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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Contactability

    Score7 out of 10
    N/AContactability is a multi-channel marketing platform which automates the lead conversion process.

    $149

    per month

    Less Annoying CRM

    Score9.8 out of 10
    N/ALess Annoying CRM is a customer relationship management (CRM) solution built specifically for small businesses to help clients manage contacts and track leads.

    $15

    per month per user

    Pricing
    ContactabilityLess Annoying CRM
    Editions & Modules
    No answers on this topic
    Always
    $15
    per month per user
    Offerings
    Pricing Offerings
    ContactabilityLess Annoying CRM
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsThe system is $15 per user per month. No hidden costs or fees, or paying unused functionality. No long-term contracts. The first 30 days with the product are free, and the vendor won’t ask for payment information until that trial period ends.
    More Pricing Information
    Community Pulse
    ContactabilityLess Annoying CRM
    Considered Both Products
    Contactability
    No answer on this topic
    Less Annoying CRM
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    56 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    56 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    56 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    55 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    54 Answers
    Features
    ContactabilityLess Annoying CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of Contactability and Less Annoying CRM
    Feature
    Contactability
    6.3
    1 Ratings
    22% below category average
    Less Annoying CRM
    9.1
    64 Ratings
    15% above category average
    Customer data management / contact management6.01 Ratings9.963 Ratings
    Workflow management7.01 Ratings9.555 Ratings
    Territory management7.01 Ratings8.124 Ratings
    Opportunity management7.01 Ratings9.947 Ratings
    Integration with email client (e.g., Outlook or Gmail)6.01 Ratings9.651 Ratings
    Contract management5.01 Ratings8.425 Ratings
    Quote & order management6.01 Ratings7.721 Ratings
    Interaction tracking7.01 Ratings9.945 Ratings
    Channel / partner relationship management6.01 Ratings8.727 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Contactability and Less Annoying CRM
    Feature
    Contactability
    4.3
    1 Ratings
    57% below category average
    Less Annoying CRM
    9.9
    54 Ratings
    25% above category average
    Case management4.01 Ratings9.947 Ratings
    Call center management5.01 Ratings00 Ratings
    Help desk management4.01 Ratings9.948 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Contactability and Less Annoying CRM
    Feature
    Contactability
    6.0
    1 Ratings
    25% below category average
    Less Annoying CRM
    8.8
    40 Ratings
    13% above category average
    Lead management6.01 Ratings9.039 Ratings
    Email marketing6.01 Ratings8.621 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Contactability and Less Annoying CRM
    Feature
    Contactability
    6.7
    1 Ratings
    14% below category average
    Less Annoying CRM
    9.7
    52 Ratings
    23% above category average
    Task management6.01 Ratings9.951 Ratings
    Billing and invoicing management7.01 Ratings00 Ratings
    Reporting7.01 Ratings9.537 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Contactability and Less Annoying CRM
    Feature
    Contactability
    6.3
    1 Ratings
    19% below category average
    Less Annoying CRM
    8.7
    37 Ratings
    13% above category average
    Forecasting6.01 Ratings7.817 Ratings
    Pipeline visualization7.01 Ratings8.432 Ratings
    Customizable reports6.01 Ratings9.927 Ratings
    Customization
    Comparison of Customization features of Contactability and Less Annoying CRM
    Feature
    Contactability
    7.0
    1 Ratings
    9% below category average
    Less Annoying CRM
    8.8
    53 Ratings
    14% above category average
    Custom fields7.01 Ratings9.752 Ratings
    Custom objects8.01 Ratings00 Ratings
    Scripting environment6.01 Ratings8.311 Ratings
    API for custom integration00 Ratings8.510 Ratings
    Security
    Comparison of Security features of Contactability and Less Annoying CRM
    Feature
    Contactability
    6.5
    1 Ratings
    26% below category average
    Less Annoying CRM
    10.0
    31 Ratings
    17% above category average
    Single sign-on capability7.01 Ratings00 Ratings
    Role-based user permissions6.01 Ratings10.031 Ratings
    Social CRM
    Comparison of Social CRM features of Contactability and Less Annoying CRM
    Feature
    Contactability
    7.0
    1 Ratings
    7% below category average
    Less Annoying CRM
    -
    Ratings
    Social data6.01 Ratings00 Ratings
    Social engagement8.01 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Contactability and Less Annoying CRM
    Feature
    Contactability
    7.0
    1 Ratings
    7% below category average
    Less Annoying CRM
    8.6
    11 Ratings
    13% above category average
    Marketing automation6.01 Ratings8.711 Ratings
    Compensation management8.01 Ratings8.64 Ratings
    Platform
    Comparison of Platform features of Contactability and Less Annoying CRM
    Feature
    Contactability
    6.0
    1 Ratings
    24% below category average
    Less Annoying CRM
    9.9
    34 Ratings
    26% above category average
    Mobile access6.01 Ratings9.934 Ratings
    Best Alternatives
    ContactabilityLess Annoying CRM
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ContactabilityLess Annoying CRM
    Likelihood to Recommend
    7.0
    (1 ratings)
    9.9
    (65 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (1 ratings)
    Usability
    -
    (0 ratings)
    9.9
    (51 ratings)
    Support Rating
    -
    (0 ratings)
    9.1
    (30 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    ContactabilityLess Annoying CRM
    Likelihood to Recommend
    Contactability
    Contactability is really good for teams that are trying to branch out to an untapped market space. Especially those that are trying to disrupt the health insurance scene. This helps them get their foot in the door in the area and their name out in the community. The customer service representatives could be more responsive.
    Incentivized
    Read full review
    Less Annoying CRM
