What users are saying about
57 Ratings
3 Ratings
57 Ratings
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Score 6 out of 100
3 Ratings
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Score 8.6 out of 100

Feature Set Ratings

  • Teamleader ranks higher in 4 feature sets: Sales Force Automation, CRM Project Management, Security, Platform

Sales Force Automation

4.6

Copper

46%
9.0

Teamleader

90%
Copper ranks higher in 5/9 features

Customer data management / contact management

6.0
60%
18 Ratings
10.0
100%
1 Rating

Workflow management

3.3
33%
17 Ratings
N/A
0 Ratings

Territory management

5.0
50%
4 Ratings
N/A
0 Ratings

Opportunity management

5.6
56%
17 Ratings
N/A
0 Ratings

Integration with email client (e.g., Outlook or Gmail)

8.3
83%
18 Ratings
10.0
100%
1 Rating

Contract management

5.9
59%
9 Ratings
N/A
0 Ratings

Quote & order management

2.0
20%
7 Ratings
10.0
100%
1 Rating

Interaction tracking

4.5
45%
17 Ratings
6.0
60%
1 Rating

Channel / partner relationship management

1.1
11%
7 Ratings
N/A
0 Ratings

Customer Service & Support

3.6

Copper

36%

Teamleader

Feature Set Not Supported
N/A
Copper ranks higher in 3/3 features

Case management

2.9
29%
9 Ratings
N/A
0 Ratings

Call center management

3.3
33%
5 Ratings
N/A
0 Ratings

Help desk management

4.4
44%
7 Ratings
N/A
0 Ratings

Marketing Automation

2.9

Copper

29%

Teamleader

Feature Set Not Supported
N/A
Copper ranks higher in 2/2 features

Lead management

4.4
44%
15 Ratings
N/A
0 Ratings

Email marketing

1.4
14%
9 Ratings
N/A
0 Ratings

CRM Project Management

3.8

Copper

38%
8.0

Teamleader

80%
Teamleader ranks higher in 3/3 features

Task management

4.7
47%
18 Ratings
7.0
70%
1 Rating

Billing and invoicing management

1.7
17%
5 Ratings
9.0
90%
1 Rating

Reporting

5.0
50%
16 Ratings
8.0
80%
1 Rating

CRM Reporting & Analytics

6.3

Copper

63%

Teamleader

Feature Set Not Supported
N/A
Copper ranks higher in 3/3 features

Forecasting

5.6
56%
15 Ratings
N/A
0 Ratings

Pipeline visualization

6.9
69%
17 Ratings
N/A
0 Ratings

Customizable reports

6.4
64%
15 Ratings
N/A
0 Ratings

Customization

5.1

Copper

51%

Teamleader

Feature Set Not Supported
N/A
Copper ranks higher in 4/4 features

Custom fields

8.0
80%
18 Ratings
N/A
0 Ratings

Custom objects

4.9
49%
12 Ratings
N/A
0 Ratings

Scripting environment

4.1
41%
3 Ratings
N/A
0 Ratings

API for custom integration

3.5
35%
8 Ratings
N/A
0 Ratings

Security

8.4

Copper

84%
9.0

Teamleader

90%
Copper ranks higher in 1/2 features

Single sign-on capability

8.9
89%
12 Ratings
9.0
90%
1 Rating

Role-based user permissions

8.0
80%
12 Ratings
N/A
0 Ratings

Social CRM

2.1

Copper

21%

Teamleader

Feature Set Not Supported
N/A
Copper ranks higher in 2/2 features

Social data

2.2
22%
12 Ratings
N/A
0 Ratings

Social engagement

2.0
20%
7 Ratings
N/A
0 Ratings

Integrations with 3rd-party Software

2.0

Copper

20%

Teamleader

Feature Set Not Supported
N/A
Copper ranks higher in 2/2 features

Marketing automation

3.0
30%
12 Ratings
N/A
0 Ratings

Compensation management

1.0
10%
1 Rating
N/A
0 Ratings

Platform

7.2

Copper

72%
9.0

Teamleader

90%
Teamleader ranks higher in 1/1 features

Mobile access

7.2
72%
16 Ratings
9.0
90%
1 Rating

Attribute Ratings

  • Teamleader is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

3.0

Copper

30%
19 Ratings
10.0

Teamleader

100%
1 Rating

Usability

4.7

Copper

47%
10 Ratings

Teamleader

N/A
0 Ratings

Support Rating

2.8

Copper

28%
12 Ratings

Teamleader

N/A
0 Ratings

Likelihood to Recommend

Copper

It is very easy to use to enter client information and opportunities, as well as follow-up tasks. I use the program every day to set myself up with a client follow-up list on a specific day each week when I either call a client, follow up on an opportunity, or simply schedule a service for them.
Mark Caliendo | TrustRadius Reviewer

