Contentstack vs. MODX

Contentstack has flexible functionality which opens up a lot of possibilities for businesses with proactive web development teams to create their own website builder app to compete with 3rd party agencies. This is especially useful in a large enterprise where non-technical teams often turn to expensive outside agencies which cost more in the long run than an up-front investment into an in-house application.

Incentivized

[MODX is well suited for] all websites, from blogs to corporate sites. It is fast scalable and really good. A small site can be build really fast, and a large site can be made extremely scalable. A website redesign is easy to implement with a new template, without having to redo the content. It got great user groups and users and back-office access can be completely customized.

While ecommerce is possible with some really good plugins I would only use MODX with ecommerce for sites where ecommerce is not the primary role. For pure ecommerce sites rather use a dedicated system like e.g. PrestaShop (i would say the same thing with other ecommerce plugins e.g. WP woo commerce don't do it unless its a site add on.)

• Enables us to build and architect content through the use of their easy to use software and user interface.
• Customer service has been by far the most reliable and responsive in any vendor i've dealt with.
• Listens to feedback and builds features and technical improvements that helps customers usability and experience.

Incentivized

• Ease of use - the MODX platform is very easy to use for someone who may have limited experience in content management.
• Content blocks - the content blocks within MODX add to the usability and customization of the website being managed.

Incentivized

• In my opinion it's not very intuitive. I've found its difficult to understand how to best structure entries, especially if they are related
• In my experience, entries can get difficult to understand if weren't the creator. It would be helpful to have some meta data around the entry itself and the fields within them in my opinion.
• Integration with an A/B testing platform would be nice.

Incentivized

• The user interface was confusing at times.
• Not a plug and play CMS system.
• The site manager doesn't always run fast.

Incentivized

It is the CMS we use the most, not because we know it well but because we literally tried many of other CMS and this one did it for us.

However having said we really do not like the one shoe fits all approach. E..g for eCommerce we usually use PrestaShop etc. if a specialized CMS can do a task rather use that.

However for a general CMS [MODX] is hard to beat.

Great and easy to use for both the coder and the end user. Especially if setup correctly by the coder.

We have not had it go down due to bugs etc. especially when comparing it to other cms out there.

Damn its fast. really good page speed out of the box.

They have an in-app chat with their support team, who is always quick to respond and provide helpful answers. I've never walked away from an interaction without my issue being solved quickly and easily. They're also very communicative over email and are sure to follow up after any changes are made to ensure we're seeing the desired result. They are always very professional and easy to work with.

Incentivized

Great community support on slack.

If you have a paid plugin great support also esp from modmore

If you have cloud hosting MODX support is fast and all servers are optimized for MODX

Good system

Contentstack has better international hosting support then Contentful and we found the presales and sales support people were MUCH more responsive than Contentful. The Sitecore sales process was very very slow and overly complex. We felt Sitecore had many features that were not valuable and the cost to benefit ratio was much lower compared to ContentStack

Incentivized

The other company that we looked into was WordPress and all of the features that it offered our organization. What MODX offered to us from development to everyday use just made more sense for our organization as a whole. WordPress is still a great CMS platform, just not exactly what we were looking for.

Incentivized

Very scalable. e.g. in the [MODX] manager you can manage multiple websites at once without having to login else where. it is very convenient and this way resources and be easily managed and shared.

• Saved significant amounts of money that would previously been spent on 3rd party agencies to build websites
• Empowered Comms teams to create and edit the design and content of their own websites on demand rather than relying on the Dev team
• Allowed the Development team to concentrate on building functionality rather than websites, so we can focus on improvement rather than BAU work.

Incentivized

• Increased security permissions of the users and freelancers who worked on our website.
• Gave our developers the ability to create any page that they wanted with custom code.
• Hindered our Marketing team's ability to stay on top of our content strategy with changes.

Incentivized