Coupa vs. Weel

Suitable: Simple indirect procurement. Low cost; short cycle implementation. Less Suitable: Complex procurement scenario requiring serious vendor collaboration. End-to-end integration. Direct Material Procurement, especially when planning, quality inspection, and other miscellaneous activities are involved, requires handling various special statuses and updates to meet industry- or country-specific requirements.

Incentivized

Weel is well suited for businesses where there are multiple teams and if each team needs to track of their budget. It also suits if there are new projects and each project has its own team and team incurs expenses for the business. For example, if there is a construction project and each team needs to use their credit cards to pay some instant expenses, weel is well suited to assign a budget to the team so team does not spend more than what they are assigned (or can be approved) and it is easy to issue/cancel cards on the fly

Incentivized

• A consistent format is helpful because if you learn the tool once, then you should be set for long term success.
• Straightforward with some of the fields (not all), but for some pieces of work. It is easy enough due to the direct nature of the tool.

Incentivized

• Digital Credit Card
• Team Budget
• Instantly issuing a credit card
• Tracking expenses and reimbursements

Incentivized

• With one particular customer I have had about 40 emails to be accepted as a vendor. With other customers before Coupa became horrendous I had no problems. As an existing Coupa user why do I have to create a new profile?
• I have been accepted as a user 3 times then a day later Coupa wants the same form filled again and again.
• Help is only on a chat line. You cannot speak to anyone and in my opinion they are not helpful. Their suggstions have gotten me nowhere. They refer me to talk with my customer to straighten out the problem. My cusotmer doesn't have a clue.
• I'm considering not to accept purchase orders that require invoicing through Coupa.

• Mobile application of Reimbursements

Incentivized

I love using coupa but i'm not the decision maker in this regard.

Incentivized

-Could be easy or hard to use depending on corporate policies and compliance. At times, errors and cryptical message associated with them could drive users mad.

Incentivized

-Support is generally speaking OK (not great). The user community is quite active, and the response time is acceptable. I would certainly hope there's more user-generated content (like in SAP, Oracle, and Linux, etc.), but I suppose Coupa is still not large enough, and the incentives are not yet there.

Incentivized

The employee that trained me was not particularly interesting in teaching me but they were not a Coupa employee.

Incentivized

Coupa fits within our desire to have best of breed systems delivering value to our organization. We generally work with true cloud providers that are available anytime, anywhere for our mobile workforce. We are pleased that Coupa is in our lineup of service solutions.

Incentivized

Weel has very easy user interface, it is easy to go around the system and support is very knowledgeable if you need any help. AMEX is not as user friendly as Weel and top of it, Weel provides good integration with Xero accounting system. Dashboard is very visible by all employees and users

Incentivized

• The Sourcing Module has returned our investment 23 times on an annualized basis.
• We're now SOX compliant and as a public company, that's keeping us compliant with our corporate charter.
• Having one central invoicing location has reduced our AP calls significantly. Our suppliers now have visibility into where their invoice is in the payment cycle. We also have a much higher invoice-to-pay cycle.

Incentivized

• We used to waste our time to chase the bank to get and issue a card for employees, it is almost instant to do it via Weel.
• We spent hours to keep track of reimbursement expenses and employees had to wait to get paid back but with Weel, it is all automated and approval process is very visible.

Incentivized