What users are saying about
Top Rated
45 Ratings
Top Rated
45 Ratings
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Score 7.4 out of 100
57 Ratings
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Score 5.7 out of 100

Likelihood to Recommend

Coupa

Our main goals were to drive value by focusing on adoption by all, increased visibility in spend, and compliance. Coupa is very easy to use and does not feel like an ERP. Our end users like the easy to use, intuitive interface. A side benefit that we have experienced is that we were able to get rid of a shadow system that our IT department was using to track spending. They are able to use Coupa to track committed and actual spend and reconcile it their budgets and forecasts.
JR Miller | TrustRadius Reviewer

Microsoft Dynamics SL

For a small to mid-size business, MS Dynamics SL is effective. We are capable of managing our finances with a very low risk of error. We have worked with MS Dynamics for almost 15 years and have more than doubled the size of our business in that time with very few issues from the program. We have exponentially increased our revenue and reporting demands and have found SL to be very dependable and stable. The program does have the occasional glitch and those are sometimes outside of the realm of expertise of our IT department. SL support is excellent, but their timeliness is not as urgent as ours.
Pamela Dalton | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

Coupa
Microsoft Dynamics SL
8.5
Pay calculation
Coupa
Microsoft Dynamics SL
9.6
Direct deposit files
Coupa
Microsoft Dynamics SL
9.0
Reimbursement management
Coupa
Microsoft Dynamics SL
7.0

Customization

Coupa
Microsoft Dynamics SL
6.0
API for custom integration
Coupa
Microsoft Dynamics SL
6.0
Plug-ins
Coupa
Microsoft Dynamics SL
6.0

Security

Coupa
Microsoft Dynamics SL
7.0
Single sign-on capability
Coupa
Microsoft Dynamics SL
7.1
Role-based user permissions
Coupa
Microsoft Dynamics SL
6.9

Reporting & Analytics

Coupa
Microsoft Dynamics SL
6.3
Dashboards
Coupa
Microsoft Dynamics SL
6.7
Standard reports
Coupa
Microsoft Dynamics SL
6.7
Custom reports
Coupa
Microsoft Dynamics SL
5.7

General Ledger and Configurable Accounting

Coupa
Microsoft Dynamics SL
7.3
Accounts payable
Coupa
Microsoft Dynamics SL
7.3
Accounts receivable
Coupa
Microsoft Dynamics SL
6.0
Global Financial Support
Coupa
Microsoft Dynamics SL
6.0
Primary and Secondary Ledgers
Coupa
Microsoft Dynamics SL
6.4
Intercompany Accounting
Coupa
Microsoft Dynamics SL
5.9
Localizations
Coupa
Microsoft Dynamics SL
2.1
Journals and Reconciliations
Coupa
Microsoft Dynamics SL
7.1
Enterprise Accounting
Coupa
Microsoft Dynamics SL
7.0
Configurable Accounting
Coupa
Microsoft Dynamics SL
7.0
Centralized Rules Framework
Coupa
Microsoft Dynamics SL
8.0
Standardized Processes
Coupa
Microsoft Dynamics SL
6.9

Inventory Management

Coupa
Microsoft Dynamics SL
4.3
Inventory tracking
Coupa
Microsoft Dynamics SL
6.0
Location management
Coupa
Microsoft Dynamics SL
1.0
Manufacturing module
Coupa
Microsoft Dynamics SL
6.0

Order Management

Coupa
Microsoft Dynamics SL
6.7
Pricing
Coupa
Microsoft Dynamics SL
6.0
Order entry
Coupa
Microsoft Dynamics SL
6.0
Credit card processing
Coupa
Microsoft Dynamics SL
7.0
Cost of goods sold
Coupa
Microsoft Dynamics SL
7.0
End-to-end order visibility
Coupa
Microsoft Dynamics SL
8.0
Order exception Resolution
Coupa
Microsoft Dynamics SL
6.0

Subledger and Financial Process

Coupa
Microsoft Dynamics SL
5.7
Automated Invoice Processing
Coupa
Microsoft Dynamics SL
2.2
Shared Services Payments
Coupa
Microsoft Dynamics SL
6.0
Billings Management
Coupa
Microsoft Dynamics SL
6.0
Customer Receipt Applications
Coupa
Microsoft Dynamics SL
5.0
Customer Collections
Coupa
Microsoft Dynamics SL
6.0
Revenue Recognition
Coupa
Microsoft Dynamics SL
3.1
Cash Management
Coupa
Microsoft Dynamics SL
6.9
Asset Management
Coupa
Microsoft Dynamics SL
6.1
Travel & Expense Management
Coupa
Microsoft Dynamics SL
5.0
Budgetary Control & Encumbrance Accounting
Coupa
Microsoft Dynamics SL
5.9
Period Close
Coupa
Microsoft Dynamics SL
7.1
Transactions Tax
Coupa
Microsoft Dynamics SL
7.0
Subledger Reconciliations
Coupa
Microsoft Dynamics SL
5.9
3rd Party Accounting Systems
Coupa
Microsoft Dynamics SL
7.0

