
More Pricing Information
Community Pulse
ContactabilityLess Annoying CRM
Top Pros
Top Cons
Features
ContactabilityLess Annoying CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Contactability
6.3
1 Ratings
20% below category average
Less Annoying CRM
8.3
42 Ratings
8% above category average
Customer data management / contact management6.01 Ratings9.941 Ratings
Workflow management7.01 Ratings9.934 Ratings
Territory management7.01 Ratings7.618 Ratings
Opportunity management7.01 Ratings8.232 Ratings
Integration with email client (e.g., Outlook or Gmail)6.01 Ratings8.236 Ratings
Contract management5.01 Ratings7.417 Ratings
Quote & order management6.01 Ratings6.113 Ratings
Interaction tracking7.01 Ratings9.928 Ratings
Channel / partner relationship management6.01 Ratings7.015 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Contactability
4.3
1 Ratings
54% below category average
Less Annoying CRM
9.5
35 Ratings
24% above category average
Case management4.01 Ratings9.030 Ratings
Call center management5.01 Ratings00 Ratings
Help desk management4.01 Ratings9.932 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Contactability
6.0
1 Ratings
23% below category average
Less Annoying CRM
7.6
26 Ratings
1% above category average
Lead management6.01 Ratings8.425 Ratings
Email marketing6.01 Ratings6.715 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Contactability
6.7
1 Ratings
12% below category average
Less Annoying CRM
9.9
34 Ratings
26% above category average
Task management6.01 Ratings9.933 Ratings
Billing and invoicing management7.01 Ratings00 Ratings
Reporting7.01 Ratings9.924 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Contactability
6.3
1 Ratings
19% below category average
Less Annoying CRM
7.8
24 Ratings
3% above category average
Forecasting6.01 Ratings7.212 Ratings
Pipeline visualization7.01 Ratings8.121 Ratings
Customizable reports6.01 Ratings8.118 Ratings
Customization
Comparison of Customization features of Product A and Product B
Contactability
7.0
1 Ratings
8% below category average
Less Annoying CRM
8.4
35 Ratings
11% above category average
Custom fields7.01 Ratings9.935 Ratings
Custom objects8.01 Ratings00 Ratings
Scripting environment6.01 Ratings6.86 Ratings
API for custom integration00 Ratings8.64 Ratings
Security
Comparison of Security features of Product A and Product B
Contactability
6.5
1 Ratings
25% below category average
Less Annoying CRM
10.0
24 Ratings
18% above category average
Single sign-on capability7.01 Ratings00 Ratings
Role-based user permissions6.01 Ratings10.024 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Contactability
7.0
1 Ratings
4% below category average
Less Annoying CRM
-
Ratings
Social data6.01 Ratings00 Ratings
Social engagement8.01 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Contactability
7.0
1 Ratings
2% below category average
Less Annoying CRM
4.7
4 Ratings
41% below category average
Marketing automation6.01 Ratings4.74 Ratings
Compensation management8.01 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Contactability
6.0
1 Ratings
22% below category average
Less Annoying CRM
9.9
23 Ratings
27% above category average
Mobile access6.01 Ratings9.923 Ratings
Best Alternatives
ContactabilityLess Annoying CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
Enterprises
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ContactabilityLess Annoying CRM
Likelihood to Recommend
7.0
(1 ratings)
9.9
(42 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(1 ratings)
Usability
-
(0 ratings)
9.1
(28 ratings)
Support Rating
-
(0 ratings)
9.2
(29 ratings)
Implementation Rating
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
ContactabilityLess Annoying CRM
Likelihood to Recommend
Contactability
Contactability is really good for teams that are trying to branch out to an untapped market space. Especially those that are trying to disrupt the health insurance scene. This helps them get their foot in the door in the area and their name out in the community. The customer service representatives could be more responsive.
Read full review
Less Annoying CRM
I already mentioned some specific scenarios in the earlier parts of my review. I'd say that my best experience has been Customer Service. When I was first using Less Annoying CRM and had NEVER BEFORE used any sort of CRM, I was intimidated. Surprisingly, the company had a customer service phone number as well as a way to email them. I contacted them for help initially. They were quick to respond, and were willing to set up appointments to walk me through the setup process. But it was SO EASY! They have been available, friendly, and helpful, every time. They also have a video series that is super-helpful when you're first learning how to use the CRM.
