TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ContractWorks, An Onit Product

    Score8.9 out of 10
    N/AContractWorks aims to make executing, storing, and tracking corporate agreements easier and more accessible to businesses and teams of all sizes, by providing what they describe as a quick implementation, an easy-to-use interface, and pricing starting at $700/month for unlimited users. In addition to features needed to manage agreements, users get a team of support professionals to help get the most out of their contract portfolio. Smart Document Tagging & Customizable…

    $700

    per month Billed Annually

    JAGGAER

    Score6.2 out of 10
    N/AJAGGAER is a procure-to-pay provider in the higher education and government sectors. JAGGAER eProcurement and strategic sourcing customers gain access to suppliers on a scalable, customizable platform. The JAGGAER SaaS-based, source-to-settle solution provides unparalleled visibility, insights and recommendations to procurement leaders and suppliers. The result is a fluid supply chain driven by spend analysis, contract management, and an accounts payable solutions.N/A
    Pricing
    ContractWorks, An Onit ProductJAGGAER
    Editions & Modules
    Standard
    $700/month
    Unlimited users, 2500 documents, 5 e-sign licenses
    Professional
    $900/month
    Unlimited users, 10,000 documents, 10 e-sign licenses
    Premium
    $2000/month
    Unlimited users, unlimited documents, 20 e-sign licenses
    No answers on this topic
    Offerings
    Pricing Offerings
    ContractWorks, An Onit ProductJAGGAER
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsContractWorks offers low, transparent pricing plans to meet the needs and budget of any business.—
    More Pricing Information
    Community Pulse
    ContractWorks, An Onit ProductJAGGAER
    Considered Both Products
    SecureDocs, An Onit Company
    No answer on this topic
    JAGGAER
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    No answers on this topic
    Features
    ContractWorks, An Onit ProductJAGGAER
    Contract Collaboration
    Comparison of Contract Collaboration features of ContractWorks, An Onit Product and JAGGAER
    Feature
    ContractWorks, An Onit Product
    8.0
    4 Ratings
    2% below category average
    JAGGAER
    -
    Ratings
    Contract sharing8.04 Ratings00 Ratings
    Contract Monitoring
    Comparison of Contract Monitoring features of ContractWorks, An Onit Product and JAGGAER
    Feature
    ContractWorks, An Onit Product
    8.6
    6 Ratings
    4% above category average
    JAGGAER
    -
    Ratings
    Contract database8.96 Ratings00 Ratings
    Contract search8.96 Ratings00 Ratings
    Contract milestone reminders & alerts8.66 Ratings00 Ratings
    Custom contract reports7.85 Ratings00 Ratings
    Tracking contract status8.45 Ratings00 Ratings
    Best Alternatives
    ContractWorks, An Onit ProductJAGGAER
    Small Businesses
    DocuSign CLM
    Score8.2 out of 10
    No answers on this topic
    Medium-sized Companies
    Conga CLM
    Score8.8 out of 10
    Precoro
    Score9.5 out of 10
    Enterprises
    Conga CLM
    Score8.8 out of 10
    GEP Quantum Intelligence
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ContractWorks, An Onit ProductJAGGAER
    Likelihood to Recommend
    9.1
    (6 ratings)
    9.0
    (35 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    7.4
    (17 ratings)
    Usability
    8.7
    (6 ratings)
    8.2
    (5 ratings)
    Availability
    9.1
    (1 ratings)
    9.0
    (2 ratings)
    Performance
    9.1
    (1 ratings)
    8.9
    (3 ratings)
    Support Rating
    8.9
    (6 ratings)
    8.2
    (9 ratings)
    In-Person Training
    -
    (0 ratings)
    6.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (3 ratings)
    Configurability
    -
    (0 ratings)
    6.4
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    9.1
    (1 ratings)
    9.0
    (2 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ContractWorks, An Onit ProductJAGGAER
    Likelihood to Recommend
    SecureDocs, An Onit Company
    [A] user-friendly platform that allows multiple users to store and organize documents across various departments within the company for easy access. [A] tagging feature is a helpful tool in sending reminders for upcoming renewals, etc.
    Read full review
    JAGGAER
    As a purchasing app, it is excellent. I cannot speak to its usefulness in the AP area. it may be less useful in a different environment, such as manufacturing. For research and healthcare use, it is excellent. Also, we use Banner as our ERP. SciQuest is well versed with integrating with Banner. Users with a different ERP may experience less pleasant results.
