Countly vs. Google Tag Manager

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Countly
Score 8.0 out of 10
Mid-Size Companies (51-1,000 employees)
Countly is a product analytics solution and innovation enabler that helps teams track product performance and customer journey and behavior across mobile, web, and desktop applications. Ensuring privacy by design, Countly helps the user to innovate and enhance products to provide personalized and customized customer experiences, and meet key business and revenue goals. Countly empowers companies of any size or location to grow their business by helping them securely process billions of…N/A
Google Tag Manager
Score 9.3 out of 10
N/A
From Google, the Google Tag Manager is a tag management application that facilitates creating, embedding, and updating tags across websites and mobile apps. It is a free option, vs. the company's enterprise-tier Google Tag Manager 360.
$0
Pricing
CountlyGoogle Tag Manager
Editions & Modules
Countly Enterprise Edition
Personalized Plans
per month per data point
Countly Community Edition
Free Forever
No answers on this topic
Offerings
Pricing Offerings
CountlyGoogle Tag Manager
Free Trial
YesNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsCustomizable, with free Community Edition (free forever) and free Enterprise Edition trial (free for 1 Month).
More Pricing Information
Community Pulse
CountlyGoogle Tag Manager
Features
CountlyGoogle Tag Manager
Security
Comparison of Security features of Product A and Product B
Countly
-
Ratings
Google Tag Manager
8.3
58 Ratings
1% below category average
Role-based user permissions00 Ratings8.358 Ratings
Tag Management
Comparison of Tag Management features of Product A and Product B
Countly
-
Ratings
Google Tag Manager
8.5
68 Ratings
5% above category average
Tag library00 Ratings8.863 Ratings
Tag variable mapping00 Ratings8.855 Ratings
Ease of writing custom tags00 Ratings6.767 Ratings
Rules-driven tag execution00 Ratings7.662 Ratings
Tag performance monitoring00 Ratings10.056 Ratings
Page load times00 Ratings8.549 Ratings
Mobile app tagging00 Ratings9.434 Ratings
Library of JavaScript extensions00 Ratings8.538 Ratings
Data Management & Integrity
Comparison of Data Management & Integrity features of Product A and Product B
Countly
-
Ratings
Google Tag Manager
7.5
69 Ratings
8% below category average
Event tracking00 Ratings8.666 Ratings
Mobile event tracking00 Ratings9.047 Ratings
Data distribution management00 Ratings8.741 Ratings
Universal data layer00 Ratings8.158 Ratings
Automated error checking00 Ratings3.045 Ratings
Best Alternatives
CountlyGoogle Tag Manager
Small Businesses
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Score 9.1 out of 10
Adobe Experience Platform Launch
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Score 7.9 out of 10
Medium-sized Companies
Whatfix
Whatfix
Score 9.9 out of 10
Adobe Experience Platform Launch
Adobe Experience Platform Launch
Score 7.9 out of 10
Enterprises
Whatfix
Whatfix
Score 9.9 out of 10
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Tealium Customer Data Hub
Score 8.5 out of 10
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User Ratings
CountlyGoogle Tag Manager
Likelihood to Recommend
8.0
(6 ratings)
9.1
(71 ratings)
Likelihood to Renew
-
(0 ratings)
7.0
(7 ratings)
Usability
-
(0 ratings)
8.1
(16 ratings)
Availability
-
(0 ratings)
9.1
(1 ratings)
Support Rating
7.0
(1 ratings)
2.0
(12 ratings)
Online Training
-
(0 ratings)
7.3
(1 ratings)
Implementation Rating
-
(0 ratings)
9.8
(2 ratings)
User Testimonials
CountlyGoogle Tag Manager
Likelihood to Recommend
Countly
Whether you're planning to include it into a website or a mobile application, this arrangement is simple to implement. The best feature has to be its superb "division," which allows you to delve deeper into your data without using SQL-like queries. On Ubuntu, the free "group version" can act organically aided.
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Google
I have found Google Tag Manager as the go to solution for managing all of your event and conversion tags for your website. Not only does it make it easy to manage all of your tags in the one place, it is fairly intuitive to use and there is plenty of videos and help documentation online to help set up what ever you need. No scenarios come to mind at the moment on where it is less appropriate to use.
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Pros
Countly
  • Open-source and Self-hosted - Countly can be completely self-hosted, which makes it really easy to offset costs of a competing service like Segment or Mixpanel for early-stage companies.
  • A large number of SDKs and platform support - Countly provides fairly comprehensive support for mobile applications and general tracking. As a result, it's pretty easy to create comprehensive tracking of events for any company.
  • Custom queries, access to data - You have instant access to data and extensive customizability which makes this platform fairly easy to use for any purpose of user and market tracking.
Read full review
Google
  • Selecting elements on a site [object, class, cookie, etc] (to later fire an event, send some data, etc) is very easy with triggers. Want to add an event when someone clicks on a button? Super easy. It was many many DOM selectors and you can even add custom functions if you need to do something more specific
