What users are saying about
77 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 77 reviews and ratings
63 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.7 out of 100
Based on 63 reviews and ratings
Feature Set Ratings
Payroll Management
Coupa
Feature Set Not Supported
N/A
8.5
Microsoft Dynamics SL
85%
Microsoft Dynamics SL ranks higher in 3/3 features
Microsoft Dynamics SL ranks higher in 3/3 features
Pay calculation
N/A
0 Ratings
9.6
96%
2 Ratings
Direct deposit files
N/A
0 Ratings
9.0
90%
1 Rating
Reimbursement management
N/A
0 Ratings
7.0
70%
1 Rating
Customization
Coupa
Feature Set Not Supported
N/A
6.0
Microsoft Dynamics SL
60%
Microsoft Dynamics SL ranks higher in 2/2 features
Microsoft Dynamics SL ranks higher in 2/2 features
API for custom integration
N/A
0 Ratings
6.0
60%
6 Ratings
Plug-ins
N/A
0 Ratings
6.0
60%
4 Ratings
Security
Coupa
Feature Set Not Supported
N/A
7.3
Microsoft Dynamics SL
73%
Microsoft Dynamics SL ranks higher in 2/2 features
Microsoft Dynamics SL ranks higher in 2/2 features
Single sign-on capability
N/A
0 Ratings
7.4
74%
9 Ratings
Role-based user permissions
N/A
0 Ratings
7.3
73%
8 Ratings
Reporting & Analytics
Coupa
Feature Set Not Supported
N/A
6.8
Microsoft Dynamics SL
68%
Microsoft Dynamics SL ranks higher in 3/3 features
Microsoft Dynamics SL ranks higher in 3/3 features
Dashboards
N/A
0 Ratings
7.1
71%
5 Ratings
Standard reports
N/A
0 Ratings
7.1
71%
9 Ratings
Custom reports
N/A
0 Ratings
6.1
61%
9 Ratings
General Ledger and Configurable Accounting
Coupa
Feature Set Not Supported
N/A
7.4
Microsoft Dynamics SL
74%
Microsoft Dynamics SL ranks higher in 11/11 features
Microsoft Dynamics SL ranks higher in 11/11 features
Accounts payable
N/A
0 Ratings
7.6
76%
10 Ratings
Accounts receivable
N/A
0 Ratings
6.0
60%
7 Ratings
Global Financial Support
N/A
0 Ratings
6.0
60%
1 Rating
Primary and Secondary Ledgers
N/A
0 Ratings
6.6
66%
3 Ratings
Intercompany Accounting
N/A
0 Ratings
6.3
63%
3 Ratings
Localizations
N/A
0 Ratings
2.1
21%
2 Ratings
Journals and Reconciliations
N/A
0 Ratings
7.4
74%
3 Ratings
Enterprise Accounting
N/A
0 Ratings
7.0
70%
2 Ratings
Configurable Accounting
N/A
0 Ratings
7.0
70%
2 Ratings
Centralized Rules Framework
N/A
0 Ratings
8.0
80%
1 Rating
Standardized Processes
N/A
0 Ratings
7.3
73%
2 Ratings
Inventory Management
Coupa
Feature Set Not Supported
N/A
4.3
Microsoft Dynamics SL
43%
Microsoft Dynamics SL ranks higher in 3/3 features
Microsoft Dynamics SL ranks higher in 3/3 features
Inventory tracking
N/A
0 Ratings
6.0
60%
5 Ratings
Location management
N/A
0 Ratings
1.0
10%
2 Ratings
Manufacturing module
N/A
0 Ratings
6.0
60%
2 Ratings
Order Management
Coupa
Feature Set Not Supported
N/A
6.7
Microsoft Dynamics SL
67%
Microsoft Dynamics SL ranks higher in 6/6 features
Microsoft Dynamics SL ranks higher in 6/6 features
Pricing
N/A
0 Ratings
6.0
60%
2 Ratings
Order entry
N/A
0 Ratings
6.0
60%
3 Ratings
Credit card processing
N/A
0 Ratings
7.0
70%
2 Ratings
Cost of goods sold
N/A
0 Ratings
7.0
70%
2 Ratings
End-to-end order visibility
N/A
0 Ratings
8.0
80%
1 Rating
Order exception Resolution
N/A
0 Ratings
6.0
60%
1 Rating
Subledger and Financial Process
Coupa
Feature Set Not Supported
N/A
5.8
Microsoft Dynamics SL
58%
Microsoft Dynamics SL ranks higher in 14/14 features
Microsoft Dynamics SL ranks higher in 14/14 features
Automated Invoice Processing
N/A
0 Ratings
2.1
21%
2 Ratings
Shared Services Payments
N/A
0 Ratings
