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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Contactually CRM (discontinued)

    Score8 out of 10
    N/AContactually was a CRM for real estate agents and brokerages, that automatically prompted users to take action with the most important people to prevent things from falling through the cracks. Contactually was acquired by Compass in 2019, and is no longer available.

    $69

    per month

    Intuit Mailchimp

    Score8.4 out of 10
    N/AMailchimp is an email marketing and marketing automation platform. Beyond just tracking how campaigns perform, Mailchimp takes it a step further by analyzing data from over half a billion emails to show why campaigns perform, driving informed decisions.

    $0

    per month

    Pricing
    Contactually CRM (discontinued)Intuit Mailchimp
    Editions & Modules
    Professional
    $69.00
    per month
    Accelerator
    $119.00
    per month
    Free
    $0
    Essentials
    starts at $13
    per month
    Standard
    starts at $20
    per month
    Premium
    starts at $350
    per month
    Offerings
    Pricing Offerings
    Contactually CRM (discontinued)Intuit Mailchimp
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Contactually CRM (discontinued)Intuit Mailchimp
    Considered Both Products
    Discontinued Products
    Chose Contactually CRM (discontinued)
    It seemed to have everything that I wanted and wasn't too expensive.
    Incentivized
    Intuit
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    88%
    Would buy again
    251 Answers
    Delivers good value for the price
    No answers on this topic
    91%
    Delivers good value for the price
    244 Answers
    Happy with the feature set
    No answers on this topic
    89%
    Happy with the feature set
    255 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    91%
    Lived up to sales and marketing promises
    215 Answers
    Implementation went as expected
    No answers on this topic
    94%
    Implementation went as expected
    247 Answers
    Features
    Contactually CRM (discontinued)Intuit Mailchimp
    Sales Force Automation
    Comparison of Sales Force Automation features of Contactually CRM (discontinued) and Intuit Mailchimp
    Feature
    Contactually CRM (discontinued)
    9.2
    3 Ratings
    16% above category average
    Intuit Mailchimp
    -
    Ratings
    Customer data management / contact management9.93 Ratings00 Ratings
    Workflow management9.63 Ratings00 Ratings
    Territory management9.01 Ratings00 Ratings
    Opportunity management9.42 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.93 Ratings00 Ratings
    Contract management6.01 Ratings00 Ratings
    Interaction tracking9.93 Ratings00 Ratings
    Channel / partner relationship management9.92 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Contactually CRM (discontinued) and Intuit Mailchimp
    Feature
    Contactually CRM (discontinued)
    9.1
    3 Ratings
    17% above category average
    Intuit Mailchimp
    -
    Ratings
    Case management9.73 Ratings00 Ratings
    Call center management8.02 Ratings00 Ratings
    Help desk management9.73 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Contactually CRM (discontinued) and Intuit Mailchimp
    Feature
    Contactually CRM (discontinued)
    9.7
    3 Ratings
    23% above category average
    Intuit Mailchimp
    -
    Ratings
    Lead management9.93 Ratings00 Ratings
    Email marketing9.63 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Contactually CRM (discontinued) and Intuit Mailchimp
    Feature
    Contactually CRM (discontinued)
    7.0
    2 Ratings
    9% below category average
    Intuit Mailchimp
    -
    Ratings
    Task management7.02 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Contactually CRM (discontinued) and Intuit Mailchimp
    Feature
    Contactually CRM (discontinued)
    7.0
    2 Ratings
    9% below category average
    Intuit Mailchimp
    -
    Ratings
    Pipeline visualization7.02 Ratings00 Ratings
    Customization
    Comparison of Customization features of Contactually CRM (discontinued) and Intuit Mailchimp
    Feature
    Contactually CRM (discontinued)
    7.0
    2 Ratings
    9% below category average
    Intuit Mailchimp
    -
    Ratings
    Custom fields7.02 Ratings00 Ratings
    Custom objects7.01 Ratings00 Ratings
    Scripting environment7.02 Ratings00 Ratings
    API for custom integration7.01 Ratings00 Ratings
    Security
    Comparison of Security features of Contactually CRM (discontinued) and Intuit Mailchimp
    Feature
    Contactually CRM (discontinued)
    7.5
    2 Ratings
