Coupa vs SAP Ariba Contract Management

• Ease of use. No IT support is needed. As the procurement manager, I'm also the Coupa administrator. I have the ability to configure, correct, manipulate, etc., the system to our needs.
• No on-going training. The system, both P2P and Sourcing are incredibly intuitive. Many SAAS modules change dramatically with each new version and require additional training. Coupa does a great job of putting updated, searchable documents on-line to augment any additional training employees may need.
• Rock solid stability. Coupa is never down, they far exceed the SLAs we have in place with them. I've never had a catastrophic failure or outage with them.
• SOX compliancy. Need I say more? My internal and external audit teams have given the tool more than a passing grade.
• Thought leadership. The tool is constantly evolving to live up to the high expectations of its user base. The Coupa Community has skin-in-the-game and Coupa listens to our needs/wants as well as adding their own cutting edge touches to the tool.

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• SAP Ariba has Ariba Supply Chain Network that makes Suppliers/Vendors/Buyers onboarding very easy. Ariba Contract Management is very well integrated with Ariba network and hence sharing contractual documents and information are very easy.
• SAP Ariba provide integration with SAP ERP which takes out the effort needed to integrate Ariba with SAP.
• Ariba exposes API and ITK to do integration if your ERP is none SAP.

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• I would like to see an image of my uploaded documents. I see the success message but always have to check it after to make sure it is the right one. A preview of that image would help. One that I can click on and view.

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• The current ways of integration with SAP are a bit painful.
• ARIBA shared services turn around time and knowledge lacks the depth of the product.
• Reporting and Analytics need huge improvement.
• They promise an Amazon-like experience but they are nowhere close to it.
• Expensive for smaller countries but they have to bite the bullet to have one global solution.
• Expensive implantation given hurdles with integration / training / Reporting / Change management.

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• It has allowed for proper processing of expenses tied directly to the proper LOB and GL Codes
• Has taken the guesswork away and allowed for the proper budgets to be hit and reconciled
• Ease of use has led to mass adoption and more prompt processing of expenses

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• Better compliancy
• The best business case for using Ariba is the savings you could archive after doing a Spend Analysis
• Bids more competitives

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