Convertize vs. Kissmetrics

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Convertize
Score 8.0 out of 10
N/A
Convertize headquartered in London offers their A/B testing solution.
$49
20,000 visitors per month
Kissmetrics
Score 9.6 out of 10
Mid-Size Companies (51-1,000 employees)
Kissmetrics is a customer engagement automation platform. This solution includes behavioral analytics, segmentation, and email campaign automation.
$150
per month
Pricing
ConvertizeKissmetrics
Editions & Modules
Solo
$49
20,000 visitors per month
Team
$199
100,000 visitors per month
Team
$329
500,000 visitors per month
Team
$499
1,000,000 visitors/month
Team
$829
2,000,000 visitors per month
Growth
$500
Monthly Tracked People
Power
$850
Monthly Tracked People
Enterprise
Custom
Monthly Tracked People
Offerings
Pricing Offerings
ConvertizeKissmetrics
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup fee$1,500 per installation
Additional DetailsWhat are Monthly Tracked People? Monthly Tracked People are unique visitors that engage in an Event on your website or with your product, that gets tracked by you in Kissmetrics. Monthly Tracked People can be anonymous or identified.
More Pricing Information
Community Pulse
ConvertizeKissmetrics
Top Pros
Top Cons

No answers on this topic

Features
ConvertizeKissmetrics
Testing and Experimentation
Comparison of Testing and Experimentation features of Product A and Product B
Convertize
8.9
1 Ratings
3% above category average
Kissmetrics
-
Ratings
a/b experiment testing10.01 Ratings00 Ratings
Split URL testing10.01 Ratings00 Ratings
Test significance8.01 Ratings00 Ratings
Visual / WYSIWYG editor9.01 Ratings00 Ratings
Advanced code editor9.01 Ratings00 Ratings
Preview mode8.01 Ratings00 Ratings
Test duration calculator8.01 Ratings00 Ratings
Audience Segmentation & Targeting
Comparison of Audience Segmentation & Targeting features of Product A and Product B
Convertize
8.0
1 Ratings
10% below category average
Kissmetrics
-
Ratings
Standard visitor segmentation8.01 Ratings00 Ratings
Website personalization8.01 Ratings00 Ratings
Results and Analysis
Comparison of Results and Analysis features of Product A and Product B
Convertize
6.3
1 Ratings
30% below category average
Kissmetrics
-
Ratings
Goal tracking7.01 Ratings00 Ratings
Test reporting5.01 Ratings00 Ratings
Experiments results dashboard7.01 Ratings00 Ratings
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ConvertizeKissmetrics
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Score 9.5 out of 10
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Score 9.0 out of 10
Medium-sized Companies
Dynamic Yield
Dynamic Yield
Score 9.2 out of 10
Siteimprove
Siteimprove
Score 8.7 out of 10
Enterprises
Dynamic Yield
Dynamic Yield
Score 9.2 out of 10
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Score 8.6 out of 10
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User Ratings
ConvertizeKissmetrics
Likelihood to Recommend
8.0
(1 ratings)
8.9
(48 ratings)
Likelihood to Renew
-
(0 ratings)
7.4
(27 ratings)
Usability
-
(0 ratings)
7.1
(6 ratings)
Availability
-
(0 ratings)
8.3
(6 ratings)
Performance
-
(0 ratings)
8.5
(6 ratings)
Support Rating
-
(0 ratings)
9.0
(9 ratings)
In-Person Training
-
(0 ratings)
9.1
(1 ratings)
Online Training
-
(0 ratings)
8.6
(3 ratings)
Implementation Rating
-
(0 ratings)
7.3
(7 ratings)
User Testimonials
ConvertizeKissmetrics
Likelihood to Recommend
Glassbox
For startups that want to experiment with their landing page, I think Convertize is great. Especially if your team doesn't have time to build a solution yourself. One of the best things, in my opinion, is that it can be used by non-tech people, such as a marketing department and so on.
Read full review
Kissmetrics
[Kissmetrics is well suited for the] abandon cart scenario to re-engage users on the purchase journey. Engaging users to personalized content using the visit metrics derived from the data captured at each digital touch points. [Implementing] website campaign and journey orchestration is easy. You get visitor profile to segment upon using different visit metrics and action.
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Pros
Glassbox
No answers on this topic
Kissmetrics
  • The more events you track and properties you send along, the more you can see how specific users use your product/service. The user based timeline gives you a perfect start point to get in touch with users, because you can see where they get stuck.
  • Tracking your traffic sources and how they influence conversions is awesome. You can get a perfect view of how much a traffic source contributes to revenue.
  • Funnel reports give you more insights into micro and macro conversion steps and give you actionable data to work with.
  • Customer support!
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Cons
Glassbox
No answers on this topic
Kissmetrics
  • Installing.... yes this is also a negative. While you can install and have the program running in minutes, if you use Unbounce, the form tracking process is quite complicated!
  • Updates... I feel like the product updates have slowed a lot lately. Thankfully, the product functionality is so amazing that it hasn't impeded the use of it. However, it is still disappointing to see less frequent software updates.
  • Occasionally clunky UI... there are a few reports that are really easy to mess up and leave you scratching your head on why it isn't showing you any data.
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Likelihood to Renew
Glassbox
No answers on this topic
Kissmetrics
Price sensitivity and the different choices that now exist in the Analytics industry. I think it makes sense for us sometime this year to rethink our analytics strategy to see how we may leverage the best of GA (which has included lots of new features and updates the past years_, Kiss and other tools as need be
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Usability
Glassbox
No answers on this topic
Kissmetrics
Right after login, you'll get to a dashboard which shows you a quick view on how your business is doing across the events you are tracking. There is no need to dig deeper than that unless you want to, in which case it's very easy to do so just by clicking on the metric on which you want more information. The interface is very intuitive.
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Reliability and Availability
Glassbox
No answers on this topic
Kissmetrics
The application was very rarely down; during the period we used the application, I can think of only two or three occasions in which the site was down. Notably, at no time was the the performance of our own site compromised as a result.
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Performance
Glassbox
No answers on this topic
Kissmetrics
Speed improved dramatically as the service matured. Early iterations of the publicly-released application would occasionally provide slow processing of results, but those delays became much rarer occurrences during the last year that we used KISSmetrics. One of the more impressive views (which started out feeling more like a toy) is the live view of visits. Knowing that you could see, in real time, what events a user triggered, was gratifying and instructive.
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Support Rating
Glassbox
No answers on this topic
Kissmetrics
Our front-line product support person (Mika) is great. She is responsive and great to work with.

