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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ContractWorks, An Onit Product

    Score8.9 out of 10
    N/AContractWorks aims to make executing, storing, and tracking corporate agreements easier and more accessible to businesses and teams of all sizes, by providing what they describe as a quick implementation, an easy-to-use interface, and pricing starting at $700/month for unlimited users. In addition to features needed to manage agreements, users get a team of support professionals to help get the most out of their contract portfolio. Smart Document Tagging & Customizable…

    $700

    per month Billed Annually

    FreshBooks

    Score9.2 out of 10
    Small Businesses (1-50 employees)
    FreshBooks is an accounting service for small businesses. The solution enables users to send and manage invoices, track billable time and collect online payments. The vendor’s value proposition this that their solution provides a straightforward service that simplifies the billing process.

    $21

    per month

    Pricing
    ContractWorks, An Onit ProductFreshBooks
    Editions & Modules
    Standard
    $700/month
    Unlimited users, 2500 documents, 5 e-sign licenses
    Professional
    $900/month
    Unlimited users, 10,000 documents, 10 e-sign licenses
    Premium
    $2000/month
    Unlimited users, unlimited documents, 20 e-sign licenses
    Lite
    $21
    per month
    Plus
    $38
    per month
    Premium
    $65
    per month
    Select
    Custom Pricing
    Offerings
    Pricing Offerings
    ContractWorks, An Onit ProductFreshBooks
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsContractWorks offers low, transparent pricing plans to meet the needs and budget of any business.10% discount for annual pricing.
    More Pricing Information
    Community Pulse
    ContractWorks, An Onit ProductFreshBooks
    Considered Both Products
    SecureDocs, An Onit Company
    No answer on this topic
    FreshBooks
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    69%
    Would buy again
    9 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    82%
    Delivers good value for the price
    9 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    54%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    64%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    62%
    Implementation went as expected
    8 Answers
    Features
    ContractWorks, An Onit ProductFreshBooks
    Contract Collaboration
    Comparison of Contract Collaboration features of ContractWorks, An Onit Product and FreshBooks
    Feature
    ContractWorks, An Onit Product
    8.0
    4 Ratings
    2% below category average
    FreshBooks
    -
    Ratings
    Contract sharing8.04 Ratings00 Ratings
    Contract Monitoring
    Comparison of Contract Monitoring features of ContractWorks, An Onit Product and FreshBooks
    Feature
    ContractWorks, An Onit Product
    8.6
    6 Ratings
    4% above category average
    FreshBooks
    -
    Ratings
    Contract database8.96 Ratings00 Ratings
    Contract search8.96 Ratings00 Ratings
    Contract milestone reminders & alerts8.66 Ratings00 Ratings
    Custom contract reports7.85 Ratings00 Ratings
    Tracking contract status8.45 Ratings00 Ratings
    Customization
    Comparison of Customization features of ContractWorks, An Onit Product and FreshBooks
    Feature
    ContractWorks, An Onit Product
    -
    Ratings
    FreshBooks
    9.1
    35 Ratings
    18% above category average
    API for custom integration00 Ratings9.330 Ratings
    Plug-ins00 Ratings9.026 Ratings
    Security
    Comparison of Security features of ContractWorks, An Onit Product and FreshBooks
    Feature
    ContractWorks, An Onit Product
    -
    Ratings
    FreshBooks
    10.0
    41 Ratings
    20% above category average
    Single sign-on capability00 Ratings10.01 Ratings
    Role-based user permissions00 Ratings10.041 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of ContractWorks, An Onit Product and FreshBooks
    Feature
    ContractWorks, An Onit Product
    -
    Ratings
    FreshBooks
    7.5
    57 Ratings
    4% below category average
    Dashboards00 Ratings9.057 Ratings
    Standard reports00 Ratings8.855 Ratings
    Custom reports00 Ratings4.82 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of ContractWorks, An Onit Product and FreshBooks
    Feature
    ContractWorks, An Onit Product
    -
    Ratings
    FreshBooks
    7.5
    56 Ratings
    2% below category average
    Accounts payable00 Ratings8.041 Ratings
    Accounts receivable00 Ratings9.455 Ratings
    Cash management00 Ratings7.03 Ratings
    Bank reconciliation00 Ratings7.02 Ratings
    Expense management00 Ratings6.651 Ratings
    Time tracking00 Ratings7.642 Ratings
    Multi-currency support00 Ratings7.01 Ratings