Project Financial Management

Coupa
Microsoft Dynamics SL
4.6
Budgeting and Forecasting
Coupa
Microsoft Dynamics SL
6.9
Project Costing
Coupa
Microsoft Dynamics SL
5.9
Cost Capture
Coupa
Microsoft Dynamics SL
2.2
Capital Project Management
Coupa
Microsoft Dynamics SL
8.0
Customer Invoicing
Coupa
Microsoft Dynamics SL
5.0
Project Revenue Recognition
Coupa
Microsoft Dynamics SL
2.0
Project Financial Performance Analysis
Coupa
Microsoft Dynamics SL
3.1
Project Financials Dashboard
Coupa
Microsoft Dynamics SL
2.0
Real-time Financial Reporting
Coupa
Microsoft Dynamics SL
6.5

Grants Management

Coupa
Microsoft Dynamics SL
6.3
Award Lifecycle Management
Coupa
Microsoft Dynamics SL
6.0
Spending Control
Coupa
Microsoft Dynamics SL
6.0
Billing
Coupa
Microsoft Dynamics SL
7.0

Manufacturing

Coupa
Microsoft Dynamics SL
6.0
Production Management
Coupa
Microsoft Dynamics SL
6.0

Supply Chain

Coupa
Microsoft Dynamics SL
6.0
Inventory Planning
Coupa
Microsoft Dynamics SL
6.0

Pros

Coupa

  • Ease of use. No IT support is needed. As the procurement manager, I'm also the Coupa administrator. I have the ability to configure, correct, manipulate, etc., the system to our needs.
  • No on-going training. The system, both P2P and Sourcing are incredibly intuitive. Many SAAS modules change dramatically with each new version and require additional training. Coupa does a great job of putting updated, searchable documents on-line to augment any additional training employees may need.
  • Rock solid stability. Coupa is never down, they far exceed the SLAs we have in place with them. I've never had a catastrophic failure or outage with them.
  • SOX compliancy. Need I say more? My internal and external audit teams have given the tool more than a passing grade.
  • Thought leadership. The tool is constantly evolving to live up to the high expectations of its user base. The Coupa Community has skin-in-the-game and Coupa listens to our needs/wants as well as adding their own cutting edge touches to the tool.
Scott Coleman CPSM, CPSD, C.P.M | TrustRadius Reviewer

Microsoft Dynamics SL

  • Provides flexibility for complex project based cost accounting
  • Strong and flexible allocation processer for cost allocations, markups, and pricing
  • A "Flexible Billing" module under the project controller series that allows for multiple billing formats ranging from fixed price schedule of values, T&M or Cost Plus, and scheduled billing.
  • Flexible reporting with options using Crystal Reports, SSRS, a Quick Query tool, and ability to tie into MS Office tools such as MS Access and MS Excel
  • Tight integration with Financials, but also the ability to integrate with modules such as Sales Order, Inventory, and Field Service
  • Customization abilities ranging from a VBA (visual basic for application) foundation to allow customizing existing forms to the ability to use the SDK (Software Development Kit) to build more complex customizations that integrate with Dynamics SL.
John K. Hodge, CPA | TrustRadius Reviewer

Cons

Coupa

  • Implementation using a third-party consultant was a mistake. Maybe we had the wrong consultants assigned to us but make sure you understand who is doing the implementation. Implementation is costly but extremely important.
  • We often can have small issues with approval chains and they are hard to figure out. If there was more information on how to understand approval chains without reaching out to support, it would help.
Paul Wetterholm | TrustRadius Reviewer

Microsoft Dynamics SL

  • Reporting in the Project module is lacking functionality. I understand that most companies have specific needs when it comes to tracking project information but the standard reports are not good.
  • I would recommend a product like Management Reporter that is for Projects only. Project Reporter should allow users to pull in all Project related data into reports.
  • Fixing suspended batches. Obviously all of us users have experienced this mess. SL knows what needs to be corrected and there could be some step by step fixes in a separate repair module to do the steps we do in Query Analyzer.
Jeffrey Morin | TrustRadius Reviewer

Likelihood to Renew

Coupa

No score
No answers yet
No answers on this topic

Microsoft Dynamics SL

Microsoft Dynamics SL 5.4
Based on 8 answers
Unfortunately, Dynamics' lack of ability to smoothly integrate with our CRM system is causing us to look at other solutions. The efficiencies that we gain by using Dynamics for our day to day accounting are lost in the constant headaches of getting sales quotes to import properly into the system for invoicing. Another major issue for us has been budgeting and reporting. We currently do all of our budgeting and board reporting in Excel, which is too time consuming and inefficient, especially when a system as robust as Dynamics should easily be able to handle this relatively simple task.
Anonymous | TrustRadius Reviewer