However, the data accuracy issue described earlier is the reason for the low score here. This issue was escalated from front-line to support to level 2 technical support and then it disappeared into a black hole. Escalations, in general, do not go well. We get no response for days, or I have to chase things down. This is not acceptable. Marketing metrics are critically important to me and I need answers quickly. I cannot afford to wait around for days / weeks for a response.

Just to be clear, these comments only apply to escalated support issues.
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In-Person Training
Glassbox
No answers on this topic
Kissmetrics
Again, we were fortunate to work with KISSmetrics as they built their application, but Hiten, their CEO and founder, was incredibly helpful to me personally, and to our metrics-driven business as a whole, as we adopted their tool.
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Online Training
Glassbox
No answers on this topic
Kissmetrics
I loved this aspect of the product. It wasn't just that the documentation and online tutorials are great - which they are - the on-boarding process though was really stellar. Once you have set everything up, you get a welcome message followed by a step-by-step guide to get you started that is built right into the product interface. For example, the UI asks you to first do X, and then copy this code snippet and send it to your developer who will know what to do with it. When you come back after the first interaction with the product, it continues the process by explaining right in the UI how to track events etc. This kind of step-by-step approach is incredibly efficient. Although there are various forms of supporting documentation (PDFs videos etc) to support every step, you don't really need them. This approach means that you are up and running very quickly with virtually no training time or documentation consultation. Highly efficient process.
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Implementation Rating
Glassbox
No answers on this topic
Kissmetrics
In order to build trackability down to revenue, there was quite a lot of work to integrate Kissmetrics with our software and internal process. We had to build the hooks so that Kissmetrics could call back into our software and billing system, etc.. However, we didn't need additional expertise to do this. Once you understand the API, and you own systems, making it work is not too difficult. We did not require an outside consultant or anything like that
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Alternatives Considered
Glassbox
No answers on this topic
Kissmetrics
Kissmetrics is a next-level step up for people who are used to getting their tracking and reporting from Google Analytics or Shopify's CMS. While HubSpot arguably has a better user interface, Kissmetrics certainly has the power and usability necessary to track important conversion data and help you make better marketing decisions.
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Return on Investment
Glassbox
No answers on this topic
Kissmetrics
  • Unfortunately for this client (small business) the cost of Kissmetrics was just too prohibitive. But it's obvious that for a larger company that can afford it, the data would be invaluable to gain more insight in how to gain more active users and orders for a funnel.
  • The data provided really increases an understanding of how best to provide the right experience for the users...happy users equals increase in ROI.
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ScreenShots

Convertize Screenshots

Screenshot of See at glance which variant is performing best in Convertize Analytics. The platform tells you when your test is significant.Screenshot of Convertize integrates with the tools you're already using

Kissmetrics Screenshots

Screenshot of Kissmetrics Activity Report is a part of our report suite called AnalyzeScreenshot of Kissmetrics Populations allow your to track your most important segment over timeScreenshot of Kissmetrics Campaigns allow you to engage your user with automated behavior-based emails when it is most effective