What users are saying about
77 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 77 reviews and ratings
90 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.1 out of 100
Based on 90 reviews and ratings
Feature Set Ratings
Contract Authoring
Coupa
Feature Set Not Supported
N/A
8.0
SAP Ariba Contract Management
80%
SAP Ariba Contract Management ranks higher in 4/4 features
SAP Ariba Contract Management ranks higher in 4/4 features
Contract creation
N/A
0 Ratings
9.0
90%
6 Ratings
Contract templates
N/A
0 Ratings
7.0
70%
3 Ratings
Clause library/saved fields
N/A
0 Ratings
8.0
80%
6 Ratings
Guided logic
N/A
0 Ratings
8.0
80%
5 Ratings
Contract Collaboration
Coupa
Feature Set Not Supported
N/A
9.2
SAP Ariba Contract Management
92%
SAP Ariba Contract Management ranks higher in 6/6 features
SAP Ariba Contract Management ranks higher in 6/6 features
Contract sharing
N/A
0 Ratings
9.7
97%
6 Ratings
Contract editing
N/A
0 Ratings
9.9
99%
6 Ratings
Collaborating on contracts
N/A
0 Ratings
9.5
95%
5 Ratings
MS Word plug-in
N/A
0 Ratings
9.9
99%
2 Ratings
Approval process
N/A
0 Ratings
9.7
97%
6 Ratings
Interdepartmental workflows
N/A
0 Ratings
6.7
67%
5 Ratings
Contract Monitoring
Coupa
Feature Set Not Supported
N/A
9.3
SAP Ariba Contract Management
93%
SAP Ariba Contract Management ranks higher in 7/7 features
SAP Ariba Contract Management ranks higher in 7/7 features
Contract database
N/A
0 Ratings
9.9
99%
6 Ratings
Legacy contracts
N/A
0 Ratings
8.0
80%
5 Ratings
Contract search
N/A
0 Ratings
9.7
97%
6 Ratings
Contract milestone reminders & alerts
N/A
0 Ratings
9.9
99%
5 Ratings
Custom contract reports
N/A
0 Ratings
9.9
99%
4 Ratings
Tracking contract status
N/A
0 Ratings
9.7
97%
5 Ratings
Compliance check
N/A
0 Ratings
8.2
82%
5 Ratings
Attribute Ratings
- Coupa is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
9.5
Coupa
95%
23 Ratings
8.2
SAP Ariba Contract Management
82%
8 Ratings
Likelihood to Renew
Coupa
N/A
0 Ratings
7.0
SAP Ariba Contract Management
70%
1 Rating
Likelihood to Recommend
Coupa
Our main goals were to drive value by focusing on adoption by all, increased visibility in spend, and compliance. Coupa is very easy to use and does not feel like an ERP. Our end users like the easy to use, intuitive interface. A side benefit that we have experienced is that we were able to get rid of a shadow system that our IT department was using to track spending. They are able to use Coupa to track committed and actual spend and reconcile it their budgets and forecasts.
SVP Finance
The Leukemia & Lymphoma Society, Inc.Non-Profit Organization Management, 501-1000 employees
SAP Ariba Contract Management
If you have or work for a company that needs to manage lots of contracts at once, keeping track of each of them, it's the perfect tool needed in your business. Ariba Contract Management allows you to have a complete control over all your procurement contracts in an easy going, friendly platform. Would totally recommend it for small or large business that manage lots of procurement or sales contracts
Supplier Relations Manager LATAM
ExpereoTelecommunications, 201-500 employees
Pros
Coupa
- Ease of use. No IT support is needed. As the procurement manager, I'm also the Coupa administrator. I have the ability to configure, correct, manipulate, etc., the system to our needs.
- No on-going training. The system, both P2P and Sourcing are incredibly intuitive. Many SAAS modules change dramatically with each new version and require additional training. Coupa does a great job of putting updated, searchable documents on-line to augment any additional training employees may need.
- Rock solid stability. Coupa is never down, they far exceed the SLAs we have in place with them. I've never had a catastrophic failure or outage with them.
- SOX compliancy. Need I say more? My internal and external audit teams have given the tool more than a passing grade.
- Thought leadership. The tool is constantly evolving to live up to the high expectations of its user base. The Coupa Community has skin-in-the-game and Coupa listens to our needs/wants as well as adding their own cutting edge touches to the tool.
Procurement Manager
Sprouts Farmers MarketRetail, 10,001+ employees
SAP Ariba Contract Management
- SAP Ariba has Ariba Supply Chain Network that makes Suppliers/Vendors/Buyers onboarding very easy. Ariba Contract Management is very well integrated with Ariba network and hence sharing contractual documents and information are very easy.
- SAP Ariba provide integration with SAP ERP which takes out the effort needed to integrate Ariba with SAP.
- Ariba exposes API and ITK to do integration if your ERP is none SAP.
Principal, Enterprise Architect
BristleconeInformation Technology and Services, 1001-5000 employees
Cons
Coupa
- I would like to see an image of my uploaded documents. I see the success message but always have to check it after to make sure it is the right one. A preview of that image would help. One that I can click on and view.

Verified User
Program Manager in Sales
Computer Software Company, 501-1000 employeesSAP Ariba Contract Management
- The current ways of integration with SAP are a bit painful.
- ARIBA shared services turn around time and knowledge lacks the depth of the product.
- Reporting and Analytics need huge improvement.
- They promise an Amazon-like experience but they are nowhere close to it.
- Expensive for smaller countries but they have to bite the bullet to have one global solution.
- Expensive implantation given hurdles with integration / training / Reporting / Change management.

Verified User
Vice-President in Information Technology
Market Research Company, 10,001+ employeesPricing Details
Coupa
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—SAP Ariba Contract Management
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Alternatives Considered
Coupa
Concur was a lot easier and more user friendly for employees doing expense reports on their phone. That is not the case with Coupa. You must use your laptop to do expenses and our managers don't always have enough time to do that while out in the field working. This has caused some issues.
Regional Coordinator
DENT WIZARD INTLAutomotive, 1001-5000 employees
SAP Ariba Contract Management
I haven't tried other alternatives, but Ariba Contract Management users were so pleased to work with it that we decided to go with it.
Supplier Relations Manager LATAM
ExpereoTelecommunications, 201-500 employees
Return on Investment
Coupa
- It has allowed for proper processing of expenses tied directly to the proper LOB and GL Codes
- Has taken the guesswork away and allowed for the proper budgets to be hit and reconciled
- Ease of use has led to mass adoption and more prompt processing of expenses
Supervisor, Operations (Fleet)
SunrunRenewables & Environment, 10,001+ employees
SAP Ariba Contract Management
- Better compliancy
- The best business case for using Ariba is the savings you could archive after doing a Spend Analysis
- Bids more competitives

Verified User
Board Member in Quality Assurance
Banking Company, 10,001+ employees