    Incentivized
    Read full review
    Pros
    SecureDocs, An Onit Company
    • Managing renewals[.]
    • Managing timed fee increases[.]
    • Easy storing and retrieval of contracts[.]
    • Manage roles to determine who sees what. Very granular.
    • [The] signature process is quite powerful, and because it's integrated comes with management.
    Read full review
    JAGGAER
    • Source to settle: Although we did not purchase all the new applications in the suite SciQuest made, what we did use, worked and worked nicely. With SciQuest you can get a turn-key system.
    • I love the way SciQuest rolls out changes, measuring customer feedback, and rolling out major changes 3 times a year. Like clockwork you know what to expect ahead of time, deciding whether or not you need a particular enhancement (if optional), having plenty of time to make adjustments in business processes if needed, and/or user-base announcements.
    • I was always astonished to see both clients and potential clients come to the conferences. SciQuest would allow the "mixing" of clients and potential clients, apparently unafraid of any negative commentaries the potential clients might get. That has always been impressive to me as a techie myself.
    Incentivized
    Read full review
    Cons
    SecureDocs, An Onit Company
    • Allowing changes to documents midway through approvals/signatures.
    • More sophisticated interface for searching in document text would be nice.
    • Some ability to restart agreements that have been declined by intermediate approvers would be nice also.
    Incentivized
    Read full review
    JAGGAER
    • Their existing pricing model for the number of Suppliers onboarded or removed has been a little disappointing as there are times when suppliers do have to be switched out.
    • They have greatly helped in making UNSPSC updating easier, but I would like to be able to get an extract with a delta that would make it easier for us to update our ERP as this information needs to be stored on both sides.
    Read full review
    Likelihood to Renew
    SecureDocs, An Onit Company
    Current Supply Chain users find great value in ContractWorks. We've been able to demonstrate a better, faster, efficient, cost effective way to solve document and data requirements. ContractWorks is gaining greater interest and acceptance across the Enterprise.
    Read full review
    JAGGAER
    Simplified and user friendly system that has been implemented across our entire institute and with all of our vendors. We really like this program and it works well for us. Changing to another program would be a significant time investment and hassle
    Read full review
    Usability
    SecureDocs, An Onit Company
    If you can browse [folder-based] software, then you are good to go from the start. [On] more than one occasion I have offered a tour to new users, just to be told: "thank you, I got it this is easy to use". [The search] feature works exactly as expected, [making] your life so much easier.
    Read full review
    JAGGAER
    There is a 3 month learning curve and then the features are easy to use. My AP team processes 400 invoices daily through the system. The things to watch for are vendor billing mistakes (no/incorrect PO number, information discrepancies) and buyer purchase request inconsistencies. Those are part of AP anyway so maybe it is what it is. The Sciquest AP software performs as designed some improvements needed. In our system I have documented a list of 60 improvements that could increase throughput up to 50%. Those improvements include making the AP records GUI format more customized for AP purposes, and improving the QC tolerance functionality, which can be laborious to sync (Match).
    Read full review
    Reliability and Availability
    SecureDocs, An Onit Company
    I've never heard that we've had an outage or error and I 'm in ContractWorks days, evenings and weekends.
    Read full review
    JAGGAER
    They have had only a couple of very quick occasions where they were down for 1-2 minutes. One time they had a problem adding attachments. Very Reliable!
    Read full review
    Performance
    SecureDocs, An Onit Company
    We haven't integrated ContractWorks with other systems. Otherwise, reasonably sized documents load fairly quickly and reports extract quickly. I work remotely sometimes it takes an extra minute
    Read full review
    JAGGAER