    This is the perfect solution for companies looking for a simple and easy-to-use CRM that also has valuable features and functionalities that their business needs. The price is fantastic and the customer service is responsive, friendly and caring. The ability to sync Less Annoying CRM with other programs is a plus. I love that they continue to introduce new features that are helpful.
    Read full review
    Pros
    Contactability
    • The software reporting system is really clean and works well and they are good at sending you leads.
    • Their customer service is also willing to work with you and they really tried to help me improve our ROI.
    • Since using Contactability our workflow is changing. We now only pick up the phone when someone is interested in our services. The prescreening is all handled and we have control over the flow, what is said. Even when we're out of the office we can log in from anywhere and see what's happening with our leads and those missed calls get scheduled for us automatically.
    Incentivized
    Read full review
    Less Annoying CRM
    • Simple, intuitive usage
    • Daily agenda emails
    • Ease of moving calendar / action items around, closing out
    • Customer service is extremely responsive, they don't hide behind a "contact us" form on their website as so many companies seem to do. You can readily reach them by phone!
    Read full review
    Cons
    Contactability
    • Call the toll-free customer service number and you are transferred to a blank voicemail, with an electronic repeat of the phone number.
    • The software training videos were confusing to non technical users.
    • We encountered bugs with the use of Windows 10. Some of the futures were bugged.
    Incentivized
    Read full review
    Less Annoying CRM
    • The one thing I was looking for is a place to manage multiple businesses with one project. Like if I am selling a "summer camp guide," I would like to have info for sales in one place with multiple contacts and businesses. LACRM customer service provided a workaround for me by suggesting I set up a specific pipeline for each project and them put each business in there. It is working great and, actually, a much better way to manage the project than I have originally intended.
    • I really don't have anything else to add. LACRM is perfect for us.
    Read full review
    Likelihood to Renew
    Contactability
    No answers on this topic
    Less Annoying CRM
    Excellent product which meets my needs of a complex industry
    Read full review
    Usability
    Contactability
    No answers on this topic
    Less Annoying CRM
    The biggest reason I came to Less Annoying CRM was how simple it was to use and how powerful it is. The learning curve is very small, and I was able to start using it in a productive way right from the beginning. When I had questions or asked for suggestions the CRM Coaches at the company responded immediately and made sure my questions were answered.
    Read full review
    Support Rating
    Contactability
    No answers on this topic
    Less Annoying CRM
    I can't stress enough, how Less Annoying CRM's Customer Service is the absolute best thing. You're never going to be waiting weeks for a response. You're always going to know someone will call you back. They don't forget you or lose your ticket. And If you don't THINK something can be done with Less Annoying CRM, write or call Customer Service, and they are sure to have a wealth of information and ideas to offer you. They really are about helping you find simple solutions that work! They are SMART about workflows and productivity!
    Incentivized
    Read full review
    Implementation Rating
    Contactability
    No answers on this topic
    Less Annoying CRM
    After explaining that I was moving from Salesforce and the problems I was encountering, they took over and implemented the data in such a quick and efficient way, I was looking for the other shoe to drop but they did an amazing job so very impressed
    Read full review
    Alternatives Considered
    Contactability
    Contactability does a pretty decent job as it is very user-friendly and puts us in contact with our prospective clients. What they could improve on that Insightly does well is training and support. This could be due to the size of the company or their prioritization of resources. Overall we enjoyed Contactability better than Insightly.
    Incentivized
    Read full review
    Less Annoying CRM
    No CRM comes ready to run out of the box. But Less Annoying CRM is close to it. It all comes down to your needs . To get started Less Annoying CRM is by far the fastest and easiest route. Less Annoying CRM doesn't have all the bells and jingles rather more or less what you need. With all other CRM's I've used and evaluated you need to go through "a setup" which either cost you money and/or your time. I figure if it takes a setup involving people (consultants) before getting started it says a lot about the flexibility in terms of what your can do later on.
    Read full review
    Return on Investment
    Contactability
    • We got our people to become more open minded in trying new software and exploring options for automation.
    • Users got discouraged when the software did not work as it was supposed to and customer service was not there too help.
    • Once used correctly, we did have a large increase in the number of new clients that our office handled.
    Incentivized
    Read full review
    Less Annoying CRM
    • Not just storage of information, but utilizing that information to build stronger relationships with clients
    • Because it's web-based, we can be at our desk or on the road and still have the full functionality of the CRM at our fingertips, which helps us keep focusing on sales!
    Read full review
    ScreenShots

    Less Annoying CRM Screenshots

    Screenshot of The full-customizable Lead Report keeps you updated on every opportunity in your pipeline.Screenshot of Every contact and company has a profile that shows your entire history, along with any leads, files, events, to-dos, and more.Screenshot of Your Workspace is your homepage for your CRM. It give you a quick overview of everything that's going on.Screenshot of The full-customizable Lead Report keeps you updated on every opportunity in your pipeline.Screenshot of Our powerful web calendar allows you to stay on top of your events and to-dos and those of your co-workers.Screenshot of Our fully-featured mobile site means you can access your CRM from anywhere you have an internet connection.