Coosto vs. LiveAgent
Coosto vs. LiveAgent
Product | Rating | Most Used By | Product Summary | Starting Price |
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Coosto | Enterprise companies (1,001+ employees) | Coosto is a single solution for social media applications. Organizations can use this solution to monitor their brand and reputation, respond to questions from their customers, detect leads or plan and publish their social media content in 150 languages and 200 countries. The vendor says their user-friendly interface and unmatched data quality ensures that many people choose their solutions. The vendor says their product is mainly used for: Customer service via… | N/A | |
LiveAgent | Small Businesses (1-50 employees) | LiveAgent is a help desk software designed to help users bring personalization to customer interactions. LiveAgent presents an omnichannel universal inbox, real-time live chat, built-in call center, and a customer service portal. It offers customer segmentation, automation, built-in CRM, and an analytics package, as well as gamification features, ultimately containing are over 180+ help desk features, and 200+ integrations. The solution boasts users among companies like BMW, Yamaha,… | $9 per month |
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Custom Pricing. We look at main application, number of users, etc. API integration, inclusion of offline media, inclusion of geographical data and optional consulting require a small additional fee. | — | ||||||||||||||
More Pricing Information |
Coosto | LiveAgent | |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Coosto | LiveAgent | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Mention Score 9.4 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Social Suite by Reputation.com Score 9.3 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Coosto | LiveAgent | |
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Likelihood to Recommend | 10.0 (3 ratings) | 8.2 (117 ratings) |
Likelihood to Renew | - (0 ratings) | 9.3 (4 ratings) |
Usability | - (0 ratings) | 8.0 (4 ratings) |
Support Rating | - (0 ratings) | 9.3 (24 ratings) |
Implementation Rating | - (0 ratings) | 9.1 (2 ratings) |
Coosto | LiveAgent | |
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Likelihood to Recommend | Coosto | QualityUnit, LLC |
Pros | Coosto | QualityUnit, LLC |
Cons | Coosto | QualityUnit, LLC |
Likelihood to Renew | Coosto No answers on this topic | QualityUnit, LLC |
Usability | Coosto No answers on this topic | QualityUnit, LLC |
Support Rating | Coosto No answers on this topic | QualityUnit, LLC |
Implementation Rating | Coosto No answers on this topic | QualityUnit, LLC |
Alternatives Considered | Coosto | QualityUnit, LLC |
Return on Investment | Coosto | QualityUnit, LLC |
ScreenShots | Coosto Screenshots | LiveAgent Screenshots |