What users are saying about
Top Rated
45 Ratings
Top Rated
45 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.4 out of 100
77 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Likelihood to Recommend

Coupa

Our main goals were to drive value by focusing on adoption by all, increased visibility in spend, and compliance. Coupa is very easy to use and does not feel like an ERP. Our end users like the easy to use, intuitive interface. A side benefit that we have experienced is that we were able to get rid of a shadow system that our IT department was using to track spending. They are able to use Coupa to track committed and actual spend and reconcile it their budgets and forecasts.
JR Miller | TrustRadius Reviewer

SAP Ariba Contract Management

If you have or work for a company that needs to manage lots of contracts at once, keeping track of each of them, it's the perfect tool needed in your business. Ariba Contract Management allows you to have a complete control over all your procurement contracts in an easy going, friendly platform. Would totally recommend it for small or large business that manage lots of procurement or sales contracts
Tomas Aguerrebehere | TrustRadius Reviewer

Feature Rating Comparison

Contract Authoring

Coupa
SAP Ariba Contract Management
7.8
Contract creation
Coupa
SAP Ariba Contract Management
8.8
Contract templates
Coupa
SAP Ariba Contract Management
7.0
Clause library/saved fields
Coupa
SAP Ariba Contract Management
7.8
Guided logic
Coupa
SAP Ariba Contract Management
7.8

Contract Collaboration

Coupa
SAP Ariba Contract Management
8.8
Contract sharing
Coupa
SAP Ariba Contract Management
9.2
Contract editing
Coupa
SAP Ariba Contract Management
9.5
Collaborating on contracts
Coupa
SAP Ariba Contract Management
8.8
MS Word plug-in
Coupa
SAP Ariba Contract Management
8.6
Approval process
Coupa
SAP Ariba Contract Management
9.2
Interdepartmental workflows
Coupa
SAP Ariba Contract Management
7.3

Contract Monitoring

Coupa
SAP Ariba Contract Management
8.9
Contract database
Coupa
SAP Ariba Contract Management
9.5
Legacy contracts
Coupa
SAP Ariba Contract Management
7.8
Contract search
Coupa
SAP Ariba Contract Management
9.2
Contract milestone reminders & alerts
Coupa
SAP Ariba Contract Management
9.5
Custom contract reports
Coupa
SAP Ariba Contract Management
8.6
Tracking contract status
Coupa
SAP Ariba Contract Management
9.2
Compliance check
Coupa
SAP Ariba Contract Management
8.4

Pros

Coupa

  • Ease of use. No IT support is needed. As the procurement manager, I'm also the Coupa administrator. I have the ability to configure, correct, manipulate, etc., the system to our needs.
  • No on-going training. The system, both P2P and Sourcing are incredibly intuitive. Many SAAS modules change dramatically with each new version and require additional training. Coupa does a great job of putting updated, searchable documents on-line to augment any additional training employees may need.
  • Rock solid stability. Coupa is never down, they far exceed the SLAs we have in place with them. I've never had a catastrophic failure or outage with them.
  • SOX compliancy. Need I say more? My internal and external audit teams have given the tool more than a passing grade.
  • Thought leadership. The tool is constantly evolving to live up to the high expectations of its user base. The Coupa Community has skin-in-the-game and Coupa listens to our needs/wants as well as adding their own cutting edge touches to the tool.
Scott Coleman CPSM, CPSD, C.P.M | TrustRadius Reviewer

SAP Ariba Contract Management

  • SAP Ariba has Ariba Supply Chain Network that makes Suppliers/Vendors/Buyers onboarding very easy. Ariba Contract Management is very well integrated with Ariba network and hence sharing contractual documents and information are very easy.
  • SAP Ariba provide integration with SAP ERP which takes out the effort needed to integrate Ariba with SAP.
  • Ariba exposes API and ITK to do integration if your ERP is none SAP.
Shalindra Singh | TrustRadius Reviewer

Cons

Coupa

  • Implementation using a third-party consultant was a mistake. Maybe we had the wrong consultants assigned to us but make sure you understand who is doing the implementation. Implementation is costly but extremely important.
  • We often can have small issues with approval chains and they are hard to figure out. If there was more information on how to understand approval chains without reaching out to support, it would help.
Paul Wetterholm | TrustRadius Reviewer

SAP Ariba Contract Management

  • The only point I can think that Ariba can improve is the performance issue. Sometimes it is getting very slow. Other than that Ariba functions very well.
  • In Ariba, assigning facilitators and monitors needs to be simplified.
  • The customer support team should have more admin rights.
Prabhjyot Singh | TrustRadius Reviewer

Alternatives Considered

Coupa

Concur was a lot easier and more user friendly for employees doing expense reports on their phone. That is not the case with Coupa. You must use your laptop to do expenses and our managers don't always have enough time to do that while out in the field working. This has caused some issues.
Robyn Mankoski | TrustRadius Reviewer

SAP Ariba Contract Management

Ariba Contract Management is more user friendly than SAP. It does not have all the interative functionalities that Ariba has, such as the approval flows, etc. It is easier to train users to use Ariba Contract Management than it is to use SAP. Ariba is more affordable than the SAP licenses.
Adriana Paez | TrustRadius Reviewer

Return on Investment

Coupa

  • The easy internal process to find. Given this is the same for all teams, I'd guess there is a positive impact from our Finance Team as they only have one tool they have to manage, pull reporting from, etc.
  • Frustrating process, as mentioned at times this can be a frustrating tool to use, which I think causes a lot of employees (who are not on the Finance Team) to direct undue frustration towards the Finance Team, creating avoidable tensions.
Rachel Friedlander-Holm | TrustRadius Reviewer

SAP Ariba Contract Management

  • ROI is spread over a longer term than we originally expected
  • Implementation cost is high
  • Certainly improved efficiency overall and better vendor management and digital enablement
  • Eco system is growing and scalable
Anonymous | TrustRadius Reviewer

Pricing Details

Coupa

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SAP Ariba Contract Management

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Coupa
7.2
SAP Ariba Contract Management
8.2

Likelihood to Renew

Coupa
SAP Ariba Contract Management
7.0

Add comparison