6.0
60%
1 Rating
Billings Management
N/A
0 Ratings
6.0
60%
1 Rating
Customer Receipt Applications
N/A
0 Ratings
5.0
50%
1 Rating
Customer Collections
N/A
0 Ratings
6.0
60%
1 Rating
Revenue Recognition
N/A
0 Ratings
3.1
31%
2 Ratings
Cash Management
N/A
0 Ratings
7.3
73%
3 Ratings
Asset Management
N/A
0 Ratings
6.4
64%
3 Ratings
Travel & Expense Management
N/A
0 Ratings
5.0
50%
1 Rating
Budgetary Control & Encumbrance Accounting
N/A
0 Ratings
6.3
63%
2 Ratings
Period Close
N/A
0 Ratings
7.4
74%
3 Ratings
Transactions Tax
N/A
0 Ratings
7.0
70%
2 Ratings
Subledger Reconciliations
N/A
0 Ratings
6.3
63%
3 Ratings
3rd Party Accounting Systems
N/A
0 Ratings
7.0
70%
1 Rating
Project Financial Management
Coupa
Feature Set Not Supported
N/A
4.7
Microsoft Dynamics SL
47%
Microsoft Dynamics SL ranks higher in 9/9 features
Microsoft Dynamics SL ranks higher in 9/9 features
Budgeting and Forecasting
N/A
0 Ratings
7.3
73%
3 Ratings
Project Costing
N/A
0 Ratings
6.3
63%
3 Ratings
Cost Capture
N/A
0 Ratings
2.1
21%
2 Ratings
Capital Project Management
N/A
0 Ratings
8.0
80%
1 Rating
Customer Invoicing
N/A
0 Ratings
5.0
50%
1 Rating
Project Revenue Recognition
N/A
0 Ratings
2.0
20%
1 Rating
Project Financial Performance Analysis
N/A
0 Ratings
3.1
31%
2 Ratings
Project Financials Dashboard
N/A
0 Ratings
2.0
20%
1 Rating
Real-time Financial Reporting
N/A
0 Ratings
7.0
70%
3 Ratings
Grants Management
Coupa
Feature Set Not Supported
N/A
6.3
Microsoft Dynamics SL
63%
Microsoft Dynamics SL ranks higher in 3/3 features
Microsoft Dynamics SL ranks higher in 3/3 features
Award Lifecycle Management
N/A
0 Ratings
6.0
60%
1 Rating
Spending Control
N/A
0 Ratings
6.0
60%
1 Rating
Billing
N/A
0 Ratings
7.0
70%
1 Rating
Manufacturing
Coupa
Feature Set Not Supported
N/A
6.0
Microsoft Dynamics SL
60%
Microsoft Dynamics SL ranks higher in 1/1 features
Microsoft Dynamics SL ranks higher in 1/1 features
Production Management
N/A
0 Ratings
6.0
60%
1 Rating
Supply Chain
Coupa
Feature Set Not Supported
N/A
6.0
Microsoft Dynamics SL
60%
Microsoft Dynamics SL ranks higher in 1/1 features
Microsoft Dynamics SL ranks higher in 1/1 features
Inventory Planning
N/A
0 Ratings
6.0
60%
1 Rating
Attribute Ratings
- Coupa is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
9.5
Coupa
95%
23 Ratings
6.6
Microsoft Dynamics SL
66%
17 Ratings
Likelihood to Renew
Coupa
N/A
0 Ratings
5.4
Microsoft Dynamics SL
54%
8 Ratings
Usability
Coupa
N/A
0 Ratings
1.8
Microsoft Dynamics SL
18%
6 Ratings
Availability
Coupa
N/A
0 Ratings
9.9
Microsoft Dynamics SL
99%
4 Ratings
Performance
Coupa
N/A
0 Ratings
1.0
Microsoft Dynamics SL
10%
2 Ratings
Support Rating
Coupa
N/A
0 Ratings
9.5
Microsoft Dynamics SL
95%
8 Ratings
Online Training
Coupa
N/A
0 Ratings
1.0
Microsoft Dynamics SL
10%
1 Rating
Implementation Rating
Coupa
N/A
0 Ratings
9.0
Microsoft Dynamics SL
90%
8 Ratings
Product Scalability
Coupa
N/A
0 Ratings
1.4
Microsoft Dynamics SL
14%
2 Ratings
Likelihood to Recommend
Coupa
Our main goals were to drive value by focusing on adoption by all, increased visibility in spend, and compliance. Coupa is very easy to use and does not feel like an ERP. Our end users like the easy to use, intuitive interface. A side benefit that we have experienced is that we were able to get rid of a shadow system that our IT department was using to track spending. They are able to use Coupa to track committed and actual spend and reconcile it their budgets and forecasts.