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Pros
Contactability
  • The software reporting system is really clean and works well and they are good at sending you leads.
  • Their customer service is also willing to work with you and they really tried to help me improve our ROI.
  • Since using Contactability our workflow is changing. We now only pick up the phone when someone is interested in our services. The prescreening is all handled and we have control over the flow, what is said. Even when we're out of the office we can log in from anywhere and see what's happening with our leads and those missed calls get scheduled for us automatically.
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Less Annoying CRM
  • Simple, intuitive usage
  • Daily agenda emails
  • Ease of moving calendar / action items around, closing out
  • Customer service is extremely responsive, they don't hide behind a "contact us" form on their website as so many companies seem to do. You can readily reach them by phone!
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Cons
Contactability
  • Call the toll-free customer service number and you are transferred to a blank voicemail, with an electronic repeat of the phone number.
  • The software training videos were confusing to non technical users.
  • We encountered bugs with the use of Windows 10. Some of the futures were bugged.
Read full review
Less Annoying CRM
  • The one thing I was looking for is a place to manage multiple businesses with one project. Like if I am selling a "summer camp guide," I would like to have info for sales in one place with multiple contacts and businesses. LACRM customer service provided a workaround for me by suggesting I set up a specific pipeline for each project and them put each business in there. It is working great and, actually, a much better way to manage the project than I have originally intended.
  • I really don't have anything else to add. LACRM is perfect for us.
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Likelihood to Renew
Contactability
No answers on this topic
Less Annoying CRM
Excellent product which meets my needs of a complex industry
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Usability
Contactability
No answers on this topic
Less Annoying CRM
In a nutshell, lesson on CRM is everything I didn’t even realize that I wanted. The website is so smooth and intuitive, using it in my mobile browser is unbelievably easy and efficient, and the fact that it’s so remarkably easy to use and the website loads so incredibly fast, that for those things alone deserves a 10. Everything else it does is just a bonus. I highly recommend Less Annoying CRM.
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Support Rating
Contactability
No answers on this topic
Less Annoying CRM
I happen to be a blind person that uses a screen reader to access software on my computer. Anytime I have had an issue with the Less Annoying CRM software, I have always had a person from customer service either walk me through my issue or send my concerns to their developers that resolve my issues in a timely manner. I highly recommend this software based off of the customer service alone.
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Implementation Rating
Contactability
No answers on this topic
Less Annoying CRM
After explaining that I was moving from Salesforce and the problems I was encountering, they took over and implemented the data in such a quick and efficient way, I was looking for the other shoe to drop but they did an amazing job so very impressed
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Alternatives Considered
Contactability
Contactability does a pretty decent job as it is very user-friendly and puts us in contact with our prospective clients. What they could improve on that Insightly does well is training and support. This could be due to the size of the company or their prioritization of resources. Overall we enjoyed Contactability better than Insightly.
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Less Annoying CRM
HubSpot has a huge selection of tools, reports, integrations and supports that Less Annoying does not have. It is not comparable in price or functionality - but I am comparing it because it was the last CRM I used before I used Less Annoying, and it made me realize that if you don't need all the bells and whistles, but you just need to track your Customers and manage your leads and you don't want to spend a lot of money, Less Annoying CRM is the way to go.
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Return on Investment
Contactability
  • We got our people to become more open minded in trying new software and exploring options for automation.
  • Users got discouraged when the software did not work as it was supposed to and customer service was not there too help.
  • Once used correctly, we did have a large increase in the number of new clients that our office handled.
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Less Annoying CRM
  • Not just storage of information, but utilizing that information to build stronger relationships with clients
  • Because it's web-based, we can be at our desk or on the road and still have the full functionality of the CRM at our fingertips, which helps us keep focusing on sales!
Read full review
ScreenShots

Less Annoying CRM Screenshots

Screenshot of The full-customizable Lead Report keeps you updated on every opportunity in your pipeline.Screenshot of Every contact and company has a profile that shows your entire history, along with any leads, files, events, to-dos, and more.Screenshot of Your Workspace is your homepage for your CRM. It give you a quick overview of everything that's going on.Screenshot of The full-customizable Lead Report keeps you updated on every opportunity in your pipeline.Screenshot of Our powerful web calendar allows you to stay on top of your events and to-dos and those of your co-workers.Screenshot of Our fully-featured mobile site means you can access your CRM from anywhere you have an internet connection.