What users are saying about
75 Ratings
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Score 8 out of 100
2 Ratings
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Score 8 out of 100

Feature Set Ratings

    Type of tax

    Coupa

    Feature Set Not Supported
    N/A
    8.0

    Sovos Intelligent Compliance Cloud

    80%
    Sovos Intelligent Compliance Cloud (formerly Sovos S1 Platform) ranks higher in 3/3 features

    Sales and Use Taxes

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Cross-border Taxes

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    VAT / GST Taxes

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Tax Reporting & Compliance

    Coupa

    Feature Set Not Supported
    N/A
    8.0

    Sovos Intelligent Compliance Cloud

    80%
    Sovos Intelligent Compliance Cloud (formerly Sovos S1 Platform) ranks higher in 7/7 features

    Geolocation for Tax Assessment

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    3rd-Party Software Integrations

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Tax Data Reporting

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Compliance Administration Management

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Tax Exemption Processing

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Tax Document Management

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Complex Tax Scenario Management

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Attribute Ratings

    • Coupa is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.5

    Coupa

    95%
    23 Ratings
    8.0

    Sovos Intelligent Compliance Cloud

    80%
    2 Ratings

    Support Rating

    Coupa

    N/A
    0 Ratings
    7.0

    Sovos Intelligent Compliance Cloud

    70%
    2 Ratings

    Likelihood to Recommend

    Coupa

    Our main goals were to drive value by focusing on adoption by all, increased visibility in spend, and compliance. Coupa is very easy to use and does not feel like an ERP. Our end users like the easy to use, intuitive interface. A side benefit that we have experienced is that we were able to get rid of a shadow system that our IT department was using to track spending. They are able to use Coupa to track committed and actual spend and reconcile it their budgets and forecasts.
    JR Miller | TrustRadius Reviewer

    Sovos Intelligent Compliance Cloud

    In our case, sales and use tax are a must-have. With the recent change and continuous change in tax law, companies find it harder to comply with tax without a system. In our case, managing thousands of customers with thousands of tax codes - city tax, state tax, zone tax - proves to be a challenge. We need a system to minimize any exposure with federal and state tax law, and certainly protect us from an audit.
    Thanh T. Nguyen, MBA | TrustRadius Reviewer

    Pros

    Coupa

    • Ease of use. No IT support is needed. As the procurement manager, I'm also the Coupa administrator. I have the ability to configure, correct, manipulate, etc., the system to our needs.
    • No on-going training. The system, both P2P and Sourcing are incredibly intuitive. Many SAAS modules change dramatically with each new version and require additional training. Coupa does a great job of putting updated, searchable documents on-line to augment any additional training employees may need.
    • Rock solid stability. Coupa is never down, they far exceed the SLAs we have in place with them. I've never had a catastrophic failure or outage with them.
    • SOX compliancy. Need I say more? My internal and external audit teams have given the tool more than a passing grade.
    • Thought leadership. The tool is constantly evolving to live up to the high expectations of its user base. The Coupa Community has skin-in-the-game and Coupa listens to our needs/wants as well as adding their own cutting edge touches to the tool.
    Scott Coleman CPSM, CPSD, C.P.M | TrustRadius Reviewer

    Sovos Intelligent Compliance Cloud

    • They are good at updating the tax tables with all the new sales tax law changes
    • They are good at charging the correct sales tax amount as long as the software is set up or configured correctly
    • They are good at following up at sales tax correspondences
    Chris Hosler | TrustRadius Reviewer

    Cons

    Coupa

    • I would like to see an image of my uploaded documents. I see the success message but always have to check it after to make sure it is the right one. A preview of that image would help. One that I can click on and view.
    Anonymous | TrustRadius Reviewer

    Sovos Intelligent Compliance Cloud

    • The admin portal needs work - I cannot simply add and remove users, and have to create a case support. I think this is a low-hanging fruit Sovos is working on to resolve.
    • The UI could be improved.
    • The sync does not always happen instantly and sometime can take up to 24 hours.
    Thanh T. Nguyen, MBA | TrustRadius Reviewer

    Pricing Details

    Coupa

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Sovos Intelligent Compliance Cloud

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Support Rating

    Coupa

    No score
    No answers yet
    No answers on this topic

    Sovos Intelligent Compliance Cloud

    Sovos Intelligent Compliance Cloud 7.0
    Based on 2 answers
    For the most part, the support team is responsive. However, with the recent switch from a legacy server to S1 server, Sovos created a problem for us. We simply can't upload a tax certificate. I logged a case with support, and they could not help, so they escalate to their senior technician. All in all, it has been more than 7 days, and they could not resolve a "simple" issue.
    Thanh T. Nguyen, MBA | TrustRadius Reviewer

    Alternatives Considered

    Coupa

    Concur was a lot easier and more user friendly for employees doing expense reports on their phone. That is not the case with Coupa. You must use your laptop to do expenses and our managers don't always have enough time to do that while out in the field working. This has caused some issues.
    Robyn Mankoski | TrustRadius Reviewer

    Sovos Intelligent Compliance Cloud

    I have used sales tax tables in the past and they are a lot more accurate as long as the configuration is done correctly up front. I have also used Avalara. Avalara has a more consumer friendly interface and better reporting function
    Chris Hosler | TrustRadius Reviewer

    Return on Investment

    Coupa

    • It has allowed for proper processing of expenses tied directly to the proper LOB and GL Codes
    • Has taken the guesswork away and allowed for the proper budgets to be hit and reconciled
    • Ease of use has led to mass adoption and more prompt processing of expenses
    Jess Pramov | TrustRadius Reviewer

    Sovos Intelligent Compliance Cloud

    • It saved us a lot of time and money but eliminating the manpower needed to process manually ourselves
    • It helped reduce the time needed to follow up and resolve sales tax correspondences
    • It helped reduce costs and time to register in new taxing jurisdications
    Chris Hosler | TrustRadius Reviewer

    Screenshots

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