SVP Finance
The Leukemia & Lymphoma Society, Inc.Non-Profit Organization Management, 501-1000 employees
Microsoft Dynamics SL
For a small to mid-size business, MS Dynamics SL is effective. We are capable of managing our finances with a very low risk of error. We have worked with MS Dynamics for almost 15 years and have more than doubled the size of our business in that time with very few issues from the program. We have exponentially increased our revenue and reporting demands and have found SL to be very dependable and stable. The program does have the occasional glitch and those are sometimes outside of the realm of expertise of our IT department. SL support is excellent, but their timeliness is not as urgent as ours.
Accounts Payable Manager
e+CancerCareHospital & Health Care, 201-500 employees
Pros
Coupa
- Ease of use. No IT support is needed. As the procurement manager, I'm also the Coupa administrator. I have the ability to configure, correct, manipulate, etc., the system to our needs.
- No on-going training. The system, both P2P and Sourcing are incredibly intuitive. Many SAAS modules change dramatically with each new version and require additional training. Coupa does a great job of putting updated, searchable documents on-line to augment any additional training employees may need.
- Rock solid stability. Coupa is never down, they far exceed the SLAs we have in place with them. I've never had a catastrophic failure or outage with them.
- SOX compliancy. Need I say more? My internal and external audit teams have given the tool more than a passing grade.
- Thought leadership. The tool is constantly evolving to live up to the high expectations of its user base. The Coupa Community has skin-in-the-game and Coupa listens to our needs/wants as well as adding their own cutting edge touches to the tool.
Procurement Manager
Sprouts Farmers MarketRetail, 10,001+ employees
Microsoft Dynamics SL
- Provides flexibility for complex project based cost accounting
- Strong and flexible allocation processer for cost allocations, markups, and pricing
- A "Flexible Billing" module under the project controller series that allows for multiple billing formats ranging from fixed price schedule of values, T&M or Cost Plus, and scheduled billing.
- Flexible reporting with options using Crystal Reports, SSRS, a Quick Query tool, and ability to tie into MS Office tools such as MS Access and MS Excel
- Tight integration with Financials, but also the ability to integrate with modules such as Sales Order, Inventory, and Field Service
- Customization abilities ranging from a VBA (visual basic for application) foundation to allow customizing existing forms to the ability to use the SDK (Software Development Kit) to build more complex customizations that integrate with Dynamics SL.
Director of Information Systems
PowerTeam Services, LLCConstruction, 501-1000 employees
Cons
Coupa
- I would like to see an image of my uploaded documents. I see the success message but always have to check it after to make sure it is the right one. A preview of that image would help. One that I can click on and view.

Verified User
Program Manager in Sales
Computer Software Company, 501-1000 employeesMicrosoft Dynamics SL
- Reporting in the Project module is lacking functionality. I understand that most companies have specific needs when it comes to tracking project information but the standard reports are not good.
- I would recommend a product like Management Reporter that is for Projects only. Project Reporter should allow users to pull in all Project related data into reports.
- Fixing suspended batches. Obviously all of us users have experienced this mess. SL knows what needs to be corrected and there could be some step by step fixes in a separate repair module to do the steps we do in Query Analyzer.
Accounting/Operation
Valuation Research CorporationFinancial Services, 51-200 employees
Pricing Details
Coupa
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Microsoft Dynamics SL
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Coupa
No score
No answers yet
No answers on this topic
Microsoft Dynamics SL
Microsoft Dynamics SL 5.4
Based on 8 answers
Unfortunately, Dynamics' lack of ability to smoothly integrate with our CRM system is causing us to look at other solutions. The efficiencies that we gain by using Dynamics for our day to day accounting are lost in the constant headaches of getting sales quotes to import properly into the system for invoicing. Another major issue for us has been budgeting and reporting. We currently do all of our budgeting and board reporting in Excel, which is too time consuming and inefficient, especially when a system as robust as Dynamics should easily be able to handle this relatively simple task.

