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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Tag Manager

    Score9.5 out of 10
    N/AFrom Google, the Google Tag Manager is a tag management application that facilitates creating, embedding, and updating tags across websites and mobile apps. It is a free option, vs. the company's enterprise-tier Google Tag Manager 360.

    $0

    Pricing
    Google Tag Manager
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Google Tag Manager
    Free Trial
    No
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    Google Tag Manager
    Considered Both Products
    Google
    Chose Google Tag Manager
    As I said before, GA4 doesn’t allow for much custom tracking so using Google Tag Manager to fill the gaps makes sense. There are many tools available to track conversions and user actions but the most sensible option for us was to go with Google Tag Manager as most of our …
    Incentivized
    Chose Google Tag Manager
    With GTM we are able to integrate GA4 with other platforms we use. We can then send data to GA4 and AdWords and relay that info to our customers. They all work well together and give us a good opportunity to report back to our clients. We haven't used a ton of other products …
    Incentivized
    Chose Google Tag Manager
    Google tag manager is free to use and is a Google product so it works seamlessly with any Google tool such as analytics or optimizes. I haven't found features that this tool is missing compared to the paid options available. I am able to do everything I need with GTM.
    Incentivized
    Chose Google Tag Manager
    GTM is very user-friendly, cost-efficient, and easy to implement, and it also provides the features needed for our team to be more efficient and agile.
    Incentivized
    Chose Google Tag Manager
    I do not know of any other service like [Google] Tag Manager that I would trust to manage all my tracking tags.
    Incentivized
    Chose Google Tag Manager
    I am not sure if you can fully consider using Bitly as an alternative for Google Tag Manager, but similar tracking efforts can be achieved by creating custom links for specific actions on your website. It is much easier to implement and viewing the statistics in the bit.ly …
    Incentivized
    Chose Google Tag Manager
    We have used GTM for its natural integrations and the cost is free. The fact that we have to learn the program was an upside as it has made our team smarter and savvier when discussing what can and cannot be tracked.

