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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Copper

    Score8.6 out of 10
    N/ACopper is a customer relationship management (CRM) built as an integration into Google Apps.

    $12

    per month per user

    Kintone

    Score9.7 out of 10
    N/AKintone is a customizable digital workplace platform used to manage data, tasks, and communication. The no-code drag-and-drop interface can be used to create custom applications.

    $120

    per month for 5 users (minimum)

    Pricing
    CopperKintone
    Editions & Modules
    Starter - Paid Annually
    $9.00
    per month per user
    Basic - Paid Annually
    $23.00
    per month per user
    Professional - Paid Annually
    $59.00
    per month per user
    Business - Paid Annually
    $99.00
    per month per user
    Professional Subscription
    $24
    per month per user
    Offerings
    Pricing Offerings
    CopperKintone
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsUp to 15% discount for annual pricing.Minimum requirement of 5 users. Kintone offers a free prototype to build with using existing process.
    More Pricing Information
    Features
    CopperKintone
    Sales Force Automation
    Comparison of Sales Force Automation features of Copper CRM and Kintone
    Feature
    Copper CRM
    5.5
    61 Ratings
    35% below category average
    Kintone
    8.3
    9 Ratings
    6% above category average
    Customer data management / contact management7.359 Ratings9.76 Ratings
    Workflow management7.357 Ratings9.29 Ratings
    Territory management5.04 Ratings8.54 Ratings
    Opportunity management8.456 Ratings8.54 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.261 Ratings7.04 Ratings
    Contract management5.29 Ratings7.03 Ratings
    Quote & order management2.07 Ratings7.54 Ratings
    Interaction tracking6.057 Ratings00 Ratings
    Channel / partner relationship management1.07 Ratings9.33 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Copper CRM and Kintone
    Feature
    Copper CRM
    1.4
    10 Ratings
    138% below category average
    Kintone
    9.0
    7 Ratings
    16% above category average
    Case management1.29 Ratings9.67 Ratings
    Call center management1.55 Ratings00 Ratings
    Help desk management1.67 Ratings8.56 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Copper CRM and Kintone
    Feature
    Copper CRM
    5.7
    47 Ratings
    30% below category average
    Kintone
    8.0
    2 Ratings
    3% above category average
    Lead management6.944 Ratings8.02 Ratings
    Email marketing4.537 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Copper CRM and Kintone
    Feature
    Copper CRM
    5.9
    58 Ratings
    26% below category average
    Kintone
    8.9
    9 Ratings
    14% above category average
    Task management8.656 Ratings9.06 Ratings
    Billing and invoicing management1.75 Ratings00 Ratings
    Reporting7.452 Ratings8.89 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Copper CRM and Kintone
    Feature
    Copper CRM
    7.7
    54 Ratings
    1% above category average
    Kintone
    8.1
    8 Ratings
    6% above category average
    Forecasting7.337 Ratings00 Ratings
    Pipeline visualization8.651 Ratings8.34 Ratings
    Customizable reports7.346 Ratings8.08 Ratings
    Customization
    Comparison of Customization features of Copper CRM and Kintone
    Feature
    Copper CRM
    4.4
    57 Ratings
    54% below category average
    Kintone
    8.9
    11 Ratings
    15% above category average
    Custom fields7.356 Ratings9.211 Ratings
    Custom objects3.412 Ratings9.09 Ratings
    Scripting environment4.13 Ratings00 Ratings
    API for custom integration3.036 Ratings8.65 Ratings
    Security
    Comparison of Security features of Copper CRM and Kintone
    Feature
    Copper CRM
    8.3
    49 Ratings
    1% below category average
    Kintone
    9.5
    10 Ratings
    12% above category average
    Single sign-on capability8.712 Ratings00 Ratings
    Role-based user permissions8.048 Ratings9.510 Ratings
    Social CRM
    Comparison of Social CRM features of Copper CRM and Kintone
    Feature
    Copper CRM
    2.0
    12 Ratings
    116% below category average
    Kintone
    -
    Ratings
    Social data2.012 Ratings00 Ratings
    Social engagement2.07 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Copper CRM and Kintone
    Feature
    Copper CRM
    2.6
    39 Ratings
    97% below category average
    Kintone
    8.5
    2 Ratings
    12% above category average
    Marketing automation4.239 Ratings8.52 Ratings
    Compensation management1.01 Ratings00 Ratings
    Platform
    Comparison of Platform features of Copper CRM and Kintone
    Feature
    Copper CRM
    8.4
    49 Ratings
    10% above category average
    Kintone
    9.3
    6 Ratings
    20% above category average
    Mobile access8.449 Ratings9.36 Ratings
    Best Alternatives
    CopperKintone
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Coevera
    Score8 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CopperKintone
    Likelihood to Recommend
    8.7
    (64 ratings)
    9.7
    (58 ratings)
    Likelihood to Renew
    8.2
    (1 ratings)
    10.0
    (8 ratings)
    Usability
    8.7
    (54 ratings)
    9.4
    (16 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (2 ratings)
    Support Rating
    8.2
    (12 ratings)
    9.4
    (46 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    6.8
    (4 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (43 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    10.0
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Professional Services
    -
    (0 ratings)
    10.0
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (2 ratings)
    User Testimonials
    CopperKintone
    Likelihood to Recommend
    Copper
    If you need to track contract expiration dates of your clients or your prospects that you're trying to sell - Copper is your tool. If you want to track specific products, solutions, vendors, etc. Copper can do it. I use it to track many brands of IT products and services with the use of custom fields to track which prospects/clients have any number of these items. Rather than taking notes, I can select the product from a drop down list that I created VERY EASILY within Copper.
    Read full review
    Kintone
    I recommend Kintone for companies that need the ability to customize standalone applications or to provide a 'hub' to employees as a jumping-off point. I also recommend Kintone for any company that is drowning in spreadsheets, or is using 10 apps for 10 different purposes - you can consolidate everything into one place. Kintone, I think, needs a larger team for customization as your company grows. If you are a small office of 20 people, using it out of the box will likely be just fine for your needs. If you're working with 200 people out of an office, it'd likely be good to have someone with a bit of CSS, Java, and API experience in order to maximize what you get out of it - though you won't need that if you're keeping it simple.
    Incentivized
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    Pros
    Copper
    • Allows for contacts to be synced and organized directly from Gmail.
    • Gives a flexible style and customizable settings to match our company's specific needs.
