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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Conversica

    Score4 out of 10
    Mid-Size Companies (51-1,000 employees)
    Conversica provides lead management software for marketing, inside sales and sales groups.

    $1,499

    per installation

    Yooz

    Score8.8 out of 10
    Small Businesses (1-50 employees)
    Yooz delivers intelligent financial operations automation that aims to reduce waste, mitigate risk, prevent fraud, and eliminate errors from the AP process. Yooz provides Lean Financial Operations™ for companies of all sizes, offering clarity and control in the most complex environments. The Yooz platform combines a workflow engine, real-time applied AI, and transparency, with advanced fraud detection. Boasting over 7,000 customers worldwide and processing more than 300 million…N/A
    Pricing
    ConversicaYooz
    Editions & Modules
    Starter Edition
    $1,499
    per installation
    No answers on this topic
    Offerings
    Pricing Offerings
    ConversicaYooz
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsA Conversica subscription includes an unlimited number of seats for marketers, sales reps and managers. Different editions include different levels of functionality to match your needs. The service is a monthly subscription with an annual commitment.Subscription price based on the volume of documents processed. Unlimited number of users. 4 hours of complimentary service to start.
    More Pricing Information
    Community Pulse
    ConversicaYooz
    Considered Both Products
    Conversica
    No answer on this topic
    Yooz
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    87%
    Would buy again
    41 Answers
    Delivers good value for the price
    No answers on this topic
    94%
    Delivers good value for the price
    31 Answers
    Happy with the feature set
    No answers on this topic
    89%
    Happy with the feature set
    42 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    82%
    Lived up to sales and marketing promises
    14 Answers
    Implementation went as expected
    No answers on this topic
    91%
    Implementation went as expected
    29 Answers
    Features
    ConversicaYooz
    Payment Management
    Comparison of Payment Management features of Conversica and Yooz
    Feature
    Conversica
    -
    Ratings
    Yooz
    8.7
    41 Ratings
    13% above category average
    Customizable Approval Policies00 Ratings8.931 Ratings
    Financial Document Management00 Ratings8.230 Ratings
    Payment Status Tracking00 Ratings8.819 Ratings
    Payment Audit Trail00 Ratings9.021 Ratings
    Duplicate Bill Detection00 Ratings8.739 Ratings
    Advanced OCR00 Ratings8.830 Ratings
    Electronic Funds Transfer00 Ratings8.711 Ratings
    Accounts Payable
    Comparison of Accounts Payable features of Conversica and Yooz
    Feature
    Conversica
    -
    Ratings
    Yooz
    8.5
    42 Ratings
    17% above category average
    Automated Accounts Payable Processes00 Ratings9.142 Ratings
    Vendor Management00 Ratings8.035 Ratings
    Best Alternatives
    ConversicaYooz
    Small Businesses
    No answers on this topic
    Tipalti
    Score7.7 out of 10
    Medium-sized Companies
    Piper the AI SDR by Qualified
    Score8.9 out of 10
    Stampli
    Score8.4 out of 10
    Enterprises
    No answers on this topic
    Basware AP Automation
    Score7.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ConversicaYooz
    Likelihood to Recommend
    9.3
    (95 ratings)
    8.6
    (47 ratings)
    Likelihood to Renew
    8.5
    (6 ratings)
    8.6
    (3 ratings)
    Usability
    9.0
    (1 ratings)
    8.9
    (20 ratings)
    Support Rating
    8.9
    (73 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.1
    (49 ratings)
    -
    (0 ratings)
    User Testimonials
    ConversicaYooz
    Likelihood to Recommend
    Conversica
    Conversica is an excellent tool if you have a large database of potential students, sales leads, or other forms of potential customers/users. It does not replace human interaction, but instead supplements it - allowing your admissions/sales/retention team to spend their time with those individuals that are in most need of assistance - whether that be because they are "hot leads" for a sale, students with a sincere interest, or customers needing assistance beyond the capabilities of an automatic system.
    Incentivized
    Read full review
    Yooz
    Yooz is perfect for reoccurring invoices, such as utilities, as you can search by account# to show a list of entries allowing consistency across the board. Color coding can be used to differentiate between utilities or responsibilities. This also helps when exporting specific items. I can select one by one or by group.
    Incentivized
    Read full review
    Pros
    Conversica
    • Conversica is great at working low level leads and surfacing those that are in fact interested in your product or service.
    • Conversica is also useful in weeding out leads that are not strong.
    • Since Conversica is sending emails to various prospects, customers and opportunities, it allows sales, account managers, service etc, to focus on other activities, thereby saving time and freeing up resources.
    Incentivized
    Read full review
    Yooz
    • Yooz allowed for the uploading of purchase orders and the matching of purchase orders to invoices for smooth processing of invoices.
    • Yooz performed three way matching in a stream lined manner.
    • Yooz was a user friendly software that integrated well with Oracle NetSuite.
    Incentivized
    Read full review
    Cons
    Conversica