Teamleader

It is great for making proposals, sending invoices and for keeping time. It is also a great CRM tool. I love the business card scanner in the app.
Suzanne Glorie | TrustRadius Reviewer

Pros

Copper

  • I think the Opportunities Pipeline is probably the best feature of the CRM. The versatility of it allows for pipelines to be made for not only sales but myriad of other ways.
  • Copper's commitment to customer satisfaction is pretty spectacular. Many CRMs aren't as dedicated to this and provide their customers with simple how to articles that fall short of being an actual help.
  • Copper's ability to sync with Google is an undersold perk. If a company relies on the Google workspace, Copper is an amazing tool to work alongside with Google.
Anonymous | TrustRadius Reviewer

Teamleader

  • Make proposals: It is very easy to create, send, monitor and manage proposals. Once a proposal is accepted you create an invoice with one mouseclick.
  • Integrations: It is very easy to integrate Teamleader with all kinds of solutions like Gmail for storing mails in your projects or in a customer record, Google Calendar for synching appointments, and Mailchimp for managing opt-ins for mailings. These are just a few but there are many more integrations that truly make your life easier.
  • Invoicing: Easy to use invoicing solution. When you create projects it is easy to invoice upon set milestones. You can create product lists and subscriptions so recurring invoicing takes just a second.
  • Mobile app: I always have TeamLeader with me on my phone. I can manage my calendar, register my time, find my contacts and check deals and invoices while I am on the road.
Suzanne Glorie | TrustRadius Reviewer

Cons

Copper

  • Copper automatically pulls leads' social information and picture. Sometimes this information is not accurate.
  • We did not have a successful integration with RingCentral (web phone and meeting app) but this isn't a huge drawback.
  • I am pleased using Copper and can't think of any other cons since implementation.
Erik Viager | TrustRadius Reviewer

Teamleader

  • Synching contacts between iPhone and Teamleader could be easier.
  • Integration with Aweber would be great.
Suzanne Glorie | TrustRadius Reviewer

Pricing Details

Copper

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$25 per month per user

Copper Editions & Modules

Edition
Basic$25.001
Professional$59.001
Business$119.001
  1. per month per user
Additional Pricing Details

Teamleader

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required
$29.00

Starting Price

$59 2 users/month

Teamleader Editions & Modules

Edition
Projects$59.001
Project Management$59.001
Support tickets$59.001
  1. 2 users/month
Additional Pricing Details
extra user is + $12.00/user/month

Usability

Copper

Copper 4.7
Based on 10 answers
I would rate Copper overall usability as a 10. It is easy to use. I am not extremely computer friendly so I needed to find something that would fit what I can do. Copper definitely fit the bill. I would highly recommend it to anyone of any level of computer knowledge.
Jason Tenzer | TrustRadius Reviewer

Teamleader

No score
No answers yet
No answers on this topic

Support Rating

Copper

Copper 2.8
Based on 12 answers
It has been so far so good, they have been quick to respond to queries, and do follow up as well. But then again this is a work in progress and I guess they would not have a solution to every problem every posed to them right away. Hence I will refrain from making any judgments.
Ben J. Varghese | TrustRadius Reviewer

Teamleader

No score
No answers yet
No answers on this topic

Alternatives Considered

Copper

ProsperWorks is just an amazing lightweight CRM. Unless you're a large organization that needs to build out crazy custom reporting and tools that integrate into your CRM, Prosperworks is the best bet. Instead of being an IT project that you need to get a bunch of other people involved in, it just works and allows the very basic job of managing customer relationships to be done effectively. Salesforce is too bloated for a small organization, and while HubSpot is pretty decent it just doesn't match the Gmail integration and usability of Prosperworks.
Scott Entwistle | TrustRadius Reviewer

Teamleader

Act-On I used for a client. It is more a marketing automation tool than a CRM solution and it is also more suited for bigger organizations.
Suzanne Glorie | TrustRadius Reviewer

Return on Investment

Copper

  • Speed to call leads has increased for us over 32%.
  • Opportunities have not fallen through the cracks with collaboration efforts from CS and Sales.
  • Saves us time inputting information into just Copper vs. multiple clicks and crappy integrations with other CRMs.
Kelly Wasden | TrustRadius Reviewer

Teamleader

  • Positive: invoices are easy to pay thanks to the direct link, invoices are mostly paid timely
  • Positive: it is easy to monitor deals and proposals. When followed up timely, more opportunities become deals.
Suzanne Glorie | TrustRadius Reviewer

Screenshots

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