    Regulations compliance00 Ratings6.021 Ratings
    Self-service portal00 Ratings9.13 Ratings
    Order Management
    Comparison of Order Management features of ContractWorks, An Onit Product and FreshBooks
    Feature
    ContractWorks, An Onit Product
    -
    Ratings
    FreshBooks
    9.5
    49 Ratings
    25% above category average
    Pricing00 Ratings8.839 Ratings
    Order entry00 Ratings9.337 Ratings
    Credit card processing00 Ratings9.741 Ratings
    Cost of goods sold00 Ratings10.01 Ratings
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    ContractWorks, An Onit ProductFreshBooks
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    DocuSign CLM
    Score8.2 out of 10
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
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    Conga CLM
    Score8.8 out of 10
    MYOB
    Score8.3 out of 10
    Enterprises
    Conga CLM
    Score8.8 out of 10
    Microsoft Dynamics GP
    Score5.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ContractWorks, An Onit ProductFreshBooks
    Likelihood to Recommend
    9.1
    (6 ratings)
    7.6
    (75 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    7.6
    (18 ratings)
    Usability
    8.7
    (6 ratings)
    9.6
    (20 ratings)
    Availability
    9.1
    (1 ratings)
    10.0
    (2 ratings)
    Performance
    9.1
    (1 ratings)
    8.0
    (1 ratings)
    Support Rating
    8.9
    (6 ratings)
    6.0
    (11 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    CPA Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ContractWorks, An Onit ProductFreshBooks
    Likelihood to Recommend
    SecureDocs, An Onit Company
    [A] user-friendly platform that allows multiple users to store and organize documents across various departments within the company for easy access. [A] tagging feature is a helpful tool in sending reminders for upcoming renewals, etc.
    Read full review
    FreshBooks
    I recommend FreshBooks to anyone running a service-based business that needs invoicing, time reporting, and accounting tools. FB is adept in all three of these scenarios and isn't overly complicated like similar accounting packages I have used. I love how I can write estimates and proposals, manage the business development process from the software, and quickly convert prospects to invoiced clients.
    Incentivized
    Read full review
    Pros
    SecureDocs, An Onit Company
    • Managing renewals[.]
    • Managing timed fee increases[.]
    • Easy storing and retrieval of contracts[.]
    • Manage roles to determine who sees what. Very granular.
    • [The] signature process is quite powerful, and because it's integrated comes with management.
    Read full review
    FreshBooks
    • Invoicing - FreshBooks basically ensures our accountants spend less time on invoices via its automated invoicing system, which sends invoices to our customers and clients alike and also send them regular reminders for them to pay up their bills.
    • Collecting business insights - FreshBooks enable our company analysts measure our business performances via data reports provided by FreshBooks' intuitive dashboard. Allowing us do a comparative analysis of key business metrics of a current month against past months and determine if the business is growing.
    • Expense tracker - We have recently embraced FreshBooks as an expense tracker for teams at our company branch. Thusfar, FreshBooks has performed very well, making our expense management a perfect operation; ensuring teams do not exceed their planned budget and also eliminating the need for tracking expenses on excel spreadsheets.
    Incentivized
    Read full review
    Cons
    SecureDocs, An Onit Company
    • Allowing changes to documents midway through approvals/signatures.
    • More sophisticated interface for searching in document text would be nice.
    • Some ability to restart agreements that have been declined by intermediate approvers would be nice also.
    Incentivized
    Read full review
    FreshBooks
    • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
    • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
    • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
    Read full review
    Likelihood to Renew
    SecureDocs, An Onit Company
    Current Supply Chain users find great value in ContractWorks. We've been able to demonstrate a better, faster, efficient, cost effective way to solve document and data requirements. ContractWorks is gaining greater interest and acceptance across the Enterprise.
    Read full review
    FreshBooks
    At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
    Read full review
    Usability
    SecureDocs, An Onit Company