    • The method of standing up campaigns can be a little tedious for administrators because it uses copy/paste of Salesforce Campaign ID instead of just searching for active Salesforce campaigns.
    • Understanding the conversation path options that the AI could take is improving greatly, but can still use some improvements for admin awareness when standing up a new conversation.
    • Understanding what conversation types exist and how they differ from one another is sometimes difficult to self-serv, but the Conversica team is always very good about helping out explaining these.
    Incentivized
    Read full review
    Yooz
    • when exporting we have to change the total column's to numbers or it will export with the incorrect totals.
    • Yooz needs to not allow itself to add a line to the total and change what you are posting. instead it needs to freeze you from moving on.
    Incentivized
    Read full review
    Likelihood to Renew
    Conversica
    Tool is extremely powerful but comes with a heavy price tag. As long as we close more than 30 deals with year with Conversica's assistance it will be an easy choice to renew. If we don't we will have to figure out if these funds are best spent in other lead generation places.
    Read full review
    Yooz
    I love Yooz and everything it has brought to our organization!
    Read full review
    Usability
    Conversica
    Standalone, it's very easy to use. It becomes a little more complicated when you're working with it as an integration in Salesforce.
    Incentivized
    Read full review
    Yooz
    It has helped me with invoices and able to see if i have a duplicate and to see how many times vendor has been processed in the system and also to see who is late if it has been in yooz and it needs to get paid soon and also how many coding i have used
    Incentivized
    Read full review
    Support Rating
    Conversica
    Our account manager and support rep have been extremely helpful in helping us get the system where we wanted it. Given our original use case as a lead qualifier, a lot of the conversations needed to be altered or exceptions created in order to provide the customization we needed. Our AM and support rep were able to accommodate most of our requests and were extremely helpful in working with us on a solution.
    Incentivized
    Read full review
    Yooz
    No answers on this topic
    Implementation Rating
    Conversica
    The implementation went smoothly. The only advice I would give for anybody looking to integrate Conversica with Salesforce is to ensure that either you or somebody within your organization has experience with process builder as you'll need to create some processes to force your leads into Salesforce campaigns for the Conversica system to pick them up.
    Incentivized
    Read full review
    Yooz
    No answers on this topic
    Alternatives Considered
    Conversica
    I haven't looked into many other conversational ai products - we received a solid recommendation about using this and have been happy with the process and experience. Price was also pretty good, so we didn't feel a need to shop around on that front. If things change I'll do that homework, but we're happy for now
    Incentivized
    Read full review
    Yooz
    Chrome River is slow and full of inconsistencies. Capturing invoices is confusing, as you have to assign approvers and coding at that time. No time to save it and research those details. It has multiple screens labeled inbox but are for different stages in the approval process that aren't specified unless you go into the invoice and review. When you go to exit the invoice, it takes you back to the main menu instead of the inbox you were currently working in. It is live, but the updates are every 10-15 minutes as opposed to immediately.
    Incentivized
    Read full review
    Return on Investment
    Conversica
    • We have found that each conversation type has a different ROI. Some are very hard to report off of, whereas others are easy. this is because some are more built around building awareness of what we offer where they may not purchase it for months down the line.
    • Has helped us to save on salaries. If staff were to try to do the same thing our AI Assistant does, it would take them many hours to be as successful.
    Incentivized
    Read full review
    Yooz
    • Yooz has delivered a positive ROI for our AP function by reducing invoice processing time and cost, accelerating approvals, and improving control over duplicate/exception handling.
    • Cost per invoice down through automation like less paper/postage.
    • Easy to find the invoice by using invoice number.
    Read full review
    ScreenShots

    Conversica Screenshots

    Screenshot of Dashboard showing an overview of important metrics, like response rates, hot leads and top-performing lead sources

    Yooz Screenshots

    Screenshot of how Yooz works - The solution provides artificial intelligence (AI) and machine learning technologies to help AP teams with invoice automation.Screenshot of Purchase: Automates PR/PO and approvals using workflows. Additionally users can create purchase requests, automate approval workflows, automatically generate purchase orders, manage deliveries and monitor the budget.Screenshot of Capture: AI based data extraction to extract invoices. Works for almost any format (PDF, Factur-X, UBL, CII, EDIFACT, etc.)Screenshot of No touch: Intelligent workflows to automate approvals and paymentsScreenshot of Pay: A Digital Invoice Payment Workflow. Invoices can be paid individually or as a batch,  and vendors receive payment through Virtual Card, ACH, eCheck, or Paper Check.Screenshot of Export: Invoice capture and automation that integrates with accounting software, or with more than 200 ERPs worldwide.