    11% below category average
    Intuit Mailchimp
    -
    Ratings
    Single sign-on capability9.02 Ratings00 Ratings
    Role-based user permissions6.01 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Contactually CRM (discontinued) and Intuit Mailchimp
    Feature
    Contactually CRM (discontinued)
    8.4
    3 Ratings
    11% above category average
    Intuit Mailchimp
    -
    Ratings
    Social data9.92 Ratings00 Ratings
    Social engagement7.02 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Contactually CRM (discontinued) and Intuit Mailchimp
    Feature
    Contactually CRM (discontinued)
    9.9
    3 Ratings
    27% above category average
    Intuit Mailchimp
    -
    Ratings
    Marketing automation9.93 Ratings00 Ratings
    Platform
    Comparison of Platform features of Contactually CRM (discontinued) and Intuit Mailchimp
    Feature
    Contactually CRM (discontinued)
    9.4
    3 Ratings
    21% above category average
    Intuit Mailchimp
    -
    Ratings
    Mobile access9.43 Ratings00 Ratings
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Contactually CRM (discontinued) and Intuit Mailchimp
    Feature
    Contactually CRM (discontinued)
    -
    Ratings
    Intuit Mailchimp
    8.1
    585 Ratings
    5% above category average
    WYSIWYG email editor00 Ratings8.1537 Ratings
    Dynamic content00 Ratings8.1519 Ratings
    Ability to test dynamic content00 Ratings8.2499 Ratings
    Landing pages00 Ratings8.3404 Ratings
    A/B testing00 Ratings7.7434 Ratings
    Mobile optimization00 Ratings7.9535 Ratings
    Email deliverability reporting00 Ratings8.8568 Ratings
    List management00 Ratings8.1564 Ratings
    Triggered drip sequences00 Ratings7.7385 Ratings
    Lead Management
    Comparison of Lead Management features of Contactually CRM (discontinued) and Intuit Mailchimp
    Feature
    Contactually CRM (discontinued)
    -
    Ratings
    Intuit Mailchimp
    8.9
    75 Ratings
    13% above category average
    Lead nurturing automation00 Ratings7.465 Ratings
    Lead scoring and grading00 Ratings10.01 Ratings
    Data quality management00 Ratings8.372 Ratings
    Automated sales alerts and tasks00 Ratings10.01 Ratings
    Campaign Management
    Comparison of Campaign Management features of Contactually CRM (discontinued) and Intuit Mailchimp
    Feature
    Contactually CRM (discontinued)
    -
    Ratings
    Intuit Mailchimp
    7.9
    126 Ratings
    7% above category average
    Calendaring00 Ratings7.448 Ratings
    Event/webinar marketing00 Ratings8.4112 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of Contactually CRM (discontinued) and Intuit Mailchimp
    Feature
    Contactually CRM (discontinued)
    -
    Ratings
    Intuit Mailchimp
    8.2
    124 Ratings
    9% above category average
    Social sharing and campaigns00 Ratings8.3116 Ratings
    Social profile integration00 Ratings8.1107 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Contactually CRM (discontinued) and Intuit Mailchimp
    Feature
    Contactually CRM (discontinued)
    -
    Ratings
    Intuit Mailchimp
    8.3
    565 Ratings
    12% above category average
    Dashboards00 Ratings8.6229 Ratings
    Standard reports00 Ratings8.6560 Ratings
    Custom reports00 Ratings7.9130 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Contactually CRM (discontinued) and Intuit Mailchimp
    Feature
    Contactually CRM (discontinued)
    -
    Ratings
    Intuit Mailchimp
    7.9
    132 Ratings
    5% above category average
    API00 Ratings7.9107 Ratings
    Role-based workflow & approvals00 Ratings8.470 Ratings
    Customizability00 Ratings5.62 Ratings
    Integration with Salesforce.com00 Ratings8.554 Ratings
    Integration with Microsoft Dynamics CRM00 Ratings8.647 Ratings
    Integration with SugarCRM00 Ratings8.12 Ratings
    Third-party software integrations00 Ratings7.9109 Ratings
    Best Alternatives
    Contactually CRM (discontinued)Intuit Mailchimp
    Small Businesses
    Salesflare
    Score10 out of 10
    Vbout
    Score9.9 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Bloomreach
    Score9.2 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Iterable
    Score8.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Contactually CRM (discontinued)Intuit Mailchimp
    Likelihood to Recommend
    9.0
    (4 ratings)
    8.7
    (608 ratings)
    Likelihood to Renew
    1.0
    (1 ratings)
    10.0
    (55 ratings)
    Usability
    -
    (0 ratings)
    8.5
    (477 ratings)
    Availability
    -
    (0 ratings)
    9.5
    (6 ratings)
    Performance
    -
    (0 ratings)
    8.9
    (7 ratings)
    Support Rating
    -