    Heap on the other hand is a paid service that has a fully …
    Incentivized
    Chose Google Tag Manager
    I actually didn't use any other service. The Google Tag manager service is so good for websites and web apps that I never had a reason to look elsewhere.
    And it's free as well, so no reason to look for a more cost-effective solution.
    Incentivized
    Chose Google Tag Manager
    I didn't really used/tried anything else, because Google Tag Manager does a great job and is FREE to use
    Incentivized
    Chose Google Tag Manager
    None
    Incentivized
    Chose Google Tag Manager
    Google Tag Manager is a little different than the other software we've used. This not only gives us the means for tracking our websites but it also tells us if we've implemented the tag correctly and how well the website has been performing after the tag has been implemented …
    Incentivized
    Chose Google Tag Manager
    My subscription with Adobe comes with the full suite of their products, including DTM. I tried using their tag manager but found that it was much more challenging to use than Google Tag Manager. It also seemed more limited in the way it worked with our AdWords account, which …
    Incentivized
    Chose Google Tag Manager
    If you are using Google Analytics, then it only makes sense to use Google Tag Manager. GTM has better Event Tracking, data layer handling, and modularity. It is well documented and easy to find solutions and community support for almost any imaginable use-case scenario with …
    Incentivized
    Chose Google Tag Manager
    I think Google Tag Manager is hard to beat, given that it is a free service Google offers. It also requires you to implement most of the integrations manually, it doesn't have many built-in. Segment, in contrast, is much easier to get up and running and "just works". However, …
    Incentivized
    Chose Google Tag Manager
    Google Analytics is too poor without Google Tag Manager
    Incentivized
    Chose Google Tag Manager
    Google Tag Manager does what others can't for Google Ads, for example. That's why it's a must-have for any website owner who plans to market their website. In addition, it makes the implementation of various other ‏tracking tools very simple.
    Incentivized
    Chose Google Tag Manager
    Google Tag Manager has many training resources online that our team relied on when recommending to clients why they should use GTM. It's one thing to share a recommendation with a client, it's another to be able to train them on it. I haven't seen these available resources for …
    Incentivized
    Chose Google Tag Manager
    I've used other tools like Hotjar for website performance tracking and Tag Manager is nicer because it ties in with Google Analytics and allows you to specifically create the tags you want rather than watching to see what happens.
    Incentivized
    Chose Google Tag Manager
    Tag Manager works in conjunction with Google Analytics. I would describe analytics as a 101 level course, and Tag Manager as a 401 level course. Both are good, both are relevant, but one will far outpace the other as far as practical application and things that you will benefit …
    Incentivized
    Chose Google Tag Manager
    GTM is really good at monitoring usage of the entire website and tracking customer journeys. This leads to site optimization and a reduced funnel path for consumers, which drives up conversions. The biggest benefit is that it allows marketers more access to changing these tags …
    Incentivized
    Chose Google Tag Manager
    As far as I know, Google Tag Manager is the only program that provides this service.
    Incentivized
    Chose Google Tag Manager
    Google Tag Manager is used hand in hand with Google analytics. I do favor Adobe Analytics over Google's free version, though I have not used Analytics 360. Adobe does not have any limitations on the number of dimensions applied to a metric. This can be stunting when trying to …
    Incentivized
    Chose Google Tag Manager
    So far we've only used Google Tag Manager, we haven't tried anything else.
    Incentivized
    Chose Google Tag Manager
    Hotjar is a little different animal but is still very useful in terms of tracking. I think using Hotjar along with Google Tag Manager can provide additional levels of insight into user behavior and optimization opportunities that might otherwise be missed. I think these tools …
    Incentivized
    Chose Google Tag Manager
    Google Tag Manager is the only tag management tool I have used.
    Incentivized
    Key User Insights
    Would buy again
    93%
    Would buy again
    14 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    14 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    15 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    13 Answers
    Features
    Google Tag Manager
    Security
    Comparison of Security features of Google Tag Manager
    Feature
    Google Tag Manager
    9.0
    58 Ratings
    7% above category average
    Role-based user permissions9.058 Ratings
    Tag Management
    Comparison of Tag Management features of Google Tag Manager
    Feature
    Google Tag Manager
    8.8
    68 Ratings
    8% above category average
    Tag library9.263 Ratings
    Tag variable mapping8.955 Ratings
    Ease of writing custom tags7.367 Ratings
    Rules-driven tag execution8.162 Ratings
    Tag performance monitoring10.056 Ratings
    Page load times8.849 Ratings
    Mobile app tagging9.334 Ratings
    Library of JavaScript extensions8.838 Ratings
    Data Management & Integrity
    Comparison of Data Management & Integrity features of Google Tag Manager
    Feature
    Google Tag Manager
    7.6
    69 Ratings
    7% below category average
    Event tracking8.666 Ratings
    Mobile event tracking9.447 Ratings
    Data distribution management8.841 Ratings
    Universal data layer8.358 Ratings
    Automated error checking3.045 Ratings
    Best Alternatives
    Google Tag Manager
    Small Businesses
    Adobe Experience Platform Launch
    Score8.4 out of 10
    Medium-sized Companies
    Adobe Experience Platform Launch
    Score8.4 out of 10
    Enterprises
    Adobe Dynamic Tag Management (discontinued)
    Score10 out of 10
    All AlternativesView all alternatives
    User Ratings
    Google Tag Manager
    Likelihood to Recommend
    9.7
    (73 ratings)
    Likelihood to Renew
    7.0
    (7 ratings)
    Usability
    7.1
    (18 ratings)
    Availability
    9.1
    (1 ratings)
    Support Rating
    2.0
    (12 ratings)
    Online Training
    7.3
    (1 ratings)
    Implementation Rating
    9.8
    (2 ratings)
    User Testimonials
    Google Tag Manager
    Likelihood to Recommend
    Google
    I have found Google Tag Manager as the go to solution for managing all of your event and conversion tags for your website. Not only does it make it easy to manage all of your tags in the one place, it is fairly intuitive to use and there is plenty of videos and help documentation online to help set up what ever you need. No scenarios come to mind at the moment on where it is less appropriate to use.
    Incentivized
    Read full review
    Pros
    Google
    • Selecting elements on a site [object, class, cookie, etc] (to later fire an event, send some data, etc) is very easy with triggers. Want to add an event when someone clicks on a button? Super easy. It was many many DOM selectors and you can even add custom functions if you need to do something more specific
    • In general, firing events in different circumstances is very easy mixing triggers and tags. You can track almost any element of the DOM and do whatever you want with it.
    • Testing is a great functionality. Only you can see what's on the site and you can debug it easily by seeing which events or tags were triggered and all the DOM elements involved (and why they matched the trigger).
    • Working in environments (staging, production) and versioning is easy to do, deploying changes in 2 clicks.
    Incentivized
    Read full review
    Cons
    Google
    • There are several good integrations, but there can always be more. Native tracking for call tracking solutions, analytics providers, non-Google advertisers would be top of my list.
    • Documentation is just dreadful. Luckily there are some awesome folks out there doing crowdsourced tutorials (shout out to Simo Ahava) but by and large the Google Tag Manager instructions are worth what you pay for them.
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    I haven't found another option for us to use especially one that is free. Down the road we may go a different route but for now GTM is a good option and does what we need it to do. It'd be nice to get more support or more integrations but with the free version there's only so much one can expect to get I suppose.
    Incentivized
    Read full review
    Usability
    Google
    No difficult obstacle to overcome but Google Tag Manager can still be difficult for many users to deploy. Sure the basic HTML script can be deployed quite easily, but when you start to require triggers, variables, etc, it can be a little daunting.
    Incentivized
    Read full review
    Support Rating
    Google
    GTM does not provide support. This is one of GTM's biggest issues but it's due to the level of customization for each website. If your team thinks they would heavily rely on the need for a support staff it is probably better to invest in a paid service with a team that can support your needs.
    Incentivized
    Read full review
    Online Training
    Google
    I thought there was a little bit too much emphasis on AdWords stuff, not enough on the generic application of GTM.
    Read full review
    Implementation Rating
    Google
    Planning and communication will help greatly with an in-house implementation. If there are large teams, try to limit the number of people involved to 1-2 developers (back-end dev may be necessary depending on your platform), one analytics marketer and one project manager.
    Incentivized
    Read full review
    Alternatives Considered
    Google
    We moved to GTM from a standard Google Analytics implementation. GTM is much more flexible and easier to make changes, especially as the changes relate to multiple sites and environments. While there is a learning curve when figuring out how to use GTM, I believe the change has been worth it because it helps us understand at a more fundamental level how our tracking works and gives us a lot more control over what we track and how.
    Incentivized
    Read full review
    Return on Investment
    Google
    • GTM is very useful to determine if a particular element on the site is useful (i.e. is it being watched, is it being clicked, does it help customers navigate through more pages). As an SEO person, I can use this information to decide what to optimize for but also to track progress and see improvements in engagement.
    • With the use of Google Tag Manager, I was able to easily inject an A/B testing tool which lead to several improvements in lead generation.
    Incentivized
    Read full review
    ScreenShots