    If you can browse [folder-based] software, then you are good to go from the start. [On] more than one occasion I have offered a tour to new users, just to be told: "thank you, I got it this is easy to use". [The search] feature works exactly as expected, [making] your life so much easier.
    Read full review
    FreshBooks
    FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
    Incentivized
    Read full review
    Reliability and Availability
    SecureDocs, An Onit Company
    I've never heard that we've had an outage or error and I 'm in ContractWorks days, evenings and weekends.
    Read full review
    FreshBooks
    FreshBooks is easy to use and always works!
    Incentivized
    Read full review
    Performance
    SecureDocs, An Onit Company
    We haven't integrated ContractWorks with other systems. Otherwise, reasonably sized documents load fairly quickly and reports extract quickly. I work remotely sometimes it takes an extra minute
    Read full review
    FreshBooks
    No answers on this topic
    Support Rating
    SecureDocs, An Onit Company
    My questions are answered just about immediately, and this is true for all members of my team who have reached out for support. Furthermore, when we have asked about features that do not yet exist, we received detailed commentary from the company and its developers letting us know whether we could realistically expect any of those features to come to be. I am beyond satisfied with support.
    Incentivized
    Read full review
    FreshBooks
    I think the support level for FreshBooks is on par with a 6 because the folks behind this application do a fairly good job at providing support for their customer base. I still don't think they are at an elite level when it comes to supporting but are getting there although too slow in my opinion.
    Incentivized
    Read full review
    Implementation Rating
    SecureDocs, An Onit Company
    No answers on this topic
    FreshBooks
    I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
    Read full review
    Alternatives Considered
    SecureDocs, An Onit Company
    ContractWorks is the sole software that I have used. Prior to this, I used a spreadsheet and Outlook notifications to manage contract milestones.
    Read full review
    FreshBooks
    FreshBooks does very well in comparison, especially since it is free software for Barclays bank users. Sage software is much worse than FreshBooks. However, Xero and QuickBooks, the market leaders, are still ahead with usability, additional features, reporting, and connection with third-party software providers. We chose FreshBooks as it does everything we require from this type of software.
    Incentivized
    Read full review
    Scalability
    SecureDocs, An Onit Company
    Tasked with finding a cost conscious Contract Management platform, we knew change and acceptance across the Enterprise would come slow. Using ContractWorks means not overspending in initial months with fewer users. As our core group becomes more proficient and we demonstrate/prove ease of use to other departments with scale up use and cost together
    Read full review
    FreshBooks
    No answers on this topic
    Return on Investment
    SecureDocs, An Onit Company
    • It has opened up a lot of time that contract managers/administrators wasted.
    • Added efficiencies and the ability to manage contracts remotely.
    Read full review
    FreshBooks
    • In reality, we do not implement all of its use at the moment in order to determine an adequate ROI.
    • In our approach to the use of the system, it seems to us a considerable time saving by achieving the integration of the Mexican subsidiary with its parent located in the US.
    • Financial reports meet the necessary USGAAP requirements.
    Incentivized
    Read full review
    ScreenShots

    ContractWorks, An Onit Product Screenshots

    Screenshot of ContractWorks can be used to create custom "tags" to track important contract information that becomes searchable and reportable.Screenshot of In ContractWorks users can set unlimited notifications on any milestone date and receive email alerts for deadlines, or review alerts on a calendar.Screenshot of With ContractWorks built-in electronic signature feature one can see the status of documents out for signature.Screenshot of ContractWorks can be used to create reports on any data-point.  The reports can be saved, scheduled, exported, and shared.Screenshot of Contracts are dragged and dropped into the system.Screenshot of ContractWorks allows users to create custom "tags" to track important contract information that becomes searchable and reportable.

    FreshBooks Screenshots

    Screenshot of the dashboardScreenshot of an invoice overviewScreenshot of an example of a customizable invoiceScreenshot of an invoice appearing across devicesScreenshot of expensesScreenshot of time tracking