    (0 ratings)
    8.8
    (20 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.4
    (22 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    8.0
    (4 ratings)
    Product Scalability
    -
    (0 ratings)
    9.5
    (6 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (2 ratings)
    User Testimonials
    Contactually CRM (discontinued)Intuit Mailchimp
    Likelihood to Recommend
    Discontinued Products
    Contactually is a very powerful CRM, even though it is extremely simple to use. It is very intuitive and fun to use! Their templates for nurturing and follow-up are phenomenal, so if you have a sales cycle, this is the tool for you. I even use it to keep track of family and acquaintances' interactions, as Contactually can alert me when it's been 30 days since the last time I talked to person A. The only reason I don't give it a 10 is because price has been going up in recent years.
    Incentivized
    Read full review
    Intuit
    Mailchimp is fairly easy to onboard, even for those who would consider themselves less technologically inclined. It can be as simple as plug-and-play for simpler campaigns or scale up as needed. It also makes it easy to build, send out for internal review and feedback, and track all the needed changes.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Syncing to email
    • Design and interface
    • Support team
    Incentivized
    Read full review
    Intuit
    • Mailchimp allows you to manage your mailing list really well. You can subscribe people, unsubscribe people manage the mailing list directly into segments, and what not.
    • Mailchimp has features where you can create campaigns based on your mailing lists and send out newsletters to your subscribers based on a multitude of parameters that you can setup. Such as send email daily, weekly, monthly and they also have event based mails that you can send out.
    • Mailchimp also has a feature where you can design your emails. The look and aesthetics are very important when sending emails to your subscribers and all those needs are addressed here.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Social tracking is really only through Twitter so though you can add LinkedIn, G+, and even AngelList social profiles, you don't get users' social posts from those
    • The feature that highlights opportunities to stay connected with "important" contacts COULD be incredible but it only reports to you when those users have birthdays or they tweet @ you. Rather worthless in that regard. Would be nice if Important contacts showed every time those people posted something on social media.
    • Becomes laborious when you have thousands of contacts and need to organize them and indicate their level of importance.
    • Time since last contacted only tracks email. You can't manually indicate that you've contacted them, it doesn't track your calendar to know if you had a meeting
    Read full review
    Intuit
    • The pricing tiers do scale quickly so if you have a free newsletter it may get expensive
    • The pricing is based on total emails so if you have users who you only email rarely it might not make sense to use Intuit Mailchimp
    • Customer support can be a bit lacking at times and their docs aren't always the best
    Read full review
    Likelihood to Renew
    Discontinued Products
    Just doesn't provide the sophistication that I seek. It's a simple solution with some innovation automation relatively speaking, but ideal for individuals and small businesses with basic CRM needs.
    Read full review
    Intuit
    We've had Mailchimp for about ten years, I want to say. I started with the company about four years ago, and I don't see us ever diverting to another source. It's easy for us to use, and we have all our clients already built into the database. I imagine we'll use them for as long as we have the company.
    Incentivized
    Read full review
    Usability
    Discontinued Products
    No answers on this topic
    Intuit
    It is easy, but some things you need to learn from their resources. Mailchimp is one of the most popular email marketing platforms because it combines email marketing, automation, audience management, and analytics into a single tool that's easy to use and scale. Simple solutions and drag-and-drop edits make it easy.
    Incentivized
    Read full review
    Reliability and Availability
    Discontinued Products
    No answers on this topic
    Intuit
    I have, in the 4+ years that I've used Mailchimp, never seen an issue that restricted the use of their software/tools. I don't know of a single time when they're system crashed or went down. I could be wrong, but I honestly haven't experienced any issues with outages, errors or unplanned downtime