Verified User
Employee in Finance and Accounting
Computer Software Company, 51-200 employeesUsability
Coupa
No score
No answers yet
No answers on this topic
Microsoft Dynamics SL
Microsoft Dynamics SL 1.8
Based on 6 answers
I rate it a 10 because we have removed the fields we don't need so users can really crank the data into the system. The software was designed for the professional services firm in mind but does a tremendous job for construction firms and "blended" companies that are both distribution firms but project centric as well. Perhaps they drop ship inventory to a project where their employees or subs need to work on a project for example.
President
Boyer & AssociatesComputer Software, 11-50 employees
Reliability and Availability
Coupa
No score
No answers yet
No answers on this topic
Microsoft Dynamics SL
Microsoft Dynamics SL 9.9
Based on 4 answers
We have had only one unplanned outage for 2 hours in the last 30 months. We shut down for 30 min to 1 hour once a month, but that is for Microsoft OS updates to the servers. Being a 24/7 world wide operation, the reliability is really important. We do get an 8 hour window on the weekend that we can be down for a short period to install Microsoft Dynamics SL updates, but we do not have many of those. On our last version upgrade, we shut the users out at 9:30 am and were fully operational in less than 6 hours. The upgrade was New SQL server, New SL server and 2 new Citrix servers.
Information Systems Director
Mackay Communications, Inc.Telecommunications, 201-500 employees
Support Rating
Coupa
No score
No answers yet
No answers on this topic
Microsoft Dynamics SL
Microsoft Dynamics SL 9.5
Based on 8 answers
Support is only used when needed, so unfortunately ,they get all the odd issues. It's a difficult business, but Microsoft and our firm do a great job of meeting customer needs. We get routine feedback that our support services are very good.
President
SSI ConsultingComputer Software, 11-50 employees
Implementation Rating
Coupa
No score
No answers yet
No answers on this topic
Microsoft Dynamics SL
Microsoft Dynamics SL 9.0
Based on 8 answers
Just to let it take its course. The implementation for me once I became a part of my former organization was pretty seamless. Just get to know the basics and call the support team to ask questions if you need help on an issue, should they arise. They are ready, willing, and able to help!

Verified User
Employee in Finance and Accounting
Consumer Goods Company, 51-200 employeesAlternatives Considered
Coupa
Concur was a lot easier and more user friendly for employees doing expense reports on their phone. That is not the case with Coupa. You must use your laptop to do expenses and our managers don't always have enough time to do that while out in the field working. This has caused some issues.
Regional Coordinator
DENT WIZARD INTLAutomotive, 1001-5000 employees
Microsoft Dynamics SL
Of the comparable mid-range ERP systems, Dynamics SL competes at the lower end based on price, but also above the high-end based on flexibility, data, and reporting. Being able to stay with the same core accounting from a $100 million dollar company to a $3 billion dollar company shows the range of capabilities.
Director of Business Applications
Progressive Waste SolutionsTransportation/Trucking/Railroad, 5001-10,000 employees
Scalability
Coupa
No score
No answers yet
No answers on this topic
Microsoft Dynamics SL
Microsoft Dynamics SL 1.4
Based on 2 answers
Since the backbone of the database is MS SQLServer, the database can be easily scaled.
Information Systems Director
Mackay Communications, Inc.Telecommunications, 201-500 employees
Return on Investment
Coupa
- It has allowed for proper processing of expenses tied directly to the proper LOB and GL Codes
- Has taken the guesswork away and allowed for the proper budgets to be hit and reconciled
- Ease of use has led to mass adoption and more prompt processing of expenses
Supervisor, Operations (Fleet)
SunrunRenewables & Environment, 10,001+ employees
Microsoft Dynamics SL
- More time is spent on manipulating reports which can and should be automated.
- Lack of electronic invoicing process and other green technology features creates more cost on printing and storage costs.
- The lack of a user friendly interface requires more training and a bigger learning curve for staff.

Verified User
C-Level Executive in Finance and Accounting
Non-Profit Organization Management Company, 51-200 employees