Likelihood to Recommend Well suited for:
A busy environment where you want learners to be self-sufficient and to be able to access learning solutions at a time that suits them. For anyone who wants to access learning using different platforms such as iPad, mobile, PC, etc Anyone who needs a more in-depth learning solution rather than an overview of key learning points. Read full review I've encouraged co-workers and non-coworkers to watch the live streams of ITProTV. Unfortunately, my company currently uses
CBT Nuggets (none of the people I've asked like it/utilize it), but those who do take the suggestion often ask the same question: Why do we not use ITProTV instead of CBT? I met a young man who was in his final year of college pursuing an accounting degree. He asked me about the IT industry. I suggested he look at ITProTV in order to see if there is a subject he's interested in. He immediately signed up, and while working two jobs and going to school, he managed to get his CCNA and pass the Microsoft 70-410 within 6 months. We hired him. If you just want to hone your skills, ITProTV delivers. If you are seeking certifications, ITProTV delivers. The only demographic that I can imagine where it would be unsuited, is simply for those who are ignorant that nearly every industry involves some form of technological understanding. ITProTV is good for end users "non-IT personnel", as well as those supporting end users.
Read full review Pros Enables employees to draft work goals and collaborate with their supervisors on a final version - improves mutual understanding right up front. Combines performance goal ratings with competency ratings and provides a blended score. Simplifies the goal weighting so you don't have to do any calculations. 9-box matrix provides useful definitions and descriptions so managers can prepare development notes or plans for individual employees. Read full review Amount and quality of content is great, plus the instructors are entertaining The user interface is easy to navigate and the videos can be streamed to just about any platform The Transcender practice tests in the subscription plan we have are practically worth the price of admission Read full review Cons Would be good to have have a virtual "top level" (eg board) user built in to allow senior execs without a direct manager to be able to be set up with KPIs instead of having to create a dummy user Reports have difficulty downloading if pop ups disabled or in some browser environments When competencies are updated while a cycle is open, any changes don't effect that open cycle but only future ones. Would be nice to be able to have the option to apply changes to existing "open" cycles Read full review The episode download feature could use a little work (speaking about the Android experience). When you download the episode, you need to go to downloaded in ITProTV instead of just playing on the normal episode content screen. It works well for what it is, but it would be nice to have the downloaded content play straight from the episode screen. I've had a few little issues with the Roku. It works great, but there have been a couple times when I needed to contact support because the Roku kept saying I wasn't a subscriber. The problem mostly resolved itself, but I still occasionally get the message. It isn't a huge deal since I can still access the content on Android or through a web browser. I would like to see an al la carte for school education. Currently, we must contact a sales rep for one-off trainings, like A+, Network+, etc. (the sales reps are phenomenal... so that isn't much of an issue!) Read full review Likelihood to Renew It's not that CSB isn't a decent performance management system, but we have decided to go with just one vendor (Workday) for an HRIS/performance management/payroll system so we can directly relate pay to performance. We are more interested in having just one system that "talks" to the other pieces instead of having to work with several vendors. It reduces the hassle of having to communicate with different support teams, having different contracts, and so on.
Read full review Using ITProTV has been a cakewalk. Not once have I wished that we went with a different vendor. The content stays updated. My technicians are improving their skills. We can train when we need it and access the content required. We are improving all the way around.... why wouldn't I want to renew?
Read full review Usability There are specific things within the goals and competencies that are user-friendly. For example, the rating slider isn't great in my opinion. You can slide in between ratings which can create some odd scoring (if you use scoring). It seems a better solution would be a drop down where you select your rating. There are also some glitches in the system and have been told Cornerstone is aware of them but are focused on delivering new features. There are workarounds, but that doesn't seem to be a great answer.
Read full review Because they have a mobile app!
Read full review Reliability and Availability So far 100%.
Read full review Performance The saving process slows it down. It doesn’t auto save. If you leave a page, it will sometimes warn you, but not always. When you hit the save button, a window pops up that says creating/saving packets. It feels very archaic.
Read full review Support Rating My assistant could better address this issue. My perception is that there is not immediate assistance, and that there can be a wait for help. That is not a negative, just a perception. I have not used support in two years.
Read full review Let me start with... their chat really works. You aren't chatting with a bot. When we first looked into purchasing ITProTV, I opened a chat on their site. One of their sales people, Brandon, contacted me quickly and by phone. I totally thought I was chatting with a computer, then the phone rang and Brandon introduced himself. I was blown away. Then, on the two occasions when I contact support, I did it through the chat. Not only did my problem get resolved quickly, a tech named Jessica followed up via email a couple days later to make sure the issues hadn't continued. Fantastic!
Read full review Online Training We bought training provided by 3rd party – it was fabulous.
Read full review Implementation Rating I think we could have done a better job of rolling out the tool to our managers. We were under a tight timeline. In the training, we showed them everything and said go do it by this date. Looking back, I would have done it in pieces: for example, 2 weeks to write goals, 2 weeks to get sign-off from direct reports. I just let them go at it. Since then we’ve moved to agile development environment and are applying the technique to everything. In future would only do through change sprint. It is a big change I didn’t take it seriously enough. I had a team of 3 project managing. You need a champion from every department to make sure you’re getting it right and to make sure what’s happening is communicated. It’s not something you can do without input from department heads
Read full review Alternatives Considered Lesson.ly has been great to work with but it is a very clear and simple, user-friendly system that anyone can pick up with very little training as it is self-explanatory. It also has a great mobile interface and lots of different features that are easy to add for the admin but really impactful for the user.
Read full review Previously my team used the Microsoft on demand training which has everything you could ever dream of from Microsoft in the same format as ITProTV. It did have the latest and greatest Microsoft training because it is Microsoft, but it only had Microsoft and nothing more. The cost was the other issue. The On demand workshops subscription cost a lot more than my budget would allow. I would have been forced to pick who was getting training and who was not which would most likely cause some friction between the team members.
Read full review Return on Investment It's tool and it's only as good as the person wielding it. The investment in PiiQ was accompanied by a quarterly cadence and manager feedback training. We feel like our employees are given regular feedback and bonuses are tied to objective accomplishment. Read full review I am aiming to have passed the first exam by January and I believe ITPro.TV is helping me achieve this goal. Having these two new qualifications with the help of ITPro.TV will enabled my business to be "Cyber Ready" This will enable us to offer advice to our clients for moving their business' forward. Read full review ScreenShots PiiQ by Cornerstone Screenshots