    Having used SciQuest for over five years and having their competitors, SciQuest offers the best user experience and integration between vendors and ERP.
    Read full review
    Support Rating
    SecureDocs, An Onit Company
    My questions are answered just about immediately, and this is true for all members of my team who have reached out for support. Furthermore, when we have asked about features that do not yet exist, we received detailed commentary from the company and its developers letting us know whether we could realistically expect any of those features to come to be. I am beyond satisfied with support.
    Incentivized
    Read full review
    JAGGAER
    They usually respond to medium-to-low priority issues very quickly, and high priority issues almost instantly. Their support team is knowledgeable and responsive. Their Supplier Enablement team is very good and is a feature that most of their competitors don't have. The company makes a serious effort to maintain good relationships with their customers.
    Incentivized
    Read full review
    Online Training
    SecureDocs, An Onit Company
    No answers on this topic
    JAGGAER
    SciQuest has changed its name to Jaggaer.https://www.jaggaer.com/
    Read full review
    Implementation Rating
    SecureDocs, An Onit Company
    No answers on this topic
    JAGGAER
    We had an internal project manager who was well versed in PMI methodologies. I think the implementation would have gone far less successfully, or may even have failed entirely, without her. She was able to do all the things a project manager is supposed to do, and in an ordered and organized manner.
    Incentivized
    Read full review
    Alternatives Considered
    SecureDocs, An Onit Company
    ContractWorks is the sole software that I have used. Prior to this, I used a spreadsheet and Outlook notifications to manage contract milestones.
    Read full review
    JAGGAER
    Again, our SciQuest system integrates with Banner. Banner does have a way to create, approve and report on POs. However, the SciQuest product is so much more user friendly, so the learning curve is very steep. Also, SciQuest gives us a lot more detail in our reporting and PO history, which is helpful when trying to remember what happened 6 month ago
    Incentivized
    Read full review
    Scalability
    SecureDocs, An Onit Company
    Tasked with finding a cost conscious Contract Management platform, we knew change and acceptance across the Enterprise would come slow. Using ContractWorks means not overspending in initial months with fewer users. As our core group becomes more proficient and we demonstrate/prove ease of use to other departments with scale up use and cost together
    Read full review
    JAGGAER
    Highly reliable remotely hosted PTP solution that interfaces with our remote OCR vendor and with university sited operational servers. Twice a year over the last 3 years a SciQuest/OCR system file handling or network problem occurs that gets fixed within a day.
    Read full review
    Return on Investment
    SecureDocs, An Onit Company
    • It has opened up a lot of time that contract managers/administrators wasted.
    • Added efficiencies and the ability to manage contracts remotely.
    Read full review
    JAGGAER
    • Customers seem to be fine with selecting requisition items and having them pushed back via carts to a legacy system.
    • Converting one's legacy ERP system to a SaaS solution may prove to be too much of an overhaul in regards to converting to a new set of rules which do not fit exactly with current business processes. The inability to enhance in great detail is also a drawback for customers coming from a highly modifiable system.
    Incentivized
    Read full review
    ScreenShots

    ContractWorks, An Onit Product Screenshots

    Screenshot of ContractWorks can be used to create custom "tags" to track important contract information that becomes searchable and reportable.Screenshot of In ContractWorks users can set unlimited notifications on any milestone date and receive email alerts for deadlines, or review alerts on a calendar.Screenshot of With ContractWorks built-in electronic signature feature one can see the status of documents out for signature.Screenshot of ContractWorks can be used to create reports on any data-point.  The reports can be saved, scheduled, exported, and shared.Screenshot of Contracts are dragged and dropped into the system.Screenshot of ContractWorks allows users to create custom "tags" to track important contract information that becomes searchable and reportable.