    Incentivized
    Read full review
    Performance
    Discontinued Products
    No answers on this topic
    Intuit
    I haven't noticed any slow speeds from Mailchimp or their tools. I think the landing pages load quickly and look nice. The email reports and editing operates smoothly and doesn't take time to load. Additionally, when I use Mailchimp in conjunction with Zapier + Hubspot I don't notice any drag between any of these tools
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    No answers on this topic
    Intuit
    Website tools were easy to use and understand so a novice can easily meet or exceed their client's expectations! Loved that we were able to totally customize so that the e-mail we created conveyed our client's overall messaging consistent with their branding! Client love that we can provide turnkey services to support their sales and marketing teams!
    Incentivized
    Read full review
    Implementation Rating
    Discontinued Products
    No answers on this topic
    Intuit
    It's pretty easy to get up and running! There's a slight learning curve on a few things, but once you find where everything is located, you can import your list and send your first email. It really makes our clients feel great to see how quickly they can get that first email out.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    It seemed to have everything that I wanted and wasn't too expensive.
    Incentivized
    Read full review
    Intuit
    I used Intuit Mailchimp, and I would say other software I used is equally good and competes with Intuit Mailchimp. Well, Intuit Mailchimp's reporting is better, and ActiveCampaign has more affordable pricing, so in the end, it all comes to what you need. What we needed was available in cheaper price in other software as well. But I would definitely say Intuit Mailchimp has its own advantages too.
    Incentivized
    Read full review
    Scalability
    Discontinued Products
    No answers on this topic
    Intuit
    Mailchimp over the years I've used it has grown in leaps and bounds. They have added so many additional features than were previously available. They are truly an all-in-one marketing platform now. If you're a small operation and just want to add email to your marketing efforts, they're there for you. If you're a larger operation and want to start sending postcard advertisements, they can do that. If you'd good with that and want to kick up your marketing by going social, you can do that on their platform. They are truly able to be as small as you need, but also get quite large in whatever it is you'd like to do through their system.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • It's had a very positive impact in building and maintaining my relationships. The ROI has been positive as an affordable and user-friendly CRM.
    Incentivized
    Read full review
    Intuit
    • One of my retail web store clients was sending out email specials and notices about once a month. After clicking the send button, we would watch Google Analytics and the current site users would light up immediately. Often, the current site visitors would pop up to 20, 30 or more after the email was sent. On a normal day, seeing 1 or 2 online users would be OK.
    • Pretty much in all cases, we could see an uptick in positive activity after sending out a Intuit Mailchimp email to a list.
    Incentivized
    Read full review
    ScreenShots

    Intuit Mailchimp Screenshots

    Screenshot of Mailchimp's advanced analytics and reporting tools. These are used to monitor trends, track performance, and get actionable insights that help users to create better campaigns and drive customer engagement.Screenshot of Mailchimp's precise audience segmentation. Its AI simplifies the workflow by generating complex customer segments for highly personalized campaigns.Screenshot of omnichannel marketing. Campaigns can be built across multiple channels, and then managed from one convenient place.Screenshot of marketing automations with the Customer Journey Builder. This is used to reach the right people with the right message at exactly the right time, which helps to drive more repeat business, increase customer retention, and see more orders.Screenshot of Mailchimp's SMS marketing. SMS can be integrated into email, automations, and social campaigns.Screenshot of Mailchimp's AI, used to deliver relevant content faster. It can generate professionally written, on-brand marketing emails with the press of a button. The user only needs to review, edit, and send.