ContactMonkey vs. tchop vs. Workplace from Meta

If you are a sales rep and want to know if your email has been opened without having to use receipts this is perfect. However, many people find this intrusive and inappropriate. I don't believe in this day and age there should be a moral outrage to track your emails but it happens. I particularly like it for Outlook 2016. I've tried Yesaware but found this better suited.

Incentivized

Well suited: - leadership communication. When our CEO posts a video to all company - it always gets the highest engagement - recognition/achievements posts - live streams for education, knowledge sharing - we are a company of 12000 associates and there is no other corporate channel for us to gather more than 500 people in one place. Less appropriate: - sharing some very targetted messages - it's impossible to do at Workplace without creating a group. So we use email channel for such targetted communications - instant communication like in a chat (probably it's less appropriate in our specific case because we use MS Teams for such quick communication instead of WP chats)

Incentivized

• Uploads information from business cards to your current contact database through your camera phone
• Great resource for looking up people before meetings and doing other types of background research
• Use information found on the internet to fill in information about your contact

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• Bring groups of people together to share info, stories, updates, etc.
• The chat app is pretty decent.
• Workplace Live is a good large-group meeting broadcast platform.
• It's pretty intuitive to use for anyone who's used Facebook.
• It provides different levels of "security" for groups, allowing you to have open, closed, and "secret" groups.
• It's easy to paste images into your posts and comments, without having to necessarily go through the process of saving an image as a file, etc.
• It has search capabilities for finding old information.
• It's available for both desktop/laptop and mobile devices.
• It's secured to allow only those within the company to see company-related info (but it also has a few inter-company groups, which can be useful, too).
• Workplace Chat has the ability to set it to Do Not Disturb.
• You can set notifications, including email notifications, if you want to be alerted to new activity in your groups, etc.
• You can use Markdown to format your text

Incentivized

• Salesforce integration seems unnecessary
• Has refresh issues occasionally
• Can cause slowing issues for Outlook
• Doesn't have integration with Outlook.com/Exchange

Incentivized

• It would be helpful if a review confirmation checkbox was able to be placed by files that needed to be read or reviewed. Along the same line, approve, review again, etc. would be helpful checkboxes to add by files, proposals.
• The layout is clean but suffers a bit from the center column width with two sidebars and a lot of empty space. It almost looks like a going out of business sale retail store where you notice the empty shelves. Workplace feels a bit bare at times. I think some good design modifications can help. Now on mobile, it is a great layout. I am addressing specifically the desktop browser login.
• An admin control dashboard would be really effective and even more so with more users on the platform.

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Easy to use

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Easy for all users.

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Having to download multiple apps just to use the tool is very cumbersome. Facebook would have make this better by wrapping it in as a main feature within their app, but having to use multiple apps to see discussions and walls is so frustrating.

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Easy to contact, quick follow-up/

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Workplace by Facebook is an excellent fit in respect of support and documentation. It has excellent tutorials and documentation, as well. The UI and UX are already great as it is developed and maintained by Facebook, so most of the times, there is no need for any support or documentation.

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It is really easy to integrate with GMail, so just start from there

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Contact Monkey was the best solution for Outlook 2016. While Yesaware is a good product with Microsoft 365 integration, I found it expensive and too feature rich for what I needed. If you are just trying to find something simple that does what you need well and cheap, this is the best solution on the market. It does have Salesforce integration but I just use the Salesforce product that is free and provides the same or more prospect info.

Incentivized

Workplace by Facebook is so much more than just a project management tool like Basecamp or Slack. The ability to disseminate information to employees is easier and better with Workplace by Facebook. It can also be used for informal messaging and sharing of information. It combines the best features of both with the same look and feel as Facebook.

Incentivized

• I've found companies that have shared my email and opened the email 20-60 times but never responded. It gave me an absolute understanding that this was a hot company
• Sometimes knowing your email is being opened can be very frustrating if you cannot get a response. However, at least you know it was read and they are not interested.
• My boss and fellow employee's don't like the fact that I know where they are located. It's somewhat divisive in that sense.

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• We can meet the project times, that with the communication in real time.
• We provide solutions to our suppliers in a reliable and efficient manner.
• When a business can save time and at the same time respond to the demands of customers, this translates into greater market capture of action for the company.

Incentivized