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ContactMonkey vs. Quantum Workplace Engagement Surveys and Pulses

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ContactMonkey

    Score6 out of 10
    N/AContactMonkey tracks internal communications via email, and is a plugin for Outlook and Gmail. ContactMonkey gives users the following capabilities: - Track who opens emails, how many times, in what locations, and what email client or mobile device was used. - Track who clicked the hyperlinks in emails (link to LinkedIn profile, company website, proposal, etc.) - See Open Activities and Activity History - Log a Call, Create a Task and Add an Event - Create, Update or…N/A

    Quantum Workplace Engagement Surveys and Pulses

    Score10 out of 10
    Mid-Size Companies (51-1,000 employees)
    Quantum Workplace provides an all-in-one employee engagement software that makes managers the central drivers of workplace culture. Serving more than 8,700 organizations, Quantum Workplace’s technology gives team leaders direct access to employee feedback and personalized real-time insights, so they can make work better every day. The software includes surveys, goals, recognition, feedback, one-on-one, and alert features — providing a powerful solution for team engagement and continuous…N/A
    Pricing
    ContactMonkeyQuantum Workplace Engagement Surveys and Pulses
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ContactMonkeyQuantum Workplace Engagement Surveys and Pulses
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
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    ContactMonkeyQuantum Workplace Engagement Surveys and Pulses
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    Medium-sized Companies
    Workvivo
    Score9.4 out of 10
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    Score8.8 out of 10
    Enterprises
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    Score8 out of 10
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    ContactMonkeyQuantum Workplace Engagement Surveys and Pulses
    Likelihood to Recommend
    10.0
    (2 ratings)
    10.0
    (11 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    9.1
    (1 ratings)
    Usability
    9.0
    (1 ratings)
    10.0
    (2 ratings)
    Support Rating
    9.0
    (1 ratings)
    10.0
    (2 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    9.1
    (1 ratings)
    User Testimonials
    ContactMonkeyQuantum Workplace Engagement Surveys and Pulses
    Likelihood to Recommend
    ContactMonkey Inc.
    If you are a sales rep and want to know if your email has been opened without having to use receipts this is perfect. However, many people find this intrusive and inappropriate. I don't believe in this day and age there should be a moral outrage to track your emails but it happens. I particularly like it for Outlook 2016. I've tried Yesaware but found this better suited.
    Incentivized
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    Quantum Workplace
    This is well suited to give you a guideline of where your company is at and areas that can improve upon. This was our first year so I believe when we continue to use this it will show areas that we can still improve upon and areas that we have improved upon
    Incentivized
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    Pros
    ContactMonkey Inc.
    • Uploads information from business cards to your current contact database through your camera phone
    • Great resource for looking up people before meetings and doing other types of background research
    • Use information found on the internet to fill in information about your contact
    Incentivized
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    Quantum Workplace
    • Quantum reporting was really easy to read and great for presenting to upper management.
    • They also offered some great additional resources for an upcharge.
    • This software is customizable to your organization, which is great.
    • This software was very user-friendly for my employees completing the engagement survey.
    Incentivized
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    Cons
    ContactMonkey Inc.
    • Salesforce integration seems unnecessary
    • Has refresh issues occasionally
    • Can cause slowing issues for Outlook
    • Doesn't have integration with Outlook.com/Exchange
    Incentivized
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    Quantum Workplace
    • I mentioned this to them after our last survey. The first year we did the survey the Quantum Workplace site provided us with detailed information on creating improvement plans, questions for employee focus groups and best practice information. While the site still provides information on creating an action plan, they removed the other information and haven't offered any new tips in the past two years. I would like to see them bring this back and update it each year so it is fresh and provides usable action items.
    Incentivized
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    Likelihood to Renew
    ContactMonkey Inc.
    Easy to use
    Incentivized
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    Quantum Workplace
    Everything that I had expected from the survey were delivered with a few more
    Incentivized
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    Usability
    ContactMonkey Inc.
    Easy for all users.
    Incentivized
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    Quantum Workplace
    The survey is very easy to use. Our Team Members were able to take the survey via their cell phones and had little to no trouble completing them in a reasonable period of time. Our folks in the office with computer access were all surprised at how easy and smooth the process to provide feedback went and how quickly they were able to work through each question.
    Incentivized
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    Support Rating
    ContactMonkey Inc.
    Easy to contact, quick follow-up/
    Incentivized
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    Quantum Workplace
    The professionals at Quantum really take the time to understand you and your organization and I think this goes a long way in rolling the product out with little to no issues. Their Customer Service Team does an outstanding job of being available or getting back to you in a very short period of time. I do not recall EVER being frustrated because I had to wait to get a question answered or could not get a question answered within a reasonable period of time.
    Incentivized
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    Implementation Rating
    ContactMonkey Inc.
    It is really easy to integrate with GMail, so just start from there
    Incentivized
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    Quantum Workplace
    Very easy system to use. I also like how you can customize your survey to work on certain areas you feel are important at the time. They also provide you with a list of questions you can select from as well as implement any custom questions you feel would be beneficial
    Incentivized
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    Alternatives Considered
    ContactMonkey Inc.
    Contact Monkey was the best solution for Outlook 2016. While Yesaware is a good product with Microsoft 365 integration, I found it expensive and too feature rich for what I needed. If you are just trying to find something simple that does what you need well and cheap, this is the best solution on the market. It does have Salesforce integration but I just use the Salesforce product that is free and provides the same or more prospect info.
    Incentivized
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    Quantum Workplace
    We selected Quantum Workplace for three primary reasons:
    • Greater database of survey responses from more organizations and employees (strong benchmark universe)
    • Automated tools to create department level executive summary presentations
    • Prior experience with Quantum via Best Places to Work survey
    And, finally, the pricing was very competitive, although not necessarily the lowest.
    Incentivized
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    Return on Investment
    ContactMonkey Inc.
    • I've found companies that have shared my email and opened the email 20-60 times but never responded. It gave me an absolute understanding that this was a hot company
    • Sometimes knowing your email is being opened can be very frustrating if you cannot get a response. However, at least you know it was read and they are not interested.
    • My boss and fellow employee's don't like the fact that I know where they are located. It's somewhat divisive in that sense.
    Incentivized
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    Quantum Workplace
    • Much better turn-around on reporting which has led to us being able to begin follow-up steps with our employees MUCH quicker.
    • Improved results analysis allowing managers to better target their efforts.
    • Reporting that is consistent with our marketing brand standards so that it doesn't feel too "off the shelf".
    Read full review
    ScreenShots

    Quantum Workplace Engagement Surveys and Pulses Screenshots

    Screenshot of Our overview report provide a quick snapshot for managers to quickly understand their team's responses.Screenshot of We analyze your data to help you understand what is driving engagement in your organization.Screenshot of Our Idea Library provides managers with a variety of resources to help improve employee engagement at your organization.Screenshot of Commitments helps teams collaborate on the actions they will take as a result of the feedback from employees.