ContactPigeon vs. Mautic (open source)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ContactPigeon
Score 9.9 out of 10
Mid-Size Companies (51-1,000 employees)
ContactPigeon is a marketing automation solution for eCommerce. It combines email marketing, dynamic pop-ups, segmentation, automation flows and real-time analytics for marketers to maximize results when it comes to visitor remarketing. It enables eCommerce and B2C businesses to better engage, retain and grow customers with insights into visitor behaviors and automation flows. Get started with templates & recipes Users have pre-built eCommerce automation recipes to nurture, win…
$198
per month/billed annually
Mautic
Score 9.1 out of 10
N/A
Mautic Community Edition is an open source cross-channel campaign management software solution designed to enable users to build email, nurture campaigns, personalize messages, execute A/B tests, and measure results. The open source edition is community supported. Support is available for Acquia Campaign Studio, which is based on Mautic technology acquired by Acquia in May 2019. Acquia Campaign Studio is available on the
$0
Pricing
ContactPigeonMautic (open source)
Editions & Modules
Standard
$198.00
per month/billed annually
Pro
$385.00
per month/billed annually
Enterprise
$980.00
per month/billed annually
Mautic Marketing Automation
$0
Offerings
Pricing Offerings
ContactPigeonMautic
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
ContactPigeonMautic (open source)
Top Pros
Top Cons
Features
ContactPigeonMautic (open source)
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
ContactPigeon
-
Ratings
Mautic (open source)
8.6
9 Ratings
11% above category average
WYSIWYG email editor00 Ratings7.98 Ratings
Dynamic content00 Ratings7.99 Ratings
Ability to test dynamic content00 Ratings7.99 Ratings
Landing pages00 Ratings9.57 Ratings
A/B testing00 Ratings8.98 Ratings
Mobile optimization00 Ratings8.58 Ratings
Email deliverability reporting00 Ratings8.59 Ratings
List management00 Ratings9.59 Ratings
Triggered drip sequences00 Ratings8.58 Ratings
Lead Management
Comparison of Lead Management features of Product A and Product B
ContactPigeon
-
Ratings
Mautic (open source)
8.4
9 Ratings
8% above category average
Lead nurturing automation00 Ratings8.59 Ratings
Lead scoring and grading00 Ratings8.59 Ratings
Data quality management00 Ratings8.57 Ratings
Automated sales alerts and tasks00 Ratings8.07 Ratings
Campaign Management
Comparison of Campaign Management features of Product A and Product B
ContactPigeon
-
Ratings
Mautic (open source)
8.5
7 Ratings
11% above category average
Calendaring00 Ratings8.07 Ratings
Event/webinar marketing00 Ratings9.06 Ratings
Social Media Marketing
Comparison of Social Media Marketing features of Product A and Product B
ContactPigeon
-
Ratings
Mautic (open source)
7.5
6 Ratings
0% below category average
Social sharing and campaigns00 Ratings7.55 Ratings
Social profile integration00 Ratings7.56 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
ContactPigeon
-
Ratings
Mautic (open source)
8.8
9 Ratings
17% above category average
Dashboards00 Ratings9.09 Ratings
Standard reports00 Ratings8.99 Ratings
Custom reports00 Ratings8.57 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
ContactPigeon
-
Ratings
Mautic (open source)
6.0
9 Ratings
23% below category average
API00 Ratings7.59 Ratings
Role-based workflow & approvals00 Ratings8.05 Ratings
Customizability00 Ratings7.97 Ratings
Integration with Salesforce.com00 Ratings4.65 Ratings
Integration with Microsoft Dynamics CRM00 Ratings4.02 Ratings
Integration with SugarCRM00 Ratings4.02 Ratings
Best Alternatives
ContactPigeonMautic (open source)
Small Businesses
Simplify360
Simplify360
Score 7.8 out of 10
Vbout
Vbout
Score 9.7 out of 10
Medium-sized Companies
Bright Pattern Contact Center
Bright Pattern Contact Center
Score 10.0 out of 10
PFL Direct Mail Platform
PFL Direct Mail Platform
Score 9.3 out of 10
Enterprises
Conversica
Conversica
Score 9.6 out of 10
PFL Direct Mail Platform
PFL Direct Mail Platform
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ContactPigeonMautic (open source)
Likelihood to Recommend
10.0
(4 ratings)
9.9
(9 ratings)
Likelihood to Renew
9.1
(1 ratings)
-
(0 ratings)
Support Rating
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
ContactPigeonMautic (open source)
Likelihood to Recommend
ContactPigeon
Our automations are built differently and using real-time API calls we pass on all the information needed. The cart abandonment and browse abandonment email campaigns are designed based on different travel bundles according to our visitors’ historical data. Likewise, our customer success manager helped up set up on-site count-down pop-ups that highlight the expiration date of specific offers.
Read full review
Acquia
Mautic is not Salesforce or Dynamics of course; it is hard to install, still buggy and you have to know what you're doing if you want to use it. But that is your admission fee to an always free system that does essentially all the same things as the pricey alternatives, does it effectively and gives you total control. Mautic was acquired by Acquia, the company behind Drupal, and has been making substantial upgrades since that seem to be accelerating. The system has an active user community, active development and will only get better, making it an excellent choice to grow with and build your own systems around and never be dependent on third parties
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Pros
ContactPigeon
  • Push, Popup & Email Automation
  • Support Team
  • User Segmentation
  • Product Recommendation AI
Read full review
Acquia
  • Marketing email organization
  • Email tracking
  • Email automation
  • Contact management
  • Open rates
  • Delivery rates
  • A/B testing
  • Email sending
  • Unsubscribe management
  • SMTP management
Read full review
Cons
ContactPigeon
  • The UI is too complex sometimes (hopefully their support is always there for us!)
Read full review
Acquia
  • Setting up the email templates has required hiring a professional. The templates that are provided are not fully responsive.
  • More responsive form templates are needed.
Read full review
Likelihood to Renew
ContactPigeon
I am absolutely happy with their services. For any problem or idea that arises, the support team is there to provide solutions, advise, and even write code for the website.
Read full review
Acquia
No answers on this topic
Support Rating
ContactPigeon
It is honestly the best support team I've ever seen, always ready and willing to help.
Read full review
Acquia
No answers on this topic
Alternatives Considered
ContactPigeon
[I] haven't used other [products].
Read full review
Acquia
Infusionsoft, at the time I tested it, had a crazy editor--very unintuitive and not very clean. Mautic (open source) makes it much easier to build up campaigns. Besides that, it didn't provide what we needed to justify the lack of possibility to self-host it and the requirement to pay for it.
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Return on Investment
ContactPigeon
  • 25% growth in Email orders (YoY).
  • Higher open rates up to +46%.
Read full review
Acquia
  • We made our ROI back within a year.
  • Fulfills our needs and our client's needs, our clients love it.
  • I would just add more templates to the email construction selection, other than that, it is just perfect.
Read full review
ScreenShots

ContactPigeon Screenshots

Screenshot of Predefined ecommerce scenarios to get started fast.Screenshot of Dynamic popups designs and triggers to engage your site visitors.Screenshot of One glance view of the metrics that matter.