Usability

Coupa

No score
No answers yet
No answers on this topic

Microsoft Dynamics SL

Microsoft Dynamics SL 1.8
Based on 6 answers
I rate it a 10 because we have removed the fields we don't need so users can really crank the data into the system. The software was designed for the professional services firm in mind but does a tremendous job for construction firms and "blended" companies that are both distribution firms but project centric as well. Perhaps they drop ship inventory to a project where their employees or subs need to work on a project for example.
Jack Boyer, MCP, CPA (Inactive) | TrustRadius Reviewer

Reliability and Availability

Coupa

No score
No answers yet
No answers on this topic

Microsoft Dynamics SL

Microsoft Dynamics SL 9.9
Based on 2 answers
We have had only one unplanned outage for 2 hours in the last 30 months. We shut down for 30 min to 1 hour once a month, but that is for Microsoft OS updates to the servers. Being a 24/7 world wide operation, the reliability is really important. We do get an 8 hour window on the weekend that we can be down for a short period to install Microsoft Dynamics SL updates, but we do not have many of those. On our last version upgrade, we shut the users out at 9:30 am and were fully operational in less than 6 hours. The upgrade was New SQL server, New SL server and 2 new Citrix servers.
Mark Schrier | TrustRadius Reviewer

Support Rating

Coupa

No score
No answers yet
No answers on this topic

Microsoft Dynamics SL

Microsoft Dynamics SL 9.5
Based on 4 answers
Support is only used when needed, so unfortunately ,they get all the odd issues. It's a difficult business, but Microsoft and our firm do a great job of meeting customer needs. We get routine feedback that our support services are very good.
Bill Aiton | TrustRadius Reviewer

Implementation Rating

Coupa

No score
No answers yet
No answers on this topic

Microsoft Dynamics SL

Microsoft Dynamics SL 9.0
Based on 4 answers
Just to let it take its course. The implementation for me once I became a part of my former organization was pretty seamless. Just get to know the basics and call the support team to ask questions if you need help on an issue, should they arise. They are ready, willing, and able to help!
Anonymous | TrustRadius Reviewer

Alternatives Considered

Coupa

Concur was a lot easier and more user friendly for employees doing expense reports on their phone. That is not the case with Coupa. You must use your laptop to do expenses and our managers don't always have enough time to do that while out in the field working. This has caused some issues.
Robyn Mankoski | TrustRadius Reviewer

Microsoft Dynamics SL

Of the comparable mid-range ERP systems, Dynamics SL competes at the lower end based on price, but also above the high-end based on flexibility, data, and reporting. Being able to stay with the same core accounting from a $100 million dollar company to a $3 billion dollar company shows the range of capabilities.
Jerry McLellan, CPA | TrustRadius Reviewer

Scalability

Coupa

No score
No answers yet
No answers on this topic

Microsoft Dynamics SL

Microsoft Dynamics SL 1.4
Based on 2 answers
Since the backbone of the database is MS SQLServer, the database can be easily scaled.
Mark Schrier | TrustRadius Reviewer

Return on Investment

Coupa

  • The easy internal process to find. Given this is the same for all teams, I'd guess there is a positive impact from our Finance Team as they only have one tool they have to manage, pull reporting from, etc.
  • Frustrating process, as mentioned at times this can be a frustrating tool to use, which I think causes a lot of employees (who are not on the Finance Team) to direct undue frustration towards the Finance Team, creating avoidable tensions.
Rachel Friedlander-Holm | TrustRadius Reviewer

Microsoft Dynamics SL

  • More time is spent on manipulating reports which can and should be automated.
  • Lack of electronic invoicing process and other green technology features creates more cost on printing and storage costs.
  • The lack of a user friendly interface requires more training and a bigger learning curve for staff.
Anonymous | TrustRadius Reviewer

Pricing Details

Coupa

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Microsoft Dynamics SL

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Coupa
7.2
Microsoft Dynamics SL
6.3

Likelihood to Renew

Coupa
Microsoft Dynamics SL
5.4

Usability

Coupa
Microsoft Dynamics SL
1.8

Reliability and Availability

Coupa
Microsoft Dynamics SL
9.9

Performance

Coupa
Microsoft Dynamics SL
1.0

Support Rating

Coupa
Microsoft Dynamics SL
9.5

Online Training

Coupa
Microsoft Dynamics SL
1.0

Implementation Rating

Coupa
Microsoft Dynamics SL
9.0

Scalability

Coupa
Microsoft Dynamics SL
1.4

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