    • Does a great job of helping us keep track of projects. We easily created a customized "Status" field with several status options that help us update the many phases of our project.
    Incentivized
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    Kintone
    • Flexibility. You can build apps (without coding) to serve a wide range of processes and projects.
    • Ease of use. The interface is intuitive.
    • Training. There are resources readily available to train new users. Even starting from scratch, I felt like I was up to speed in just a few hours.
    Incentivized
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    Cons
    Copper
    • Window change: for mobile - when you tap on a card from a pipeline it takes you to the lead’s basic info. I wish it would immediately just open all activities so I can quick see notes
    • I usually use Copper on the go. When you open the Copper app, it immediately opens a collab window. I wish it had some sort of easy dashboard….plus a notes area. I open Copper on mobile to quickly search for someone’s name or to take quick notes from a sales meeting
    Read full review
    Kintone
    • Sometimes it's a little challenging to know which fields to enter and where. There is a little bit of a learning curve with creating your own apps.
    • More visuals would be great! I love seeing the data visually, and so does my board.
    • That's all I can think of - I really do enjoy the program.
    Incentivized
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    Likelihood to Renew
    Copper
    It is good value for money
    Incentivized
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    Kintone
    We have been quite happy with our use of Kintone thus far. We looked at several options before choosing Kintone and believe it had the best value and best features, while allowing for complete customization, rather than being locked into preformatted apps that may not address exactly what we need or be more than what we need.
    Incentivized
    Read full review
    Usability
    Copper
    Copper is simple to use and it's simple to figure out the additional functionality you may need or want to use. There are a lot of support articles and the support itself is great. But it's also fairly simple to figure out on your own. It integrates easily with Google Workspace as well.
    Incentivized
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    Kintone
    I love everything bout it. I love that if there is something I don't feel is working well enough, we are able to change it. The ONLY thing I would say is that if you were able to make it so every time I click on anything in the website/app it stayed in the same page, that would be great, but I don' think it is possible and I think this is due to using so many external APIs
    Incentivized
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    Reliability and Availability
    Copper
    No answers on this topic
    Kintone
    Never had an issue with this.
    Incentivized
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    Performance
    Copper
    No answers on this topic
    Kintone
    Pages load quickly, no issues with response time
    Incentivized
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    Support Rating
    Copper
    There have been a few times when I contacted the "help desk" or "support team" and they just told me to watch a video or join a seminar to learn what I am looking to do. I would have expected someone to take a few minutes and literally walk me through the steps one by one until either I figured it out or accomplished the goal of my request.
    Read full review
    Kintone
    I am very happy with Kintone and support it fully. I think that it is a great place for any company that wants to create a platform for better management. It is easy to use and pretty affordable. It is straightforward and has many tools that can be used by anyone. There are many helpful tutorials available too to guide users
    Incentivized
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    Online Training
    Copper
    No answers on this topic
    Kintone
    The training was seamless and easy to follow
    Incentivized
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    Implementation Rating
    Copper
    No answers on this topic
    Kintone
    Everyone has their own tastes of things and way they want to work. Asking them to adapt to the changes with the new tools or apps is always difficult. We would want to start with a very small but best example within the organization, which in our case was that the employees will not be bothered by the bosses by being asked to find the documents, status of the progresses, or major things/requests/projects.
    Incentivized
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    Alternatives Considered
    Copper
    We selected Copper over these other CRMs mainly because of its ability to integrate with Google Workspace. Members of our team have used Salesforce in the past and found it to be a nightmare to work with/on. Candidly, Copper doesn't fill all of our needs so we supplement that with the use of Asana.
    Incentivized
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    Kintone
    Kintone is the easiest product to create from and the cost is the lowest I believe. In addition, reconfigurability and extendability are great. If you look for a low code tool, you can try Kintone. But as same as another low code tool, don't expect too much.
    Incentivized
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    Contract Terms and Pricing Model
    Copper
    No answers on this topic
    Kintone
    Should be multiple pricing packages.
    Incentivized
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    Scalability
    Copper
    No answers on this topic
    Kintone
    I could see this work for all departments if implemented correctly.
    Incentivized
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    Professional Services
    Copper
    No answers on this topic
    Kintone
    We have nothing but positive things to say about the kintone professional services we utilized during the install and after we went live.
    Incentivized
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    Return on Investment
    Copper
    • Copper has simplified our CRM and makes it easy for the sales team to keep track of leads and opportunities.
    • Copper has allowed us to save money as it is a fairly competitively priced platform.
    • Copper has simplified our workflow, allowing us to work more efficiently and save time from tedious data entry.
    Incentivized
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    Kintone
    • It used to take us 15-20 minutes to create a quote for a client. It now takes less than 3.
    • It allows a few of our employees to work remotely, which was essentially impossible prior.
    • We can see raw data for success/failure rates, which we actively use in our employee review process.
    Incentivized
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    ScreenShots

    Kintone Screenshots

    Screenshot of a view of apps from the portalScreenshot of 4 ways to build an appScreenshot of the drag and drop interfaceScreenshot of business app viewsScreenshot of Kintone appearing across desktop, and mobile