  • In general, firing events in different circumstances is very easy mixing triggers and tags. You can track almost any element of the DOM and do whatever you want with it.
  • Testing is a great functionality. Only you can see what's on the site and you can debug it easily by seeing which events or tags were triggered and all the DOM elements involved (and why they matched the trigger).
  • Working in environments (staging, production) and versioning is easy to do, deploying changes in 2 clicks.
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Cons
Countly
  • No specific thing in mind. All is good except sometimes the customer service lags a little when you have problems setting up the tool.
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Google
  • There are several good integrations, but there can always be more. Native tracking for call tracking solutions, analytics providers, non-Google advertisers would be top of my list.
  • Documentation is just dreadful. Luckily there are some awesome folks out there doing crowdsourced tutorials (shout out to Simo Ahava) but by and large the Google Tag Manager instructions are worth what you pay for them.
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Likelihood to Renew
Countly
No answers on this topic
Google
I haven't found another option for us to use especially one that is free. Down the road we may go a different route but for now GTM is a good option and does what we need it to do. It'd be nice to get more support or more integrations but with the free version there's only so much one can expect to get I suppose.
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Usability
Countly
No answers on this topic
Google
No difficult obstacle to overcome but Google Tag Manager can still be difficult for many users to deploy. Sure the basic HTML script can be deployed quite easily, but when you start to require triggers, variables, etc, it can be a little daunting.
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Support Rating
Countly
Countly practically does everything you need it to do. However, it can have challenges of its own sometimes.
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Google
GTM does not provide support. This is one of GTM's biggest issues but it's due to the level of customization for each website. If your team thinks they would heavily rely on the need for a support staff it is probably better to invest in a paid service with a team that can support your needs.
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Online Training
Countly
No answers on this topic
Google
I thought there was a little bit too much emphasis on AdWords stuff, not enough on the generic application of GTM.
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Implementation Rating
Countly
No answers on this topic
Google
Planning and communication will help greatly with an in-house implementation. If there are large teams, try to limit the number of people involved to 1-2 developers (back-end dev may be necessary depending on your platform), one analytics marketer and one project manager.
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Alternatives Considered
Countly
Countly have two main elements that make it the better option. First is open sourced so you can edit with code new options and new events, also you can use a variety of plugins depending of the necessities of the users and the objectives of every analysis. The second characteristic is that is very easy to use and even if is open source and the code could seem complex everything is very intuitive.
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Google
We moved to GTM from a standard Google Analytics implementation. GTM is much more flexible and easier to make changes, especially as the changes relate to multiple sites and environments. While there is a learning curve when figuring out how to use GTM, I believe the change has been worth it because it helps us understand at a more fundamental level how our tracking works and gives us a lot more control over what we track and how.
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Return on Investment
Countly
  • Allowed me to understand my customer on a deeper level
  • Allowed me to tweak my content and sales pages
  • Allowed me to better understand my target market.
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Google
  • GTM is very useful to determine if a particular element on the site is useful (i.e. is it being watched, is it being clicked, does it help customers navigate through more pages). As an SEO person, I can use this information to decide what to optimize for but also to track progress and see improvements in engagement.
  • With the use of Google Tag Manager, I was able to easily inject an A/B testing tool which lead to several improvements in lead generation.
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ScreenShots

Countly Screenshots

Screenshot of Overview - Product analytics platform to understand and enhance customer journeys in web, desktop and mobile applicationsScreenshot of Dashboard - Visualise metrics that matter the most to your businessScreenshot of User Profiles - Explore your product analytics data with individual user detailScreenshot of Crashes - Always be on top of crashes and exceptions in your applications, and resolve them quicklyScreenshot of Funnels - Track step-by-step goal completion rates inside your applicationScreenshot of Performance Monitoring - Keep track of your applications' network requests, perform code level profiling